National University Reviews
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Although the education I received was adequate, I had a constant issue with contacting people at the University - financial aid and credential specialist in particular. People don't call you back. You can leave multiple voicemails and emails and people won't return your call. If you do happen to finally reach an actual person, they are irritated with you that you have left multiple messages and/or emails, even though they have failed to respond to any. Financial aid is a nightmare! They are quick to take your money when they feel that you owe, but they take their time disbursing any loan and/or grant money that you may have been granted. They are unable to answer why there is a hang up in processing and disbursement and become rude if you ask questions. You can't count on financial aid being able to meet any of your living expenses, as it is intended, because you can't count on National processing and distributing the funds as expected.
Beware. If the course you need to complete your master's degree is not being offered, you will have to drop out of the program like I did. It is incredibly unfortunate. The advisors are slow to respond to your e-mails. There is low enrollment in the university.
So far, I'm really happy with my experience at NAU. Class material is easy enough for anyone to understand. That's super helpful for me as a small-business owner with a very busy life! Going back to school, my fear was that my teachers would spend too much time presenting me with "tricky" scenarios that would make me have to spend more time thinking in order understand the material, but that would only put me in a situation of distrust here in the real world! My teachers have been making everything very accessible and valuable to me, and what I am going through as a business owner, and with the information being clear in class, I am even more prepared for real world trickery. When I am confronted with a poor situation, even though I am still a student, I feel much more prepared, and I can quickly see whether it's worth my time.
I liked the accelerated pace of the classes because I didn't want to spend years pursuing an MA. But be warned: the classes (at least at the MA level) are no joke. I rolled into the program expecting an easy ride. But the academic rigor of the courses surprised me. I was on "academic probation" after my first class. I got a B-, but the school requires at least a B average to maintain good academic standing. It took me longer than I wanted to finish the degree because I had to repeat the "capstone" class: the quality of my thesis project was not not publishable on my first attempt. Overall, it was a great experience. I am immensely satisfied with the quality of the education I received. Students looking for an easy graduate program should look elsewhere.
I ABSOLUTELY do not recommend National University Fresno. I have had my advisement report "recreated" 3 different times now. My credential specialist will not return my calls or emails. I have to drive 2 hours to the University to contact her. She has pushed my credential back 5 months, forcing me into more classes, that were not initially agreed upon. Every time I speak with her she assures me after this class I am FINISHED. Then the next month tells me there is one more to take. She is inconsistent and unprofessional. When I ask her what is the problem, she is rude and talks down to me. This is the most horrible University experience I have ever had. Please STAY AWAY!!!
Too expensive and most of the classes are not even transferrable to other colleges/universities. They seem to have deceitful practices also where class prices will change during the school semester. WASTED MY TIME AND MONEY WITH NU. STAY AWAY! Just take your money somewhere else.
This school is the WORST. Their teachers and advisors are so ill advised and ruin students chances of getting into schools. Do NOT waste your money on this useless school. It should be out of business! If I could I would rate this school at a zero or below. I wish no students would have to go through this horrible school like I did.
DO NOT DO National. I regret so much joining this program. I've had to juggle my classes which are accelerated AND had to deal with financial aid mishaps AND TWICE had emails sent to me notifying me that I would have 24 hours to schedule, study and pay for a required state test before moving on to my next course? My advisor was of absolutely no help, nor were the 'specialists' assigned to me, but I'm still paying $1,895 a month and RISING. One specialist just straight up passed me on to the department head because "she couldn't answer my questions" and because she had over 600 students in her caseload it was really up to me to reach out and ask questions, not up to her to give me a heads up on program function. On top of that they have just announced they are RAISING tuition, effective IMMEDIATELY. No consideration of grandfathering in the students who are already enrolled and struggling. Classes are accelerated, in some cases, you are reading up to 3 textbooks a month with 2-4 large papers every week. Online meetings are MANDATORY in almost ALL classes but you don't know what day you will be meeting until the week class starts. In some degrees, like mine, you have to make time to drive up to 50 miles out of your way ONCE a WEEK for a class. That is NOT sustainable, nor is it what they said when they said the program was built for a working lifestyle. There is also no room for complaints or feedback as they have a disclaimer in the contract that they can remove you at any time if you start to air grievances. They pointed this out to me when I sent an email for a clear and cohesive timeline of my programs when I got tired of taking last minute required tests. Lots of turnover in financial aid and as a result i had to pay out of pocket to continue my classes for 3 months before it finally kicked in, I revisited the same documents multiple times due to misinformation and mishandling/loss of paperwork. Plus the less than 24 hours to study for an $80 and $160 test. But the closest you'll hear to even an apology will be "I can't speak to what happened before". Research a better institute. Professors here are great but only worth it if you don't mind spending an equal part of energy on your own admin work
I would not recommend this program to anyone. When I first inquired about the program, it was a work independently online style. This was ideal as I worked multiple jobs and needed a program I could work at my own pace, being mindful of weekly deadlines. Once I started, we had mandatory class meetings which I did not find out about until 3-4 days prior to starting each class every month. This often would conflict with my work schedule and I would lose participation points not attending class. Additonally, I have received no supervision during my internship nor help obtaining placement at sites. Each teacher demands different APA competencies and the program is not consistent with the grading style. For the masters classes after internship, you are required to pick a subject in which you will research and collect data on. You have little guidance and must select a topic during the first week. My research classes were scheduled over summer- a time when I would not have access to students for research. When presenting this obstacle to the professor, they suggested extending our program time several months to have access to students. Why wouldnt this be the structure of the program to begin with? The program lacks cohesiveness and provides little to no support for students who ask. It requires students to be strong independent learners, have an open schedule, and are fully aware that they wont get their class meeting schedule until days before. If the program made these crucial components known before applying, I believe students would be more successful and less overwhelmed with constantly trying to adjust. I personally would not have selected this program knowing these details. Not to mention the financial aid phone number has never worked and it takes days to get a reply.
I have been happy with all but one of my Professors. I was able to complete my classes in a hybrid format, attending one night a week. I have one last finance class and my final project to complete to finish my degree. My statistics professor was amazing and she made the material easy to understand. That was the one class I was worried about passing because of the length of time since my last course. I would recommend the school to anyone who is very busy but wants to complete their degree.