Southern New Hampshire University Online Reviews
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Last week I received a phone call from my academic advisor that I have an outstanding balance of $520 on my account which will need to be pay within a week in order to remain activate in the program. I was never informed of this issue until I have completed my first term. Every week I have reviewed my financial aid website and nothing was mention that there was a balance. Nor did I receive any statements. I have tried several times to speak with a manager in both Academic and Financial Aid but no luck. I even asked for a financial aid letter that displays number of credit hours, tuition cost, title iv awarded and cash balance. Again no information from financial aid. I am very disappointed of how I have been treated and misinformed of my financial obligation. At this time I will submit a formal complaint to the Department of Higher Education as well to New Hampshire Department of Education.
I really can't understand why there are negative views. Anyways maybe people that have problems with a school are not cut out for online school. This isn't high school it's college. I have nothing but good things to say. The instructors are there to help you when needed. I'm still enrolled and satisfied.
I really love this school. I believe it has bad reviews because people expect too much. But, we have to remember its college AND some degrees are online. It is NOT high school. You have to work hard. Online classes are designed for YOU to do all the work and the professors to answer your questions. It is NOT like a course where the professor will hold your hand through every single assignment.
Granted, I am just beginning this program, but having achieved a Master's degree and working on my Doctoral degree at another institution, I can say that SNHU is a very good school. I know it has its problems, but all schools have problems. The bulk of the negative replies I see are references to one teacher where a student takes one incident and tries to apply it to the entire school. This is childish at best. I think that before someone commits to an educational path, he or she should consider the pros and the cons of the deal. In addition, many people who have problems seem to believe they would not have these issues at a brick and mortar school, the truth is they would have the exact same problems.
At the start, the school seemed really helpful with some great advisers and a great career center, however, that changed fast. First if you are interested in programming or information systems do not go here, this school throws you into java programming without any pre-reqs in syntax or html.... which ultimately leaves you having no clue what's going on. The textbooks dealing with technology and programming languages does not even talk talk about the material needed to program the simple assignments. Instructors in management and economics are very rude, do not respond to emails, and rarely participate in class discussion boards. I emailed a prof. asking them to go over course material and pay attention to discussion boards which are there to ask questions (which he did not), he replied with a random response to a past project giving no feedback at all, I simply asked him to please instruct us. What I got in return was a letter from the dean telling me I was violating a school code and to refrain from emailing my instructor and to relay all concern to advising and not a instructor otherwise I would be put on academic and behavior probation. These instructors are horrible and do not help, the programs are structured horribly, and the tutoring department are out sourced over seas and do not understand English easily. The only good part of the school is that the advisors are amazingly nice.
This online program started okay, then took a hard turn for the worse. Started with a paper, which I scored well on, but then the computer program for week two did not function. I tried to figure it out on my own but after 6 hours finally gave up. I brought up the issue and was told I should have clicked on the help button on the program as if I did not try that in the 6 hours of trying to get it to work. Was also told the course modules had adequate materials. No lessons at all. I couldn't have been more disappointed in a course. Wasted time on discussion boards with make believe scenarios instead of actually learning anything.
I previously graduated from a local school with my bachelor's degree. I decided to go to SNHU for my Master's and I wanted to do it online. I must say I was impressed. The online tools are exceptional. Each course is of course unique based on the instructor. Overall it was great. My student advisor was helpful and always available. The price was fair. The regional accreditation is the highest there is. All these are reasons I chose to go there. I'd do it again.
I have read mostly the negative reviews, and I have to say that the experiences described there have not been mine. What I really find frustrating in the reviews are the people in their first year complaining that it is the worst college ever, or the people in their last year rating it really low based on a single class. I have had all the resources I need to succeed in class. If you need more than is offered, perhaps online learning is not for you.
I am very pleased with the college. The professors are required to have a masters degree and most have a doctorate. My advisor Brenda has been wonderful and responds back with in 24 hours, she calls me every semester to see how things are going. The work is challenging and requires a lot of reading and writing, but that's how you get educated. If you don't want to do work then you don't go to college. Make sure you read all the announcements, they are informative . I have taken some classes on campus and the quality is the same. I know several students who have transferred online undergraduate courses to other colleges with no problem. I have several outstanding job offers.
First and foremost, my professors at SNHU were awesome and obviously very committed to their employment as adjunct online MS professors I was also initially impressed with my (chosen for me) online MS student adviser, Leah Blumenthal. Leah, communicated with me regularly and continuously. I find it difficult to believe that she had not a nary of my surprising and sudden "possible warning of academic dismissal" due to my academic withdraw to care for my dying mother during her last weeks. Apparently, my situation via University standards was not considered an exceptional situation; thus, financial aid figured my good standing GPA of previous, with the 2 or 3 courses I withdrew from to care for my mother. In addition, financial aid considered me as a contract liability because I could not attend full time. Therefore, I was told via email and phone conversation by Leah, "I just wanted to let you know so it would not be a surprise if they academically dismiss you due to a now 2.0 GPA and now considered not even a part-time student status." Surprised? My mother died on March 07, 2016; I resumed studies in the fall term of 2016...successfully. I was emailed this surprise....two weeks prior to finals for the course (I was recommended to only take one course).....You do the math. So, it must not come as a surprise to anyone that I was no longer going to waste 30 hours per week researching when no one could guarantee me my academic continuance. Renate K. Lazzaretto ; MS online Psychology with specialization in Criminal Behavioral Psychology.