University of Phoenix Reviews

  • 1,326 Reviews
  • Nationwide
  • Annual Tuition: $9,552
63% of 1,326 students said this degree improved their career prospects
61% of 1,326 students said they would recommend this school to others
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Student & Graduate Reviews

Estela Diferretti
  • Reviewed: 6/28/2021
  • Degree: Business
"I decided on UOP for my MBA and certificate in accounting to sit for the CPA exam. My undergrad was from community college and SDSU. Those school financial aid departments always had a solution and never had any kind of errors in disbursements, and if they did they did not hold me accountable for their mistakes. For the most part, the instructors are great and very knowledgeable not only about the course work but with actual experience in the field they are teaching. The online resources are also very helpful and make remote learning less challenging. However, I have had nothing but bad experiences with financial aid! I mean this is a for-profit school. This is the department that should be staffed with competent and proficient people. They make so many internal errors and pass the blame to the student. Their errors cost money or you need to apply for more loans! Let's say you do all the process correctly, to access your loans is never smooth either. They just simply have unqualified staff handling your money! If it wasn't my last class I would just walk away! If for not all these financial aid setbacks this school is really great for working adults. As long as you can handle the added stress factors and anxiety that come with it, then by all means go for it!"
Victoria Martinez
  • Reviewed: 6/27/2021
  • Degree: Nursing
"So, just to start, I had already been a nurse in the field for 8 years before enrolling in their BSN program online. The BSN is a required stepping stone for me to obtain a higher degree level and career within the nursing world. UOP was highly recommended by several of my colleagues, so I decided to try it out. Not only did they provide a massive tuition discount, since my ADN college partnered with their university, but their accreditation was accepted by all CRNA schools, including the state universities where I live as well as several others I had checked before enrollment. Like most degree plans, you HAVE. TO. DO. THE. WORK. I had several late nights writing papers, researching, and juggling a career and family, but ended up graduating with a well-deserved 4.0 GPA. The staff was supportive, the classes (though not thought provoking for me as I was already in the field for quite some time) were easy to understand, and laid out the requirements. The staff was also supportive of any concerns regarding professors that were presented. I have found the majority of people who have complained about this program are those who thought they could enroll and do half-attempted work and try to pass through. I have had ZERO issue with their accreditation into grad school, and have had found that though I have no salary increase from going to ADN to BSN, I have been offered several promotions and more upper-level opportunities within my nursing career for the BSN credential. This was by far the most affordable program, and they provided me with the tools I needed to succeed. It is up to the student to be successful, success is a choice, not a given."
Eric High
  • Reviewed: 6/16/2021
  • Degree: Criminal Justice
"Prior Army enlisted/current law enforcement professional. Instruction? There was little or no instruction at all. I never spoke with one so-called "professor" and their actual posts were rare. It was a scam from the beginning and I was so hopeful concerning the potential positive impact on my career that I wanted so badly for it to be real. I had already realized the "Masters" program was not of any substance or real educational value prior to my son reading the assignments and work of others over my shoulder and laughing at it. Group participation projects were an exercise in correcting the work of others who were writing at less than a 10th grade high school level. Group discussion boards were a mish mash of crazed comments or nonsensical to simplistic elementary school grasps at the obvious. My son was 11 and he and I began to read posts together for comedic purposes. An 11 year old seriously laughed at the "graduate level" work of adults and the non existent courses of instruction (of course, he's now 24 and about to attend a top notch law school with a 173 LSAT score). I gained less than nothing professionally or personally and I'm still saddled by the debt. If you have to do so, spend the money to go back to school and take some undergrad work to improve your chances of participating in a REAL graduate program. Don't be a "Phoenix". It's a garbage diploma mill and not worth the time of anyone of actual intelligence."
Joe K
  • Reviewed: 5/22/2021
  • Degree: Information Technology
"The University of Phoenix has some great courses however, information technology is not one of them. I didn't know any better when I enrolled in this course and they assured me the courses were updated frequently(laugh) The course was thrown together with anything technology that they could find, the course also offered a programming certificate this was a joke because an entry-level position in this field you need to be able to create webpages from scratch and from looking at photos of client expectations. This Course had the right lineup but only brief introductions that I could have done for free online. I am 59 and trying to change careers as I cannot do heavy lifting anymore after 35 years as a retail manager and this degree is worthless as a retail manager is all I still qualify for and 35,000.00 in debt as they should either give me a good portion of that back to get the proper classes or offer me the classes for free to obtain the jobs related."
Taylor Davis
  • Reviewed: 2/18/2021
  • Degree: Healthcare Administration
"University of Phoenix has been the best choice I made in my college career. They really want to help their students and help make a better life for their students. They do everything possible to accommodate life and unexpected things that happen in life for their students. I am 7 months away from graduating with my degree and I can honestly say U.O.P. has made it so easy for me to incorporate schooling into my busy life with two kids and a full time job. I want to thank all of the instructors but especially the academic counselors for all of their help getting me to where I want to be in life!"
  • Reviewed: 1/17/2021
  • Degree: Information Technology
"I love attending UOP online with my busy schedule of working and being a wife. UOP is a National accredited online college. The course work is very hard which pushed me to study harder. Don’t expect UOP instructors to hold your hand , this is something you’re going to have to do yourself as in the real world, and in the real workplace . UOP learning is intensive as is the work place . A Phoenix will fall down and rise up, However, it depends on your hard work and dedication to earn your wings. I had lots of lab training to complete for real world scenarios in programming language, cybersecurity, etc. UOP has stepped its college game up . I’m proud to be a Phoenix Graduate."
  • Reviewed: 12/18/2020
  • Degree: Nursing
"I am very disappointed with the institution to the extent I wish I had chosen a different school. Before my enrollment, I spoke with Adrian who provided the information I needed to proceed with the enrollment process. Overall, I made my decision based on the price of my tuition- which was supposed to be $350 per credit hour, for every class, until the end of the program. However, since the beginning of the program, I have been trying to fix this issue. My tuition has been $398 per credit hour. I have spoken with so many different people, and nobody seems to care or be able to come up with a solution for my problem. The last person I spoke with gave me 7 to 10 days for the issue to be solved. Today is day number 15 and I have not received a call back to follow up on my request. At this point, I am not sure what else I can do. I need to get this resolved as I cannot afford the higher rate. Can someone assist me?"
  • Reviewed: 12/13/2020
  • Degree: Business
"I attended the University of Phoenix and left due to illness and I actually went back to complete my degree. I transferred every credit into another College I applied to, and no one questioned my credits. The enrollment team accepted every credit into their University. My GPA was very high from doing the work. I actually went back to the University of Phoenix, because I realized the learning forum was much more organized and professional. It depends on the person and what they put into the learning experience."
Andy Hoffman
  • Reviewed: 12/9/2020
  • Degree: Management
"Stay away from UoP. When faced with a job relocation, the school refused to provide information I needed to complete my degree remotely. They then cancelled my program and told me 90% of my credits were invalid. The University of Phoenix is first and foremost a business whose intent is to get your money."
  • Reviewed: 10/8/2020
  • Degree: Nursing
"I do not recommend anyone continuing their education at this school.I enrolled in this program so that I can move on to the next stage in my career. It was my only option. The enrollment counselors make it seem like this is the best program for adult learners.However, once in the program some of the instructors are downright rude and treat you like children instead of adults.Majority of the instructors do not know how to teach and the ones that do are somehow quit. Know for a fact that favortism which is the cause for good teachers to leave and they promote the ones who are not so good. Quite the contrary of the last program I was enrolled in previously. I do not plan to go back to this school as they have burnt bridges with me , including financial aid which you have to stay on top of because things are always changing and its some dishonesty there as well. See the past lawsuits and complaintsfrom students. I am happy I am done with the program and it gave me the chance to still work and go to school but that is all. The rest is just downhill. Would not recommend.Look into other programs."
Student BSN
  • Reviewed: 10/3/2020
  • Degree: RN to BSN
"I must admit.. it truly is a great school. All the projects and homework assignments are clearly defined, easy to access , guidelines are listed for each assignment, everything is so well organized, and the website is super easy to navigate. My first teacher was a perfectionist and very critical but the staff are all so nice and they give you every tool you need to succeed. I’m very happy with my decision to go to UOP."
  • Reviewed: 9/25/2020
  • Degree: Business
"UoP was affordable and curriculum was easy to follow. I completed most of my classes in the classroom, but because of CV19, I my last 4 classes were online. ,"
  • Reviewed: 9/16/2020
  • Degree: Business
"I took UOP because of my work schedule. It was difficult and different. However, it’s helped me get a better job and the school really works around your schedule. I think it just depends on who is your counselor and who are your professors. Is it pricy? Yes, but it’s very flexible. Now my daughter who is close to entering college is thinking about flexibility too. She is already taking college courses, from a community college, while in high school. When I help her, I notice the the same style, format, etc. as in UOP. So I’m seeing that other colleges are starting to be flexible too. Some students don’t learn from UOP but I did and took it seriously. I was worried about their accreditation, but I did a lot of digging. They are accredited but I don’t think for all their degrees they offer. Everyone has to make effort and not just assume. Its life."
Neesah F.
  • Reviewed: 3/8/2020
  • Degree: Human Services
"University of Phoenix was an amazing experience for me. I was able to take classes online,but majority of my classes were on campus. I was a single working mother that had a busy schedule, but the UNOP instructors and schedule was very flexible for me.The instructors were understanding,compassionate,patient,knowledgeable and experienced in the field of human services. UNOP on campus was a part of helping me overcome anxiety with speaking to the public while presenting speeches in class.It was a process for me, but I am grateful for all the learning tools, teaching and knowledge that I received while attending this university. I also met some amazing people in the classroom setting and had the opportunity to network and assist within the community during my internship with UNOP."
  • Reviewed: 3/3/2020
  • Degree: Psychology
"I completed my associates and my Bachelor's Degree at this school and i really enjoyed my experience. I was able to work full time and be a parent while doing so. The school is expensive and I had a few teachers and assignments that i didn't like but I feel like i would have had that experience anywhere. Most of my instructors were knowledgeable and helpful. I was able to get support from my advisor when needed and i never had any issues with financial advisors. I have not had any issues finding work since graduating. I actually started a job as a Social Worker just two months after graduation. In my opinion if you are a self motivated individual who is able to read materials and get the work done with direct supervision you will find that a degree at this school is very attainable and enjoyable. I am currently looking to get my masters and would love to return to UOP but unfortunately, they do not have the degree option i am looking for. I would recommend this school to anyone who has a busy lifestyle but is self-sufficient."
Kelly jackson
  • Reviewed: 12/28/2019
  • Degree: Healthcare Administration
"I chose to do this degree online as Im a single parent and parental caregiver. I did enjoy that I could do some at my own pace. Faculty was very kind and very thorough in helping me get through courses that could be difficult. I had to finish one more course after Hurricane Harvey hit. University of Phoenix even lent me a computer to help me finish as mine had flooded. The only thing I have negative to say is that this degree really hasnt helped me any in growing my career personally"
Laura Daily
  • Reviewed: 12/12/2019
  • Degree: Healthcare Administration
"This school led me to believe I would have assistance in finding a job in my area of study. After weeks of calls and emails I finally agreed and enrolled. I worked hard for the high GPA that I graduated with. After I had completed the program I got no assistance. The only thing I got was more badgering about continuing on. Now, I'm stuck with all of these loans and a worthless degree. Every place I have applied will not accept my degree or told me I had no experience, which this school promised their assistance in."
  • Reviewed: 12/6/2019
  • Degree: Information Systems
"I applied to the University of Phoenix to start my master's degree thinking that a Cybersecurity Certification will help me achieve my goals. It turned out that this is not a license; this is crap. Basically, it is a boot camp to get real licenses. Thank god I realized that the first day of school. I was confident enough to drop the program, and since I only open blackboard one day, I wouldn't have any financial responsibility. LOL. They do not have a grace period for master's degrees. It turned out that since I posted a personal bio on the first day of class, which btw did not count towards the final grade, they counted that as attendance; therefore, they charged me for a whole week of the course. Did I mention the program was online? Well, yes, charging attendance for an online class. This is the most ridiculous thing ever. These people are sharks. Remind me of a car dealership. Money before anything else. What a bad experience!!!"
Nick Burns
  • Reviewed: 11/30/2019
  • Degree: Information Technology
"The degree helped me to advance in my career, not because of the knowledge that I gained, but because of the actual piece of paper. Employers are still entirely focused on what degrees a candidate has, instead of their actual productivity, experience, creativity, and willingness to learn. What a shame. Well, I played the game, spent the money (took 10 years to pay off the student loans) and it led to employers actually considering me for a job. I learned way more on the job than in this school. The worst part was the rampant plagiarism by several of the other students. There were at least two or three in each class that would copy/paste responses verbatim from a google search. I had to be the one to point this out to the instructors and the students would remain in the class, even though they didn't do their own work. I reported it to my academic counselors who told me that they were following up, couldn't tell me the outcome due to confidentiality, but I would see the students again in later classes. I documented it very clearly, which links to their source and how their answers were not their own. UOP just wants your money. They don't care about an actual education. After four classes went by with the same behavior, I just gave up and quit complaining. I would merely post snarky responses to the offending students asking, "what's your source of information", or, "wow - you seem to know a lot about [topic] for being a BSIT student! Do you work in that field?" Their responses were incredibly lame. Instructors didn't even notice or care."
  • Reviewed: 11/27/2019
  • Degree: Teaching
"I am a teacher with a Master's Degree, and I took a few undergrad courses from UOP to earn an Science Endorsement. I had a really awful experience. The 2 courses I took required group projects, and some of the members in my group did not come through on their part of the assignments. My grade tanked as a result. When I reached out to the instructors and the University admin about it, they replied that there was nothing they could do- it's a group project, therefore everyone gets the group's grade. I think that's a bunch of crap. I didn't pay $1300 for a class to have my grade plummet because of other students' poor efforts. Also, one of the assignments, the instructor posted in the wrong place. As a result, I didn't see it, and therefore ended up getting a 0 on it and she wouldn't let me make it up. Again, I reached out to admin and nothing was done. Finally, get ready to have your undergrad class assignments graded as much on your proficiency with APA format as your mastery of the content. I didn't mind so much because I know APA well, but I think it's a joke for undergrad courses to be judged on anything more than mastery of the content and adequate grammar skills. I was planning to take several more courses from UOP, but never again. Trust me, take your money elsewhere. I ended up with Bs in these courses, which would be fine except for the fact that I am an A student. It frustrates me to not have my grades reflect my nature, work ethic, and mastery of the content."