Pinnacle Career Institute Online Reviews

1.93 out of 5 stars
(24 Reviews)
27% of 24 students said this degree improved their career prospects
29% of 24 students said they would recommend this school to others
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Student & Graduate Reviews

5.0 out of 5 stars
Medical Assistant - 11/17/2014
Degree: Medical Assistant
Graduation Year: 2012
"I got a job in a doctor's office and emergency clinic through my externship site. I went from not working to having two jobs its been great. I am now in school working on my RN. Get started right away."
5.0 out of 5 stars
Medical Biller and Coder - 11/17/2014
Degree: Medical Billing & Coding
Graduation Year: 2011
"IT WAS A GREAT OVERALL EXPERIANCE THE CAREER SERVICES DEPARTMENT HELPED ME FIND A JOB WHEN I GRADUATED I AM SO HAPPY"
2.8 out of 5 stars
Megan - 10/23/2014
Degree: Medical Assistant
Graduation Year: 2014
"Do not attend this school. I learned the hard way. I did not plan to end up getting pregnant, but I did. Well I attended their week boot camp, had a few complications of the pregnancy (sickness and others). Besides being treated like crap when I was at boot camp for being pregnant, I also received injuries while there that was uncalled for. When it came time to learn hands on, the instructor did not allow me or my partner to practice as much as she did the other two students. I see they show a lot of favoritism with students. Well I started my externship once after I returned home, well more complications put me into the hospital and then doctor put me on bed rest! I had completed almost half of my hours. I told all the faculty about the bed rest, one lady told me I could return after delivery and start off where I left at. Then I speak to my coordinator and she tells me I will have to complete all the hours all over again AND return to Missouri and redo the boot camp again. I will then also have to pay more charges. This school is definitely all about money. I checked my pell grants and I still had extra on my pell grant for the 2014-2015 school year that could have been used, but they want me to pay out of my pocket, THEN I will have to pay again out of pocket to re-enter school. PLEASE I'm begging everyone, do not attend this school either online or campus."
Jason Chapman - 4/12/2018

I apologize for the complications during your externship making it difficult for you to finish your program. It is important for our student to have the hands on skills fresh before going to any externship site, which may be why they asked you to repeat the boot camp. We have changed the program so that the externship is now better integrated with the program. Please let us know if we can be of any assistance.

1.0 out of 5 stars
Amy H. - 10/3/2014
Degree: Medical Assistant
Graduation Year: 2014
"This school is a huge ripoff and I do not recommend it to anyone!!! They lie, manipulate and are highly unethical! They didn't bother telling me they weren't accredited through the AAMA to which my state requires all medical personnel to be. They pretended they didn't know but they did. The laws were changed/passed in my state before I even began my classes online. They lied and I found out because I was offered an interview with a very highly recognized hospital and when I went to sign up for the AAMA test they informed me I couldn't take it because my school wasn't accredited!! This school tried to weasel their way out of the truth, they told me that I should just go to school in my state than but I am so far in debt from school tuition that I will NEVER go to school again!! They are a HUGE RIPOFF, they fire people left and right, they change their name when everyone catches up with them and starts researching them legally....it's unethical and NOT COOL!!!"
Jason Chapman - 4/12/2018

We apologize that we did not appear to have curriculum focused on your state. Our students currently sit for the CCMA through the NHA. We would like more information on your states particular requirements because we cannot find them. We do not that some physicians offices like to use the certification they are most familiar with so this may cause geographic difference. Please let us know how we can be of assistance.

1.5 out of 5 stars
toejamfrank - 4/10/2014
Degree:
Graduation Year: 2014
"Well first off the school staff never gets back with you unless they want something and the other part was the "oh we can place you in a job or at least get you information on jobs, we have several companies waiting for your graduation date" lies the school has done nothing for me, what leads they have gave me are bogus.. I wouldnt recommend this place to nobody unless they want to pay a lot for nothing."
1.0 out of 5 stars
Anonymous - 11/13/2013
Degree: Medical Billing & Coding
Graduation Year: 2010
"I began on-line classes with PCI in 2009. In the very first week, I observed errors in the definitions of anatomical terms and pointed them out to the staff at the school. They did not send out a student wide e-mail advising of the errors until week 6 to the student body, taking these same courses. 2) The text books had additional editing errors, as there were entire paragraphs that had evidently been cut and pasted into the middle of a sentence on a topic entirely unrelated to what they had pasted. You would be reading a sentence and mid way in it, another had been pasted. Causing the paragraph as a whole to make little to no sense. 3) The text is not written in proper form; meaning it does not build on your knowledge from one topic to the next. It has poor flow. Nothing like what you are taught grades 1 - 12. 3) They fired the super intendant of the Medical billing and Coding department, my enrollment advisor and all of my teachers, during the 10 months I was there. They advise the staff and students that the school was growing. Why then would you not hire more staff vs. firing them during the middle of a class. Not a singal teacher ever appeared in the assigned time chat discussions and students were discouraged from chatting with each other for assistance. 4) They charge 14K for no teachers. I was teaching myself and a 4 pt. student, with computer generated exams that were grading incorrectly. And always referred to the success coordinators (though kind and gd hearted individuals), knew nothing about my courses and did not have access to the books or exams to see what I was talking and asking about. Told me, "you seem to understand the information from what I can tell per what you have been sharing with me." 5) The teachers (the one min. you may have to catch one before they were fired, explained they were being fired, because the school was growing). Who thinks that makes any sense? 6) I have since learned the school changed it's name after having been previously sued by 19 students who took classes in person at the school and said the teachers would give assignments, then leave the classroom. The students won the law suit. 7) I want a refund. I do not feel I should have paid for anything but the books, given the obvious fact that I had educated myself. 8) Who needs success coordinators when you are paying $14K? That should be more than enough motivation in itself. If anyone learns of a an active lawsuit to get bk what you loss, please post here and let me know. 9) I too did not receive help from them in passing my licensing exam or getting a job and it is now Nov. 2013. What does that tell you? I have had a couple other jobs, but they were temporary and I was laid off and unemployed when I took the courses."
1.5 out of 5 stars
Anonymous - 3/19/2013
Degree: Medical Billing & Coding
Graduation Year: 2012
"This school sounded good to start with but is now my nightmare. I can not get anyone to call me back. I can't find a job in my field and this school will not help me for what ever reasons. I am in the middle of getting a lawyer for my financial issues with them seeing they have my private third party payer as a "Scholarship". Nothing but issues being an online student. The campus life with this school may be better but I wouldn't ever do online with them again."
1.0 out of 5 stars
Mike - 2/22/2012
Degree:
Graduation Year:
"I would not recommend this school for a few reasons, I graduated with an Associates degree that is only a degree at their school. If you tried to transfer any of the credits to a community college or University they would not count for anything. Very expensive school for something that I could have bought any of the books needed for certification as a personal trainer and read them myself. They tell you lots of hands on but it is mostly someone reading out of the book to you."
3.0 out of 5 stars
Jamie - 2/17/2012
Degree:
Graduation Year:
"Do your research. Just because it seems easy, doesn't mean it is worth it. This school is just like the rest. Online school is easy and it won't get you anywhere. Go to a university that challenges you. Then you will get to where you want to. Good luck."
5.0 out of 5 stars
Amanda Woosley - 7/10/2011
Degree:
Graduation Year: 0
"I think this school is a great choice. I was searching and then they called me and we set everything up within a week, I started and now I am two months away from graduating!! I a super excited. I am not going to lie the classes can be challenging due to learning the material so quickly but if you put the time and effort into it, I wouldn't change it. I have had nothing but a great experience with the instructors and school staff. The student success coordinator calls you about every course to make sure everything is ok and you’re not having any problems, you get book reminders to order your books so you can have all your material for your next course, I have a career coordinator who has helped me do a resume, and calls weekly to see how job search is going, and if they have found jobs for you. They also do a mock interview so you can be prepared for your interview. I have been told the tuition is a little high from other people in my area who have attended school in the same career, but am happy with my decision, I was able to attend do my school work online which is great so I didn’t have to take my son to daycare to attend school. Thanks PCI, I recommend anyone who wants to attend the school to consider this one, have not had any problems and they are very understanding. They send you dean’s list certificates, and excellent awards for each course, I got an excellent award after almost all my courses, and made the dean’s list twice!!! Very exciting. Hope this helps :o)"

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