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University of Phoenix Reviews

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1211 Reviews
61%
Recommend This School
63%
Degree Improved Career
5 stars
(281)
4 stars
(587)
3 stars
(74)
2 stars
(105)
1 star
(165)
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Student & Graduate Reviews (1,211)

4 out of 5
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I was a member of the first Master's of Psychology program with U of P. It was an intense, time consuming and difficult program that required much research and writing. I enjoyed the class and as a bonus I made some friends in other parts of the country.

What I am not happy about is the way the program was misrepresented by my Admission's Advisor. As this was a new program, it appears that the admistrators did not have all their ducks in a row and many of us were misled. My advisor told me that this was not a clinical program, therefore I would not be able to become a licensed counselor or psychologist upon receiving my degree, but he did tell me that I would be able to be a guidance counselor or an educational counselor in a school or university setting. This does not appear to be the case, especially in New York State, where I reside.

I am not a lawyer and I trusted my admission's advisor. Now that I have the degree, it is not of any use to my career as it is recognized as only a generic master's degree. The frustration comes from the fact that we, the student's in the first class who believe we were misled, could have taken another program, business, for example, which required fewer credit hours, was less time intensive and would have resulted in a much reduced bill - i.e. would not have cost $35,000+.

Upon contacting the "grievance department" at U of P, we were received unsympathetically. For- give us our naievete, we trusted an organization that promised to ensure our satisfaction. They admit that they offer no career guidance, perhaps this is something that should be considered so that others don't end up as frustrated as we are.

4 out of 5
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I HAVE BEEN GOING TO UOP FOR ABOUT A YEAR NOW. I HAVE NOT HAD ANY MAJOR PROBLEMS WITH UOP. THE FACULTY IS GREAT AS WELL AS ALL STAFF. I AM A VERY HARD WORKING STUDENT WITH A GREAT GPA!!!! FROM DAY ONE I LOVED!!! ITS WHAT YOU MAKE OUT IT!! IF YOU ATTEND EVERY CLASS AND MAKE SURE TO DO ALL YOUR HOMEWORK, AND MOST OF ALL PAY ATTENTION IN CLASS EVERYTHING WILL GO JUST FINE!!! I AM PUZZLED BY SOME OF THESE STORIES SEEM TO ME SOME PEOPLE ARE JUST BEING SLEFISH AND HAS A MISUNDERSTANDING WITH THE UOP BECAUSE OF THEIR OWN FAULTS AND ACTIONS. READ THE POLICIES AND REVIEW BEFORE YOU ATTEND A COLLEGE. THESE BAD REVIEWS SUCK!!! I LOVE UOP AND WOULDNT CHANGE MIND FOR ANYTHING!!! I MUST SAY THAT EVERYTHING CANT WANT ALL WAYS BE RIGHT BUT HEY LIFE IS WHAT YOU MAKE OUT IT!!! I AM VERY PROUD TO BE A PHOENIX!!!

4 out of 5
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I just wanted to say that many of the people that would NOT recommend this school are not just complaining or venting. I think that these people have valid reasons for posting their opinion and hopefully, it'll help someone else. I started this school in September of this year. And it has been the most horrible process ever. I think that they are more interested in snagging your money, vs. the well being and educational needs of the student. I have taken classes at a brick and mortar university and decided to transfer to the online environment because of it's flexibility. I chose UOP because of this. The enrollment advisers will suck you in and then when you need help later, they WILL NOT help you. I have had the financial advisers tell me, "We're going to get our money...," as if my issues were not valid. I made my instructors as well as my so-called "graduation team" aware of the issues that starting popping up and they really didn't seem to care. These issues were hindering me from getting passing grades and as a result, I failed my first block of classes. And they are telling me that I now have to PAY to take these first two classes over out of my pocket. I have to take another nine weeks out of my life, when they could've done more to help me? And they're really nonchalant about it. I understand that we're all adults, but this is the first time I have ever experienced a school that would not try to help a student through a hardship. Instead, they are more interested in building on that hardship. I wish I would've seen all of the bad reviews. Sometimes, I am a little leary. But LOOK at all of them. That really says something about the school. These people are just out for money. It's sad because now I have to figure out what I am going to do. I really just wanted to finish my degree, but it will not be with this school. I am quitting it after just two months. Money and time wasted.

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4 out of 5
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UOP is a joke. I have been going to UOP for three years now and am just waiting so I can transfer out. At first I thought that UOP was going to be fine and I actually enjoyed teh learning environment. Once I started my Bachelors degree I was angry. I changed programs becasue I found out that I could not use a Bachelors in Accounting from UOP since you can only have so many credits earned in an online environment to get a CPA. I also found out that the UOP environment is rediculous. Teachers expect you to know APA, but each teacher has a different idea of what APA is. Half teh teachers were less knowledgable than the class about the material being discussed and there were times that the teachers would tell the class that they could not assist because they "had no clue". This is not instruction. The teachers also grade irregularly. One student will be docked for an "error" in their paper while another student will not. One of my team mates and myself would compare our results and our assignemtns after they were graded. As for the UOP preparing people for real life, get real. The ability for students to turn in material that would have been laughed out of a junior high class, and still stay in college, proves that UOP is not an academic institution. A degree from a university where anyone can pass is not worth much more than the paper it is written on. Right now I have a 3.98 GPA and have worked very hard for it; which is why I find UOP's academic morals to be a big slap in the face.

4 out of 5
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I started attending the University of Phoenix in 2004 because it was an on-line school and since I am in the service it is so hard to attend a traditional school. When I first started with UoP it was amazing; the staff was great and the facilitators took more pride in making sure the assignments was understandable and questions was answered within hours or a day. At first, the only issue I had with the school was the team assignments; just like with anything team assignments are difficult because you have to depend on others to complete their portion to turn in a team assignment. The team assignment I still think are ridiculous; when I first started the school I had to complete the team assignment alone because the other students did not participate. I have completed my Associates Degree in General Education and I am currently taking classes towards a Bachelor Degree in Criminal Justice but from the last three classes I have taken I am considering transferring my credits to another school because the UoP is becoming a scammer. Just recently the tution fees have went down for the military, for my last two classes I had to pay almost $1200 out of pocket and I cannot get my money back. On top of that the facilitators now are retired officials who do not have time to provide you the information you need on your assignments or they are never availabe until Sundays. Many of the facilitators do not change the generic syllabus before publishing the syllabus for the students online. If you ever go to the resource pages you can download a copy of the generic syllabus a week before class so don't be surprise if the generic syllabuses are the same syllabus your teacher will post in the student forum for you as well. I am currently deployment but upon my return I am planning to leave UoP; I will admit I am going to miss the fast pace class because five weeks are about how long my attention span lasts for one subject but I will learn to deal with another school. I held a 3.8 GPA the entire time I attended UoP but after the constant change of counselors I am really looking forward to attending another school.

4 out of 5
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Well, ok let me make it singular not counselors, counselor (mine). It is so obvious that the financial counselors only contact you when you owe something. If you don't owe anything you don't hear from them. The online financial aide breakdowns are confusing, if there is an excess that is due the student, the student will not know until they receive a check or it pops up in their checking account. Do not be surprised if you have to send it all back to pay for the next class. We have to pay for classes that we Failed? The classes are expensive,some of the faculty does not help when needed and the classes are so routine (All of Them) And please give me a break, how do we know that the good comments here are not the staff and faculty of UOP? Once you get in, all the kindness and calls that you receive in the beginning cease. I know they have other students to attend to but come on, and that is only when they decide to pick up the phone. I definitely will be transferring, hopefully I will not have a huge balance due and they will release my transcript.

4 out of 5
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I have loans up to $40,000 that I am still paying and I can't find a job that will take my degree seriously. My enrollment counselor ensured me that the degree would help me reach my goal to become a liscenced psychologist. When I tried contacting somebody about my frustrations they threw a bunch of bull about contracts and how I should have done better research. I agree! I should have done better research. I had assumed that based on their solid accreditation scores, I could trust them to lead me in the right direction. Seems that their last concern is in helping their students find career placement, but more so that they recieve their money and once done nothing else matters. I graduated with a 3.8 GPA. I worked my butt off and I come from a poor family, so $40,000 doesn't come easily. I feel sick at any mention of the word UofP. I don't feel they had my best interest at heart, I honestly feel it was only about the money for them. I am extremely disappointed. :(

4 out of 5
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I have been a student in this school for more than a year and I still to this day do not regret my decision. I do agree that at the begining the staff does not provide as much information as they should. But other than that I have no other problem with the school. The instructors are there when I have any question and so are my financial and academic councelors. What made me enter into this school is a few reasons: First I live in a small town with nursing and business administration as the only few degrees they offer here. Second I do not have the money to move and live near a college or university. Third my sister was in a LVN program at a near by community college and she told me one of her nursing instructors had actually gone to University of Phoenix online and manage to get her Doctorial Degree as an RN. Fourth ever since I went to public high school I have always hated dealing with other students that always knew how to disrupt class and waste my time with their note passing or gossip talks of who slept with who over the weekend.

Look taking classes is never easy. I have had moments were I wanted to quit because I felt I couldn't do it anymore but I always remind myself that education is my only answer to ever having a decent life. And for those people complaining about how much it costs. Higher education is expensive! It will always be at least 20 grand to get an Associates degree if not more. But this is an investment that will make your life better not worse. As for those who just jumped at the enrolling in an online school come on. Do your research first to make sure you'll be able to deal with not being in a classroom with students and a teacher around you. If you shudder at the thought then here's a news flash for you online education isn't for you.

4 out of 5
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I attend the University of Phoenix and have nothing but great things to say about their program. The program is 100% online, which is extremely convenient. Also, the counselors and instructors are always there when I need them. I highly recommend University of Phoenix!!

4 out of 5
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When I was looking to change my major, I decided to try UOP since I'd heard good things about it. The class I took was an intro to XXX that was all about how to be an online student. (I'd been an online student for 1.5 years already) The class discussions, homework, and book had nothing to do with the class topic but the class project did. My teacher also didn't act professionally in a lot of her posts and responses.

On the admin side it was even worse. My class advisor gave me the wrong paper work to transfer my GI Bill (which I found out from the VA half way through the class). My financial aid advisor returned 1 out of 3 of whatever messages I left her and answered her phone 1 out of 20 times (I called 4 times in one day to try and resolve an issue, she never answered).

My financial aid was screwed up because I was told false information by my enrollment advisor and my financial advisor was never able to answer any questios I had. I work in an office corresponding with numerous companies over emails and telephone. I have never encountered a business where I couldn't reach someone for days on end without someone from that company responding quickly.

The only people responding to me at any reasonable rate are the folks in the dispute department.

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