Student & Graduate Reviews
Lizette - 11/14/2009
"Well, ok let me make it singular not counselors, counselor (mine). It is so obvious that the financial counselors only contact you when you owe something. If you don't owe anything you don't hear from them. The online financial aide breakdowns are confusing, if there is an excess that is due the student, the student will not know until they receive a check or it pops up in their checking account. Do not be surprised if you have to send it all back to pay for the next class. We have to pay for classes that we Failed? The classes are expensive,some of the faculty does not help when needed and the classes are so routine (All of Them) And please give me a break, how do we know that the good comments here are not the staff and faculty of UOP? Once you get in, all the kindness and calls that you receive in the beginning cease. I know they have other students to attend to but come on, and that is only when they decide to pick up the phone. I definitely will be transferring, hopefully I will not have a huge balance due and they will release my transcript."
Trista - 11/10/2009
"I have loans up to $40,000 that I am still paying and I can't find a job that will take my degree seriously. My enrollment counselor ensured me that the degree would help me reach my goal to become a liscenced psychologist. When I tried contacting somebody about my frustrations they threw a bunch of bull about contracts and how I should have done better research. I agree! I should have done better research. I had assumed that based on their solid accreditation scores, I could trust them to lead me in the right direction. Seems that their last concern is in helping their students find career placement, but more so that they recieve their money and once done nothing else matters. I graduated with a 3.8 GPA. I worked my butt off and I come from a poor family, so $40,000 doesn't come easily. I feel sick at any mention of the word UofP. I don't feel they had my best interest at heart, I honestly feel it was only about the money for them. I am extremely disappointed. :("
Esther - 11/8/2009
"I have been a student in this school for more than a year and I still to this day do not regret my decision. I do agree that at the begining the staff does not provide as much information as they should. But other than that I have no other problem with the school. The instructors are there when I have any question and so are my financial and academic councelors. What made me enter into this school is a few reasons: First I live in a small town with nursing and business administration as the only few degrees they offer here. Second I do not have the money to move and live near a college or university. Third my sister was in a LVN program at a near by community college and she told me one of her nursing instructors had actually gone to University of Phoenix online and manage to get her Doctorial Degree as an RN. Fourth ever since I went to public high school I have always hated dealing with other students that always knew how to disrupt class and waste my time with their note passing or gossip talks of who slept with who over the weekend.Look taking classes is never easy. I have had moments were I wanted to quit because I felt I couldn't do it anymore but I always remind myself that education is my only answer to ever having a decent life. And for those people complaining about how much it costs. Higher education is expensive! It will always be at least 20 grand to get an Associates degree if not more. But this is an investment that will make your life better not worse. As for those who just jumped at the enrolling in an online school come on. Do your research first to make sure you'll be able to deal with not being in a classroom with students and a teacher around you. If you shudder at the thought then here's a news flash for you online education isn't for you."
James Storey - 11/5/2009
"I attend the University of Phoenix and have nothing but great things to say about their program. The program is 100% online, which is extremely convenient. Also, the counselors and instructors are always there when I need them. I highly recommend University of Phoenix!!"
LKW - 11/1/2009
"When I was looking to change my major, I decided to try UOP since I'd heard good things about it. The class I took was an intro to XXX that was all about how to be an online student. (I'd been an online student for 1.5 years already) The class discussions, homework, and book had nothing to do with the class topic but the class project did. My teacher also didn't act professionally in a lot of her posts and responses.On the admin side it was even worse. My class advisor gave me the wrong paper work to transfer my GI Bill (which I found out from the VA half way through the class). My financial aid advisor returned 1 out of 3 of whatever messages I left her and answered her phone 1 out of 20 times (I called 4 times in one day to try and resolve an issue, she never answered).My financial aid was screwed up because I was told false information by my enrollment advisor and my financial advisor was never able to answer any questios I had. I work in an office corresponding with numerous companies over emails and telephone. I have never encountered a business where I couldn't reach someone for days on end without someone from that company responding quickly.The only people responding to me at any reasonable rate are the folks in the dispute department."
Abbey - 10/29/2009
"I am currently enrolled in UoP, in a bachelor's management/accounting program. Let me tell you what I like about the school.....They bugged the holy crap out of me my first few classes, that is a good thing. I really have learned quite a bit, and any poor grades I got was because I did not do the work on time. I took classes at a community college, some online, before coming here, and I was never allowed to turn anything in late EVER now I can if something happens and that is appreciated, I do like the discussions, I think people feel more comfortable sharing their opinions online as opposed to in person, I like the faculty,only problem I had was with one lady, she did not like to explain her assignments, got an a in that class anyway. Cons....too much money! Way too much! My local state university is about 5 grand a year cheaper, Nationally acreditied, and more suited to my personal tastes. Also, the degree from this university is looked upon with more respect than one from UoP. I also dislike the finacial aid process. My grants were processed differently than my loans, and it took almost six months to get the process completed. I did have an excellent finacial advisor, who was hard to get ahold of at times, but eventually got back with me. I like to know who, what, when and where when it comes to my money, and they failed to provide me with detailed information. So, I am switching to a better respected, and far cheaper school. Bottom Line...It is a decent school, but I find it not worth the money. I think it is a good program, but I prefer a more hands on approach, where I have access to internships and co-ops. At the time I enrolled in phoenix, I was employed. I think it is an excellent college, if you choose to do an online program. I think a lot of the negative comments are from people who are not prepared for the work an online course entails. But to teach myself for over $17000 a year, I would rather not!"
Olivo - 10/29/2009
"Don't even know where to start. 1. If you are considering to go to UoP let me tell you NOT TO ATTEND. Find another school it is overpriced for the education you are getting. 2. Another negative is why do they call you so much. Since I attended they called over 20 times and this is my third class taking. 3. When I started I was thinking of taking education but was not to sure to even take it. They kept pushing me to take something that I was not even to sure to take and when I said I rather pursue technology my Admission Counselor did not even want to talk to me anymore. 4. The classes are lame. Honestly I am not learning anything. That is why I am going to transfer out after this last class. I also have tried to contact my counselor with issues but they don't return my calls. 5. Another thing is that when I just started the military pays for my school with a 1905. My VA counselor had faxed my 1905 like 6 times and they always said that they never received it. I had to call them and the lady that had answered was giving me an attitude like she did not want to even look for it. All what I have to say that it took them a month to even get my 1905. Whenever you need something from them they don't want to do their job. I do agree with what some people say that you need to put your effort to learn. Honestly, I do put the effort but I am not learning anything. I am a 3.8 student and I wished I would have stayed with the other online school where I received my Associate degree. I learned a lot from them, they also had a virtual classroom which helped out. The list keeps on going...... PLEASE PLEASE before considering to attend UoP read the REVIEWS. ATTEND ANOTHER UNIVERSITY!!!!!!!"
Stephanie Kelley - 10/28/2009
"I am grateful for the way that UoP is set up it has allowed me to finally get my degree even though I work full time and have several small children at home.You pay for the convenience.It is in no way easier than a brick and mortar school at all. I have studied and worked harder then I ever have in my life to get this degree. It is true though that your financial aid will run out before your degree is completed at the Bachelor's level. The classes are 1687.00 a piece and you will have to pay for at least 4 of them out of pocket even if you max out Pell and Stafford subsidized and unsubsidized loans.While I do plan on completing my MBA I will do it somewhere other than here."
Cassandra - 10/24/2009
"University of Phoenix put into simple terms is a joke! I took a few classes and then had a family emergency, I requested a LOA. I was told everything was fine and the next thing I knew, I was dropped from class. Apparently my LOA was never processed! They also claim that I owe them $2080 for classes that I never took! With that being said, I am not able to get my transcripts from them because of the hold they put on my account. I would NOT consider this school for your education, you will be highly disappointed. Not to mention that your due dates on assignments will be totally different for each class and/or assignment. This makes it very difficult for someone who works full time and has a family. They make the statement that this is a program for those adults when really its not!"
Regina - 10/20/2009
"I am surprised at all the negative reviews. I thought I was the only one to have a bad experience with this school. I am deeply upset at the people who think only slackers have a bad experience with this school. I am very hard worker who takes great pride in everything they do and currently hold a 3.89 GPA. I fully expected this college to be challenging and time consuming. All I seem to find is miscommunication and blatant lies. My counselor missed every appointment he ever made with me and forgot to tell me pertinent information regarding the degree program, including the how long to obtain my degree. There are no instructors, just facilitators. By university law, they are not required to take phone calls and have 3 days to respond to any questions in writing. That's ok unless you have a question about an assignment due in 2 days. When calling to complain about this, I was told, "you signed up for distance learning, what did you think it would be like?" My academic and financial counselors has been changed so many times, I am not certain of either of their names. For some reason, your call is only returned at a time you tell them you are unavailable. I will finish my degree and never look back or think of this school again!"
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