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University of Phoenix Reviews

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1114 Reviews
60%
Recommend This School
61%
Degree Improved Career
5 stars
(245)
4 stars
(545)
3 stars
(71)
2 stars
(92)
1 star
(161)
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2 out of 5
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Degree: Business
Graduation Year: 2020

Honestly I find their online forum to be betrer than most online schools. I llike rhe structure of everything but what is upsetting for me is the financial aspect. More importantly the lack of assistance should things become difficult. I am a full time stufent while workikg full time in an executive management position. So itnis taking me a while to earn my degree while balancing both. Through financial aid they have collected more than $30k for my schooling. I am now down to about 10 courses to finish and earn my bachelors degree in business management, and am to the point where i have to pay some oop for courses as federal aid onmy gives so much. I ended up with a $3k balance which was hard to lay as a single working woman, took me a while but i was able to borrow from family and get it paid. I was out of school for a year, now that it is paid and trying to get back in they are not helpful at all. So basically they collect over $30k on my behalf, i dont have a degree and now they ignore and are not helping or responding so i can get back in class? Just seems like very poor business practices and a lack of care as to the education process. I mean lets be honest over $30k is ridiculous pricing for an online school anyway so to abandon students at the tail end because they took a little time to pay a balance that truthfully i dont even know why i would owe. The federal funding they get should be more than sufficient to pay for the full degree program with nothimg out of pocket. Dissapointed in their business practices. But i have no choice but to beg these people to respond and get me back in class since i and the government has invested way too much at this point. Just beware. If you are looking for a school to attend online i woild not pock UOP you will likely regret it and you may end up laying without ever earning the degree. Check your local colleges for online schooling or other online schools.

5 out of 5
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Degree: Psychology
Graduation Year: 2018

This University is fast-paced, finishing a class every five weeks; it is up to YOU whether or not you earn those three credits after that. How bad do you want it? They have an LOA option that I utilized a couple of times to take care of things and take a 'little break' since the courses are one after the other. I do wish there were more graduating ceremonies in the state of Texas, though. Texas is such a LARGE state, and a lot of Texas students enrolled, having a ceremony every three months would be GREAT!

1 out of 5
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Degree: Communications
Graduation Year: 2020

I took the AA in IT (Networking) program at UoP first. I absolutely had NO complaints about the school back then. I enjoyed the accelerated pace of the classes, found the projects to be very proactive and useful. However, I did notice that students who did not come from a technology background struggled with the program, and most of them dropped out. The degree targeted students who already had the basic computer knowledge needed for A+ certification, but I doubt their advisors told any of them that. When I was getting close to completing my AA was when the problems started. UoP restructured their classes. It forced me to retake several classes that I had already taken before. And then, I realized during that reboot; the textbooks had changed so much that I was having issues understanding the material, having already mostly completed the program based on the old books. I gave up, with only two classes left to go. I returned later for a BS in Communications. Let me say that their Bachelor's programs are horrendous. The pace is so accelerated, and so much material skipped, it's difficult to understand it. The worst part though is that it went so fast I wasn't able to retain ANY of it. The class order was weird, too - with technical classes preceding history classes. The part that ticked me off the most though was the group projects. My classmates were completely incompetent not only with the material we were learning but also with MS PowerPoint AND with working on a team. It hurt MY grade in the process. What has me done with this college though is the fact that I became unable to continue my classes due to a disability-related illness. Most colleges would give me an LOA of some kind. UoP, however, was not accommodating at all. I failed the class. Of course, not one to give up easily, I immediately started asking my advisor how I could get back into school. She ignored me. I asked about making payments. She ignored that, too. To make a long story short, I ended up getting reported to a credit agency, barred from taking any further classes and having my transcripts held hostage. The most messed up part is the credit agency didn't even understand why I was sent to them since I had been making payments on my balance. The school still shows my balance, too, and guess how I make the payments? Through the credit agency? Nope. I am making them through the school's campus website, just like before.

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2 out of 5
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Degree: Business Administration
Graduation Year: 2019

The online format is not for working individuals. The Blackboard does not work well and the instructors don't know how to use it which leads your assignments to be turned in late because of the wrong date being published on blackboard. Also most of the time you can't view all of the assignments so you get marked a Zero because you could not see it from your end. If you try to view instructor feedback you might not be able to see it. How can you learn in this environment. Learn how to use your resources UPX and teach your instructors. You are robbing people by failing them for not doing work that they can't even see. I'm very disappointed.

1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2016

They'll tell you you can get online whenever you feel like it to take your classes. But then the teachers will give you assignments on days they feel like and just give you a zero so you actually fail your classes. Do not go online for your our fail.

3 out of 5
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Degree: Educational Leadership
Graduation Year: 2019

TL:DR DON'T DO IT! The program is great but they are going to treat you like a step-child while taking your money! They are the largest FOR-PROFIT University in America, they are only interested in the money you're paying! The content and design of the program was rigorous but I still wouldn't recommend the program to anyone. I would reiterate other's comments regarding the schools money-centered mindset. The financial aid department is a hot mess. My financial advisor yelled at me because I wanted her to do her job, then refused to talk to me for the next year. Later, I learned the same person screwed up my financial aid and I wasn't being allowed to continued until it was fixed. My academic advisor was not helpful either. I have a Master in Education and asked to double up on the early classes because they would cover similar content. I was told to wait until I got the hang of the program. Two years later, I final got approval but then wasn't able to double up because I got to my dissertation writing process and I needed the time. Lastly, the entire dissertation writing and approval process has been exhausting. Not in the "I just wrote a book" way. It's the requirement that I'm in class to submit things (which is normal) but you have to register by X. I called the next day because that's when I finally got the all clear and we started 5 days of "I have to have written acknowledgement from you chair to add you to that class". But did they email my chair. NO! I emailed my chair, then forwarded that email. Then I got a response back that they need to hear directly from my chair. Did they email my chair then? Still NO! Finally get that all done and they decide to switch systems. Which means the 2 weeks of stress and 6 phone calls were for nothing because my class disappeared before I got a chance to start it. Now I'm done but not before I have to get final approval. I submitted in Nov 2018. Got it back with some good and some crazy remarks. Fixed those only to get it back again with again a few things and then some more crazy stuff (edits that don't make sense for APA). I submitted it again and it's been a month this time of just waiting for anyone (heck I'd take a monkey right now) to look at a dissertation that's been reviewed by 8 different doctorate-level professionals to be reviewed. I'm actually concerned I won't make the February registration date for graduation. And I can't really get a job yet because my degree won't post until they quit playing around!

1 out of 5
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Degree: Nurse Practitioner (Adult)
Graduation Year: 2010

Stay away from this school. They just trying to get your money. They will fail you for no apparent reason. I have never been more disgusted with the school like this one. At the beginning they will promise you the best education, support, and guidance thru whole process. What a joke!!! Don't waste your money or your time with school like this one.

1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2020

This college is the worst. First they deny my student loans so I end up with an outstanding balance that I had to pay off and then the push back my classes because of the balance even though I WAS paying it off. Not to mention the people in financial aid are rude and disrespectful and never actually do their jobs. Monkeys could run a better college. They are just money hungry a holes and need to be fired. Every last one of them. They messed up not me and then they jeopardize my future because they want cash they would have had if they hadn't messed up AND they want it out of MY pocket! Please tell me how I can pay you guys when I need LOANS to get through school? Huh?

4 out of 5
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Degree: Psychology
Graduation Year: 2014

University of Phoenix was a great option for my Bachelor's program. While online education was difficult, using their platform made it easy and possible for me to earn a degree when I would not otherwise have been able to. The user capability and ease of access allowed me to work around my busy schedule to earn a degree and change my path in life. With the degree I earned there I was able to go on and get a second degree in education to be able to teach others and use the knowledge I learned in my psychology degree to teach high school. Other than the price, I would recommend University of Phoenix.

1 out of 5
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Degree: Business
Graduation Year: 2018

Beware of this school if you are transferring credits. They will lie and mislead you and explain that it will take a couple of months before they can complete your credit transfer. They will lie about how many credits they believe will transfer over just to get you to enroll and pay for two classes before they can complete your credit transfer. Do not pay for classes until they completely finish the credit transfer. Understand that they dont accept all credits like other schools do. Learn from my terrible experience and save your self money by being wise and not being mislead by their lies. Wait the two months to get the results before ever taking a class

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