Southern New Hampshire University Online Reviews - Business Administration

3.09 out of 5 stars
(31 Reviews)
44% of 31 students said this degree improved their career prospects
71% of 31 students said they would recommend this program to others
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Student & Graduate Reviews

3.1 out of 5 stars
Stephanie - 6/15/2020
Degree: Business Administration
Graduation Year: 2018
"This school is wonderful to work with while you are enrolled in their program(s). Online programs are designed for you to teach yourself and your professors are there to help. YOU have to ask for the help and assistance, they do not assume you need or want it. I enjoyed the online set up, as it fit well with my needs. They were wonderful when I was a student in supporting me when I fell ill and overlooked certain things. I do not feel as though I get the same support now that I have completed the program. I have been upfront and honest with them to the best of my ability but there seems to be little room for understanding now that I am no longer enrolling in classes. From the start of my program to the end, I felt a shift from being about the students to being about making a profit. A great example of this is the "this is a recorded line for quality assistance" when you call anyone from your advisor to financial aid. Their online set up is great and the school was my first choice when looking to essentially redo my Masters degree. As I stated, I became very ill during my program and due to this I feel as though I did not get what I needed from the classes or the program. When I call to speak with the school I no longer receive the same level of support or guidance I did when I was enrolled. A lot f run-around and hiding behind "that is the current school policy". For active students this school is great, for post student there is room for improvement."
4.4 out of 5 stars
House - 3/28/2020
Degree: Business Administration
Graduation Year: 2022
"I am a current employee/Masters student of Southern New Hampshire University. I have spent the past hour reading reviews on the site. Some, I find completely laughable, some legitimate. For anyone that says we are a diploma mill, that is a complete insult for the value we offer our students and what our degree means. Any degree, no matter where it's from, or what it is, is a STEPPING STONE to moving forward in your career. I completely agree with the fact that there isn't enough man power. Especially in our advising department. 1 person is responsible for 200 people. It is crazy. With that said, I can say with confidence that all staff has what's best for the student interest at the end of the day. I also read a review where one of the student's said we need to up our acceptance standards. I do agree with that. Some of these reviews of people saying they were "lied to" or that "someone didn't get back to them" or the best is "I couldn't submit my assignment" are all full of it. Communication isn't something that we will NEVER be weak in. It is instilled in all of our employees the importance of following up with out students. An employee ever mistreated a student wouldn't last here. In addition, student financial services is the backbone of the entire school. They are great and whoever says else, is wrong. They deal with the hardest situations there is in education, the finances of it. First off, people call in all the time thinking that Financial aid is free money. It's not and student's get upset when SFS job to tell them it's a loan. If you are looking to attend online college, I assure you, the bad reviews you read on this site are from people who no matter where they went, they were going to have a bad experience. We see it all the time. The staff that works there is proud to be here and we always do what's best for our students."
2.5 out of 5 stars
Loki - 3/28/2020
Degree: Business Administration
Graduation Year: 2017
"This review comes from the point of a former Student Financial Counselor. Once upon a time, SNHU's College of Online and Continuing Education had a passion for its students, it's faculty, and for morality as a whole. I grew as a counselorwith them, loving the beginning but despising the outcome. When I started, our staff to student rations were appropriate. You took your time, used the knowledge SNHU would spend a vast amount of money imbuing into you and helped your students. Conversations would be enjoyable (as much as one can enjoy calling the Financial Aid office) and you built a rapport with your students. Hold times were reasonable, if any at all unless it was a term start or refund week. You also LOVED your job, and I genuinely mean that. I was proud to say I worked for them. They taught me everything I know in Financial Aid and I met so many friends. You were treated as family and students were included in the family. Then one day, SNHU developed an ambition for growth that consumed them like a parasite. They were robbed of all common sense and lost track of what made them amazing in the time frame of two years. SNHU began spending a ton of money investing internally on advertising and suddenly the school was everywhere. Enrollment rates increased parabolically and the schools direction began to change. Power was shifted with this growth from the university president to a CFO and with the change in leadership, SNHU Online divided internally from campus. Expectations became outlandish. We would be constantly short-staffed during major points in the academic year and they couldn't seem to hire enough people. For awhile, there would be constant holds during term start and refund weeks. It wasn't uncommon for me to feel sympathetic to one of my students because our processing team messed something up or the student ended up with a balance because they weren't properly advised of the withdrawal policy. While leadership would scream about quality, the reality was if you wanted to keep your job you couldn't do anything but provide quantity. SNHU to this day employees highly educated people who do care, but their business oriented focus inhibits the ability to express it. One thing you'll notice in the last 4 years is SNHU online no longer shows up on college/university excellence reports and its for all these reason. I recommend reviewing alternatives before SNHU."
1.0 out of 5 stars
Larry Smith - 3/4/2020
Degree: Business Administration
Graduation Year: 2050
"Terrible school, the online experience sucks, their student website is the worst I have seen. Most of the time it does not work. They messed up my student aid and did not allow me into the books and expected me to catch up. I was behind 3 weeks due to their messup, I had numberous conversations regarding this with student financial aid. This is a diploma mill, a fraud and a profit maker for some investors. The school is a complete fraud. This school should be shut down. Many people complain of the same issue I had. Time to start a class action lawsuit against this USELESS SCHOOL."
1.7 out of 5 stars
Nate - 9/17/2019
Degree: Business Administration
Graduation Year: 2023
"I'm a current freshman here at Southern New Hampshire University on campus. A word of advice, do not come to this college. It is as much of a scam as the online degree program. You have to dish a ridiculous amount of money for tuition and room and board, then they hit you with all kinds of little charges they just don't tell you about. Classes are boring and professors simply do not care about their students. I had a professor tell us today that he sees his students as less than people, and more like sheep. Another professor openly admitted that the college doesn't care about it's students, and really only cares about our money. Which if you attend SNHU, is very obvious. They don't care about student success or student happiness, just how much they can fill their pockets."
4.4 out of 5 stars
Whitney - 8/11/2019
Degree: Business Administration
Graduation Year: 2019
"Going back to school as an "adult" can be very intimidating. You have to figure out how to balance work, home, family, and school. SNHU was great at providing the ability to do all that. Classes aren't always easy, and they require a lot of time, research, and dedication. However, I found that even while I am a procrastinator, the courses are set up for you to succeed as long as you apply yourself. I rarely had difficulty when needing to reach out to professors or my advisor. In fact, the advisors are sometimes over the top friendly and really want to be there as a resource. I have learned so much that I have already applied to everyday life and work. I plan to obtain my Master's from SNHU as well. I do wish they had a referral program to offer some type of discount as I have recommended 2 people now to the school and they are both enjoying it as well."
4.4 out of 5 stars
Whitney - 8/11/2019
Degree: Business Administration
Graduation Year: 2019
"Going back to school as an "adult" can be very intimidating. You have to figure out how to balance work, home, family, and school. SNHU was great at providing the ability to do all that. Classes aren't always easy, and they require a lot of time, research, and dedication. However, I found that even while I am a procrastinator, the courses are set up for you to succeed as long as you apply yourself. I rarely had difficulty when needing to reach out to professors or my advisor. In fact, the advisors are sometimes over the top friendly and really want to be there as a resource. I have learned so much that I have already applied to everyday life and work. I plan to obtain my Master's from SNHU as well. I do wish they had a referral program to offer some type of discount as I have recommended 2 people now to the school and they are both enjoying it as well."
1.0 out of 5 stars
Larry - 7/30/2019
Degree: Business Administration
Graduation Year: 2019
"SNHU is quite possibly the worst school I have ever been involved with, they do not care, they do not work with any students. There are many other good schools, this isn't one of them. STAY AWAY!!! TOTAL WASTE OF MONEY AND TIME. NO-VALUE FOR DEGREE. SCAM ALL THE WAY. I am hiring an attorney, this school is along the same lines as ITT!!"
3.8 out of 5 stars
Mike Palm - 6/24/2019
Degree: Business Administration
Graduation Year: 2019
"Last year I made the decision to go back to school and finish my degree after a 25-year layoff. Unfortunately, my grades weren’t the best and my options for school were fairly limited. I knew my goal was to finish my undergrad and then continue on to pursue a master’s degree. One of the few schools that accepted me was SNHU. I was definitely a bit unsure about the school. Partially because I was afraid the national advertising campaigns gave the school a similar reputation to University of Phoenix or Capella. I was certainly concerned about how a top tier institution would look at SNHU’s credibility. I am pleased to say that I was accepted to the school of my choice (top 25 ranked both US and Globally) so if this is a concern of yours I hope I laid it to rest. Please do understand that I did everything in my power to maintain a 4.0 which I am sure helped sway the opinion. SNHU has set up their curriculum in order for one to get good grades. However, because most classes do not have exams, you must demonstrate proficiency through writing. If you do the research and write effectively you will have no problem getting good grades. If you don’t, you won’t, it’s really that simple. Further, every class has a discussion each week where you are required to interact with your classmates. Taken seriously, these discussions can have a positive impact on your understanding of key topics in a course, as well as different perspectives of your peers. Again, you get out what you put in. If you have the discipline and drive to teach yourself, SNHU is a great school and you will get excellent grades. Unfortunately, one area that SNHU is really lacking is with advisors and other non-teaching staff at the university. These people are really no help at all. Ask your advisor a question, and unless it falls directly in their wheelhouse, they will refer you to others. I have spent more time chasing people around trying to get answers to questions. For example, when looking at my Program Evaluation, it noted that I needed a higher number of credits then courses outlined in my Program. Thinking I needed 120 but the system is telling me I need 132 is a bit nerve racking. I reached out to my advisor, and I could hear the shoulder shrug on the phone, and I was directed to the registrar who in turn told me to contact my advisor. Are you kidding? But with a bit of persistence I was able to get the right person on the phone to sort out the situation. My advice, stay on top of everything yourself, your grades, records, money owed, transcripts, petition to graduate, etc. It will make it much less frustrating in the end. Overall, for me the online education and flexibility that SNHU offer were great. I feel that the writing and lack of guidance has prepared me well for the next level of education. If you are looking for more structure, direction and handholding, it might not be the best fit. However, if you’re good a self-teaching, researching and writing great papers, I highly recommend SNHU."
1.0 out of 5 stars
Business Student - 6/13/2019
Degree: Business Administration
Graduation Year: 2024
"The English Comp 1 class is horrible. The feedback is interpretation based and subjective. I've asked for help with writing assignments and the only response is to take online tutoring classes. Other than the obvious grammar, punctuation, works cited, APA or MLA formatting there should be no right or wrong answers. This is my worst experience so far. For the books, I would much rather have actual books with codes for learning modules. However, when ordering books for online classes that's not an option."
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