National American University Online Reviews

2.65 out of 5 stars
(100 Reviews)
50% of 100 students said this degree improved their career prospects
43% of 100 students said they would recommend this school to others
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Student & Graduate Reviews

out of 5 stars
Cyrus Fruean - 4/3/2010
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"I was wrong on the previous reviews.They did reverse my gpa.The staff at this school is wonderful.I feel they are overworked.There are improvements that need to be made in the school, ie., career services.However, it has been a good school with very friendly staff."
out of 5 stars
Cyrus Fruean - 3/16/2010
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"This school is by far the worst school anybody could ever attend.My gpa was miscalculated and, I showed the evidence of it.They refused to change it.I took a computer class and failed it the first time.The second time, I received a C.The dean at the Independence, MO campus is Cammie.She kept giving me the runaround.She said, "Oh, there some kind of error, and it'll be fixed."Whatever, you say.PLEASE DON'T GO THERE.IT IS A TERRIBLE SCHOOL!!!!!!!!!!!!"
out of 5 stars
Dawne - 1/20/2010
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"NAU is a joke. I am paying good money for an education with zero customer service. It takes forever to get your book vouchers and getting someone to respond to a complaint is like pulling teeth from a lion. I will be transferring to another university for my Masters degree and advise anyone who is looking to further their education to look further than this college."
out of 5 stars
Jime Leary - 12/17/2009
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"My experience with NAU has not been a good one. I feel that NAU is a sorry excuse for a university. When you investigate the credentials of their faculty, you'll find folks are teaching because of staffing convenience and not expertise. They don't pay their faculty well. so you get what they pay for, not what you are paying for.NAU seems to be more interested in taking money from you than training you. The high cost to attend is not matched by what you recevie in return. It is a sorry operation and I cannot recommend the bad experience to anyone. Instead, I'd suggest that you keep looking."
out of 5 stars
Todd Abbott - 6/12/2009
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"I first started taking class in seat at NAU, then while deployed to the middle of the Indian Ocean I transitioned to the on-line realm of learning. The transition was seamless and every time I contacted the university they were extremely helpful and resolved any issue I had in a limited time frame even while I was on the other side of the world!After I moved to Texas I finished my degree online and had zero problems with the web service/software or instructors. The staff was very helpful in making sure I reached full understanding of the material. I truly enjoyed being a student a NAU. I would recommend their on-line program to everyone."
out of 5 stars
Amy - 3/1/2009
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"Overall I have enjoyed NAU. The only issue I have is with Foundations of Math. All the testing is conducted on a site called Mathzone. It has a tendency to go down, and their help desk is closed on weekends. I was supposed to take assessments that I had failed earlier in the week, and of course, the site has been down now for 24 hours. Of course the semester is now over. I have emailed the instructor at least 5 times, and I have not received a reply. What does this mean for me? I have to take the class over. Currently, I am considering going to a campus to fulfill my math requirements."
out of 5 stars
Jael S. - 12/15/2008
Degree: Business Administration
Graduation Year: 2009
"I attended both online and on campus. In 2008 the online classes seemed to have issues that prevented completion or uploading work so for me the campus experience was better."
out of 5 stars
Nicholas McInerney - 7/1/2008
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"I have had a wonderful experience with NAU. I have been an exclusively online student. I have had great interactions from the beginning with constant communication and encouragement from my advisor and professors. Questions are answered promptly and I have always felt like I've had individual attention from my advisor to ensure I'm proceeding along my degree path appropriately. The online environment is good for learning and there aren't any expectations that aren't impossible to achieve or that don't seem to have a purpose as I have experienced in some other environments. I would recommend NAU to anyone."
out of 5 stars
Anonymous - 5/22/2008
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"I had several questionable incidents with NAU, mostly related to administration of records and office support. Beware that the college does not maintain records in the manner it should; it is not uncommon to have grades recorded incorrectly and to have to wade through their cumbersome grievance procedure to correct the errors.Due to the exceptionally high turnover in professors, academic deans, and other personnel you may experience other delays and annoyances. I stuck it out at NAU due to the time and money already invested, and the difficulty in transferring credits to other institutions. If you are considering NAU I would strongly suggest you look at other choices; you pay a lot per quarter credit (more than attending a public university) to receive a degree with much less stature.NAU does have a fairly good WebCT environment, but make sure you save all e-mails, make print screen copies, and keep your records in order. The other positive of attending NAU is their Applied Management program that allows you to transfer in previous college course work as your core focus of management. On a scale of 1 to 10 NAU earns a solid 2. I highly recommend exploring other institutions."
out of 5 stars
Lou - 5/20/2008
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"The work wasn't terrifically difficult, and when one needs guidance, it's only an e-mail away (usually). Research was slightly more troublesome due to the limitations of accessing AU's library materials. You can get most of the work done, but actually being at the library is more conducive to better research. Interactions were mostly limited, and it's more like a business than classroom environment. Given the option (and discounting time and money), I'd rather sit in the class. Personal interaction is preferable, but when time is limited, the online adventure sufficed."