Student & Graduate Reviews
AW - 6/10/2014
Graduation Year: 2015
"I've been attending NAU on and off for years. Military and family life is known for interrupting educational plans. I honestly don't know what I was thinking at first when I initially enrolled. It seems a bit silly to be hung-up on the name of a University but I regret not looking into a state university for their solid reputations. I think if NAU would change their commercial marketing to something a little more comparable to the age-old prestigious reputation of a state college, I would feel a bit more proud of it. Now, outside of my shallow need for prestige, NAU is okay. Similar to another review I just glanced over, I too feel like the grading bar is not very high. But then again, I may have always felt as if college should be more challenging that it actually is (not that I'm a brainiac or anything.) My biggest complaint about NAU distance learning is the extremely confusing interface. The virtual classrooms are NOT very user friendly. I sincerely find writing in relation to each lesson plan in just about every nook and cranny. You 'may' accidentally find a hyperlinked word that 'might' lead you to the window you want to be in. It took me about 20 minutes of searching before I even found the screen with the list of classmate message links and the instructor 'somewhere' in the sea of student names. When I finally figured out how to send a message, I literally had to delete the auto-population of every single student's name out of the blind-courtesy-copy. Was there an easier way of sending a message? Probably. But if I know NAU, the option was hidden somewhere on another website on another planet in another galaxy. Outside of all of this, in another year I should have my degree. I have dreams of my giant framed accomplishment on the wall. I just wish it was Texas State, Southern Illinois, or A&M, but I'm too close to turn to something else now. Thanks NAU for getting me across the finish line."
smith - 1/30/2014
Degree: Criminal Justice
Graduation Year: 2013
"It is very interesting reading all the reviews on this school. NAU has instructors that are probation officers and Lt officers in my local law agencies. I have been taught by Lawyers and many other professional personnel. NAU is an expensive school that is why they are a private school. I've never been treated badly at NAU everyone I talked to and came in contact with have been so helpful to me completing my degree specially when I was deployed. If your not use to online classes I suggest you not go to NAU because there is a lot of work involved to get the points needed to pass the class. I've taken both online and at campus. The different is you do have to teach yourself more online were adults... The professors are their to grade and help but not spoon feed the information to you."
Anonymous - 1/28/2014
Degree: Healthcare Administration
"I attended NAU in 2007. I was an on line student. I found the enrollment adviser and the process easy, and her assistance helpful. However, my professor in one of my classes was rude, and demeaning. I was unable to grasp the concepts of the class, and despite seeking help through tutoring, my grades were continuing to slip. She found it "fun" to post my failing grades on the classroom "blackboard." I went to my academic adviser and she said she would talk with her. Within days of this disaster, my son got gravely ill, and we were admitted to the hospital. I tried to keep up with my classes, but was unsuccessful. I talked with my adviser, and dropped my classes, and left the college. I was told since F/A hadn't been notified, of my attendance there would be no charge for my attendance. To this day, I still receive collection notices. They are not a good college. I do NOT recommend them to any one for any reason."
Anonymous - 1/6/2014
Degree: Medical Billing & Coding
"When I first started school with NAU I had an awesome advisor and financial aid advisor, but after I had been in my classes for over a month and still did not receive my financial aid. I called the person who helped me and lo and behold she is not there supposedly she moved to a different campus and so did my advisor. I have been told that I need to contact another school I went to years ago for my transcripts,so I did that. NAU received them a week before Thanksgiving and told me everything looked good. I call on December 2nd to find out when will I receive my financial aid and what do they tell me?!! Oh, they sent us a transcript with your name but the wrong DOB!!? YOU have to contact them to get the right one, so I do this again took me a couple of days to get someone from Kaplan college to listen to me. Needless to say it is now 2014 and I still have not received my money, but they were glad to inform me they received theirs!! I even went to the Dean of my area and what do they do tell me to contact the person in charge for my school, who has not returned any of my phone calls!! I call everyday to remind them I am still waiting, does any one know if I can transfer to a different school and which school would be beneficial to me not them? Thanks!!!"
Alex Banderas - 12/24/2013
"I feel that this school is very helpful in the enrollment process, i used to attend a local state school here and they were no help at all. NAU does care about you, and i have seen plenty of students blame the school or financial aid when they fail their classes. Obviously if you fail and don't try, that affects your Financial Aid, if you fail your classes over and over its using up your FA. You can't just expect to enroll at a school and think its going to be like high school; grow up people and take responsibility when you fail your classes, when you are in college you teach yourself to develop studying habits for you to be successful, not everything is going to be handed to you. Do your research and stop complaining about being in debt, i have been at National American University for about 3 years and its hard, but i am happy to say i have not failed any classes and will soon have my Bachelors, so therefore I'm expecting to pay exactly what i knew i was getting myself into. You and only you are responsible for not failing, stop blaming the school, and your financial aid team. so study up and stop being lazy."
Anonymous - 10/13/2013
Degree: Criminal Justice
"I have attended NAU since Feb 2011 and still don't have my associate degree? And owe 67,000 I devote 60 hours a week on 2 classes per quarter. Instructors are aweful about responding and fail you in discussions?, I have taken my concerns to the Administrator and Director and told they will call or check into it and do not respond . I am getting ready to quit and go somewhere else due to them misleading me. They told me it would take two years to get my associate degree. You can go to academy police I just found out for 1,800 dollars and get a job right away. I am 54 and just found out C.J. EMPLOYMENT cut off age is 45, they basically lied to me and now I am not only unemployed but in debt up pasted my ears. Their is no job placement help here ?"
Wayne - 10/9/2013
Degree: Information Technology
"I have attended NAU for almost 3 years now, and I have not regretted this at all. If anyone is going to NAU that means they want to advance in their career, and to me that's amazing. I understand some of the other reviews about financial aid, but bashing the college all together doesn't make sense. You have an idea already what the school will cost as soon as you enrolled... People who are trying to figure out if NAU is for you, take my word for it, "It totally is." I am 3 classes away from my bachelor's and I am so excited. If you put in the time, and you work your A** off. You will get a ton out of this school. So for those who complained and dropped out of NAU, good luck with your future, but for those who stuck it out and made it through, CONGRATS!!! And for those who are nervous that this school won't be taken seriously as some other schools... don't be. I have been to a handful of interviews and they are totally impressed about attending this school, and were amazed by my motivation. TRUST ME it will pay off."
Mao M. Purnell - 10/9/2013
"Well, for one I will say if your waiting on FAFSA payment for a means of your income you are wrong! The education part is the part to be concerned about. I think NAU is great, I transfered from another online college, and NAU only didn't take 1 class and thats because I didn't get a "average" score. I don't like the part that I have to take a entrance exam, but it just took about 1 hr to do. I love the part that I can do as much work as I see fit, for example we on Week 7 but Im already done thru Week 11. Now I just do my discussion questions but all my Homework is complete. I WOULD recommend this school and enjoy every bit of it!"
Anonymous - 8/29/2013
Degree: Criminal Justice
"The school has done nothing for me. When I first started I took two classes, in one class I know I should have received at least a C but I got an A in both classes. I think this is what entices you to go back. I went back for more and have been with the school for 4 years now. Four years later, still no degree but in debt. There's only a few instructors who will help you if you can wait 2-3 days waiting on an answer. Basically, you are learning on your own. What really bothers me is that they do not push you. You turn in homework and the instructor will give you an "A" no matter how bad the paper is. This may sound crazy but... I was researching on how many students do good at the school looks like almost everyone gets an "A." I am having doubts about the school now. If you are thinking of going to school here please do not take a chance. I don't know what to do now. Is this even a legit school? Stay away!"
Matt - 6/1/2013
Degree: Information Technology
Graduation Year: 2013
"This school continuously made mistakes with financial aid that cost me. On several occasions the school overcharged the VA which resulted in me owing the VA money. The last draw was that the finance department waited 3 years to state there was an over payment and will with hold my degree until the debt is satisfied."