Southern New Hampshire University Online Reviews

3.2 out of 5 stars
(400 Reviews)
59% of 400 students said this degree improved their career prospects
63% of 400 students said they would recommend this school to others
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Student & Graduate Reviews

1.3 out of 5 stars
Jennifer Nelson - 3/29/2019
Degree: Accounting
Graduation Year: 2019
"I have been an online student at SNHU since May of 2015. I am an accounting major in my junior year with a 3.98 GPA. I have received my AS in Accounting as of the end of February. I will say that my success has NOTHING to do with the help or teaching I have received from SNHU. That GPA is all me. At first, it was great. The instructors were engaging; the resources provided were excellent I was actually learning what I needed. Then, a little over a year ago, things started changing drastically. It is as if SNHU is now more concerned with their enrollment numbers then with the actual student success they so proudly advertise. I picked SNHU after months of intensive research on the online schools available, and I chose SNHU because they promoted the student and their success is our priority . This is NOT the case at all !!! Over the last year, I have noticed a huge decline in the quality of the adjuncts that SNHU employs they give little to no constructive feedback, and when asked to help with assignments it is look in your textbook get a tutor ( this is nearly impossible seeing as how there are like two peer tutors for the ENTIRE accounting program, not to mention they are only supposed to tutor the ACC201 & ACC202 class there are NONE for any of the upper-level accounting class AT ALL ) I cant help you blah blah. They give cookie cutter or copied and pasted replies if they actually make replies to discussion posts and give the same feedback on graded assignments. When a student voices their opinions or worries about a class or instructor it is always the same thing file a dispute well, that department 9 out of 10 times sides with the school and the teachers. This is an ACTUAL quote from a supervisor of the SNHU conduct team, and I will never forget it We will run this school the way we see fit. Here are some numbers just some food for thought in 2014 there were 32,000 online students . Now in 2019, there are over 100,000 !!! That is HUGE when you take into account the numbers rising, but the quality of the education and the resources provided to the online students has declined. In addition to all this, the quality of the actual course material is severely lacking. For example, I am currently taking ACC-331 Federal Taxation II, and the course material was dated back in 2014 YES, I said 2014!!! That is unacceptable, and when I ask about it (before I registered .. took paid the whopping $960 to take the class), I was told As you can imagine, there are lots of moving parts here, and the academics team tries to keep advisors updated as much as possible. We think you'll find the course to be still very relevant. Many instructors supplement the material with the newest tax information, but regardless, the course is designed to teach concepts, such as how to research, approach, and apply tax laws, regardless of how those laws may or may not change. This is a quote from the Dean of the online accounting program at SNHU. Now to me, this is very disconcerting because you're telling me the info I will be learning is still relevant to the current tax laws and code even though this material was dated back in 2014 ?!?! Come on how stupid do you think we are ?!?! Really ?? This is a Federal TAXATION class over corporate taxation !!! This is SNHU mission statement: Southern New Hampshire University transforms the lives of learners. Our success is defined by our learners' success. By relentlessly challenging the status quo and providing the best support in higher education, Southern New Hampshire University expands access to education by creating high quality, affordable and innovative pathways to meet the unique needs of each and every learner. - This term will be my last here at SNHU. I will be transferring to another college that hopefully will help prepare me to further my career. The lack of respect, teaching, and attention to students concerns at SNHU is unacceptable to me. There is zero instructor support, and zero help from anyone in the upper management positions. SNHU is not about the student success all they care about is the enrollment numbers as my numbers above have shown. In 2011, President told the NY Times, Undeniably, the for-profits have a lot to teach us about improved service to students. I can not be a part of a school that does not practice what it preaches. If SNHU does not do something and quick the degrees they hand out each year will not be worth more than the paper they are written on. They will become just another diploma mill or for-profit college that President views as inherently evil. I will share these fascinating article I found just recently. Yes, one was written in 2014, but it shows you what people were saying then was going to happen, and it is happening now. SNHU needs to open their eyes and fix this before it is too late to repair the damage to our (the students) lives. "
2.4 out of 5 stars
Stephanie Horton - 3/25/2019
Degree: Psychology
Graduation Year: 2014
"I feel they could have done a better job preparing me for the psychology feild and assisted in finding me a job within the field of psychology. Instead I was told to pursue a master's degree in hopes of it opening doors. However, I was left with a mountain of debt instead of getting into the psychology field upon graduating."
1.0 out of 5 stars
NO - 3/24/2019
Degree: History
Graduation Year: 2018
"I don't even know where to begin with horrible cult-like atmosphere of this school. Part of me is a bit nervous about typing this review because I know the SNHU minions will come out in droves and begin to attack! Oh well here it goes. I will start off by saying the ONLY reason ANYONE should ever go to this school is if you currently have a job and you want to promote within it. For starters though I graduated with a 3.9 GPA so I not just some bitter person that could not hack it, if fact everyone can hack it at SNHU the criteria is set up so that you CAN NOT FAIL unless you just don't do the work. No full time professors they are all adjunct so good luck getting someone to write you a letter of recommendation after only dealing with you for 2 months. Somehow though I was able to get professors to write me letters of recommendation or at least they said they would but then when the time came they did not. One even went as far as to say "It would be an honor to write you a letter of recommendation you are not only one of the best student in my class currently but one of the best students I ever had the pleasure of teaching." Yea, they didn't write me anything. Sounds like its all a ruse to get you to return to SNHU to complete your advanced degree as well (psssst that's called academic inbreeding and is frowned upon.) Which leads me to my next point. Everything is a commercial with these folks. They record every conversation you ever have with anyone there and it is a requirement that you agree they can use your conversations for commercial purposes or you CANNOT attend. Anyone who tries you otherwise is a flat out liar. You HAVE TO agree to this or you CANNOT go here. Which that doesn't matter because you SHOULD NOT want to go here. Let's not forget all their fake honor clubs and societies. For whatever reason I was supposed to feel "honored" that they selected me to apply to join some group that basically did the administrations job for free AND you had to pay if you were given the "honor" of being selected to join. "Congratulations on being so smart give us 100 dollars so you can pad a resume with a club no one has ever heard of." I researched these so-called clubs and societies they have and REAL schools fight to keep these societies OUT of their school because they are a scam to take your money. Of course I was attacked by the mob of SNHU minions when I pointed this out. Well sorry folks, but I think I'll listen to the folks at Berkley, Duke, and IU who say these clubs and societies are illegitimate and refuse to allow them in their school. The adjunct professors I just mentioned - they are there for show nothing more. They are a slave to the rubric just as much as you are and THEY DON'T WRITE THEM! You have some qualified adjunct professors here but the school castrates them completely. The advisors. Those poor poor advisors. I had 4 times as many advisors as they claimed I would and most of them hated their job. They all quit and went to work at different schools. This turnover rate had a direct impact on my degree. I got to my final class and all of a sudden I was not receiving my financial aid. I called finacial aid they claimed it was coming soon, I called a second time "should be there any day now." I call a third time "Oh well since this is your final class and the only class you are taking this fiscal year you aren't eligible for financial aid your advisor should have told you this and doubled you up on a class one term." Oh JUUUUUUST GREAT. They didn't offer any real help either other than continuously telling me that since this was my final class I should really find a way to get the money without offering me any resources on finding a way to get the money. So at my wits end and with nothing to lose I e-mailed the president of SNHU himself and boy did I light him up! The next day I get an e-mail telling me I'm being offered a scholarship for my final class. COOL! I think this school may have finally redeemed themselves for once but that was all quickly tarnished by their incessant need to be praised for anything and everything they do. I believe I received five phone calls that day and 3 surveys asking about my satisfaction. This school is constantly looking for a chance to get a pat on the back or record you saying something positive so that they can plug you saying that into one of their commercials. They were highly disappointed when I refused to shower them in praise because they fixed their mistake. That's what grown ups do when they make mistakes SNHU - they fix them. You don't need to be thanked for that you should just do it. That scholarship they gave me is the only good thing I have to say about this school but of course they immediately trampled all over that saving grace with their need for reaffirmation. If you are one of those SNHU sycophants and this offends you just spare me the wall of text I've already heard it all from you brain washed minions. You are walking billboards that have been conditioned to give free advertisement on a constant basis under the ruse of a quality education. My degree currently rests in the closet under a stack of old magazines and that is where it will stay forever. I already wasted thousands of dollars on this school I'm not spending another 5 bucks to frame this worthless piece of garbage."
1.0 out of 5 stars
Annalisa - 3/11/2019
Degree: English
Graduation Year: 2018
"I would tell anyone considering SNHU to think twice. This school has turned into a degree mill. Classes are not set up to help you really learn. If you want to feel like you actually earned your degree I'd look elsewhere. While there are some teachers there that I truly respect and enjoyed learning from, the majority are duds. I felt that most of them couldn't care less. Then there are the teachers who will be unbelievably rude and hostile to you. If you report these teachers chances are the school will take you through the dispute process to simply say, "sorry nothing we can do.""
5.0 out of 5 stars
MS - 3/5/2019
Degree: History
Graduation Year: 2020
"I attended college at a brick-and-mortar to earn my first degree, and made the Deans list, and that degree from that brick-and-mortar school (high ranking New York State college) helped me to get the job I sought. I am continuing my education at Southern New Hampshire; their online program is amazing for working adults like myself. One of the reasons I did choose this college is because of its high ranking. I am working very hard, just as hard as I did at the brick and mortar state college. Southern New Hampshire University is an excellent school with a good reputation, and its brick and mortar location was in existence for a very long time prior to its online branch. I am happy with my choice and would recommend SNHU."
4.3 out of 5 stars
Michelle - 2/28/2019
Degree: Business Administration
Graduation Year: 2018
"I started this program in 2017 and graduated December 2018. I was able to transfer a vast majority of credits from community colleges as I do not qualify for financial aid and I wanted to keep my student loan debt as low as possible. I had two advisors throughout my time there and they were both very attentive and checked up on me and was always available. I definitely do not feel as though my degree was handed to me. You get no time off for holidays or summer. I spent some late nights and holidays doing homework, working full time this was not easy. Some professors were not good but that is anywhere honestly. I also had some very good professors that have their doctorate and encouraged me to get my master's. I am considering pursing my master's here again, only reason I may opt out is I live in Texas and I would like to attend the ceremony as I didn't get to attend my bachelor's ceremony since it's so far away. I just graduated and my company just gave me a raise and put me on a manager development program! The degree is already paying for itself!"
5.0 out of 5 stars
Nikki - 2/25/2019
Degree: Business Administration
Graduation Year: 2020
"I was not sure what to expect and was very hesitant because of bad reviews. BUT I AM SO HAPPY I JOINED! I started off working towards my Associate's but switched to Bachelor's. I take two courses a term that last 8 weeks. Most classes has discussion posts due Thursday and the rest due Sunday. Finacial aid is available and you can get finacial aid book vouchers to help pay for books. I like that I can read my coursework and do my homework from my phone. Snhu provides many resources to help you if you are struggling with any coursework. I joined Facebook groups for Snhu online students. You can get to know your classmates and ask questions. I highly recommend SNHU."
1.0 out of 5 stars
ABlonde - 2/19/2019
Degree: Computer Science
Graduation Year: 2020
"Admission was poor. Financial Aid treated me like I was right out of high school. I brushed it off and continued to do the work, and do better than the first two semesters which were awful. Then I continued into the next semester with a less than professional professor. I submitted all work, and luckily for me, the online book shows reports of your work. The professor claimed I never submitted the work, and I showed I did. After losing my temper, (which I never do) I was invited to a committee whos ignorance was ridiculous. I apologized for losing my temper, and explained that I shouldn't be failing when I am doing the work. They had five days to sit on the decision, within two hours they decided, which they already hinted they did during the meeting. STAY CLEAR OF THIS SCHOOL. Not only did they not offer another class, or another option and understand that maybe it wasn't a good fit with the professor, they expelled me. The Dean nor any of the administrators care about you or your well being as a student. Your just a number or a check to the school."
1.8 out of 5 stars
Wasted Time and Money - 2/19/2019
Degree: Information Technology
Graduation Year: 2022
"[Online Student] - Computer Science This college is a waste of time and money. They don't teach you anything. They pawn you off to third party "tutorials", and refuse to help you in any way other then grading assignments. My emails to instructors have been repeatedly ignored. i was told that my apartment flooding, and my computer being damaged, was not a valid excuse for a late assignment. I don't know how this is considered a valid school. Don't waste your time. Go to a trade school, or another college. This is not worth the $45k i am being charged for my degree."
4.4 out of 5 stars
M Ann - 2/15/2019
Degree: Communications
Graduation Year: 2019
"I have nothing but good things to say about SNHU. Every term is 8 weeks long (so to the guy who said they won't give you a refund for dropping a class 2 weeks in, they won't because you're already a quarter of the way done with the class..). My program was very steady- online discussions due Thursdays, everything else due Sunday night. It was so nice to have every class be layed out the same way. It does seem to be "expensive" just because the terms are so close together (once you make a payment, the next one is due 2 months later)."
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