Southern New Hampshire University Online Reviews

3.2 out of 5 stars
(400 Reviews)
59% of 400 students said this degree improved their career prospects
63% of 400 students said they would recommend this school to others
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Student & Graduate Reviews

5.0 out of 5 stars
Oleta R - 7/9/2020
Degree: Human Resources
Graduation Year: 2021
"I completed my BA in Communication with SNHU in 2019 and was accepted into Johns Hopkins University for a Masters in Communication. Johns Hopkins! After two terms I began to realize that I missed the connection I felt with SNHU. My advisor always called to check-in, the financial aid department was phenomenal, admin was easy to get ahold of, the bookstore responded to emails quickly, I LOVED all my professors, I LOVED the online platform (Brightspace), and I thoroughly had a pleasant experience. I have recommended so many friends to SNHU and they too are enjoying their experience. I transferred back to SNHU for a masters and I am not sad about it."
4.5 out of 5 stars
Tiffany - 6/29/2020
Degree: Environmental Science
Graduation Year: 2023
"There are a lot of mixed reviews about SNHU's education quality, but personally, I could've never gotten where I am now without it. After high school, I went to art school and dropped out after a semester. Then I has a depressive episode for 4 years. A year ago, I decided to get it together and enrolled in SNHU for a second shot at life. A year later, and now I'm transferring to Temple University this fall to get a BS in environmental science. I never could've done it without my resources- my parents can afford to pay for my education and they also helped tutor me through physics and chemistry (ugh) lol. Online college is perfect for people trying to make a change in their life or better themselves in some way, without having to make a huge time and money commitment. As for the social sciences and humanity courses- it's true, some of the teachers will give you an A just for showing up. I was actually extremely frustrated when I got a 1000/1000 in Applied History with NO feedback when I worked very hard in that class. On the other hand, as a science major, let me tell you: the STEM teachers do NOT heck around. My geology teacher would sometimes write MULTIPLE PARAGRAPHS of critique on several of my assignments. The A I got in that class was hard earned and it felt enriching and fulfilling. My math teacher was also very involved, as were my biology and chemistry teachers. Physics and chemistry actually kicked my butt. I just finished a chemistry lab course and it's the first time I didn't get an A. Dr. Z takes her job very seriously. It was my last course at SNHU and my chemistry hours aren't transferring to Temple anyway, so I guess senioritis set in and I earned that C+ lol. SNHU is a wonderful tool, whether you want to complete your full education there or you want to transfer out. The advisors are very friendly and helpful. My advisor was super supportive when I told her I was transferring and arranged and emailed me all the documents I needed very quickly. Online colleges like this are perfect for people piecing their life back together like me lol."
1.3 out of 5 stars
Keith - 6/27/2020
Degree: MBA
Graduation Year: 2018
"I feel like the school takes total advantage of their students and I also believe the diploma is absolutely worthless. I completed a bachelors degree and an MBA at SNHU. I have applied for hundreds of jobs in my degree field and have never been able to land a job with it. I have even been told by several large employers that they don't look at SNHU degrees real seriously. I had several issues with them along the way but the worst was when they said I didn't drop a class, when I did, and they gave me an "F" on my transcript. I would like to mention that every grade I got at this school was an "A" accept for this one class. Now when I actually took the course, I received an "A" in it. I would also like to mention that I feel that the school is definitely a diploma mill and there needs to be something done about it. I spent over $85,000 dollars on my degrees and cannot even get a part-time job with them. Also the career services are an absolute joke, don't think for a minute they are going to help you find a job. I would give the diplomas back to them in a minute to not have the student loan debt. I honestly can't same anything good about the school or diplomas."
3.1 out of 5 stars
Stephanie - 6/15/2020
Degree: Business Administration
Graduation Year: 2018
"This school is wonderful to work with while you are enrolled in their program(s). Online programs are designed for you to teach yourself and your professors are there to help. YOU have to ask for the help and assistance, they do not assume you need or want it. I enjoyed the online set up, as it fit well with my needs. They were wonderful when I was a student in supporting me when I fell ill and overlooked certain things. I do not feel as though I get the same support now that I have completed the program. I have been upfront and honest with them to the best of my ability but there seems to be little room for understanding now that I am no longer enrolling in classes. From the start of my program to the end, I felt a shift from being about the students to being about making a profit. A great example of this is the "this is a recorded line for quality assistance" when you call anyone from your advisor to financial aid. Their online set up is great and the school was my first choice when looking to essentially redo my Masters degree. As I stated, I became very ill during my program and due to this I feel as though I did not get what I needed from the classes or the program. When I call to speak with the school I no longer receive the same level of support or guidance I did when I was enrolled. A lot f run-around and hiding behind "that is the current school policy". For active students this school is great, for post student there is room for improvement."
3.7 out of 5 stars
RG - 6/9/2020
Degree: Finance
Graduation Year: 2020
"Just finished my last course at SNHU online. If you're serious about school, please read. The school is good but it depends on you to gain a quality education. I put my best effort and really learned some good material in my program. However, in every single class I noticed there are students who do the bare minimum, don't really follow instructions, have poor writing skills, and probably got away with it all - indicating the acceptance and grading standards are very low at this school. This makes quality feel lower because a student doing poor work might be getting the same grades as another student doing truly stellar work. There were a few professors in my program that had higher grading standards, though. It took me almost 4 years to complete my master's degree online because I work full time, didn't want to burn out with my long commutes, and wanted good grades. It's just sad that it's possible to get a degree without learning as much or without being prepared for the workforce (this is 100% on you). This might be why a lot of people think this school is a joke, this definitely needs to change. Attending a university in person was far more challenging, in my experience. In this online program, there was a lot of writing. I think I only had quizzes/exams in maybe 2-3 courses and none of those courses had methods to prevent cheating. Some online professors at other schools implement Respondus with webcams (website lockdown services to prevent cheating). SNHU should make that a requirement for all exams/quizzes to keep and promote student integrity. The rest of my courses were all research/papers. I personally liked this because I feel like I retained information better, I always have my papers for reference, and papers are checked for plagiarism. The coursework and workloads are totally fine. If could go back, I'd probably go to another school even if it meant getting lower grades because I don't like the low quality feeling of being at the same level as lazy people. If you're fine with that and you just care about doing your best, go for it because you can learn here. Overall, I am satisfied with my experience and degree. Good: -Academic counselors constantly check up on you since you're remote (counselors and financial services are helpful) -Website/online services are super easy to use -Routine weekly schedule for all courses (Example: assignments are always due Sundays and discussions are always due Thursdays) -The school is accredited and tuition was cheap (never increased in my years of attending). Bad: -Quality feels lower at times because grading/acceptance standards seem to be low since students constantly do bare minimum/poor work. -Some professors are not as responsive via email, which can affect work if you're pending on a question."
4.2 out of 5 stars
K. Harvey - 6/6/2020
Degree: Psychology
Graduation Year: 2021
"I am transfer student and a senior at SNHU with 8 course remaining before graduation. I am amazed at the bold lies I have read here about SNHU. I feel the need to address some falsehoods before I even begin a review of my own: The school is regionally accredited - nationally recognized as the highest level of accreditation and is enjoyed both by State Universities and high caliber private educational institutions. SNHU is a private, nonprofit university. It is not a diploma mill. Many reviewers seemed disappointed that their online experience wasn't a cake-walk and complained that when they failed to apply themselves, they received failing grades (the exact opposite of what one would expect of a diploma mill). I say... sour grapes. Having attended a brick and mortar, state university for undergraduate courses in business and psychology, as well as online, distance learning with other regionally accredited schools, my experience with SNHU has been on par with both classrooms. I was able to maintain a 4.0/4.0 GPA at another school with some effort, and after a few terms with SNHU I've been able to maintain a 4.0 GPA, again, with some effort. It's not a "gimme" or a freebie. Neither will it be the most difficult coursework you can find. It may sound cliche, but you'll likely get out of it what you put into it. So far, I've participated in courses for international business, business law, business systems analysis and design, and managerial accounting. The courses are informative and timely (business implications of the Covid-19 pandemic were a recurring sub-theme in my international business class last term) and the courses are lead by experienced faculty, My business law professor was a practicing attorney (JD) with an MBA. I really couldn't have asked for better instructors. My advisor was busy but attentive and helped me navigate degree selection that married up may past education with my future goals. We selected a Business Administration bachelor's with a focus in Industrial and Organizational Psychology and I intend to pursue my Master's degree with SNHU as well... a MS in Industrial and Organizational Psychology, effectively allowing me to switch career paths from Business Administration to Organizational Psychology without losing the substantive past coursework from my past college experience. 90 credit hours transferred, which put me on a graduation path in a year's time, with no anticipated hiccups before I'll be able to begin my master's degree."
5.0 out of 5 stars
LLG - 4/9/2020
Degree: Creative Writing
Graduation Year: 2020
"I am absolutely appalled by the negative reviews on this school and frankly annoyed because they are bringing the rating down when SNHU is an absolutely amazing school. I studied at a university prior to SNHU for a different major and SNHU shows you what an actual GOOD university is. I left my old school to come here and it was the best decision I ever made academically. I was an online student while attending SNHU and even while studying online, the teachers were helpful, my academic advisor was helpful and my career advisor is absolutely amazing as well. The course work was do-able and I got good grades every semester because I actually went for something I wanted to do and was good at. I never failed a single class while attending SNHU because the staff will help you with whatever you need and they actually want to see you succeed. They are inexpensive compared to most universities and transferred many credits over from my previous university so I didn't have to take unnecessary courses while attending SNHU. If you are looking for a college with an amazing staff that is willing to help you and that is a lot less expensive than most and will help you find a good job after graduation, I HIGHLY recommend SNHU."
4.6 out of 5 stars
GE - 3/30/2020
Degree: Information Technology
Graduation Year: 2021
"I'm not sure why I see employer reviews on here... it has nothing to do with the quality of the online experience. Notice how most of the reviews complain that after 2016 "there was too much work." Yes, the economy grew expontentially and things really took off for most businesses; including schools! I have been at SNHU for a while now. I'm a part-time student who works a full time job. I also have 3 children, 1 of which is attending UMASS Amherst. SNHU has been nothing short of AMAZING for me. Earlier in 2019, my newborn son was in the hospital awaiting a blood transfusion from extreme jaundice, and my instructor worked with me 100% of the way. She even sent a gift in the mail for the little dude (who is doing so good now), but still gave me real critique and real feedback on my submitted work. She didn't short me because she felt bad; she was a true teacher. However... she's not the only one I felt that from. I have had zero experiences where I felt "shorted" due to my opinions. Imagine writing a pro-2nd Amendment paper in the climate. I did, and it was graded based on the evidence I presented and reasoning to support it. Decent grade, excellent conversations with my peers through discussions, and came away with new knowledge from many different ideas and beliefs. It's not an easy school. It makes you work hard, and think. The instructors are fierce but reasonable. Some are more lenient than others, but as long as you make an effort to be on time and as accurate as possible you'll love it here. A lot of the reviews here are very wishy-washy. The online environment is very easy to learn and it doesn't have any issues (some others mentioned that... I highly doubt they're being truthful) to my knowledge. I've been with them for about 5 years now and I have never had a bad experience. 100% SNHU is the place for you if you want a true "on your own terms, but actually teach me something" type of online school. It definitely takes a LOT of self-discipline... but isn't that part of why you want an education anyway?"
4.4 out of 5 stars
House - 3/28/2020
Degree: Business Administration
Graduation Year: 2022
"I am a current employee/Masters student of Southern New Hampshire University. I have spent the past hour reading reviews on the site. Some, I find completely laughable, some legitimate. For anyone that says we are a diploma mill, that is a complete insult for the value we offer our students and what our degree means. Any degree, no matter where it's from, or what it is, is a STEPPING STONE to moving forward in your career. I completely agree with the fact that there isn't enough man power. Especially in our advising department. 1 person is responsible for 200 people. It is crazy. With that said, I can say with confidence that all staff has what's best for the student interest at the end of the day. I also read a review where one of the student's said we need to up our acceptance standards. I do agree with that. Some of these reviews of people saying they were "lied to" or that "someone didn't get back to them" or the best is "I couldn't submit my assignment" are all full of it. Communication isn't something that we will NEVER be weak in. It is instilled in all of our employees the importance of following up with out students. An employee ever mistreated a student wouldn't last here. In addition, student financial services is the backbone of the entire school. They are great and whoever says else, is wrong. They deal with the hardest situations there is in education, the finances of it. First off, people call in all the time thinking that Financial aid is free money. It's not and student's get upset when SFS job to tell them it's a loan. If you are looking to attend online college, I assure you, the bad reviews you read on this site are from people who no matter where they went, they were going to have a bad experience. We see it all the time. The staff that works there is proud to be here and we always do what's best for our students."
2.5 out of 5 stars
Loki - 3/28/2020
Degree: Business Administration
Graduation Year: 2017
"This review comes from the point of a former Student Financial Counselor. Once upon a time, SNHU's College of Online and Continuing Education had a passion for its students, it's faculty, and for morality as a whole. I grew as a counselorwith them, loving the beginning but despising the outcome. When I started, our staff to student rations were appropriate. You took your time, used the knowledge SNHU would spend a vast amount of money imbuing into you and helped your students. Conversations would be enjoyable (as much as one can enjoy calling the Financial Aid office) and you built a rapport with your students. Hold times were reasonable, if any at all unless it was a term start or refund week. You also LOVED your job, and I genuinely mean that. I was proud to say I worked for them. They taught me everything I know in Financial Aid and I met so many friends. You were treated as family and students were included in the family. Then one day, SNHU developed an ambition for growth that consumed them like a parasite. They were robbed of all common sense and lost track of what made them amazing in the time frame of two years. SNHU began spending a ton of money investing internally on advertising and suddenly the school was everywhere. Enrollment rates increased parabolically and the schools direction began to change. Power was shifted with this growth from the university president to a CFO and with the change in leadership, SNHU Online divided internally from campus. Expectations became outlandish. We would be constantly short-staffed during major points in the academic year and they couldn't seem to hire enough people. For awhile, there would be constant holds during term start and refund weeks. It wasn't uncommon for me to feel sympathetic to one of my students because our processing team messed something up or the student ended up with a balance because they weren't properly advised of the withdrawal policy. While leadership would scream about quality, the reality was if you wanted to keep your job you couldn't do anything but provide quantity. SNHU to this day employees highly educated people who do care, but their business oriented focus inhibits the ability to express it. One thing you'll notice in the last 4 years is SNHU online no longer shows up on college/university excellence reports and its for all these reason. I recommend reviewing alternatives before SNHU."
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