Troy University Reviews
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Troy is exactly what you make it, some professors are great, some are n ot. They do their best to support military tudents through a unique staff (if military), but sometimes you inherintly have to work with TA/Financial Assistance Staff, whom through my last 6 years with Troy (Of which I am beginning Graduate Work) you cannot find quick resolution. My wife on the other hand (Working her Undergrad at Troy, previous military), is having a hard time, and the school counsellors she uses are not even remotely the same quality. Her instructors (For the most part) show no leniancy to the fact that we are a military family and have, for the last 8 years, been stationed at remote locations (Marshall Islands, Guam, etc). This is unacceptable for post-secondary education in which the purpose is an education and the delivery is via Book-Code, with next to no interaction with staff. Mandatory usage of Books through their store is an absolute scam; We are students... books are not "Add-on" content to tuition. If you want to charge for the books and lab, then the teachers need to teach the book, not some online labwork which is occasionally reviewed.
Caution! To any soldiers on active duty if you are thinking about attending a school Troy Univ is not the one you want to attend. I was a soldier in Ft Benning for a few years and I enrolled then dropped my classes due to my crazy training schedule. I thought I dropped it per my guidance counselor BUT I was wrong. Years later I'm going for my VA loan and what comes up deep in my credit check?? A debt due to this institution for $1500, here I am years later and I'm just hearing about this debt now. I was charged for classes I never started, let alone purchased a book for. They reviewed my issue and it doesn't matter that I dropped it with my GC or that I'm a veteran trying to purchase a home to situate my family before a deployment. I'm still being forced to pay for a class I dropped, again too any soldiers/veterans looking to do classes online take your FTA else where these people just want that money. Good luck to all my fellow service members serving and veterans seeking to further their educations. I will be vocal about this until every soldier/veteran is aware of this for their profit organization.
All and all Troy is a diamond in the rough. Great teachers and students. You can definitely tell this school cares about quality and they are dedicated to making the process of higher learning simple. I have had zero issues with administration and on top of all this the school is starting to boast some positive athletics. The football team is doing great things once again and I could see them upgrade conferences if they continue to do so.
Troy is a very diversity college. They do have classes for all ranges of lifestyles. They do have amazinh opportunities for military and their imdependences. Easy access to blackboard. Staff is always available especially online. classes are very fluent.
I transferred into Troy online from the University of North Texas which has close to 40,000 undergrads, and I received better one on one instruction from classes with over 100 students by the professors at UNT than Troy. Troy professors are inaccessible and don't respond to emails very quickly, which can be quite frustrating when that is your only point of contact. I also will graduate later from Troy than I would have my university that I transferred in from because I listened to my advisor and took the classes she told me to take only to find out later that I would need to take a term off because one core class in my degree plan is only offered once a year. When I brought this up to the head of the degree program he asked me why I didn't take the class when it was offered and dismissed the fact that I had been mislead by my advisor whom I told multiple times when I planned on graduating. I transferred to Troy so I could work full time because it was hard to schedule classes around a work schedule at a large school, especially upper division courses. The bright spot at Troy is the financial aid office, they are quick to respond and fix issues. I would not recommend this school to other people, I would rather have more student loan debt in exchange for better instruction and an education with higher earning value.
I currently attend Troy through online classes. My wife also went to Troy and completed her Bachelors in Criminal Justice while we were stationed in Hawaii. They have been extremely supportive and a majority of my Professors have been more then happy to answer questions when called or emailed. I enjoy the format of the school, all the learning is done through Blackboard. It is a lock step learning as in every week you are given assignments and some classes will not open the assignments up until the week they are expected to be done. I have never had a problem with my financial aid or scheduling classes.
The online programs are extensive, independent study with deadlines and are not based on correspondence. The professors are all master or doctorate level that are attentive, supportive of learning and professional. I chose Troy do to its vast offerings of programs and the flexibility of online attendance.
Academic advising is a joke. They messed up several of my classes
The administrations is horrible. They mess up paper work or fail to change things or record things which makes it hard on the student (especially when they say you own them money because they have you listed as part time instead of full time student which cuts into grant money). The student adviser I had was horrible. She never did anything for me and when I had a problem, she had a nasty attitude. Financial aid--I think that is a hoax because they were never available when I needed them. The teachers have the classes set on auto pilot so you rarely get any feedback from them. This means they rely on pre-programmed tests and the answer keys were wrong in every one of those classes. It is a major headache getting your grades corrected, and that messes with your GPA. I have had to go to the dept chairs twice and they were no help. They basically take the teachers side even when you have proof that he or she is wrong. It is really sad. It is the Walmart of colleges. Bad management, bad quality... just bad everything.
The staff is very lax in taking care of things. I stress out more over them not doing their job and getting my paperwork dealt with more than assignments. Several times they have almost cost me my student loan. Some of the teachers have no interaction with the class at all. You are basically on your own. Some teachers who use tests instead of essays, the answer keys are wrong and getting a teacher to correct the grade is almost impossible. You have to complain a lot to a lot of different dept before anyone does anything. I am transferring out because it is just more headache than I have time for or want.