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National American University Online Reviews

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68 Reviews
37%
Recommend This School
41%
Degree Improved Career
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1 out of 5
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Degree: Management
Graduation Year: 2019

This school is completely trash, no help from the instructors and our success coaches are a joke, god forbid you have to call K. for anything she is a complete bitch. Save your money and go somewhere else. There are plenty of other schools to go to.

1 out of 5
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Degree: Cyber Security
Graduation Year: 2018

look... I had not even started the school yet and I was having second questions. All of the different websites I had to create accounts for did not feel safe. I did not even know or get to pick what classes I wanted to be enrolled in. Once me and my mother called my representative to cancel my classes, she started to try and tell my mother how to raise me! She was also trying to belittle my mothers knowledge on the government shutdown and how the students loans were going to come through as the government opened up again. I plan on calling or emailing the head of admissions/dean to let them know how awfully she treated my mother over a phone call. DO NOT GO TO THIS SCHOOL. I did not graduate or even to begin on starting school here. Just wanted to let everyone know about my situation .

1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2017

I graduated last year 2017 from NAU with my BA in Business Management and the entire time it was dreadful. Even now I was dumb enough to back to school for my masters using their graduate program and that was a joke. Ive always had super helpful academic advisors which was the only positive part to going to this school. During my BA i had run out financial aid but was told that I was fine and my costs were covered until April of 2017... when I get a letter stating that I owed the school over 7k and was going to be sent to collections if I did not pay by the end of the month!!!! Not once was I ever told I had any outstanding balances owed to the school.. Now with me pulling out from my masters classes the day after they call me with a $22 balance telling me that I was 90+ days past due on it... again no one said anything! My husband now attends the school for the same degree and they have yet again found a way to get more money out of us!! Not to mention hes a military veteran with the GI bill!!! I will not be returning thats for sure!!

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1 out of 5
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Degree: Business Administration
Graduation Year: 2015

I didn't graduate from this school. This has been the WORST EXPERIENCE I EVER HAD WITH A SCHOOL. THEY ARE UNPROFESSIONAL AND THEY DEFINITELY ONLY WANT YOUR MONEY . I cannot believe how disappointed I am/was with this school . Never again . If somebody refers you ... don't do it.

1 out of 5
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Degree: Accounting
Graduation Year: 2018

DO NOT, DO NOT TRUST THESE PEOPLE. They enroll you in classes and don't tell you until your already a few weeks in that your financial aid won't cover the tuition. So you are either stuck with trying to get an outside loan or dropping out and still get charged. Then they expect you to pay off the entire tuition all at once. If you can't get a loan what makes them think you can pay the tuition all at once.

1 out of 5
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Degree: Health Information/Medical Records Technology/Technician
Graduation Year: 2018

One of the worst experiences Ive had with an educational institution. Your federal loans will not cover your degree program, but you will not be told this until you are a term away from graduating. You will be lead to believe that all is taken care of and be slapped in the face, so to speak, with an exorbitant amount of money needed, out of pocket, to complete your degree. Essentially, holding your degree for ransom. Bottom line, choose a different school!

5 out of 5
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Degree: Information Technology
Graduation Year: 2018

I took their IT program. I originally enrolled in the BS program, but converted to the AAS so I would have a credential after the two mark for promotional purposes at work. I'm continuing with the BS program in the fall. I only had issues with two classes, one was due to an instructor that had difficulty making his expectations clear, but once I got used to nailing him down on details and over-delivering, the class went ok. The 2nd issue was due to outdated and broken links in the course material. When I brought up to the advisor and provost, I was invited to assist with updating the course for the following quarter. The experience wasn't perfect, but the staff and senior leadership were always available to speak with me, and took my feedback seriously. I really appreciated their willingness to listen and work with me. As to the quality of education, my experience so far has been positive. The AAS has a lot of gen-ed to it, and much of it was information I already knew, I just needed more practice. I'm looking forward to the BS program, and I expect to be challenged.

2 out of 5
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Degree: Management
Graduation Year: 2019

SAVE YOUR MONEY!!! I have been attending NAU for the past two years. As an international student I warn every international student, do not waste your money on this school, if I could get out now I would but I would be losing $16000 dollars and not getting the diploma I have already worked so hard for. The teachers do not explain the material correctly and when a student asks for help they are told to just Google it. This has been an issue since started. On top of everything the assignments are all geared to American Students and they don't give alternatives for the international students to complete. Student be warned!! DO NOT GO HERE, IT'S A BIG WASTE OF MONEY.

1 out of 5
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Degree: Health Information/Medical Records Technology/Technician
Graduation Year: 2018

I attended NAU online at the Sioux Falls school and I attended NAU College of Military Studies. Both are a waste of money and time. They overcharge you for classes and books, but don't explain their return policies or anything else. When you drop out they either try to charge you for tuition or books that you shouldn't owe them for. They are no help whatsoever with your classes or anything else. Plus if you were discharged with other than honorable discharge from the military, you don't get a discount. I served my country too.!!

5 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2017

National American University is absolutely an A++ educational institution! I have attended NAU since March 2015 and will graduate this December 2017 with my MBA degree. I am currently enrolling into the Master of Management Program E-Marketing Emphasis. From day one I have been treated with the greatest amount of respect and supported 100+ percent by Learner/Financial Advisors and Faculty!! This is the solemn truth!! I have NEVER once had a problem with school finances and anytime I have ever contacted Financial Services, someone returned my call within 24 hours. The courses are challenging, however, if you are wanting to learn they should be! I have been offered support by so many means such as my advisors, librarian, professors, tutors and even school directors. I am shocked with the negative comments left on this forum. I truly believe there are many underlying issues that do not involve NAU alone! Thank you deeply, National American University for allowing me the grandest educational opportunity to fulfill my career dreams!! Your true heart-felt support has meant more to me than you will ever know!! KUDO'S NATIONAL AMERICAN UNIVERSITY YOU HAVE EARNED IT!! 

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