Southern New Hampshire University Online Reviews
Student & Graduate Reviews (228)
I love SNHU. My advisers, teachers, and the support staff have been excellent in communicating with me. I enrolled while perusing my AA and they encouraged me to finish my AA out at the same time since I wanted that degree and to walk at my local community college. I highly recommend them to everyone who is busy or broke. Great financial aid offerings for everyone I talked to, and the twice a week check ins online is great!! I post to my DB Thursday and write my paper that is due on Sunday the short courses really help me focus.
Overall I have had no issues with the school. I'm still attending and have maintained an A average. My advisors really do try to interact but I don't answer the phone cause I don't need assistance. The courses are expensive. 960 a course or 900 range. Overall the blackboard is easy to use. There are times when I try to get on the final day assignments are due and there are issues with the website. I've tried calling the helpdesk but I've never been able to get a hold of anyone. When it comes to assignment grades, especially those you need to know what you got for next week's assignments can be slow receiving. I think it's poor time management for a professor to wait till Thursday or Friday to give you grades.
I am about one year out from graduating with a degree in American history and a minor in political science. I transferred into SNHU from a college in Arizona. From day one every staff member I have interacted with has been pleasant and helpful. My choice to switch to an online program hinged on my ability to find a school that was "hands on." Not once have I felt neglected. My advisor is wonderful and ensures that I am happy and staying on course. She typically checks in with my three times a term. I like that the courses are accelerated (8 weeks), and that I am able to attend year round, as this fits my lifestyle well. Just as with any college, I have found some professors to be better than others. Overall though, I have been satisfied. As far as the course content, a lot of it is up to you! If you are motivated and dedicated, and throw yourself into really learning the material provided than you can obtain a quality education. Sure, there are "dumb" people able to skim by and are still allowed to pass. However, at the end of the day when the hard worker and the good-off (who both have degrees) are going for a job, who do you think stands out? There are "idiots" in traditional settings at colleges everywhere! The difference is you do not have as much access to their work for comparison like we do in this setting. In short, the online learning community is unique, and much of what you get out of it is what you put into it. I would recommend SNHU online to anyone searching for an alternative avenue. You get the exact same degree as on campus, but with the flexibility of being online. It's not for everyone, but it has worked for me.
Honestly, I am severely disappointed with the quality of instruction that goes on in the continuing education online department. It is painfully blatant that the instructions have little to no direction over their courses. They are basically there to grade, and that is it. The finals are a joke. Every week you complete a "milestone" to build up to your final project. The classes fail to inspire academic curiosity, and half of the time you are confused about what is going on and how you are suppose to complete your assignments. Do yourself a favor and research State university's who also have adjoined online programs. The very name of SNHU on a degree counts for little these days as it is. Honestly its no better than a for profit.
I am confused about the negative reviews and maybe its program specific. I can say as a wrap up my last class SNHU has been great to me. My advisor Mike is always available and all of my professors have an open door policy. I completed this program while still working and there were times when it was tight with life balance its doable to those who are willing to do the work.
SNHU is absolutely Horrific in regards to student advising, communication and support. Over and over again I tried communicating with my instructors to no avail. My professor made several project and grading mistakes that directly effected both my grade and my attitude. It was readily evident many online instructors are revenue driven and have lost sight of the necessity of individual student support. This is what education in America has come down to, a system where instructors are paid piece meal, promoted and rewarded primarily on the amount of revenue they make for SNHU, and the direct impact they make on students in regard to interaction and quality support.
The level of support has been exceptional. The level of anxiety I had going into this new learning platform was quickly alleviated. Inwould recommend this institution to any and everyone! From the initial contact the faculty and staff have been knowledgeable and professional. This school is not a degree. You are provided a thorough and robust education. It is fast past and difficult but not insurmountable! I an so grateful I found this school.
I am completing a Master of Science in Organizational Leadership at SNHU. I have found that SNHU offers excellent support from adviser and instructors. I have never seen a policy which does not allow students to e-mail their instructors. Each instructor that I have had encourages students to e-mail them if any questions arise. My adviser keeps regular contact with me and if I have an issue, I can call her. She is quick to resolve any issues. I am very impressed with the quality of education that I am receiving from SNHU. I would highly recommend this university to family and friends. In fact, my son is transferring to SNHU in the Fall of 2017.
Last week I received a phone call from my academic advisor that I have an outstanding balance of $520 on my account which will need to be pay within a week in order to remain activate in the program. I was never informed of this issue until I have completed my first term. Every week I have reviewed my financial aid website and nothing was mention that there was a balance. Nor did I receive any statements. I have tried several times to speak with a manager in both Academic and Financial Aid but no luck. I even asked for a financial aid letter that displays number of credit hours, tuition cost, title iv awarded and cash balance. Again no information from financial aid. I am very disappointed of how I have been treated and misinformed of my financial obligation. At this time I will submit a formal complaint to the Department of Higher Education as well to New Hampshire Department of Education.
I really can't understand why there are negative views. Anyways maybe people that have problems with a school are not cut out for online school. This isn't high school it's college. I have nothing but good things to say. The instructors are there to help you when needed. I'm still enrolled and satisfied.