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Kaplan University Reviews

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5 stars
(99)
4 stars
(126)
3 stars
(28)
2 stars
(44)
1 star
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3 out of 5
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Degree: Law & Criminal Justice
Graduation Year: 2019

I attend Kaplan University and I do my classes on line. Since I work full time, it is very convenient to be able to be online after work or on weekends to enter act with my fellow students and the instructor. The Professors that I have had so far have been some of the best and they really showed an interest in seeing that all their students obtained the necessary information to pass their course. There was never a time that one could reach out the instructor to gain more instruction time or to have assignment turned in at a later date due to personal issues that a student might have. One issue that I personally had with Kaplan was the financial department. In my opinion, Kaplans Financial Aid Department was not efficient in making sure students accounts kept updated nor were they proactive in doing proper quality assurance of the students account when an error has occurred by no fault of the student. This was a big issue for me because I successfully completed a certification in 2017 and I was told that an issue of 2015 showed that I was given an extra stipend check in that year. Kaplan said nothing to me from 2015 to 2017 about any extra stipend check given to me erroneously. One can image my confusion in May 2017 that I was being penalized for an error in Kaplan's system in 2015. I have recently paid the institution back and my Paralegal certificate is being mailed out to me but I wanted Kaplan to understand that it was their responsibility to make sure students financial accounts get some kind of quality assurance done so that unwanted financial burden is not put on the student, a veteran for that matter. Other than that issue Kaplan academic programs is professional. Again the instructors were top of the line Professors who knew their course lesson plan and was able to articulate their lesson. I must profess that there was technical issues with conducting class at times and some Professors had to cancel online class for the week but the Professor did give the class full credit. My journey is almost over Kaplan and I achieved what I set out to achieve as far as my major for my chosen profession.

5 out of 5
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Degree: Criminal Justice
Graduation Year: 2017

I was honesty very nervous with finding an online school. I thought I would miss out on a lot of things that one would normally get going to a campus university. I was sadly mistaken. This university is absolutely amazing. The staff is very helpful and there are VARIOUS helpful websinars/seminars monthly that help you with multiple topics. The workload as any college course was hard and easy. Professor were understanding and very helpful. Overall amzing school and amazing experience.

1 out of 5
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Degree: General Studies
Graduation Year: 2017

Not a good school, financial aid department isnt worthless and slow. The Education advisor team is ok, but slow and lack of knowledge. The worst part is the credit by examination section, they will steal your money and make you fail in order for you to go take the course. This is the worst college experience for me so far.

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1 out of 5
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Degree: Medical Assistant
Graduation Year: 2000

Do not attempt to attend this farce of a school. Very unprofessional,liars, won't return urgent messages. This is a waste of time. Do not give these people your time or money. They make empty promises amd will not fulfill their employees promises. RIPOFF

1 out of 5
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Degree: Medical Billing & Coding
Graduation Year: 2018

This program is awful. Apparently financial aid center sucks. I don't get the Pell Grant and I was told in the very beginning by them that it would be 800/10 weeks now it keeps going up and it'll be up to 1500 by the time I'm done. They barely accept payment arrangements. I thought it was going to be $200/two weeks but now its gone up to $275. I have never missed a payment and they refuse to help you. This program sucks. Now they have a new rule that professors do not go over the material during seminar. Seminars are required so you waste your time with seminars and they don't teach you anythings its a review of what is due for the next week. Its the worst program ever. Learn medical billing on your own you don't have to go to school for it.

5 out of 5
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Degree: Accounting
Graduation Year: 2016

I had a great experience with Kaplan University online. My professors we professionals in their field. Every day they worked in the fields that they were teaching. Part of my bachelors degree was from a big brick an mortar school, what I realized from a those professors was that none of them had actually worked in the areas that they were teaching in over 10 years, their real world experience was dated and was only updated by them reading the news or online blogs. My Kaplan online professors worked in their fields during the day and taught their field at night, their experience was more relevant and up to date. My business law class was taught by a professor who was a lawyer during the day. My HR class was taught by a professor with a PhD in HR who was judge during the day, my accounting classes were all taught by professors who were practicing CPAs, my finances classes were all taught by people who work in finance during the day. In addition to their up-to-date real world experience, many of my professors had multiple degrees. What I learned was fresh and up-to-date, not 10+ years old.

5 out of 5
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Degree: Human Services
Graduation Year: 2019

Just completed my 2nd term in the Master Degree program so far so good. As long as you keep open communication with professor when encountering an issue with an assignment they are very understandable. I havent had any issue with Financial Aid Department. There are assignment every week, not hard just need to know how to manage your time wisely. In order to find out if you should attend KU you have to weigh you pros and cons. No matter where you go in life or do such as school, job, buying a home or car there will be something things you agree with and disagree with. I love KU. I have no regrets so far. I hope this review will help someone who is deciding if they should attend KU. Everything is not for everyone.

4 out of 5
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Degree: Health Professions and Related Clinical Sciences, Other
Graduation Year: 2017

I loved Kaplan, I am actually going back for my Masters Degree. The education is solid, the professors were great, and the online format is by far the easist I have delt with in past schools. The only downside to this school is their financial aid, student finance department. These people are clueless. They have canned answers, can't solve problems, and will frustrate the heck out of you. If you find yourself in this situation, I urge you to go up the chain until you get your situation resolved. The school, aside from the financial aid department is awesome. Hopefully, their takeover by Perdue University will fix this issue. I worked very hard to get my fiancial information fixed, in the end it was resolved, you just need to get somene that knows what the heck they are doing. Don't trust what the fiancial assistance person tells you if you don't think it's correct. It appears to me that they are nothing but call takers.

1 out of 5
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Degree: Social Work, Other
Graduation Year: 2017

DO NOT ATTEND!! The financial aid department is horrible!!! Everyday I had to call to see was everything straight, but everyday I had to send them different documents. Sometimes they would say that they did not get them. Some days will not not answer, or will say they will call back but they never do!! I got down to the last week of class and they called and told me that I owe them money. I was wondering why I never had gotten a refund check. They called me and told me that my financial aid and loans did not cover my classes. Why did they allow me to take classes if my financial aid was not right??? Every time I called they always was rude. An advisor told me that they provided students with laptops and I asked and financial aid told me that it was not true. I confronted the advisor about all the untruthful things that she told me and I never heard from here again. She did not email me back or answer my calls after that.

1 out of 5
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Degree: RN to MSN
Graduation Year: 2019

Be aware of the lies about finding clinical site for you. The advisors are trained to lie to student that their is a clinical placement team that will help you find clinical site. I am not sure why they lie to students. But be AWARE you are on your own when it comes to clinical placement. They will frustrate you by not letting you take a clinical course if you found a clinical site because you want to take class out of sequence and because the clinical course was not the next course to take. They will make you sit out of the school for years until you find a clinical site in the course sequence. They don't care how long it takes for you to get your own clinical site but they will not let you take classes. They will frustrate you to find another school. Since you can not take class for many terms because you cannot find the clinical site. The frustrating thing is that you would have taken all classes and get to the end when you need to take only the clinical course as the last classes before graduation and you realized that you are on your own finding clinical site and graduation date prolonged and 2 years course becomes 3-5 years course depending if you can find your own clinical sites or find another school. PLEASE BE AWARE!!!!!!!!

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