University of Massachusetts Global Reviews

  • 131 Reviews
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  • Annual Tuition: $12,440
60% of 131 students said this degree improved their career prospects
56% of 131 students said they would recommend this school to others
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Student & Graduate Reviews

Brandman Sucks
  • Reviewed: 1/20/2015
  • Degree: Psychology
"This is the worst college I have ever attended. They are the most disorganized organization I have seen that is supposed to provide people with an education. My first quarter was a joke. My first class was just 3 students and we spent the whole time watching movies, listening to the professor play music, or creating games. Throughout the whole program we never used our books to supplement information we were supposed to be learning in class, and we could actually go the whole quarter without needing them except for busy work assigned using them, i.e. writing down what we think are important sentences in a chapter. Nearly all of the classes were watching movies, playing games, listening to music, or people chit chatting about non-related topics; a huge waste of time. Anytime students tried to ask questions pertaining to course material they were told to read the book, look it up, or given a round about answer that did not answer the question. The professors were unwilling to perform their jobs and actually teach the students the material, let alone make sure they understood everything. When the director of the program was made aware of the issues she ignored it. Changes in program requirements were made on a regular basis and students were not updated. Regularly students would do something and be told that things had changed and/or there was a new form. Again. The director did not insure students were kept well informed and did nothing when complained to. Students are allowed to fall through the cracks at this university if they do not keep track of everything they need to do in order to complete their degree. They need to seriously interact with their advisor and the director on a daily basis to make sure all paperwork gets done and done correctly, that they used the current form, and there are no new policies, forms, laws, etc pertaining to them otherwise they will not find out until too much time has passed and nothing can be done. When students start giving up from frustration with the whole school, the school washes their hands of them and does not try to correct the situation and is more than willing to let them go with their degree unfinished, mostly because they've already gotten their money. They are supposed to be a non-profit university but that is a big lie based off of how much they're willing to take every penny, but not give what they say they will in return. You ask the professors, advisors, and director the same questions and get different answers. No one seems to be on the same page, nor know how things are supposed to be done. They also state they are geared towards working adults, but I had a professor tell me to quit my job because the school is more important. Again the director did nothing about that comment. The quality of their education is poor. I repeatedly told the professors I did not understand something and they reassured me I knew more than I thought as evidence by my near perfect grades. After advancement tests they came back to me and said they guess I was right. Well yes, I got good grades because I know how to find information in a book and repeat it, does not mean I understand it as I told them. This is a constant theme of the school. They messed up on paperwork giving me military pricing and I needed to call various people to get it resolved after they placed a hold on my account. Their final exam was also flawed in that people who answered a question the same way got different scores, one failed, one passed. They also stated one person did not attempt one field when they did. These are all reasons I'm choosing to have Chapman on my diploma versus Brandman, since I enrolled in a catalog year that gives me that choice."
Joe Cockrell
Responded: 2/17/2015

Hi there, I am the Vice Chancellor of Communications at Brandman and I am disappointed to read your review. I would sincerely appreciate the opportunity to learn more about your situation - at Brandman we really do care about students and their experience, and your feedback can help us improve if we didn't meet your expectations. You can email me at

  • Reviewed: 1/1/2015
  • Degree: Education
"I first started attending when Brandman University was still satellite campuses of Chapman University. I did a combination credential Masters program. I got my credential and finished all my masters class with a 4.0 GPA. I still needed to complete my action research project. I went to work at a prison were it was nearly impossible to run the action research project and they would not work with me to accommodate my situation or work with me on it. Still when it was Chapman it was way better than Brandman. Then when the economy tanked I got laid off and then got a major life threatening illness. Once I got better and went back to work, I went back to Chapman, now Brandman, to try and finish my degree. They made me reapply although they obviously already had all my transcripts due to the fact that I had already went there before. Then they told me all the class I had already taken were not good any more although they are the exact same class listed for the same degree in the program catalog. They want me to take these classes over. Next to get any answer from my admissions person, a Mr. Brooks at the Visalia campus is impossible. When I email or call him he never responds until I keep emailing or calling him over and over again. It seems to me that this place has turned to a straight for profit school not caring about its students just wanting to make another buck. What a shame, at least when it was Chapman there help there students more. Forget this place and its high tuition and go to a state college"
Amanda Ball
  • Reviewed: 10/30/2014
  • Degree: Psychology
"An absolutely horrible college experience. This is the community college of graduate school. Teachers are past retirement age and show very little interest in actually educating students."
  • Reviewed: 10/24/2014
  • Degree: Gerontology
"I have completed my first year of the BSN-DNP program. I am very happy with this school. I have found most everyone to very helpful and committed to my success. As a general rule, the instruction quality is excellent. I have had one instructor who was difficult to reach, but she has since left. Most of my instructors respond to emails within a few minutes to a few hours and are very invested in your success. I love the 8 week class duration format. The immersion sessions on campus are fun and educational. OneStop services have been wonderful for me. They are quick to get back with you and are so helpful and kind. Here is the bottom line about questions of quality of instruction and or administrative services. Nothing will be spoon fed to you here. It is up to you to stay on top of your academic progress, financial aid, student accounts, etc. There are people here to kindly and efficiently assist you to make the best of your experience, but you must be in control of your education. The same is true with your learning experiences and the effective management of your time. Your instructors are responsible for helping you navigate learning experiences. Many of these experiences are reading textbooks and articles, watching or reading web resources, writing papers, creating and delivering presentations, attending online meetings and things of this nature. You will be expected to complete all assigned work on time and produce quality work. You are encouraged to seek out additional learning opportunities and share them with your peers. You are expected to have basic, maybe even some intermediate computer skills. So, in a nutshell, if you are willing to take charge and be vigorous in your pursuit of education, this is the school for you. If you do better sitting in class everyday listening to someone give you their perspective on what you should know, then this is not your school."
Teresa Cowan-Fayter
  • Reviewed: 7/13/2014
  • Degree: Elementary Education
"The pros are: quality instructors and the cons are follow up on students academic learning."
Kimberly Grant
  • Reviewed: 4/5/2014
  • Degree: Educational Leadership
"The program is good because you are in classes for only 8 weeks. I am annoyed that I have to spend time checking in with an phone advisor when I could be doing other things"
Jenny-Liza Ramoran
  • Reviewed: 3/17/2014
  • Degree: Secondary Education
"The small class size enhances the educational experience. Professors provide instruction that is informative and well structured. It helps that night classes are provided for my program."
  • Reviewed: 1/15/2014
  • Degree: Business
"Like many others I wanted to continue my education at a school that catered to my lifestyle as an employed mother. I found Brandman to be a perfect set up for me and my family. My degree program will be complete this summer 2014 and I couldn't be happier with the support I have received from this school. The OneStop administrations are great and do their very best to help students have a positive experience at Brandman. There's no "perfect" system no matter where one attends school. That's why, just like at work or in personal life, one needs to be proactive in their own affairs to prevent fewer mistakes. I will be continuing into the MBA for Accounting program shortly after graduating."
  • Reviewed: 1/14/2014
  • Degree: Business
"Brandman University is simply the best. The professors are top notch. I have experience with both the Folsom and Roseville Campus as well as online. The blended style of learning is really useful and easy to keep up with. The professors treat you like an adult and expect you to know how to use computers and be up to date with simple applications like PowerPoint and excel. If you are looking to be walked through every assignment and concept discussed throughout the courses this is not the right school for you. Professors expect you to start at week one with momentum and cary it through week 8. With these shorter courses there is no time to fall behind or slack off. The administration staff and educational counselors have been extremely successful with helping me make a plan for both my Bachelors and now my Masters I have attended and passed over 30 courses at Brandman all with the grades I earned and expected. Be prepared to spend hours doing independent research and either in person or online discussion for each course you take."
Serious Scholar
  • Reviewed: 1/5/2014
  • Degree: Organizational Leadership
"Brandman University recently began an Educational Doctorate program in 2012,which sounds impressive at first glance. I was excited to enroll in this program at first. When I started the program, I realized that the classes consist of busy work, writing journals, writing notes, conducting virtual meetings, creating surveys and then writing a paper at the end of each class about what you have learned. The tuition is now $875.00 per unit, which is not cheap. I did not really learn very much from the program and I cringed when I wound up paying $4,375.00 in tuition costs for information that I could have obtained for free or already knew from my rigorous Master's program. The professors did not give me much feedback nor tell me how I could improve my writing. My Master's program I attended was wonderful and my papers were scrutinized in order to ensure that I was performing graduate level work, none of these academic activities occurred at Brandman University. I asked several of my former professors at my previous school to review my course material at Brandman University and they believed that the assignments were geared for lower division undergraduates and did not come close to graduate level work. One of the statistics books that were assigned was written years ago by a Master's student at Cal State Los Angeles. The statistics book is geared for Freshman level students who need to prepare for taking an undergraduate statistics course. After reading this Freshman level book which was assigned for a Doctoral level program, I made the decision to withdraw from Brandman University. I have been provisionally accepted into a PhD track graduate program at a public research university. I do not believe that Brandman University's Educational Doctorate program will be taken seriously by employers or scholars, there are no comprehensive exams, normally there are four in a doctorate program and the books are geared for undergraduate level classes."
Dr. Zeppos
Responded: 2/18/2015

I am very surprised to read this feedback. As the Dean of the School of Education, the information you have presented is contradictory to all of the program assessment feedback we have received not only from students, but from expert Advisory Boards throughout the state of California and Washington. These groups have systematically evaluated our student learning and program evaluation data and have praised us for providing rigorous and pragmatic content which is developing transformational leaders which their organizations and our community are thirsting for. I encourage you, or anyone reading this highly suspect review to contact me directly at to discuss further. The "buck stops here" for all programs in the School of Education and I welcome feedback and questions as I will not allow any program under my purview to be anything less than exemplary. – Dr. Christine G. Zeppos, Dean, School of Education

  • Reviewed: 12/29/2013
  • Degree: Special Education
"Registration for classes is a nightmare! Fininacial aide is a nightmare. No credit cards! Navigation through website is ridiculous. Have to log in many many times. Library is a joke"
Wanda Jackson
  • Reviewed: 12/23/2013
  • Degree: Psychology
"Allow me to begin by saying, how wonderful this small campus, on Fisherman's Wharf., in the City of Monterey. The students have an opportunity to interact with all academic personnel due to its size. Brandman University is the only academic institution in Monterey County that offers a graduate program in Psychology with two emphasis; Marriage and Family Therapist and Clinical Counseling. This is so beneficial careerwise since, it facilitates the pursuit of two different venues that are in demand based on Labor Market Research. Two of the cons are untimely financial aid disbursements and inferior network access to BalckBoard."
Mrs. A, C.A.
  • Reviewed: 9/22/2013
  • Degree: Healthcare Administration
"Brandman University is absolutely terrible. The professors are mediocre at best. It's pretty bad when I have to contact my academic advisor, who then contacts the dean, who then has to MAKE a professor provide feedback on assignments, grade their curriculum according to the syllabus THEY (the professors) created, answer questions at all, etc. There is such a lack of communication and at this point it appears to me to be out of complete laziness. Many of these Profs. seem to be there to collect a paycheck and could care less about the education they're providing. I cant begin to describe how much it peeves me off to work a FT job, take care of 3 kids by myself, and study my butt off in my senior year to maintain my 3.6 GPA only to have the professors at this school (whom im paying for this "education" lets not forget) show a complete lack of commitment to the classes they are teaching. On top of that I get blown off by many of the professors about 2/3 of the time I attempt to communicate with them for any reason. The other 1/3 of the time they don't even answers the questions I ask because they have such a lack of attention to detail. All of this and I haven't even mentioned the administrative issues I've had NON STOP from billing to just getting me my books on time, but some times NOT AT ALL. Iv'e actually had to go out and find books for their classes on my own because their excuse of a book store can't manage. Wish I could give zero (0) stars. P.S.-If anyone from Brandman U. reads this and even thinks of contacting me to "resolve" my issues, don't hold your breath. Too little too late. This post is staying on here for all to see the truth."
Jennetta Biberston
  • Reviewed: 9/4/2013
  • Degree: Counseling
"The teachers were experienced and interesting. But I felt that the 8-week course was not enough time to learn the necessary information that I needed to be a competent therapist."
Katie Powers
  • Reviewed: 8/2/2013
  • Degree: School Counseling
"Brandman is not a well known school but the instructors are dedicated and bring real life experience to the classroom. The class sizes are small and they focus on the practical application of the work and how it will help you in your job. The students network with each other and provide resources to help each other succeed. It feels more like trainings and meetings to enhance our careers than the typical school setting and I love it. Also, courses start every 8 weeks so you don't have to apply and wait for months on end to start school, you can make the decision to get a degree and start no more than a 2 months down the road."
Jane Fry
  • Reviewed: 7/19/2013
  • Degree: Special Education
"I have received a decent education here so far."
  • Reviewed: 7/10/2013
  • Degree: Art & Design
"I was really disappointed. The idea of one stop sounded so great. What a disappointment."
Jacqueline Gall
  • Reviewed: 7/2/2013
  • Degree: Psychology
"This program and the people in it are very hands on."
  • Reviewed: 5/16/2013
  • Degree: Teaching
"Brandman University, has 26 campuses, online classes, and an advisement staff that lacks any knowledge and offers inferior advise. BRANDMAN IS A HUGE WASTE OF TIME AND MONEY. They just don't have it together. Beware.My wife spent a lot of money working to get her teaching credential through Brandman Univeristy. After several semesters of Brandmans classes my wife thought she had finished. However, Brandman University never would get back to her on the teaching certification. When she called they said, "Oh, I am sorry, we forgot to tell you that you need 9 more credits." This was a surprise, as they had advised her on what classes to take in order to get her credential.She has been a working professional in the educational system for 8 years with a temporary credential. Her school loves her! However, after Brandman University mishandled her advisement, she could no longer work in the public school system. Her school couldn't hire her back as a full time teacher, although they kept her on full time as a substitute until she could work it out with Brandman.She called Brandman University to say, "Okay, what do I need to take to get this out of the way?" They said 5 more credits! Then advised her to take two more classes. These classes were ones that she had already taken at Brandman University, however, they had changed the names. She told them she had already taken them. A week later she called them back for clarification and they said, "Never-mind, 9 credits....Goodbye." She is now unable to get a hold of them.Here are the rules of Brandman that I have observed:1. Brandman University has 26 campuses, with staff that hasn't a clue about what is going on at any of them. You WILL fall through the cracks!2. They will not return your calls, and they will not answer your questions. They WILL refer you to someone else, who will nearly always refer you back to the first person you talked to.3. They offer inferior classes at high prices. Although it may seem convenient to take online classes, Brandman's classes are of inferior quality. The classes are a huge waste of time, are one size fits all.Brandman's ineptness has placed financial hardship on us, and has jeopardized our careers. They are a poor choice."
  • Reviewed: 4/19/2013
  • Degree: MBA in Organizational Leadership
"One Stop is not there to manage your money. It is the student's responsibility to be aware of their financial needs. When you open up a checking account, you do not hold the bank accountable for for your lack of funds. Again, it is YOUR responsibility to ensure that you are financing your education, whether it is with Financial Aid or paying out of pocket. Not every system is perfect, but I rather call one person to handle my concerns than calling 3 different departments. They have many campuses throughout CA and WA. As a working student, I understand that we have other priorities and responsibilities, but the students who speak poorly of BU, should understand that it is still our responsibility to be proactive and not reactive. Follow up with your advisor or with your one stop if your concern has not been addressed. We cannot always feel entitled to certain things, yes we pay for this education, so it is still up to us to ensure that everything is being handled accordingly. We are all flawed beings, we make mistakes, but we work towards making things better. I think that the system has moved up several notches from where it was last year. This school has a bright and successful future. I will recommend Brandman University to everyone that I know who is seeking a successful education and a bright career."