Kaplan University Reviews - Associate in Information Technology
Review of Information Technology Associate Degrees
I am currently attending Kaplan. The instructors are the worst. My other teachers are ok, but some really don't care about your education. My teacher has a new grading scale every week and I truly feel like she is trying to fail me on purpose. I do not like this college. I do not reccommend it to students pursuing associates degree as we need instructors that truly care about our future rather than there money or bias opinions. Not a great school. I am having a really bad experience and they act as if you dont want to v
You will get some instructors that have a proper teaching plans and some that do not have a proper teaching plan. Some instructors do not care about your education unless they are receiving a check of being your instructor. You cant basically go to them for assistance most of the time. The tutoring room is useless & limited most of the time. So it is rare that you will receive any help with any of your assignments. Also, Regarding the Financial Ad Office, I believe is full of bull crap!! They do not give you your proper funding. They lie to you about your Financial Aid. After you complete a certification with them they basically throw you away like a careless wolf. You mainly suppose to be receiving a career from the certification you get from graduating from here but that does not happen usually. It is really waste of time with this school. You will be put more in debt. I was told , that I will be receiving a 200$ check 30 days ago and no one from the financial aid has contacted me about it. ALL this institution cares about is the MONEY. They do not care about your education. Please do not waste your time. They will lie to you about your financial aid and not help when you need them to help you. I basically did all of my work through my classes on my own with limited of help. I truly feel like It was a mistake for me attending this university because also they have recommended for me to attend a club which is called The National Society of Collegiate Scholars, I had to pay 90 dollars to pay, which I believe this is a scam also because it has not done anything for me besides just give me a certificate of being a member of the program which I believe is absolutely nothing ! Thanks. Think before you attend here. If you do decide to attend here good luck & believe it or not I told you so!!
Completely screwed up my wife's financial aid. Refused to help. Every time we called they said we just "updated it" and to call back in 5 days. Call back 5 days later, same explanation. Called back again, same explanation. I dont negative reviews lightly, however the complete lack of customer satisfaction is appalling.
I like this school. I learned a lot from each and every class I attended. Kaplan University Professor's were very well informed of the subject's they taught. I never really thought about going back to school to further my education. But with all the advancement going on in the world, I thought differently. By going back to school, and choosing Kaplan University to attend, I believe that my life has gotten better.
TL:DR version: If you want a real education without getting jerked around then go elsewhere. However if you don't mind having your student loans maxed out for a mere 10 hours of instruction in each class, and don't mind classes that teach you nothing, then maybe Kaplan is for you. I was contacted by Kaplan in late September 2015 because I had indicated on some survey that I would like to continue my education. Instead of taking their time to get things right I was rushed through the admissions process in two days because they were eager to get me started in the next term. I was a little uncomfortable with this but went with it thinking I could trust them. Additionally according to my works HR page, Kaplan was offering a 10% discount for people at my employer. With those thoughts in mind I started in late September. My first indication that something was horribly wrong was the "admissions test" that I had to take. While I understood that Kaplan has somewhat lower standards than say, Harvard, I was still expecting a little more. I honestly can not fathom how someone with above a 6th grade education could possibly fail this exam. My first term was a complete waste of money. $3,133 of student loans for classes that I could have taught. In two of my classes I was placed with students who could barely complete a coherent sentence. When I mentioned this I was told, halfway through the term, that I could have taken ANOTHER class that would see what life experiences would give me credit. My first problem with this is that, in any other reputable college in the country, they do not require you to take an additional class to prove what you know. Instead they offer competency exams for a nominal fee and give you credit for the course. The second problem was, given how late in the term it was, I had no option of doing this for these classes. Now to their credit the teachers for that term were extremely knowledgeable and friendly. Unfortunately they had very little to teach that most of us didn't already know. My "Foundations in Information Technology" class only had seven people in it, all of whom already worked or had experience in the IT field. Due to the small class size it made it almost impossible to complete the required "discussion posts" that accounted for about 40% of your grade. Many of our classes literally consisted of the professor randomly reading stuff out of the book with him mumbling "you guys already know that..." I passed the first term with a perfect 4.0 thinking that things would get better. I was sadly mistaken. I still had not received any funding from my student loan and I was not receiving my discount. When I mentioned this I was told, via email of course, that my employer must be mistaken as that promotion had already ended. When I repeatedly pointed out that the website, which is registered to a domain belonging to Kaplan, still showed the offer with no mention of an expiry date they finally caved and said I would qualify. (BTW at the time of writing this it is over four months later and the site is STILL active.) My second term consisted of a communication class, networking concepts, and "programming fundamentals for beginners." This term was like the kiss of death to Kaplan for me. Our "programming" class consisted of learning how to program in a 3D environment called Alice. While the program was admittedly fun it provided no working knowledge of any software used in a real work environment. When my brother, who has a Masters in Comp Sci and a bachelors in IT, saw this his response was literally "WTF?" "You will never use this in the real world." To add insult to injury the instructor was unable to share his screen with us so most of the work was trial and error. My communications class was even worse. A big part of the course credit for the classes is taking a one hour seminar each week. If you are unable to attend the class then you are to write a one page paper to prove that you watched it. I had not missed any seminars to this point. After a couple of weeks into the term, however, I noticed that I was not receiving full credit for the seminars. When I questioned the instructor about this she blithely pointed out the syllabus stating that one had to make so many comments during the class in order to receive full credit. Every other professor would accomplish this by inserting random slides in the seminar that said something like "type in the number 83." This teacher didn't. My response to this was to tell her that I already had one class that ran long, thereby making me late for work every week, due to people treating the comments section like a chat room and that I thought it would be academically irresponsible for me to do the same. Her response was basically to tell me to pound sand, either type or don't get full credit. The sad thing about that is that I did not attend one of her seminars the rest of the semester and achieved more points than the weeks that I actually attended. My networking class was also a complete joke. Our instructor was very knowledgeable but would rarely share that knowledge. Our classes literally consisted of him copying the questions out of the syllabus and pasting them into a word document. That's it. When asked questions he would reply to "ask in the virtual office" which translated into "ask your other students because my hour is done." Additionally many of the labs that were supposed to teach the subject matter either didn't work or left the viewer more confused than when they started. My third term I was completely done with the bull. I had another class hosted by mister copy/paste as well as another networking class in which the labs didn't work. Our networking with TCP/IP class labs did not work about half of the time which required us to, again, figure it out on our own. Midway into week two I started filling out applications to more reputable schools. At this time I attempted to contact my "Academic Advisor" and what a nightmare that was. My first contact with the number they had listed directed my to the EAP line. My second call placed me with what was supposed to be the AA department. However when I gave them my name they could not find me in the system at all. After about an hour of them repeatedly asking me to just "look in the upper right hand corner of the page" and me repeating that their was nothing there they finally figured out that I had to call another campus to speak with my AA. I finally did reach him and he went on and on about how much it was going to cost me if I stopped now and to just stick it out. After I hung up the phone with him I did not attend one more class. I was completely disenfranchised with the whole place. During that time I had either my AA or another advisor attempting to contact me on an almost daily basis. This irritated me even more. I would pick up my phone and think "If they would have tried that hard to teach me, I'd still be there!" Needless to say I did not pass the third term but in the meantime I was accepted to a much more reputable school. Imagine my surprise when I start getting emails again talking about the upcoming term from Kaplan! I contacted the AA again before the end of the first week and told him that I was done. All he could point out, again, was how much money this would cost me. My response to that was to tell them to keep the 10% discount that I still HAD NOT SEEN along with my student loan disbursements that I... still had not seen in eight months of school, and leave me alone. I don't know about anyone else, but paying over five grand a term for less than thirty hours of instruction and nonfunctional labs is a waste of money. I now have almost ten grand in student loans and nothing to show for it. Oh well, I guess I could always sell my books to help a little. No, wait, I can't because I was charged full price for ebooks which takes even that option away.
When I first started at Kaplan I had no idea what to expect. I just put my head down and applied myself for 2 years and graduated “Summa Cum Laude”. This began my career in the world of information technology and the journey has been great. When I read about people that have less than great results I have to stop and think how much did they apply themselves? Did they pick the wrong field? Did they get the right counselling prior to starting their education path? I know before I started my education path I spent a great deal of time researching what I wanted to do. This was based on what my past life experience had groomed me for and the wants I had for myself and my family. Once this was done I sought out the means to increase my knowledge in order to make me more marketable to employers seeking to fill positions. The process of gaining knowledge is always a continuing challenge and one must stay sharp. Kaplan University prepared me to enter a new career but I must mention that you have to keep learning and immerse yourself in the career of your choice. A college or university is the base of your learning but you must learn both inside and outside of school. If you choose to be like myself an IT professional then read all the information you get your hands on. Join groups that will continue to share their knowledge and experience with you so that you have the edge when it comes time to jump into the job market. In closing I would like to quote “When the student the teacher will appear.” Always be hungry to learn more and seek knowledge, only then will one be truly great.
To anyone looking to Kaplan University to extend their education, I would highly recommend this school. My experience with Kaplan has been outstanding, Kaplan offered me the opportunity to go back to school and earn my degree that otherwise would have remained out of my reach. I have had a great experience with all my Professors who have went above and beyond what they were required to do to ensure the students educational experience is top notch. It has taken a lot of hard work and sacrifice but I am grateful for the opportunity to finish my degree.