Southern New Hampshire University Online Reviews - Master's in EnglishSee reviews of all programs at Southern New Hampshire University Online
This biggest issues I have is with the Administration and the poor customer service they provide to distance education students. I'm abhorred as to the treatment that I've been subjected to by their employees, which I can only assume are mostly part-time undergraduate and graduate students. The staff is profoundly incompetent and the administration seems to care less because they're probably vacationing in Adirondacks or Cape Cod for the summer and left the inmates to run the prison. I've literally had to coordinate my own financial aid between the Department of Veterans Affairs and SNHU because their military team's incompetence, so far every semester. Then after they screw up your account, they harass you for payment.
Attending SNHU's online Master's program in English is one of the best decisions I ever made. I was able to find adjunct college teaching positions within two months of graduating. All of the professors were professional and helpful. The classes all helped me improve my skills not only as a teacher, but as a writer and researcher. I would highly recommend SNHU to anyone looking to further his or her education.
I previously graduated from a local school with my bachelor's degree. I decided to go to SNHU for my Master's and I wanted to do it online. I must say I was impressed. The online tools are exceptional. Each course is of course unique based on the instructor. Overall it was great. My student advisor was helpful and always available. The price was fair. The regional accreditation is the highest there is. All these are reasons I chose to go there. I'd do it again.
The courses are good, or seem pretty good, and some of the profs are very good. But there are major down sides. One is that you teach yourself. The design of the courses eliminates lectures and live discussion, which should be the heart of these courses. Worse, the vast majority of students in this program are unprepared. They mostly mean well, but have shockingly little writing or analytic skills, and many of them simply put little to nothing into the courses. Since the program is based on "peer" interaction, this is a serious draw back. If only SNHU would hold some level of admission standards.
Avoid this university. They pass everyone. I finished my BA and almost completed an MA. The degrees are meaningless, nobody takes SNHU seriously, and with almost zero overhead, they are becoming rich off teaching absolutely nothing and making you believe you can actually do something once you graduate.
Originally started this program because they are one of a few who offer this as an online program. Came within two classes of graduation and ran into a young professor with little understanding how to manage or teach an online class. When I dropped the class the university charged me for the whole class while refusing to address concerns. It is strongly suggested you consider other options for school.