University of Phoenix Reviews

  • 1,344 Reviews
  • Nationwide
  • Annual Tuition: $9,552
63% of 1,344 students said this degree improved their career prospects
61% of 1,344 students said they would recommend this school to others
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Student & Graduate Reviews

Shawna tooman
  • Reviewed: 3/16/2023
  • Degree: Child Development
"Forget wasting time here…. I’ve been asking for a schedule of classes for weeks and just excuse after excuse. I’ll take my money elsewhere to a school that actually cares! They do not respond to you in a timely manner and the portal is useless as they don’t check it to get documents from there."
Connie King
  • Reviewed: 2/9/2023
  • Degree: Accounting
"I feel like I wasted time and money on my degree. I have had a really hard time getting the career I want. The only thing my degree has help me with is getting my foot in the door to low paying jobs. I don’t think employers take this degree seriously. I was just told by a recruiter I should take the name of the school off my resume. I wouldn’t waste your time or money."
  • Reviewed: 1/13/2023
  • Degree: Healthcare Administration
"I'm writing primarily to respond to some concerns here and to provide an update on the program. UoP offers both an traditional and accelerated program for MHA completion. If you're a clinician or other long-time health professional that did well in undergrad, I encourage you to consider the accelerated program. It is cheaper and the program is teaching non-health professionals how to think on larger scales and consider regulatory requirements. The degree will help with my career progression, as an advanced degree is preferred for senior leadership. The program carries is accredited by the Commission on Accreditation of Healthcare Management Education (CAHME), which is preferred for military and government jobs. Use that preference to help your job search if you were unaware. And if you were unaware: why? Job progression and placement is a personal responsibility. How do you perform in your current job? If you're not consistently meeting and exceeding goals and a team player, of course you won't be given an internal promotional opportunity based on your degree obtainment. External want to hear what you have accomplished in your professional life. This is a professional degree, designed originally for those already working in the industry (Assignments altered for COVID restrictions/job loss). If you're working to advance your current career which is going well enough - take accelerated and knock it out. If you dunno health care, do the classes. There is a slew of folk as described below that are in over their heads and will make team work difficult at best. Team work became less taxing about 3/4 of the way through the program (lol). The individual classes run about $2200, not $3k listed below. I opted out of a specialization, as all are topics I feel I've covered professionally. I suppose my overall point is that you get what you put into it. The schooling is for the education and self growth, not for a piece of paper. If your mindset is that paper will magically open doors, don't bother taking a spot in class. If you think/know it will be a tool in your career progression kit, rock n roll."
  • Reviewed: 12/30/2022
  • Degree: Human Services
"I graduated in 2019 with a bachelors degree in human services. Throughout my experience with UOP I can say it was great! I had knowledgeable professors who had real life experience related to the human services field. The professors I had taught us the appropriate fundamentals needed to further our competencies in the human service field. We had in person mock assessment practices, 750 hours of field experience(internship) provided, group work, individual work, and so much more. I truly feel that this program was a success for me! I learned so much. After graduating I was able to start my career shortly, 6 months after working in social services as a social worker for 3 years and later started working in behavioral health (mental health). I am not a current graduate student at our local university going for my masters degree in social work. This degree is very much so accredited and valid. I am thankful for the experience I received at UOP."
  • Reviewed: 9/28/2022
  • Degree: Elementary Education
"I have been a Student with UOP since October 2021, and I would rate them "0 stars". Their Communication sucks, If you do not call them, they will never call you to give you an update on anything. Their representative in all their departments sucks; each time you talk to someone, all they can do is: - Apologize but don't fix the problem -Tell you they will follow up or call you with a follow-up but never does. - Transfer you from one representative to the next - They keep blaming each other for miscommunication They can penalize you for anything or kick you out of your program even though the circumstances are out of your control. They don't consider out-of-state students, knowing the time difference and the location of the out-of-state students. My experience with them has been horrible; they have brought 4x more stress in my life than my job and life. I can't rely on them for the proper support and assistance I need at the time as an out-of-state student working hard to earn a degree. I keep begging them for help. I regret signing up with them, but they were the only university offering the course I needed online. I would never recommend anyone to them. The only good service you will get is from your Professors/ Instructors other than that; administrative is a no-no."
Michael Worley
  • Reviewed: 8/15/2022
  • Degree: Nursing
"You take away what you brought into the program. At fifty years of age I decided I could no longer compete in acute hospital nursing. I came with a BSN, 30 year backgrounds in critical-emergency care, as well as medical-surgical, and telemetry nursing. My wife of 20 years was supportive of my ASD behaviors and desire to step back from night shift bedside nursing which interferes with our personal lives. I feel that I could have never qualified for the standard bricks-and-mortar educational structure of a University. The hybrid Phoenix model best served my educational needs while allowing my to work full time. My ASD weaknesses were also my strengths: I LOVE to read and possessed a a nearly eidetic memory for facts, especially history. The UofP 'learning team' model was very difficult but I was fortunate to finally find a handful of equally devoted classmates. I learned to perform EB research, create power-points, and composed a >3500 word thesis that was well praised. I borrowed @$25,000 for the 3 1/2 year program and just finished paying off the last of my student loan this year. Our class were told that the UofP program would "prepare us to work in a 'Minute-Clinic', pass our national APRN boards, but that our first year as credentialled Nurse Practitioners would give us the most challenges. All three predictions were correct. I was fortunate to find a job as a 'new grad' NP and went through severe on-the-job stress. The hardest part as an ASD nurse was to "put on the NT mask" for job interviews: I've dreaded these challenges throughout my life when I'm expected to 'act like normal people'. Once on the job I was able to relax. I am one of the '12.5% who graduated from the University of Phoenix. I owe my success partly to its academic ,model, but not ALL. This may not be the 'best fit' for every student."
  • Reviewed: 8/7/2022
  • Degree: Information Technology
"If you are looking to get a Bachelors degree in Information Technology, I would highly consider you to reconsider. At least reconsider as to what school your going to. I completed my bachelors in Information Technology here at UOP, but what I have learned is that it's useless. I walked away with a single cert, and nothing more which as you may already know, in the IT world. They care very heavy on certs. And you need at the very least the very basic certs such as A+. I got a bachelors in information technology and I don't have any of the basic certs. I am only learning this after having gotten my degree and checking out the career field. I would recommend you to go on indeed or another job search website, in your local area and type in whatever it career field you want. See what certs you need and go from where. A lot of the jobs require you to have some years of experience in whatever field, at least 2 years but they supplement those years of experience if you have a masters. But again... CERTS. If you dont have any certs, your not going to get into the IT field with just a degree. The company will choose someone who has a degree and all the certs and more, over you with just your IT degree. They will also hire someone with just CERTS and no degree over someone who just has a IT degree and no certs. Because the certs show that you know what your doing. The degree doesn't. Keep this in mind if your going to get a degree in IT. I would also look at another school and see or ask what are all the IT certs you are going to walk away with when completing the program. I walked away with only 1 cert. That was Netowkring+. Thats it. And it still doesnt help me get a job. Just keep that in mind when looking for a job before you decide to spend your GI bill or personal money into getting a degree."
Almost Done
  • Reviewed: 6/5/2022
  • Degree: Information Systems
"I've been to plenty of online schools & this UoP is my top choice. It's one of the fewest universities that offer a competency program & it's within 4 months. It provided me the flexibility to turn in assignments whenever I want. No following a schedule or calendar. I felt the courses were fairly challenging & fair. I'm giving it 4 stars due to an experience I had with a course & overall quality of the program. Although it was a technical degree, it's mainly focused on papers & literature. There were no labs or anything. It's a tech degree & there should be labs. Second, I had a bad experience with a professor that was a harsh grader I had to retake the course. Pretty much half the course failed. He was one of the worst professors I have ever taken. I almost ended up wanting to drop the program entirely all because of him. But was able to punch through & pass the retake course with flying colors! And within a shorter time. Other than that, I completed the program for just $10k with great flexibility. So I can't complain. For the remainder of reviews that say their degree is useless, my response to them is You Make What You Can With Your Degree! You can't JUST rely on your degree to get a job. The world has become more competitive & talented. You need to put yourself to the top & showcase your skills & resume. Lastly, if you just want a paper (degree) to pass a checkmark with HR, this is it. If you are expecting to get a high end corporate job with this degree, look elsewhere. Government doesn't mind, if that's your goal."
Daniel Steiger
  • Reviewed: 5/12/2022
  • Degree: Medicine
"I am currently taking chem II and have took chem I just before this. I took them because they are 100% online with lab credits which appeals to me as I work a full time job. Pros: 1. The lab simulator is excellent. I have not found many other alternatives to getting science class lab credits online. 2. 100% online, very flexible schedule. Cons: 1. Teachers don't meet with students in one on ones. I could only message them with questions and wait a day for the responses. 2. The quizzes have wrong answers and typos in the questions. I found this especially egregious considering most of the questions on the quizzes were pulled directly from the textbook. They couldn't even plagiarize correctly... This was frustrating beyond belief. I am astounded that the quizzes were approved to be used in an academic setting. 3. There are no resources for students besides the textbook. There were no recorded lectures, no power points, no practice questions with answers. Overall, I wouldn't take a course here unless you have no other options. I don't know where my money went when I payed for these chemistry courses. It must have just been the third party software used for the lab simulation."
  • Reviewed: 2/20/2022
  • Degree: Computer Science
"Honestly, before applying I looked for many reviews but could not find what I was looking for and decided to give it a try. The system of learning is just some writing with activities, which are nice, but the regular discussion posts are just annoying, not helpful and it gets repetitive every week. First you will find them fun but, you will hate it afterwards, no doubt it improves your writing skills. I passed almost everything with 30 min study time 3 times a week with grade A. So, think about it. Grades are not important here, its what you learn and how it will help you in your future job. There are no exams, yay! but, I am not spending 60,000 on a degree which does not have proper testing practices. I mean think about how employers will look at your degree, even though its valid. So, awesome university with career, finance, and online system, but thats not enough and its not what students want the most. There should be better tutors, live classes with live mentoring and regular video study sessions to keep students motivated. Lastly, exams, both multiple choice and performance based. I completed and passed two courses with easy A grade. Currently, looking for better and cheaper options. Forgot to mention, it is very expensive for what it provides."
Monique D Lewis
  • Reviewed: 2/10/2022
  • Degree: MBA
"Began the MBA competency-based program on 1/16/2022 with excitement and enthusiasm. Very disappointed at the lack of instructor and mentor guidance, assistance as promised. The mentor acted as a motivational cheerleader only, and the instructor was vague at best of her specific expectations. 3 weeks in, I dropped and found an MBA program with instructors who want you to succeed and provide detailed and clear expectations and mentors who are subject matter experts that help you maneuver through the program knowing if you have any uncertainty they will take out the guesswork and guide you to where you need to be by giving you specific individual feedback. After all, it is a LEARNING environment, you are not a Master yet. Thoroughly Disappointed in this program. I now know why Phoenix is NOT listed as one of the best online MBA programs. Proceed with extreme caution!!!!!"
Elena Zuniga
  • Reviewed: 2/8/2022
  • Degree: Public Administration
"Such a great University. I have no complaints. Other Universities should feel threatened by University of phoenix because of the high quality of education,support and technology. If it weren't for UOP, I don't know were I would be or stand. Meaning, Going to campus University did not work out for me because either classes were to full and had to wait longer to graduate, hardly no support from teachers or academic counselor were I had to WAIT and make an appointment and no resources to help during the program. I recommend UOP."
  • Reviewed: 1/17/2022
  • Degree: Accounting
"It was truly the worst mistake of my life choosing this school for my education. My bachelors degree is costing me 55 thousand dollars and I’m teaching myself. There is no instruction from professors. I thought there would be some kind of virtual classroom environment where professors actually teach, but nope. You have your textbooks and your assignments and you’re basically on your own. If you reach out to professors about struggling with the material, you’re met with encouraging words to keep going…. No help with the actual material. I’m not sure what I’m paying for other than access to textbooks and the piece of paper degree, which now I hear isn’t worth much coming from university of phoenix. Apparently employers laugh at degrees from here, so who knows if i’ll even be able to find a job with it. My first 3/4 years were filled with filler classes that had absolutely nothing to do with my degree. I graduate in 11 months and i’m JUST starting to get into classes that have to do with my field. I’ve had some errors occur with the finance department as well. I feel like all college is a scam, but particularly this one. Only out for money."
Francis Schrouder
  • Reviewed: 11/16/2021
  • Degree: Information Technology
"Overall I'd say my learning experience at UoP was a positive one. Even though I was juggling between work and school, I managed to successfully graduate from my program. The only down side was the online classes weren't really student focused as you'd imagine. So you get all these information to absorb and all these assignments and tests to do at the same time. Good thing is there are tonnes of UoP study resources & assignment help services out there. One that I found most helpful was But overall, I'd recommend the University of Phoenix to any of my friends."
  • Reviewed: 10/27/2021
  • Degree: Computer and Information Science
"I would not do this again. I'm over 16000.00 In debt for a useless degree. I felt like I was talked into this program. Now I'm in debt for.tbia useless degree. Please do not agree to sign up with this college. This bill for me has naked me depressed and over my head"
  • Reviewed: 9/29/2021
  • Degree: Education
"Look, this school is not as affordable as it appears. It markets itself as an "affordable online option", which drew me in, but the kicker are the fees. They charge you for EVERYTHING. Just registering will cost you around $500.00. They charge you for dropping classes. They charge you for processing documents. Need a transcript? Fee. I couldn't even continue to go. You may as well go somewhere with a better reputation and courses since they're going to charge you the same amount anyway."
  • Reviewed: 9/13/2021
  • Degree: Counseling
"Beware!!!!!!!! Beware!!!!!! This school is about making money and will rip you off at any opportunity. They are so nice and helpful when helping to get you enrolled and once you are in, that ends! This is why they only have a 35% retention rate. Save yourself a lot of time and frustration and money and go elsewhere!!!!!!!!"
Jemel M
  • Reviewed: 7/25/2021
  • Degree: Business
"In September of 2019 I decided it was time to use my G.I. Bill to attend college. I served in the Marines for 12 years 2001-2013 as a Supply Chief. The counselor instructed me to give him my SMART transcript so he could see how much of my military education would transfer over to UOP credits. To my surprise it was 50. With this information I started my my classes and never looked back. Out of high school I attended The University of Kansas and my curriculum was just as hard if not tougher in some cases at the UOP. Not only was the work challenging but I could always get a hold of an instructor if I needed them. The one thing I don't care for is the group projects but luckily I had good partners. I worked a full time job 7pm-7am as a Production Manager and was still able to find the time to complete my program. You truly get what you put into it. The biggest gripe I hear is that they are for profit. I personally don't understand what the big deal is. What school isn't for profit. How do you expect to get new academic buildings built if you aren't making a profit? Whatever stigma the school about it being online should be erased by this point. Every school in America had to figure out how to convert their platform to online and UOP didn't. They are the best in the country at online learning. This past April 24th I graduated in Phoenix Arizona with a Bachelor's in Business Management. Before graduation I had been accepted into several MBA programs to include University of Tennessee, Penn State, Purdue University and University of North Carolina at Pembroke. The UOP had their graduation at the Arizona Diamondbacks Stadium. I must say the UOP sold me to come back and get my MBA. This was the most professional graduation I have ever attended which had to be hard because we were the first in person graduation since Covid-19 started. Now a month removed from graduation I was hired to be a Operations Manager for a Walmart Fulfilment Center which is a 6 figure job. I could not of been hired for this job without experience and a bachelors degree. One of the key things a learned in my undergrad that I use often is a SWOT analysis Strength, Weakness, Opportunities and Threats in business. I would highly recommend this school to anyone especially if you are working fulltime and you are a parent. Don't listen to others do what's best for you!"
Estela Diferretti
  • Reviewed: 6/28/2021
  • Degree: Business
"I decided on UOP for my MBA and certificate in accounting to sit for the CPA exam. My undergrad was from community college and SDSU. Those school financial aid departments always had a solution and never had any kind of errors in disbursements, and if they did they did not hold me accountable for their mistakes. For the most part, the instructors are great and very knowledgeable not only about the course work but with actual experience in the field they are teaching. The online resources are also very helpful and make remote learning less challenging. However, I have had nothing but bad experiences with financial aid! I mean this is a for-profit school. This is the department that should be staffed with competent and proficient people. They make so many internal errors and pass the blame to the student. Their errors cost money or you need to apply for more loans! Let's say you do all the process correctly, to access your loans is never smooth either. They just simply have unqualified staff handling your money! If it wasn't my last class I would just walk away! If for not all these financial aid setbacks this school is really great for working adults. As long as you can handle the added stress factors and anxiety that come with it, then by all means go for it!"
Victoria Martinez
  • Reviewed: 6/27/2021
  • Degree: Nursing
"So, just to start, I had already been a nurse in the field for 8 years before enrolling in their BSN program online. The BSN is a required stepping stone for me to obtain a higher degree level and career within the nursing world. UOP was highly recommended by several of my colleagues, so I decided to try it out. Not only did they provide a massive tuition discount, since my ADN college partnered with their university, but their accreditation was accepted by all CRNA schools, including the state universities where I live as well as several others I had checked before enrollment. Like most degree plans, you HAVE. TO. DO. THE. WORK. I had several late nights writing papers, researching, and juggling a career and family, but ended up graduating with a well-deserved 4.0 GPA. The staff was supportive, the classes (though not thought provoking for me as I was already in the field for quite some time) were easy to understand, and laid out the requirements. The staff was also supportive of any concerns regarding professors that were presented. I have found the majority of people who have complained about this program are those who thought they could enroll and do half-attempted work and try to pass through. I have had ZERO issue with their accreditation into grad school, and have had found that though I have no salary increase from going to ADN to BSN, I have been offered several promotions and more upper-level opportunities within my nursing career for the BSN credential. This was by far the most affordable program, and they provided me with the tools I needed to succeed. It is up to the student to be successful, success is a choice, not a given."