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Southern New Hampshire University Online Reviews

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5 stars
(116)
4 stars
(39)
3 stars
(26)
2 stars
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Student & Graduate Reviews (249)

3 out of 5
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Degree: Business
Graduation Year: 2016

I like SNHU. I attended two brick and mortar establishments (a private for profit and a state school) prior to SNHU. The private university proved too costly considering I was not working, and the state school was absolute garbage. I decided to go back to school once I had an employer who provided tuition assistance, and I chose SNHU. The reason I selected them (this was in 2012) was because they seemed reputable, the people I spoke with were friendly, and I didn't care much for the reputation of the other schools which offered exclusively online degrees. Plus, the tuition rates were lower than the company partnered school believe it or not. I am a relatively intelligent person, I had a 3.6 GPA when I left the private university, and was on the Dean's list every semester at the state school. I graduated SNHU's undergraduate program with a 3.834 GPA, and I am halfway through the MBA program with a 4.0. Granted, not all of the work is difficult. But, it takes time and dedication to ensure that you submit assignments when they are due and to an adequate level of quality. I have had both good and unsavory professors, but no matter what, I do have to spend considerable time ensuring things are completed. This is not a cakewalk with a 40+ hour a week job and two courses per term. I thrive in a self study environment, and I think that's really what this type of educational forum caters to. I have no major complaints with communication, feedback, or grading. As for those who state professors go easy grading, I was accidentally sent an assessment for another student's assignment (we had the same name), and they received a 14% (and deserved it). Admitting any student does make it more difficult for group projects and discussion board interaction, but it does reiterate the effort you put forth in your own work. It's really a shame for anyone to suggest that a degree from SNHU is not respectable. Anyone who spends their time attempting to get a higher education should be congratulated, especially considering how difficult it is to get out from under student loans. The ROI on investment isn't a guarantee right now. I get it, it's not Harvard, but I am not an idiot just bumbling through assignments and getting free A's either. I have recommended them to many people (both of my siblings now attend) and I'm considering a second Master's program. The only thing I cannot really comment on is the financial service. I don't have any student loans and I never get any scholarships or grants. I pay them, they don't bother me.

1 out of 5
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Degree: Education
Graduation Year: 2014

For online learning, You log in listen to a few chat, read a book, send in a paper, Hmm, that's NOT how one achieves a quality education. As an executive, I will never consider hiring someone from such a program. I took a class to "test" the quality of the program, they failed. I already have two Master Degrees. If you want the "paper" degree, fine. Also, There is major mismanagement of student case loads and student aid not processed correctly putting students in a spot where they own cash. I had a death in the family and they never processed my withdraw and demanded 40% extra in fees! I offered a payment plan they refused what they said was a partial payment without additional earning in interest and fees for the University. They never called to warn me that if I drop regardless of my Father's death, they would still charge me and issue a grade! Instead, they played to time table so they could have a excuse the bill me a year later! The President of the school never responds back to request to talk, ever! They send generic no name E-mails asking for cash too. Their collection partner tells your friends your personal information such as your DOB asking if that is me and ID their agency to clearly let everyone know they are a collection agency for SNHU. In some cases, they work with waive fees for younger student per the BBB, yet the older students they firmly demand large fees. It's only a matter of time they will have legal issue from many censored students. If your a victim, contact a lawyer. The University activity censors negative comments on Facebook. Also, their younger on campus students are encouraged to rate 5 stars to tilt the fact of the quality of this program.

5 out of 5
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Degree: Public Administration
Graduation Year: 2015

This is a great school and very helpful instructors and academic advisors. Worth the money but be prepared to write a lot of papers. Previous college credits will be applied and you'll be on your way to a great education. This school actually exists and not considered a 'diploma mill'.

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1 out of 5
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Degree: Psychology
Graduation Year: 2099

Very terrible. After I withdrew and disagreed with them, they sent my account to collections wanting 6,000 dollars. I contacted SNHU who in turn blocked me. In the past when the recruiter called me I said I found a better college, she loudly sighed and hung up the phone.

4 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2015

I was a little skeptical about SNHU (and online education in general) when I first decided to go back and finish my bachelor's degree in late 2013. I have attended both a traditional brick and mortar state university as well as an exclusively online experience at SNHU, so I have a decent amount of experience in both settings. Overall, I have been fairly happy with my experience while attending SNHU when I compare it with my experience at a state university. First of all, you have to be comfortable as an independent learner to have any sort of success as an online student. I knew plenty of very intelligent students when I was at a tradition brick and mortar university who would have likely struggled as an online student due to the lack interaction with the instructor. If you are the type of student that has to be in your professors office hours every week, online education might not be a great fit for you. Fortunately for me, online education is perfect fit for me because I enjoy learning and discovering new things on my own. There is no "right" way to to learn. Find the way the best works for you and run with it. I had some very good instructors and some not so good instructors at SNHU, but I had a similar experience with my instructors at a state university. For the most part, I have been impressed with the level of instruction from the adjuncts at SNHU. As a business major, I think learning from professional who are still active in the field is a terrific way to build business acumen. As I mentioned, some instructors are good and some are bad, but that's pretty much the same experience you're going to have at any university outside of the the top tier. One of the areas where I had an issue with SNHU was the quality of some of the other students in class. Since SNHU will admit just about anyone willing to pay the tuition, you get a lot of students in class who do not belong in a college classroom (virtual or otherwise). It is very difficult working on group papers with people who cannot write at a college level. I noticed that this wasn't as much of an issue as I progressed farther into my degree program, but even ran into this problem over the last few weeks in my final term. Overall, I have definitely had a positive experience with SNHU. Whether you attend SNHU or Stanford, college education is what YOU decide to make of it.

5 out of 5
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Degree: Criminal Justice/Law Enforcement Administration
Graduation Year: 2016

Great online school they encourage you every step of the way but you must do the work not a school for lazy people

5 out of 5
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Degree: Information Technology
Graduation Year: 2015

They are awesome. You cannot find a more affordable school that is online with the amount of degrees they have available. Awesome awesome awesome

1 out of 5
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Degree: Accounting
Graduation Year: 0

I'm in Arizona and was enrolled at SNHU Online. I had completed 2 courses with no issues. I paid for the tuition up front and my employer reimbursed me at the end upon evidence of course completion with passing grades. However, when my company announced layoffs, I was unsure if I could be reimbursed if I was no longer employed when I completed the course. So to be safe, I sent my advisor an email within the required withdrawal period explaining my concerns and requested to withdraw from the class I had not yet started and re-enroll in a subsequent term when I was confident of continued employment. He (Matthew Boyd) was out of the office and I received an automated out of office reply. I glanced at this on my phone and assumed he would handle the situation upon his return. I wasn't worried because my email was clearly dated within the withdrawal period. However, when I received bill for the tuition, I emailed Matt and his response was that at the bottom of his out of office automated reply was the statement that if my email was regarding withdrawal, I needed to complete the proper form and submit THAT within the required withdrawal period. I did not see this and as he never followed up with me, it was now too late to file "THE FORM." I asked him if I could go ahead and file it, he said sure, but it would probably be rejected as late and I'd have to appeal, which I did and I was denied. By now, I'd missed too much of the class to actually take it, but I was still responsible for $1,800 of tuition for something I did not receive. I was extremely disappointed in their bureaucratic approach to the withdrawal process. I clearly communicated my situation to MY ADVISOR and as I had NEVER had to withdraw from a course before, I was not familiar with the process. I had expected some assistance from my "Advisor!" While I'm sure this is all "legal,” it's just bad business and I would have expected some flexibility. I would have remained a student had they offered to work with me, give me credit toward a future course, or charge a nominal penalty rather than the whole $1,800 tuition for the class (as I did not benefit from any class time). So I felt compelled to drop out of their school and never return. This all happened in January 2013 and was unable to pay $1,800 with potential unemployment from layoffs looming, so I agreed to $100/month until paid. They enthusiastically accepted that....why not, it's money for nothing? I feared for my credit score if I didn't pay. I ultimately did not lose my job and probably could have paid the balance, but as I'm still waiting for some benefit from this investment of $1,800, I figure they can wait for the “free” money. I do not believe SNHU follows fair business practices and they are they instructors and course materials are mediocre. They are supposed to be "non-profit" but they clearly made $1,800 profit off me! So just beware if you are planning to attend SNHU Online. Be sure you study all their policies because they will not be flexible.

5 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2016

Excellent school. I have read some reviews speaking bad about SNHU and it poor online degrees, but if you look at all the major universities they are all going online. PSU has a masters that is online, Georgia Tech masters online, a ton of undergrad programs from top schools are online. The argument is flawed to say online is not a worthy degree otherwise it would have died out long ago. I highly recommend SNHU and other online programs from established accredited universities it is worth it.

5 out of 5
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Degree: Computer Programming
Graduation Year: 2017

I love the help I have received through every course. If a person fails at this school, it is because he or she does not do the work at all. All any student has to do is ask for help or let the instructor know he or she is struggling with the material and help is given by other students, tutoring, the instructor, the adviser, and online material like Khan Academy.

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