"I attended Rasmussen College for their Health Information Technology Associates Degree Program. The classes I took were very informative and the teachers were great. Questions were answered on a timely basis along with grades and comments presented in an easily understood manner. That's about where my good experience stops. They have self paced classes where you receive only a pass or fail grade and really don't apply to your education. When I asked my advisor why this was, she really couldn't give me an answer. In addition, the format they were but In was really difficult to follow. In one area it would say that you were finished with the class; (and I THOUGHT I'd completed everything). Reached out to the individual in charge of the class and they really couldn't give me any definite answer so I will end up having to take the class again and pay for it. The biggest problem is that the format is Microsoft Office 10. Since I purchased a new desktop and laptop so that I'd be prepared with the latest software, both computers came with Office 2013. When reaching out to the Help Desk, they told me that I would have to uninstall the Office program I had on my computer (and it didn't come with a disk..many of them don't anymore..) in order to download their Office 2010 program. They told me that I could use some kind of Virtual Program that would allow me to run their software, but nobody in IT knew how to help me set it up. They're supposed to be the experts, yet asked me if I had anyone I knew that could set it up for me as it's complicated. HUH??! How many students are running different Office systems on their computers (including Mac users) and IT; along with nobody at the school knew how to help set them up??! I had a class where we needed to put things in APA format and they provided a template (again in 2010 format). Pain in the arse to use it with my currently running Office. Why they don't offer other templates for students using different formats is beyond me, so my advisor told me to reach out to a tutor that could help me build a template using my current Office System. Left her a message and never got a call back. I bent over backwards to find the answers to questions that nobody could answer and one day even went to campus to see if there was anyone available to help me out. They sent me to the "bookless" library (Yep..no books in their library), and I asked the individual sitting there if she could possibly help me with this particular template; or if there was anyone else available that could help. She couldn't help me and there was nobody else that could either. As more and more frustration set in, I muddled through my last quarter of classes and have hit a wall regarding being able to take any additional classes. Reason being that I'm scheduled for a computer class (Office 2010 format); along with another Professional writing class (APA formatting required on all papers). Contacted my student advisor again regarding this and she told me that all students are expected to use the software provided, and if it doesn't work on their computer, she again directed me to the Helpless Desk and they again told me that I'd have to either uninstall Office 2013 in order to run their 2010; or again, set up a Virtual Machine which she had no idea of how to help me set up. Then she asked me if I may possibly have an older computer that I could do the work on. REALLY??!! How behind the times IS this private college that I'm spending big bucks on in order to get an education? I'm finished with all this bologna as I can only see it getting worse!! When I first went there and talked to the Admissions Specialist, I had questions regarding using a new computer and would it comply with their current systems for classes. She never mentioned the fact that they were using an older version of Office and that it might be a problem in the long run; they just make everything sound so very exciting and hunky dory. Simply because they want your money. In fact there were MANY things I wasn't told. I had asked the question as to it probably not being a good idea to use an IPad for any of the work and she replied that oftentimes they come in handy. Never told me that using them would render what you submitted your work on absolutely useless. I made the mistake of taking ONE test on my IPad and the text never recorded. I never used it again. One is never told these things though. In fact they tell you little to nothing until you're knee deep in classes and debt. Reaching out to someone is fairly useless, although I did have a few experiences with their Help Desk where I actually got some help. As I talked to the guy about my experience, he told me that he'd heard situations like mine more than once, but there wasn't much they could do about it. That's the software issues in addition to tutoring issues. Their answer is always to come to campus and have someone work with you, yet I could never REACH anyone for help. Maybe others have had better experiences with this college, but not me. I went in with a very excited, positive attitude thinking that I was finally going to be able to get my HIT Associates degree; making me much more marketable. What a joke!! The Medical and Billing class that I took; after reading the description, it sounded like it touched on not only the Prospective Payment System, but also on Billing and Coding issues. Very little of that. Although the instructor that I had was extremely nice, he had no clue regarding coding, even with an RHIT certification. During the class I had several questions regarding coding as the book for the class touched on many of those things. Those chapters we skipped over and were told that we'd have plenty of coding classes in the future. UGH!! Biggest reason I moved the class up on my schedule was to get some Medical Billing and Coding experience. We had ONE module on how to fill out a CMS-1500 and UB-04 and that was it. Oh..and one where we had to code using a fake charge master from the AHIMA site. This left me extremely disappointed also. Again, not what the description of the class noted AT ALL!! The one thing I can say thought is that the teacher for this class was awesome and went out of his way to answer coding questions I had. If he couldn't find an answer, he looked to others in his circle for an answer. This I really appreciated. While I tried to stay positive, I made the best of the class and learned much about the Prospective Payment System; but the class was more about management than it was about Medical Billing and Coding. With that, I've hit a wall and am so glad I found out all these things ahead of time before I drive up any more charges on my student loan, and am currently looking to transfer to a community college that has a much better program. Before I get into that, I want anyone thinking about going to this college to know that everything is in quarters and no semesters, making it difficult for credits to transfer. Classes are 11 weeks long and there is a two week break before you start the next quarter. This part I enjoyed as it runs through the Summer, helping you to get your degree faster. However, I did some research online and found that some employers don't want to hire people out of the HIT program at private colleges since they believe that they haven't gotten the real education that they need to work out in the real HIT world. I also talked to several people, including an HIT specialist that works for Rasmussen and she told me that I was already very employable with my 20 years of health insurance background, since I was very well rounded. If that's the case, why, when I send out a resume, do I get a letter back telling me I'm not qualified? I finally spoke with the head of the HIT department at a Community College and got MORE information from her than from anybody. They offer the HIT program, yet it's not completely online. Students are required to have books (as she said that e-books; which Rasmussen thrives on..you don't get to keep them after you graduate; they're just on loan) because they can add them to their libraries when they go out into the field. This is soo very true as although Rasmussen offers e-books, those books will do nothing for you once out in the field; since they are just on loan. One should build a reference library from the books they use..ESPECIALLY in the HIT field. Students are required to attend a certain number of classes while in the HIT program at this community college; so that they can use labs to apply what they've learned, At the end of the program, each student is required to go through different internships so as to get the full picture in addition to job shadowing, etc. I really believe this is important if you're going to get a job in the HIT field. Everyone should have plenty of hands on experience labs in order to be able to jump right in there when it comes to either working in a medical office as a biller/coder; or at a health insurance company coding or processing claims. Anyway, I apologize for this being so long. Just wanted future students at Rasmussen to be aware. Their format will work for some people, yet not for everyone."