Independence University Reviews

  • 128 Reviews
  • Salt Lake City (UT)
  • Annual Tuition: $14,585
50% of 128 students said this degree improved their career prospects
55% of 128 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 1/12/2019
  • Degree: Computer Programming
"A school that offers programs for the 20-something "veteran" that gets free tuition. They are just for that. Teachers are so arrogant, treat students like ignorant kids, the loans are ridiculously expensive, the programs are not realistic, you have to study history, 6th grade math, subjects to waste the student's time, to charge students more money. Stay way from this "college", it's a scam."
William Olin
  • Reviewed: 1/8/2019
  • Degree: Business
"First I am a veteran and would recommend that no other member of the military ever even consider this institution. When the VA finally decided to do my knee surgery, I immediately contacted the school. The instructor became hostile and informed me that I was jeopardizing my degree that was equal to a Havard degree. Can you imagine? I called the president of Independence University and informed him what was said. He apologized, and admitted that this was not the truth. The next day the instructor called me and berated me for not keeping up in class. I informed him that I was not interested in his class any longer. Calling the president again, I requested the instructor no longer contact me for any reason or I would drop out, and it was agreed upon. The next day the instructor called and so I informed him I was dropping out. Period. Don't call back. Now I owe over 2,000 dollars, because I could not travel to wherever in the hell they wanted to sign the proper form to actually drop out. After over a year they finally accepted their worthless (used when I got it) laptop back, which they tried to charge me almost 1,700 dollars for."
Kayla H
  • Reviewed: 12/20/2018
  • Degree: Healthcare Administration
"I have not graduated yet but so far this school is amazing. When my advisors see me slacking or taking a little to long theyre on top of it helping me and pushing me to be better. At First I didnt believe the school was real. So I gave them a call and it was definitely real. They got me in super quick and it was not a hard and long process, but I did have things going on that slowed me down but they understood and didn't give up on me. Everytime I go back for another degree I will go here."
  • Reviewed: 12/9/2018
  • Degree: Business Administration
"I have enjoyed the program. The University supplies all materials needed for success. Students will get out of the program what they put in to it. It is alot of work, but well worth it. My student adviser was with me every step of the way. When I had medical challenges, two surgeries, they worked with me and I did not lose time or money. The instructors are excellent. They call and check on you and ask if you have any challenges, or where they can help you to succeed. I read some negative reviews, however I can only think that those people writing them are not engaged to what is actually going on, or not fully involved in their education. IU will not give you anything, you have to earn your scores. They have been fair with me and fully cooperative in any and all situations I have inquired about. Will continue on to get my MBA through their school. It has been a great learning experience. No issues."
  • Reviewed: 11/13/2018
  • Degree: Respiratory Therapy
"I was very interested in the Respiratory program through this University but I did look further and found that they are on probation through the COARC accreditation body. I brought this up to Ronald Hehn and right from the start he was very rude and was quickly to push me away from the program. First off saying o Colorado is so hard to place on a site and that there is a year wait list to get a site and that it's is so hard to get into this program. I currently attend Colorado State University and have Honors so for him to push me away like that was so rude and because I found that probation they are on.The worst costumer service ever. I do not recommend this university."
  • Reviewed: 10/28/2018
  • Degree: Patient Care Technician
"This school is a joke! You can NEVER reach anyone in the Finanical Aid Department. The school received my excess funds on Aug 27, I spoke with who told me it would be 10 to 12 weeks before I would receive the remaining excess funds check in the mail. I cant understand what is the issue with holding the funds for 10 to 12 weeks and I cannot get anyone to expect lain it to me. The classes are easy and the instructors are very helpful."
Ms. Jorda
  • Reviewed: 10/11/2018
  • Degree: Healthcare Management
"Please no one need to attend this school. They will charge you all this money for school, and they will hold your refund check. It doesn't take no 12 weeks for your refund check they are holding our money and then they would say it still haven't came on. When they receive there funds the other funds are right behind it. Please don't waste your time."
  • Reviewed: 10/3/2018
  • Degree: Business
"The faculty and staff are amazing. I never felt like I was alone. My instructors all stayed in touch by telephone and email through all my courses. The program was very good. The classes weren't easy, but almost all of them were relevant. It was a great choice for me."
Shequana shaw
  • Reviewed: 9/17/2018
  • Degree: Healthcare Administration
"I usually do not do this but i am really upset with the financial department from this school. First I signed up for cost of living in june, my funds were disputed to the school july 2. When I talked to my financial aid advisor she sent me info about the cost of living, I then tried to get in contact with her numerous of times she never answered. Then I had spoke with someone over her and then she finally reached out to me. I then had another financial aid and she had told me that everything that the other person had did was not in the system. So now I had to get approved, I was approved and they said I would have to wait 10-12 weeks for my check to come it is now in my 13 week and I just talked to her now she is telling me that I would get it in the beginning of October. I feel like I am giving the run around on when I will be receiving my funds. The school had received their funds why do I have to wait so long for mine to come to me I have to pay that back it is on my nelnet I am the one who requested for the funds so what is the hold up I am so disappointed in the financial department. As far as the classes are good and I make good grades I would not recommend using financial aid when going to this school but as far as getting an education yes."
  • Reviewed: 9/5/2018
  • Degree: Network Security
"IU admin will inform you that youll receive a tablet and laptop but God forbid their issued laptop crashes, they will not replace it even with a warranty! There are no breaks between MODs, the labs take at least 4 hours of your times a day but they claim its a do at your own pace college and that 30 min in the morning and 30 min at night would work for you. As a National Guard member, a mother of two, working 12hour shifts, this college is no where near work at your own pace or sympathetic to hardware loss or military training. If you drop out and request to re-enroll, the months you dropped out for must be required to finish so going from 1-3 classes a MOD, then requires 3-5 classes a MOD. Also, expect to do homework as if youre working a full time job!! The only thing good about this school are the teachers walk through videos."
Debrah Dowell
  • Reviewed: 8/20/2018
  • Degree: Network Security
"I wanted to write this review to help those understand where the bad reviews are coming from. Most of these reviews are based on people that do not understand how finances work or how other situations work. This school is the best school I have ever been to and I have attended a few! The debt for the school is much lower than others. They actually give you a tablet and a laptop for the classes which is very helpful. Naturally, like any other schools you will owe money after you graduate. That is a given. I feel like these naysayers are not fully aware of the helpful people we have before they quit. They could have contacted the offices to find out what is going on, rather than just bashing the school altogether."
Teigyn Stackhouse
  • Reviewed: 7/25/2018
  • Degree: Medical Assistant
"It was great up until I got to externship. My externship coordinator left me on my own to find a site. Now I owe more money for having to retake my externship. The school enrolled me in my externship class without having an externship site. I loved the school up until that point and now, I can not wait to have nothing more to do with them. They care about while you are a student but after you graduate, they do not care. They are after the money. I was given the run around with help with externship and financial aid. I would not recommend this school to my worst enemy."
  • Reviewed: 7/9/2018
  • Degree: Business
"I truly loved this University. I earned my Associates in 2015 in Business Management with Retail sales. My Bachelors in Business Administration in 2017, and they gave me half off my tuition to earn my MBA (i will graduate in 2019). I attended the 2017 graduation in Salt Lake, and I loved it. It was in an old theater. They gave us food and drinks. I felt very special. They had music and I just thought it was a great ceremony. As for the teachers and staff, they are so helpful, and encouraged me to join joined Journalism Club, Business Club, and Student Advisory council. I am working hard to graduate with honors. If you are a full time mother, and full time worker this is the school for you. They have called to help me get a job, prepared me for interviews, and are always checking on me. I am proud to be an IU alumni!"
Jasmine E
  • Reviewed: 6/23/2018
  • Degree: Medical Assistant
"Went to Independence University from a friend that was going online there in 2014, they really hyped the school up but 3 months in was nothing like I thought . So now I have a $2,000 balance because I tried to transfer and they wouldn't transfer my credit or send me a label to return their computer which I still have after I tried several times to contact someone to send it back. Currently trying to get my transcript from them , has anyone had trouble receiving a transcript from this school? I'm planning on sending a money order bc I'm not putting my credit card info ...I honestly believe this school is scamming people."
  • Reviewed: 6/23/2018
  • Degree: Respiratory Therapy
"I am not currently enrolled in this school, and i do not recommend anyone to enroll. About a year ago i contacted IU and the first person i spoke with seemed not interested when i told him my age. When i finally got hold of someone i was convinced that i should enroll in the RT program. After taking all the required testing, i was offered a scholarship from the school to help pay for my classes, as well as i had Federal funding. The young lady i spoke with in the finance department was the most helpful out of everyone, cant say the same about my advisor. My advisor let me know that i would not be able to start classes until i have a clinical site locked in, which the advisor stated the schools finds. i did offer to help find a clinical site but was told no, but when i would ask my advisor which hospitals has he reached out to he couldnt tell me and would just say he would get back to me, which he never did!! After having one issue after the other with my advisor, i wanted to email the Dean and let him know what was happening and why i would be declining to enroll, so i emailed the one person that i could count on, the finance person. She was able to give me the email address of the Dean, so i emailed him and let him know how helpful the finance person was but how horrible my advisor was. But guess what? No response, no help trying to fix the issues, no want to help me with a clinical site, NOTHING!!! And i even included in my email my advisors name as well as the name of the young lady that was helpful. PLEASE BE SMART IF THINKING ABOUT ENROLLING IN THIS SCHOOL. PLEASE TAKE NOTE THAT IF YOU ENROLL IN THE RT PROGRAM YOU MUST HAVE A CLINICAL SITE BEFORE YOU ARE ABLE TO START CLASSES.."
Erin Pender
  • Reviewed: 6/6/2018
  • Degree: Graphic Design
"I will start by saying that the ONLY reason I am giving this review 2 stars for quality of instruction is because the classes and teachers were great! However, the admin and advisors were absolutely awful! I wish that I could give them 0 stars for the other 3 areas on this review. When I first spoke with the recruiter, I explained to her, in detail, what my goals were. She told me that their Graphic Design program was a perfect fit! I signed up, using GI Bill benefits, and started classes in October 2017. By January 2018, I was already wondering why NONE of my classes seemed to be going in the direction that I wanted. In April, I contacted my program advisor and explained the situation to him. He agreed that I was definitely in the wrong program, and then told me that IU doesn't even have a program geared toward what I wanted. I listened to his advice on what to do to drop out without having any debt to pay back. Next thing I know, I'm receiving emails telling me that I owe over $4k to IU. Every time I talked to someone on the phone, they told me that it was all taken care of, and that I had done all the right things to void that debt. But, they told me the exact opposite in emails. When I spoke with their VA representative and told her that I would like to look at fighing at least some of the charges, she told me that all I had to do was send her copies of all the emails that I have that show them telling me that I didn't owe the money. That's when I found that it was only in phone calls that they had been telling me that I was clear. I had no way to prove that they had said anything about me not owing the money back. Now, in June 2018, they're telling me that I owe them about $1500 for a laptop that they had given me when I started. That's where it gets really interesting. They sent me a tablet and a laptop. I sent both back in one box. They say that they received the $250 tablet, but not the $1500 laptop, so I still have to pay for it. They are still saying that I owe them over $4k, and they want me to sign papers agreeing to pay that money back as soon as possible. I'm refusing to sign them until they get their numbers straight. DO NOT GO TO INDEPENDENCE UNIVERSITY!!! They have done nothing but scam me from Day 1, and there's no sign of them easing up on it any time soon. Save yourself the stress and go somewhere more reputable."
Crystal Clark
  • Reviewed: 5/28/2018
  • Degree: Healthcare Management
"I know that people have a lot questions about this school and if it's real or not. I have to say I have attended here since June of 2015 and I have enjoyed every moment. You are never alone from the second you decide to start until you graduate. I had the best instructors and advisors to help me with any thing I needed. I liked that it was not a go at your own pace type of school, it's at the same pace as a regular college is, which makes time go quicker, you have tutors at your fingertips available whenever you need them. It was bittersweet when I left. I graduated with a 4.0 because i had so many wonderful people and resources. I never had a bad experience with them."
Amenra Mccarthy BS RRT
  • Reviewed: 5/28/2018
  • Degree: Respiratory Therapy
"This was an awesome experience! I love the staff as well as all the business offices there! I was able to sail through with flying colors because I had a great team of professionals and fellow students to aid me. Also the material and study resources are top notched and offer everything a student can need! I am a husband and father of 8 and I was able to complete the course with few interruptions! I recommend INDEPENDENCE UNIVERSITY to anyone who is looking to better themselves and their career! Thank you IU!"
  • Reviewed: 4/13/2018
  • Degree: Healthcare Administration
"I started IU in 2015. I have had nothing but excellent instructors, advisors, and deans. The course work is not in any way easy. My instructors are always a phone call away or email, they always got back to me within 24 hours. They have always been courteous and helpful. There number one goal is to help you succeed. I'm not understanding any of these negative reviews. There is nothing negative about this University. I am now in a Practicum course and it is required that I go and do an informational interview with a health care administrator. This is awesome in itself because it gets my name out there, but also just the first Healthcare Administrator that I interviewed, told me that after I graduate, he wants me to send him my resume and he is going to send it to everyone he knows that is looking for an Administrator, he wants to be the person that gets me a job. This a huge opportunity! If you are looking for a college that is invested in your success, with great instructors, look no further!"
Melissa Hensley
  • Reviewed: 2/7/2018
  • Degree: Graphic Design
"I attended this college online. Got a nice laptop. Teachers are wonderful and I leaned a lot. However, you DO NOT receive any financial aid back. I attended the graduation in Salt Lake City, Utah and it was awful. Very lame. They didn't even offer us anything to eat and it was very unorganized. Plus, they have not helped me find a job."