Penn Foster Career School Reviews - Medical Billing & Coding

2.55 out of 5 stars
(15 Reviews)
33% of 15 students said this degree improved their career prospects
40% of 15 students said they would recommend this program to others
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Student & Graduate Reviews

1.0 out of 5 stars
Breanna - 8/27/2019
Degree: Medical Billing & Coding
Graduation Year: 2019
"If I could give less stars, I would but unfortunately there was no option to do so. Do not give this school any of your time or money. The old saying goes, you get what you pay for and boy does this apply to this place. All they want is your money but they offer little to no help. I emailed my "instructor" numerous times during this "school" process and not once did I ever get a reply. They say they're all about communication and having someone there to help you along the way if you have any questions but every single one of my questions went unanswered. This is a self taught, self paced school, which I had zero issues with. If you struggle with that this is not for you but if you like to have your time wasted going over "How to form a great sentence" or "Ways to communicate in the office" or "How to open a word document" then this is for you! About half way through you start to learn about the most vital part, Medical coding and billing but even then its choppy, confusing, and half of the information is inaccurate and when the teachers grade your assignments and mark your right answers wrong, it takes them forever to get back to you and correct their mistake. I could go on and on and on about how much of a waste this school is. I will never recommend this school to anyone I know. Absolute waste of time. Absolute waste of money. If you can afford it, go to an actual school with teachers who want to see students succeed."
4.7 out of 5 stars
Melanie - 6/17/2019
Degree: Medical Billing & Coding
Graduation Year: 2020
"I just wanted to jump on here and give my input on Penn Foster. Before you start any program, make sure you research the requirements and particularly if you need certification or licensing that the governing body in your state will accept Penn Foster education. Also, the Program/Classes for certain certifications need to match the requirements of the certifying agency, so double check before you go. They do offer certification for a Penn Foster billing and coding certificate, but its through the NHA and as someone else mentioned, you can go to the AAPC for certification. You WILL NEED the AAPC cert in order to get a job. No one will employ you for a coding job with just the diploma unless you get extremely lucky. I chose Penn Foster because of the cost and that it will prep me to sit for the coding exam. No, it doesnt look as good as UC San Diego/SDSU on my resume, but it also wont cost me thousands of dollars. The school and classes are VERY self-paced. To date, they do not have the discussion area, but Flickr has a group Penn Foster Proud (The admins are Penn Foster -- they own the group) that isnt very active right now, but if we can get enough students over there it will be a great resource: https://www.flickr.com/groups/pennfosterproud/ Ask yourself if you are willing to complete the course in the time that they allot to you. Keep in mind that they are far more lenient than any community college or university when it comes to completing your classes. If you dont return to a regular State uni/college class, you receive a W or most likely a fail. On the down side, national accreditation DOES NOT transfer to most state colleges or universities. Ignore anyone that tells you otherwise. Before you start classes that have internships, see if you can lock in your internship WELL BEFORE you need it! These are unpaid, and most places would love to have you. I would recommend Penn Foster. The main reason that I like it is that it provides access to education to most people. You need to be willing to put in the work. I am just to HIPAA in my studies and there is a lot to learn that is challenging. I'd also see if you can find out the state or other certification learning requirements so you have a study guide when you finally take your exams. Also keep in mind that for most exams there is a fee, and for Medical Coding the books update annually, so it's best to take this exam the same year that you graduate, and you should make it a point to graduate in the recommended timeframe. Penn Foster also has a notification to this effect on the site for this cert. For anyone discouraged or wanting to give up, please dont cheat yourself out of this opportunity, but also realize that you will have to work hard for your degree, and will also likely have to work hard to find employment too. Good luck everyone and join us at https://www.flickr.com/groups/pennfosterproud/!!"
5.0 out of 5 stars
Dawn - 5/18/2019
Degree: Medical Billing & Coding
Graduation Year: 2020
"Current 2019 student, I find the student portal extremely well put together. This is a 100% self taught course - self paced course. You have 12 months to complete the coursework and then the option to extend your studies twice for additional time for an extra fee if you need to. This is common in most online certificate courses regardless where you go. Is it easy to cheat, well yes but why would you? You are just cheating yourself and i guess this is where your morals would come in. There is help via the student portal via facts and questions, instructor outreach and social community groups. I have found the social groups to be the most viable of all. The contract was clear in black and white, read what you are signing and understand, ask questions. I have found no promise after completion of career assistance or placement, may have been removed prior to my enrollment. The course is difficult and challenging especially if you have no medical background. Take initiative, use study supplements and outer resources along with the course. Upon course completion you get a free voucher to sit for the NHA CBCS exam and / or can sit for the CPC (You Pay) via the AAPC. If you do not have at least 2 yrs prior coding experience to the exam you will receive a CPC-A until your 2 yrs on hands experience is completed. I highly advise doing the AAPC Plexicode classes in addition to your course. This not only gives you real world on hands experience but it eliminates 1 of the required CPC- A years. Know before you sign what type of learner you are, and if you learn better by instructor, traditional classroom settings then this is not for you."
1.8 out of 5 stars
AnnaNicole - 3/27/2019
Degree: Medical Billing & Coding
Graduation Year: 2012
"I took the Medical Billing and Coding program and honestly, I don't recommend it. I took a course previous to this at another school and that's the only thing that helped me. This course is very very hard, someone who has never had exposure to medical codes and the books would be totally lost. I was able to finish in 3 months only because I had exposure to the content previously. I wanted to get a diploma thinking it would get my foot in the door at medical offices but it's done anything but. If you want to get a job even as a medical receptionist you'll need to be nationally certified as a coder to really stand out. This diploma isn't what you're looking for. My biggest issue was I'd get high grades on my tests but the teachers grading them would mark answers wrong that were right. I'd call and justify my answers and they'd correct it but, over all it just wasn't the kind of experience I'd want anyone else to go through. I really wouldn't recommend this school I'd say go to an actual school or college and get the hands on experience because this course as far as the coding part goes, a first timer would fail miserably. The coding is way too advanced for an online school especially when you can't have in person help. Lastly, at the time I went they claimed to offer career placement but that never happened."
1.0 out of 5 stars
Anaka - 9/21/2018
Degree: Medical Billing & Coding
Graduation Year: 2017
"I like many others do not recommend the medical billing & coding online course as it is waste of time, effort and money. I also, do not understand how they are still in business because they are crooks as far as I can tell. The whole at your own pace they try to sell people on is anything but self paced and yes you will have to pay an extension fee, excuse me what? Yes pay an extension fee to continue to take the courses that are supposed to prepare you for a career. DON'T BELIEVE THE HYPE! Go to an online school that accepts financial aid if you qualify that is. Good luck to you all!"
1.0 out of 5 stars
Dupped by Penn Foster - 3/31/2017
Degree: Medical Billing & Coding
Graduation Year: 2014
"Their Medical Billing and Coding program is a seft taught program. Penn Foster just gives you a book and study materials. There is no teacher interaction at all. The only time you can reach a teacher is when you have to contact one. It takes the teacher a week to get back in touch with you. After realizing this is was a self taught program, if you stop paying for something that you were not getting, they demand the rest of the payment. Of course they have the one-sided agreement, but contracts are really only valid when it benefits both parties. This is the worst scam to be experienced. Especially when they place negative information on a credit report and refuse to delete it after making more money by selling the account to a collection agency. Money they definitely did not earn. No justice, no peace! Please attend a local community college for your career quests. At least you will have a recognizable degree and a teacher. I did not graduate due to the fact that I had no teacher."
1.0 out of 5 stars
fairlygolucky - 10/9/2016
Degree: Medical Billing & Coding
Graduation Year: 2016
"First of all, this school is really affordable. Yes, if you are looking to get certified or training it seems like a good choice. With that said, its not very challenging. In my experience, you don't really get help unless you constantly are asking for it. It's so easy to cheat and not push yourself to grow. All they want is your money, and they don't care if you are actually learning and or are on track with your assignments. I understand we are all adults but as teachers and instructors they should at least reach out to students every once in a while. Their offices and staff are a joke. Sorry, I wouldn't go to them, or recommend anybody to go here. I went to them because I didn't have the money to go anywhere else and I wasn't sure if I wanted to do billing and coding or transcription work. So, in a way it did help me, because I didn't spend thousands of dollars to figure this out. Well, it turns out. I am going to do transcription work but I'd rather go to a school that will actually challenge me and where I'll be getting the training, I actually need to further my career."
1.5 out of 5 stars
Frustrated - 10/9/2016
Degree: Medical Billing & Coding
Graduation Year: 2016
"If your looking for frustration and stress this is the school for you! There are a few good people who WILL help but that's only if you have the time. Plus, one assignment away from graduating and it's the hardest test I've had. So be sure this is the school for you. There is no going back."
4.4 out of 5 stars
Missie - 10/4/2016
Degree: Medical Billing & Coding
Graduation Year: 2016
"This program was a great starting point to get all of the information I needed to pass a certification exam. It is self-paced, and not like traditional class courses. Each course always unlocked before I actually got to it, and I never had to wait on books (they were always sent before I needed them). As for tuition; extremely reasonable. Read the agreement, know you're paying what you agreed to whether you finish or not. I was surprised the first time I called Student Care because an actual human answered. Each time I called they answered promptly, were professional, and always helpful. I never had the need to speak to an instructor-- I understood the material, and if I didn't I had Google, AHIMA, CMS, and AAPC for reference."
1.0 out of 5 stars
It's a scam. - 7/6/2016
Degree: Medical Billing & Coding
Graduation Year: 2016
"This past October 1 2015, the medical billing and coding world changed from ICD-9 to ICD-10 diagnosis codes. As I was working through the first 4 worthless classes, I began to notice references to ICD-9 codes only. When I read a phrase that was similar to...the future ICD-10 coding system...I picked up the phone. The entire curriculum was still geared for the old system. Had I continued, I would have wasted $800 plus dollars because my knowledge would have been obsolete. When I was speaking to the representative about dropping the course she told me, "we're almost done building the new website." I advised her they should have taken the course down until the new site had been built. She had no response. I am now in a battle to get them to stop performing auto deductions from my bank account for their so called tuition."
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