National American University Online Reviews

  • 125 Reviews
  • Ellsworth AFB (SD)
  • Annual Tuition: $6,075 - $15,075
51% of 125 students said this degree improved their career prospects
43% of 125 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 4/20/2021
  • Degree: Healthcare Management
"Horrible. I feel like they don’t want to help you graduate. They are for profit and they would rather you stay and spend more money. I have asked for help a million times and then they send me someone else’s status sheet. I wish I would’ve never started here and finished at Colorado Tech instead. Do yourself a favor and don’t go here."
  • Reviewed: 1/20/2020
  • Degree: Information Technology
"I have been attending NAU for a few years now. It has been a decent experience. I did a few in class courses and the rest have been online. I prefer the online classes as they are flexible. Cons about them are broken links to assignments sometimes and self motivation to get the work done. Academic advisors have been changed like 8 or 9 times for me seems like every quarter i get a new one as the old one leaves for a new job. I read so many bad reviews on here but it seems like bitter people who ran out of funding or didnt get things the way they wanted. I am sure other schools have the same problems as most of these people are experiencing. This is the only school i have been to and i feel it is worth the time if you have the funding to complete your degree."
Jenna Trust
  • Reviewed: 9/9/2019
  • Degree: Healthcare Administration
"I completed my certificate in Medical Coding and spoke with my counselor about taking the summer off and then beginning in the fall. I have been calling them for 2 months and left over 10 messages with no response back. I have called every single NAU phone number I could find and received no contact back. I have sent multiple emails to my counselor with zero responses for the Centennial campus in CO. I have no clue what happened and why they will not return my calls."
  • Reviewed: 7/10/2019
  • Degree: Business Administration
"The business program is great for anyone looking to further their education. I had great professors and classes. I love the flexibility of the schedule and being able to the do the program at my speed I want. I graduated quicker coming to NAU then I would have at any other school."
Keith Arnold
  • Reviewed: 6/3/2019
  • Degree: Business Administration
"My employer required me to go back to school and get a business management degree. I was able to do my entire program on line without having to miss any work. My professors were top notch and always willing to help me. If you are looking for a school that is convenient with you working and going to school, they are for you."
  • Reviewed: 5/30/2019
  • Degree: Business Administration
"Their communication is very poor and dissatisfying cost to go to school is horrible and their team never calls back my success Coah was good but the rest horrible I wouldnt recommend this school to anyone with kids with disabilities and work two jobs they want you to log in everyday which is hard to do when u have kids and work two jobs"
Kathleen Smallwood
  • Reviewed: 5/16/2019
  • Degree: Biology
"This school has helped me so much with my career! When I was applying to my dream job, I was instantly offered the position with my degree! I completed my program quickly with all of their class options they offer! This school is convenient for anyone!"
Lindsey Hester
  • Reviewed: 5/10/2019
  • Degree: Accounting
"The Accounting Program was the best experience I could have asked for! When choosing my classes, they had so many to choose from that would fit my schedule. I was able to work and go to school to get my degree. My professors were so helpful and always willing to help me!"
  • Reviewed: 4/16/2019
"This institution is a total nightmare!!!! When you first start off everyone is great but as soon as your close to the finish line it is like they start adding classes to your degree to obtain more money. Biggest mistake of my life attending this school. DO NOT ATTEND THIS UNIVERSITY!!!!"
  • Reviewed: 4/2/2019
  • Degree: Information Technology
"My decision to attend this school was somewhat arbitrary, but it turned out well. I experienced pro's and con's during the process of getting my degree. First the pro's: I could hold a full time job, and get the degree I needed to further my career. Financial Aid was never a problem, and I generally got all the help from instructors I needed. The Con's: It cost a lot of money, but I knew that going in. I was pretty confident that I could make up that amount of money with improved income. The other Con was that I had at least three advisors in four years, and they became increasingly harder to contact. The last one did bail me out of a tough spot. I got to the senior year, and the very last class I needed was full. It might have meant waiting another whole year to get this class, which was not acceptable. This lady actually opened another class for me and several others, and allowed me to graduate on time. It bothers me that so many other people are dissatisfied. It makes me wonder if they did their homework before they enrolled in this school. Overall I feel that my expectations were met."
  • Reviewed: 3/20/2019
  • Degree: Medical Office Administration
"This school is a joke and not worth the time wasted. I went to the school online and on campus and by the end of my degree I was told that my financial aid would not cover my last semester of classes and my last classes I had to come out of pocket for my books. I had to spend money I did not have just to graduate. Which I was told my financial aid would cover my Classes when I first enrolled. Also I was told they would promise to help you get a job in your field of study. When I graduated they lost all contact with me. I was leaving voicemails and emails wouldnt get a response back. So still to this day I never found a job in my field for my associates degree. Just a waste of two years of schooling for nothing and waste of money and time. Dont go to this school. Save your time and go to another school worth going to."
School is going under!!!!!!!
  • Reviewed: 3/12/2019
  • Degree: Business
"This school has became a joke in the last 5 to 10 years. Because people were forced online, the higher ups (Trump wanna be's) believe this is the direction they should stay because students are enrolling in online classes. YEAH BECAUSE THERE ARE NO ON CAMPUS CLASSES ANYMORE!! HELL there is no more staff at that. I hate to say this as I personally know the founding family of this company, THIS COMPANY is going under. I have 3 classes left and cannot seem to get a response and oh by the way I work for the corporation! I have had issues with every online class and instructor I have had. Why can someone have a 4.3 GPA level in on-campus classes but the minute they take the half a**ed online classes and fail every-time. Thanks for letting a computer do your job!!! I am going to finish my last three classes then I'm out!! If I can get the classes needed!!!!!!! If you are looking into attending a college may as well find the cheapest you can to get your degree because in the end they are all the same anymore, you just get shit on and end up paying more if the school has a name!! Hopefully I can keep others from getting screwed in the a** over and over. This is sad to say, as less than 3 years ago they had some great instructors and things were running rather productively. Now, not so much!!!"
  • Reviewed: 2/21/2019
  • Degree: Business Administration
"This school is complete crap. They charge outrageous tuition and offer little in return. They should be more carefully examined by the Feds. TERRIBLE!! I think that the (underpaid) faculty do try, but when they recognize that they are simply pawns in the game, they go away. The admins are over payed, and all they are expected to do is to string students along to enroll in the next term."
Steve Blair
  • Reviewed: 2/14/2019
  • Degree: Information Technology
"NAU is a diploma mill. I was unfortunate enough to have enrolled with Westwood College right before they closed and was basically railroaded into enrolling at NAU as it was the only school that would accept Westwoods credits. The representatives at NAU were like vultures circling a carcass and it was obvious the only motivation was to obtain Federal Student Loan Funds...I was advised after I completed my classes that financial aid did not cover my last several classes and I had to come out of pocket approximately 1400.00 to get my diploma... When I was taking my Cisco Finals the final exam wasnt even available on line and I submitted a Word document as my final. The Windows Troubleshooting class they offered was in a classroom with no working equipment and we were told by our instructor that instead we would build a virtual network on our own computers. The instruction for this class consisted of a hand out. The class was also supposed to be 2 nights a week and we were told that we only had to show up one night a week, however no instruction took place on that night and we basically sat around for two hours doing nothing. Somehow I was given straight A's (I think I could have not shown up at all and gotten that grade)and graduated but when I entered the I.T. Field I was woefully underprepared and have struggled to keep up with the duties of my job but was fortunate enough to find an employer that has had the patience to allow me to learn on the job. I would not recommend NAU..."
  • Reviewed: 1/22/2019
  • Degree: Occupational Therapy Assistant
"This is all self study. Do not expect support from the program director. She will turn anything and everything around that you say and make it be your fault. The "instructors" do not know how to teach. Sure they know the job of being an OTA or OT, but they have not the slightest clue how to relay any actual information and teach. They will also mislead you into thinking that there is a huge demand for COTA, there is not. It took me MONTHS to find a job, and it was only PRN or part time. Sure they have great passing rates on the NBCOT, but it is all you. If you are looking for a program just to get a degree so you can sit for the test, then have fun. Just do not expect to learn anything in class. You are really paying to self teach. You just get a degree that says you can sit for the test. It is amazing the still have their credentials. This program is overpriced and you will NEVER receive any support. They will never have your back. If you have an issue with your fieldwork, being pushed around or harassed or treated unfairly, they will never have your back. You just have to deal with it and pray you make it to graduation. I would never suggest this school or this program to anyone, not even my worst enemy."
  • Reviewed: 1/12/2019
  • Degree: Management
"This school is completely trash, no help from the instructors and our success coaches are a joke, god forbid you have to call K. for anything she is a complete bitch. Save your money and go somewhere else. There are plenty of other schools to go to."
  • Reviewed: 1/9/2019
  • Degree: Cybersecurity
"look... I had not even started the school yet and I was having second questions. All of the different websites I had to create accounts for did not feel safe. I did not even know or get to pick what classes I wanted to be enrolled in. Once me and my mother called my representative to cancel my classes, she started to try and tell my mother how to raise me! She was also trying to belittle my mothers knowledge on the government shutdown and how the students loans were going to come through as the government opened up again. I plan on calling or emailing the head of admissions/dean to let them know how awfully she treated my mother over a phone call. DO NOT GO TO THIS SCHOOL. I did not graduate or even to begin on starting school here. Just wanted to let everyone know about my situation ."
  • Reviewed: 12/11/2018
  • Degree: Business
"I graduated last year 2017 from NAU with my BA in Business Management and the entire time it was dreadful. Even now I was dumb enough to back to school for my masters using their graduate program and that was a joke. Ive always had super helpful academic advisors which was the only positive part to going to this school. During my BA i had run out financial aid but was told that I was fine and my costs were covered until April of 2017... when I get a letter stating that I owed the school over 7k and was going to be sent to collections if I did not pay by the end of the month!!!! Not once was I ever told I had any outstanding balances owed to the school.. Now with me pulling out from my masters classes the day after they call me with a $22 balance telling me that I was 90+ days past due on it... again no one said anything! My husband now attends the school for the same degree and they have yet again found a way to get more money out of us!! Not to mention hes a military veteran with the GI bill!!! I will not be returning thats for sure!!"
Tabitha Bullock
  • Reviewed: 11/19/2018
  • Degree: Business Administration
"I didn't graduate from this school. This has been the WORST EXPERIENCE I EVER HAD WITH A SCHOOL. THEY ARE UNPROFESSIONAL AND THEY DEFINITELY ONLY WANT YOUR MONEY . I cannot believe how disappointed I am/was with this school . Never again . If somebody refers you ... don't do it."
  • Reviewed: 11/12/2018
  • Degree: Accounting
"DO NOT, DO NOT TRUST THESE PEOPLE. They enroll you in classes and don't tell you until your already a few weeks in that your financial aid won't cover the tuition. So you are either stuck with trying to get an outside loan or dropping out and still get charged. Then they expect you to pay off the entire tuition all at once. If you can't get a loan what makes them think you can pay the tuition all at once."