Southern New Hampshire University Online Reviews
Student & Graduate Reviews (216)
I was not happy with their Career Services - needed to talk to someone to get advice they called me and we scheduled appointment but they never called me back. Then a survey requiring feedback comes in where I addressed concerns but still no one called back. Basically Career Services do not do their jobs. I ended up consulting in different institutions about my choices. SNHU have multiple issues with the lab that is tacky and not user friendly. The advisor lucking customer service and act a bit relaxed about your priorities and luck experience in advising. Instructors are inconsistent with grading requirements and do not answer questions in enough depth. Advice: choose a local state schools so at least you can get local internships.
At first, I was happy with SNHU because everything seemed so easy and organized. I was able to buy books online instantly, takes classes, see my grades and see my academic plans. However, since starting my second term, I've had nothing but issues. The classes are beyond easy and now I understand why most University students call SNHU a joke. Weekly reading is 10-20 pages, substantially lower than typical textbook reading. The weekly tests are multiple choice and you can delete and retake as many times as you'd like. The next big grade is for weekly discussion board, which generally is a video to watch and discussion after. This discussion is loosely based on materials studied from the class. One of my biggest issues has been the Milestone projects and final projects. They are way too easy (junior high level) and can be completely by someone who has not even taken the course. Thus far, every course I have taken has ended in a Final Project regarding Personal Development and having nothing to do with the course itself. On top of all that, my Advisor is IMPOSSIBLE to get ahold of! I've had questions which I've emailed her about four times in two weeks and have not received a reply. Also, our new term starts in two weeks and my advisor has NOT registered me for ANY classes! When I changed majors she promised to send me my new program outline the very next day, it's now been three weeks. On top of that, for my degree I have to do Research Program internships (which I found out on my own and was never told by my advisor) if I want to go to Grad School, which was always part of my educational plan with SNHU. To apply for internships I have to have letters of recommendation from my Advisor and one Professor... all of my Professors and my Advisor have declined saying it's against policy and to offer to provide a letter from an employer. One of the worst things thus far is the impact SNHU will make on my future education. For Grad School, I have to take science courses with labs during my BS. How am I supposed to take labs when I go to SNHU online? I was informed by SNHU that if I attend their Grad Program I will not need the labs... so basically my education will not meet the requirements of other Universities, only SNHU. What a joke! So now I will have to transfer to another University because 1) I can't get any letters of recommendation 2) I'm really not learning anything 3) I will not meet the pre requisites for grad school with a degree from SNHU and finally 4) many Grad Schools will NOT accept students who obtained degrees online I understand that a SNHU degree says nothing about being online, the diploma just says SNHU BUT grad schools look at transcripts which clearly say ONLINE and make an SNHU degree worthless... in most cases of course.
I really liked the RN to BSN program at SNHU. I had an admission advisor to help with transfer documents. Once the prgram started, there was an academic advisor to guide me through the course progression. To register for the next class, a phone call or email was all I needed to do. Aside from the instructors, the advisors and librarians are excellent resourses. I highly recommend this program. I liked it so well that I continuing with an MSN program at SNHU.
I enrolled at SNHU because I'd heard so many things so I was very disappointed within the first year of my taking classes there. The curriculum is fine but the classes are usually lacking in the fact that they run much like a factory line: get assignment, complete it, get grade, so on and so forth. Maybe some learn better this way but it was just uninteresting to me. The instructors were always kind and most were helpful as well. This wasn't my biggest problem with the school but I feel others should understand it's lackluster courses. My biggest issue with SNHU is that the school itself, especially the financial department, lacks any type of integrity or work ethic. I have been having problems with a financial aid issue/balance and although I have all communications and very valid and easy to see proof that the Student Financial Services department did not do their job, leaving me with a $960.00 balance, they refuse to even look into the problem with honesty and prefer to blame their shortcomings on me and refuse to release my transcripts. I have even told them that I would be willing to compromise, even though the balance is through fault of their institution, and agree on a payment plan so long as I can receive my transcripts. I also even paid for the materials I needed out of pocket even though they would have been covered by my financial aid as well, just to ease the problem and start coming to a solution. They simply refuse. Correspondence from the school, especially the Finance and Appeals departments is excruciatingly slow and vague and it is difficult to get a straight answer or any honesty or respectability from anyone there. Do not expect to have any issues resolved unless you are willing to do their job for them and, unfortunately, file complaints and claims. This school completely lacks integrity. Although I can't rate them as a degree mill, they are hardly any better. They do not care about their students, only every little bit of money they can squeeze out of each one. I would be willing to change my point of view on this, were they to even attempt to show any genuineness or at least compromise on this issue but it does not seem to be of importance to them. Until then, it really just seems as though you are only a number at SNHU. The school does not care about your education, only their profits at whatever stakes they can gain them.
I am still completing my online degree with Southern New Hampshire University. My experience has been fantastic so far. I am a thirty-something student who works 60-70 hours a week and SNHU is willing to work with that. To be honest, I have only taken advantage of that once so far but the offer has been made. Another reviewer said that they were confused as to how they are supposed to complete their assignments and that there is no intellectual curiosity built into this classes. I disagree entirely. First of all, they practically spell it out for what needs to be completed half of the time. That being said, however, if you want to get good grades, you get out of this program what you put into it. Do not expect to have your hand held the whole time; but if you ask for help, you will get it. Online schools can be difficult as far as I can tell. This is the only one I have attended so I cannot speak to other programs. What I will say, however, is that there are a wide range of learning tools. Do you learn by doing things? There's a section for that. Do you learn by reading? Obviously, there's a section for that. Do you learn by watching videos or listening to audio? There's a section for that too. It's up to you HOW you will retain the knowledge and IF you will retain the knowledge. My advisor checks in often--although I don't always get to speak to her. The financial aid office and registrar's office has been great. My professors are thorough--they check in if you don't log on within a certain timeframe. There are assignments due twice a week so the programs have structure, which was important to me. The online textbooks are reasonably priced and generally chock full of information. The classes, I feel, are reasonably priced. For one year, full time classes, you're paying $11k? $12k? For a private university? Yeah, to me, that is not bad at all. Overall, I have had a great experience at SNHU and I am considering continuing my education after I have completed my Bachelor's.
I had an amazing experience with this university! The instructors were top notch, and the financial aid staff and my adviser were amazing. I was very challenged by the classes, and how organized the curriculum was. It was difficult, and at times I thought I might not get through it, but my adviser was always there to vent to, and assist with questions or concerns.
Very unhelpful staff with out of date technology,and poor course availability for online classes. I am surprised it meets the accreditation standards for colleges, At first glance it looks ok, but the reality is that it felt like a diploma mill or at best a school of low standards.
Amazing school great labs started of at local abet accredited community college. However, learned more at SNHU then would have dreamed there is help if you try and most classes are not going to give you an easy A so you have to work for it. I have looked at some of the negative reviews I don't see it.
I love SNHU. My advisers, teachers, and the support staff have been excellent in communicating with me. I enrolled while perusing my AA and they encouraged me to finish my AA out at the same time since I wanted that degree and to walk at my local community college. I highly recommend them to everyone who is busy or broke. Great financial aid offerings for everyone I talked to, and the twice a week check ins online is great!! I post to my DB Thursday and write my paper that is due on Sunday the short courses really help me focus.
Overall I have had no issues with the school. I'm still attending and have maintained an A average. My advisors really do try to interact but I don't answer the phone cause I don't need assistance. The courses are expensive. 960 a course or 900 range. Overall the blackboard is easy to use. There are times when I try to get on the final day assignments are due and there are issues with the website. I've tried calling the helpdesk but I've never been able to get a hold of anyone. When it comes to assignment grades, especially those you need to know what you got for next week's assignments can be slow receiving. I think it's poor time management for a professor to wait till Thursday or Friday to give you grades.