Degree: Massage Therapy
Graduation Year: 2014
"Just found out that my graduation date will be pushed back 2 months because I failed a class back in September and no one told me about it until few days ago, only because i didn't attend the class to make it up, because SURPRISE no one told about that either. Oh wait, yes they did. They sent an EMAIL. Just an email, and nothing else. I asked the counselor who broke the news to me: "For something as important as failing a class and having to retake it, why wasn't I notified through like a phone call or something? Because when it comes to MISSING 1/2 AN HOUR OF CLASS, I get phone calls to my cell phone, my dad's cell phone, emails and teachers coming up to me at school telling me I missed hours" Her response? "Well we can't make those accommodations for every student. The grades for your class were entered into the computer and were available for you to view a long time ago. You have the resources to check those things. You should have viewed them and you should have seen that I sent you an email about retaking that class." 1.) Um excuse me? We are paying over $15,000 for my education and training for my career, and you're going to sit here and tell me that you can't "make accommodations" and pick up the fucking phone and tell me whats going on? 2.) Teachers have pulled students off to the side to let them know if they are failing and what actions must be taken to make up for that. No one told me anything when I had that class. 3.) The email this was sent to was one they issued me. (i never wanted an extra email address, i already have one!!) And they will not let you use your own personal email when you ask.Their email system is complicated. You have to jump through 3 different websites to even get to the page (which is a pop-up) and won''t work unless you are on a desktop or laptop computer. (which, no, i did NOT have access to outside of class). 4.) I checked that email after she told me about it and it was sent May 22nd, (a week before classes started on May 31st). ONLY ONE WEEK. This should have been sent WAY earlier in advance. These classes would have taken place on Saturdays - when I have to work for 8 hours. If my workplace can send me my schedule 2 weeks ahead of time, so should the school. 5.) I didn't appreciate the attitude I was given, and having all the blame pinned on me. I told her "I apologize, I should have checked my email, you're right. But all that aside, for something this important, I wouldn't think I would get just an email" After all that crap, I couldn't get one measly apology from her. I really don't believe I had 100% fault in this. I could've got at least a "Sorry for the inconvenience" OR SOMETHING. But no. And when I asked, "if something like this happens again, can I please get a call or something? That's the best way to reach me." She basically said that they can't guarantee that. Besides that, some of the other classmates (who are in their mid-30's and early 40's mind you) bullied one other 18 YO classmate online through Facebook. One of those classmates interrupted a teachers lecture to bitch at the rest of the class because of the cell phone and LAPTOP usage, saying that we need to put them away because it was distracting them. One teacher stopped her lecture to call out a classmate and chewed her out in front of everyone for leaving class to answer a phone call (which according to the syllabus, we are allowed to do this) In the past, this teacher and the older classmates would talk during tests, knowing very well that other students were still taking their test. So if anyone is considering going to Herzing for continuing education, I recommend you look somewhere else. Because this is how they will treat you. Oh, and if some medical emergency comes that you think they would understand and make accommodations for you to get back on track. They don't. One classmate had tendinitis in her fingers (which you need to use in massage therapy). because of that, she couldn't attend her clinic shifts. They threatened to fail her and make her retake the course AND PAY for the clinic shifts she missed."