Student & Graduate Reviews
Lopez - 7/22/2014
Graduation Year: 2012
"Incompetent teachers, can get an A in a class you learned nothing from. Business's don't even notice this degree. It has not helped me get a job, just farther in debt. Sorry I ever attended."
BT - 5/13/2014
Graduation Year: 2016
"I am on my second year at the UOP and i am overall satisfied. The classes are flexible. I can work and go to school full time. Also, when i move out of the current stats i am in i can transfer to another UOP. Im not tied down or stressing over assignments or financial aid. The instructors are great! Overall a great school!"
RJM - 4/24/2014
Graduation Year: 2009
"As most have stated, one must carefully weigh the pros and cons before dedicating the time and unfortunately, the money. My personal experience is that I started school at a traditional brick-and-mortar university right after high school. I then left and went into the workforce, but always knew I would complete school at some point. After my first year of school and working, I left the state university and went to community college. Taking the same classes at community college would defray some of the cost. So I got my associate degree from community college and transferred back to state school. Well I had some outstanding debt, which would take a while to reconcile. So enter University of Phoenix. I completed some survey and next thing you know people are calling, and e-mails are filling the inbox. So after talking with the advisor, we agreed on a starting point. I was coming into the school with some 80 credit hours. I was simply trying to finish as quickly as possible and move on to next degree. All in all, it took a little over a year to complete. Now, like others have stated, it ended up costing more than what I thought, but nowhere near what others have paid. And financial counselors are terrible. As others have stated, they conveniently miss calls or should I say ignore calls. But I would contact any and every other counselor. I would also save e-mails and send with return receipts to prevent the old, "I didn't get that e-mail." As others have stated, there are people enrolled who should not be. They either have no capacity, devotion, or commitment and it really does hurt others who are more "committed" to completing an education. There are dropouts, and remedial students, and nothing wrong with them per se, but they should not be enrolled. No other institution would admit such student. Actually, there are other for-profit schools which would admit, in addition to the University of Phoenix. Anyway, I got my degree from this school, only because I got the degree in the field I was already working in. Can you imagine going here to learn computer science, and not being in the field? What would you learn. Now I did have some good classes, and some really bad ones too. But as someone said, it's what you make of it and your mindset. I knew I was going on to grad school, definitely NOT UoP. It's funny because when you are scheduled to graduate, the counselors again try and start re-recruiting students for masters' programs. If employers won't accept an AA or BS, they're certainly not going to accept a MBA. I took my UoP degree, and applied at a traditional state school, after passing the GMAT and was accepted. I completed all the coursework and earned my masters' degree. So in the end, because I was in a crunch for time and wanted to quickly fast-track my way to a graduate degree, instead of taking one or two classes for years to finish undergrad, I got what I wanted. To be honest, undergrad degrees are now like high school diplomas as more employers are preferring masters degrees. So my advice is to go to community colleges, which now have online programs at a fraction of the cost and complete the first 2 years of coursework. Then transfer to a 4-year university which is more reputable. If you do go to UoP, finish and then go to a traditional brick-and-mortar school and get your grad degree online or on campus. Many schools have weekend college, online programs, and offer flexibility. Lastly, when I got my masters, I no longer felt like I had to justify UoP to friends, associates, or employers. I'm sure many of you know that "look" you get when you say you went to UoP. My masters degree lets employers and colleagues know that I did go to a school which is competent, and held in much higher regard."
Melissa C. - 3/16/2014
Graduation Year: 2007
"I received my first degree from University of Phoenix back in 2007. Since then, I have also completed another bachelor's degree and a master's degree at other institutions. I've completed coursework at community colleges, state universities, online schools, and schools located abroad. Therefore, I feel that I have experienced enough different educational models to fairly assess what UofP has - and does not have - to offer. The education I received at UofP was on par with most anything else I have experienced out there. The majority of my instructors were excellent - all were working in a field that directly related to the subjects they were teaching, and all held high-level positions within the organizations where they worked. I learned finance from a CFO who worked for a NGO and was once a Wall Street stock broker; international business from an ex-merchant marine who went on to do consulting for big firms doing business overseas; business law from a seasoned and well-known lawyer; statistics from a retired state university professor who came to UofP to escape the bureaucracy of a big state school. Most of my instructors had PhD's, and all of them had real-life experience that the pulled into their lectures, which added a great deal of relevance to the material. Yes, there were a couple of dud instructors (I recall a marketing instructor that was about as inspiring as a dirt clod, and an accounting instructor who had zero social skills and was unable to connect with the class). However, you will find dud faculty everywhere - not even the most prestigious schools are without instructors who are either inept or unskilled teachers. Since my class sizes were small, my instructors got to know me, so when it came time to ask for letters of recommendation from them, they gladly obliged. I also found UofP to be more student-centered than traditional universities, which are mostly faculty-centered (there is a reason why those university classes are only offered in the middle of the day - and it sure isn't for the benefit of the students...). The quality of my classmates varied. Some were highly motivated to learn and do well, others clearly did not want to be there and did the bare minimum required for them to pass the class. UofP accepts anyone who can pay for the program - holding a high school diploma and having some work experience is all that is required for taking courses there. Overall, the students at UofP are a lot more mature and have a better sense of direction than traditional universities (they are on average older and have more professional experience). In terms of overall intelligence and motivation, I found the student body to be fairly similar to that at other schools I've attended - however, since the class sizes are smaller than other universities, and since UofP has a teamwork component built into all of its classes, those students who are complete duds really stand out. In terms of cost - yes, UofP is costly, but no more so than most state schools these days, and if you factor in room and board for those "traditional" universities, you'll be shelling out a heck of a lot more there than you will be at UofP. If I'd had to quit my job in order to take courses at a traditional university, it wouldn't have been possible for me to get a degree. The advantage with UofP is that I could keep my full-time job and continue raising my family while attending classes, which prevented me from going into an outrageous amount of debt. If your mom, dad, or wealthy auntie is paying for your education, this probably isn't an issue for you. I never had any issue with the financial aid aspect, nor with unexpected costs that some others have complained about. My financial responsibilities were clearly outlined to me prior to beginning the program at UofP, and I felt that the financial aid counselor did a fair job of walking me through the process of applying for grants and loans to cover the cost of my tuition. There were never any surprises. The university makes it very clear that if you need to drop a class after the drop deadline, you are fully financially responsible for the full tuition costs. This is not out of the ordinary - ANY university or college you attend has drop deadlines in place, and if you go beyond the deadline and wish to drop the class, the costs are non-refundable. Financial aid does not cover the cost of classes that YOU fail to complete - so if you do drop a class two weeks in (keeping in mind that UofP is accelerated, so two weeks in equates to about 1/3 of the class), you WILL still be expected to pay for the class in full. If you think you may have to drop a class, don't wait to do it. I have never had anyone question the credibility of my degree. I received a promotion and a pay increase shortly after receiving my degree in 2007. Since then I have gone on to get another bachelor's degree and a master's degree. All of my credits transferred (with the exception of some introductory course we were required to take prior to beginning the program). Contrary to what a few others have said, UofP is not a degree mill (these folks clearly do not understand what the definition of degree mill is) - You will have to work for your degree, and it will be challenging. I have never felt snubbed by instructors at other universities because my degree came from UofP. It is a degree from an accredited institution, and you will get out of it exactly what you put into it. There are some things that are lacking at UofP. Clearly, if you're interested in basic sciences, this is not the school for you. I also don't think the UofP model is a good fit for the 18-24 year old age group - there are no clubs, no sports, no extracurricular or social activities, and since most of the student body has commitments outside of school, you probably won't be forming close relationships with any of your classmates. UofP is not a liberal arts college - they do offer some liberal arts classes, but the selection is pretty limited. Most community colleges offer evening, online, and/or weekend classes, and I would recommend taking most, if not all, of your lower division coursework at a community college. My degree was in business, but I know others who received their nursing, counseling, and education degrees at UofP. All have had similar experiences to mine; I have yet to meet anyone who regretted pursuing their degree through UofP. It's an educational model that works especially well for working professionals. Overall, I can recommend UofP."
Phillip Parnell Woodard - 12/18/2013
Graduation Year: 2011
"The University of Phoenix is a challenging and rewarding educational experience for the dedicated working adult learner. From my initial application, subsequent matriculation, and navigation through graduation, the Phoenix experience is one for the ages. The team learning concept teaches you to value commitment to something higher than yourself as you learn the importance of communication and time management. The pace is quite demanding and if you are not a self starter, your experience will be challenging. Getting an education at the University of Phoenix requires a level of commitment most inexperienced students find difficult to attain and sustain through successful completion of your degree program. I am proud to be a Phoenix and would recommend it to any serious and dedicated adult learner."
Alex - 10/10/2013
"I have been attending UOP since 2010 and I will graduate in two months (December, 2013) with a Bachelors in Business Administration. I am currently in one of my last two classes. I have read a lot of the positive and negative reviews here and I feel most of them are correct. For the negatives, I have noticed a high turnover rate with academic advisers. I've had over 10 different advisers since I've started here. There are also plenty of lazy people who attend this school who cheat and/or don't really care. There was one guy I was in a class with who was about to graduate (it was his very last class) and he told me that he had never read any of the textbooks his entire time in school. That's pretty sad but only partially true as I know some of the assignments come from the textbooks. So he probably didn't read any of the books but at least opened them to retrieve the assignment problems. Of course that will just hurt people like that when they try to get a job using their degree and don't actually know much about that field of work. The financial department is pretty bad, too. Luckily I've been using the MGIB to pay for school so I've never had to worry about paying any tuition but the fact that they only process one class at a time with the VA department is very unreliable. However, in the past few months they have starting processing two classes at once which is nice. I've also had a couple of bad instructors. One guy basically told us that he wouldn't even really read our papers. Another instructor never graded our papers during the five week class but kept telling us that we were all doing fine. Then after the class was over, he finally graded everything and graded pretty harshly on all the assignments. Of course it was too late to redo anything and turn it in so I was really pissed. All of the other instructors have been pretty great though. Lots of work experience and they've had a lot of great personal, work-related stories to share. Overall though I'm pretty happy with this school. It's great if you can't sit in class all day, five days a week. I have a family and can generally only do homework at night so this school has been great. If you have plenty of free time to sit in school and do in-depth research projects then a regular state university would be better for you. It's up to you to read the textbooks and you do have to work with teams but I feel that's a good thing as you will end up getting a job and having to work with people you don't know anyway. So it's good to get used to working with groups of people. Overall, I'd recommend this school if you don't have time to attend a regular university and you can motivate yourself to learn."
Anonymous - 9/8/2013
Graduation Year: 2010
"I am compelled to write this review after reading some negative reviews. This is not a traditional school therefore expectations should be different. If your circumstances are like mine, a decade long community college student that has not been successful in pursuing higher education due to life or other factors, then this is the school for you. Thanks to the format and accelerated classes I was able to complete my bachelors in two years and yes it was pricey but worth it! I was able to transfer to a traditional college after completing my bachelors and finished a masters in education along with a teaching credential in special education and had no problem finding a job as a teacher for a school district. Now, I do what I love and as far as those pricey loans, if you teach for five years in low income school or in low shortage area then you can qualify for state and federal teacher loan forgiveness programs that forgive a certain amount of the loan. As far as the quality of the education, it is comparable to that of community colleges (I attended 3 different ones) and of graduate school at CSU. I had great instructors and lousy ones, which you will also find at traditional schools. Actually UOP instructors went out their way to help me more so than anywhere else I attended, when I was having difficulty understanding concepts they broke it down for me and seemed overall more more concerned that I succeed. Learning is based on cooperative team work and team presentations, which prepared me for graduate school, since that is the format schools seem to be going and what public schools are emphasizing anyway and prepares you for real life such as dealing with conflicts or different personalities. I never had any problems with my teams but did observe other group having difficulties. My own experience with the costumer service department and financial aid department was great! They were always straight up with me and when I needed help they helped, I had mentors supporting me every step of the way. They even helped me find classes at local community colleges to take courses I needed such as math, since they were very expensive at UOP and my mentor did not hesitate to refer me or set up dates to take exams for course credit. I only wish I had this support at the high school level, community college and even afterward at the graduate school level, it would have saved me a decade of lost time, headaches, stress, agony and misery of being stuck in a dead end job with a hopeless outlook. Along with that they have excellent online study resources which you can continue using even if you transfer for graduate school. The personal online profile/account you get beats noodle or blackboard that most traditional schools use. All of these services and resources are top notch and for me worth the price. I highly recommend this school!"
Indianapolis Girl! - 7/30/2013
"Tell us about your college experience.I have been attending UOP for a couple of years now. I have attended both local and online college as well. The first time I went to local college I tried to take online courses as well, but it was impossible. There was no instruction and I was clueless once I logged in and tried to attend the online courses so instead I just continued to go to class full-time which took forever, almost impossible to work and needed tutors from some of my Anatomy Courses as well. Since this was my second time around in college and I work full-time I decided to take a different route which brought me to UOP. I decided to change my major, which I have done a few times now. I think that UOP is great for people that can be organized, understand and know how to be consistently dedicated to online programs. From my past experience I would say that online courses can be a lot more time consuming and harder than going to class. This is because you have a lot of curriculum that you have to read and there is a lot of writing papers as well. Also, the team projects that are required can be time consuming and have negative downfalls due to communication etc. But this only helps one build better communication skills, knowledge of team work, management skills and how to work with others remotely as well, which, a lot of people do in today’s work world. The only negative downfall is some of the team projects, some courses require more time than others and the math courses. The only downfall to the math courses is the program you are required to use called “My Mathlab”, but it doesn’t matter because most local colleges now require you to use the same program so most likely you will not be able to avoid that. Aside, from that overall I’ve had to retake one class again because it was extremely difficult for me to dedicate the right amount of time to. I have taken the course a second time and passed with no issues. Before I start a new course I am always contacted by my academic counselor (Marco G) who has always been great about staying in contact with me. Also, my financial advisor contacts me about a few months and follows up as well. So, for as the negative reviews I have read seem to be from financial situations that people couldn’t deal with at the time or people not getting credits and had to retake courses. If you can’t get grants etc then you are well informed in the beginning about the out of pockets expenses so it shouldn’t be a surprise to you. Also, if you didn’t pass several courses it was probably because you thought online courses would be easier than just going to class and that is not the case at all. So, don’t get mad when you fail all your courses you’ve taken and claim it was a waste of time and money. Also, don’t complain about the instructors as well because they are very well educated and most are professors and have taught at local colleges as well. Overall, if you can dedicate the time and want to get your degree within a couple of years then this is a great school for you to attend!Would you get the same degree if you could start over?I was initially a psych major and now have switched to Business Management. I would definitely stick with Business Management or Finance as my major if I had to choose again.What advice can you offer other students?If you don't know what major you want to choose from the beginning take your pre-rec courses first and then go from there. If you are lucky to already be in an good work environment then you might want to pick a degree that you could excel with in your current work industry. Also, if you do not have a lot of time to dedicate to class, no matter what time, such as evening, morning or at night do not do online courses. Online course require time management, organization and dedication!"
Dawn - 10/9/2012
Graduation Year: 2012
"I started UoP in 2007 and have obtained my AA in Business (2009) and my BS (with concentration in Project Management in 2012). My financial and academic advisors were great. The helped me plan my classes, obtain the grants that I was eligible for, and encouraged me when I felt I was about to throw in the towel.The online classes enabled me to reach my goals without ever leaving the house. You do have attendance to keep, but the structured classes assisted me with time management. If you are seeking information about the online learning environment, I recommend contacting one of the many advisors for information like I did."
JEANNIE WEST - 7/24/2012
Graduation Year: 2012
"Ok folks, yes this is college and it is not a joke you do have to do your work and engage yourself in class. However the service that is provided in the student financial aid department leaves a lot to be desired. They do not follow their own rules on how and when you money pays for classes, I am a single parent and this takes alot of my time and is very important to me, oh ya by the way I an PAYING a pretty penny for crappy service, if I treated my customer's the way they treat the students accounts and the lip service that I have been served I would be FIRED from my job.It is just so frusterating because it seems to be about money for them, now understand this I get that this is a business which I have no problems with HOWEVER, DO WHAT YOU SAY IS COMPANY POLICY. This has been an on going problem and it just makes me want to walk away. I have enough to do and worry about in my daily life, if I cant trust my school to do what they say they are going to do THEN who can you trust??? They use the word school to make money as there is a built in trust for people when they deal with a "school" U of P has given that a new meaning for me. My son's college does not function like this so people cant say well she doesnt understand how it works..... BS!!!! They LIE and I am sick of it."