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University of Phoenix Reviews

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1218 Reviews
61%
Recommend This School
63%
Degree Improved Career
5 stars
(283)
4 stars
(589)
3 stars
(74)
2 stars
(105)
1 star
(168)
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Student & Graduate Reviews (1,218)

1 out of 5
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Degree: Information Resources Management
Graduation Year: 2016

If you are veteran looking to go to this school. Don't. I took my first class in October of 2016 and it's now January 2017 and I still have not received my va payout for books. The university just sent me to collections because the tuition hasn't been paid. The va didn't receive the 22-1995 until Jan 19, 2017. The coarse ended in nov of 2016. In dec they asked if I was going to use my gi bill to pay for the coarse which I figured would have been obvious since that was made clear before I registered and was required by the college before I could enroll in the class. This experience has been a headache from start and is still not finished. I'm still dealing with a collection agency.

1 out of 5
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Degree: Education
Graduation Year: 2007

This is by far the worst school I have ever heard of, they signed me up and threw me to the wolves. I took one course and saw how bad it was and decided I did not want to peruse my degree with this school. They then proceeded to charge me for an additional 2 courses and send me to collections, stating that you had to take at least 3 classes in this school. None of this is discussed with the student and its basically extortion with a contract behind it. the professors also are a joke, they post a ridiculous question and ask that you respond and post 2x a day for 5 days a week. I would read materials and put stuff into my own words, and would get "0" on my posts because I did not cite the text, then other students would copy and paste the text of the book and get full credit, they promote plagiarism. Not only will I never think of this school as an actual institution, but as someone in HR, I would NEVER HIRE ANYONE WITH A UOP DEGREE. Don't waste your time or money on this Joke of a scam school. I refuse to pay this sham and I am looking into a class action lawsuit

1 out of 5
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Graduation Year: 2017

Customer service was only good if it involved them getting your money. If you needed something for yourself, good luck. Little effort to obtain a degree if that is what you are looking for. The "discussions" you are forced to have with the other students can be very grueling. A lot of times people just write random things to get credit for it, and you have to find a way to respond to it. I did not have to put much effort into writing my papers and I would still receive 90-100%. If this same paper was turned into a real college like Ohio State it would receive a failing grade, so the bar is very low. There were no test, which was a plus. There were a few classes where you had to work in groups, and I would often find myself doing all of the work. It's easy to hide in an online environment. I would never recommend this school to anyone. At one point the military would not even allow students to attend this school and the education office still highly recommends you go elsewhere. They just want your money, so you basically just have to pay for a degree that a lot of organizations won't take seriously.

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4 out of 5
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Degree: Business Administration
Graduation Year: 2017

I went to a Brick and Mortar school. Did 2 years and did not go back. 15 years later I wanted to finish the degree but couldn't afford to take time off to go to school for 2 years. I chose UOP because it is the biggest on line university out there. They have been around for at least 10 years. And by now they should have their stuff figured out. So let me break down everything I have found out so far. Financial Aid - I declined their financial aid because the process looked painful and wasn't clear. I watch my balance and am paying for it every month. Support Counselors - They provided me with 3 councelors - administrations., financial and academic. The Admin has been great she calls every 2-3 wks to make sure I have no issues. In my first 5 classes, I had 6 different financial counselors. My academic advisor? Spoken with him 2x. My opinion- but I am here because I need it. The support system is bad. They aren't much help. You have to manage yourself. Classes - The classes are the best part of the school. It's easy to use. You have to put the work in. They say classes should take 15 hrs per week. They lie. It's more like 25 to 30 each week. Trust me it's hard work. But like any classes worth something - it's totally worth it. Instructors - I am committed to working hard and getting a good grade. I believe 80% of these instructors understand and are there to help you. The other 20% feel like it is there duty to make it harder than it needs to be. As the Counselors and they agree. Some of the Instructors are blow hards. Look it's a great school with a great name. It's worth coming here if you are committed to getting a good online education. But if you need more support, this place may not be for you. Think of your needs and then make the right choice. Good luck.

5 out of 5
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Degree: Curriculum & Instruction
Graduation Year: 2010

The work was rigorous, and one gets out of the program what they put into the program. Two months after I graduated, I was hired as an adjunct at a local college. Two years later, I became a tenured instructor at the same college. I make 80k a year, and next year I am receiving my promotion to assistant professor and 10k raise. Hard work and determination mean everything. If a person wants something bad enough, they will receive it. At the moment, I am going to UoP for my doctorate.

3 out of 5
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Degree: Business Administration
Graduation Year: 2016

The instructors were wonderful. The online platform was terrible. The advisors are sharks. The schools reputation is so bad that I would never say to an employer that I have an MBA from this school. When I apply for a job I never add U of P degree. It's the death nail.

1 out of 5
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Degree: Nursing
Graduation Year: 2016

I was supposed to graduate in 2016 with my MSN, all I had left to graduate was my final practicum write up and an ethics class....when I moved to WA state, UOP told me that my degree was null and void (over 35000 later) since they do not have an agreement with the board of nursing to complete and offer an MSN; I cannot explain the anger, frustration and disgust I felt with this university who has promised me from the day I started my graduate degree that I can study and complete any degree anywhere, which was very important to me considering I was active duty military;

1 out of 5
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Degree: Healthcare Administration
Graduation Year: 2017

I'm a current student and would not recommend this school at. The academic and financial advisors do not communicate with each, and every time I called, they have a different answer to the same questions. The school policy is to contact students at least 3 weeks prior to the next class to discuss any issues with financial aid and/or loans, but my advisor and academic advisors would not call. I received an email from my financial advisor the day before Thanksgiving of 2016, notifying me of a payment issue that would hinder my next class. When I called everyone was on vacation and no one around to assist me. It is so frustrating dealing with these people. There better accredited school than the UOP. Please if you value your time and sanity, DO NOT ATTEND THIS AWFUL SCHOOL. Also, just in you're wondering why I am still there, it's because I have a few classes left to graduate, if I was not so far into the program, I would have dropped out. I am getting my Masters somewhere else.

4 out of 5
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Degree: Business
Graduation Year: 2014

I had brain surgery, short term memory was a major problem. With UOP I managed to get through because I had time to think about the answers.

5 out of 5
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Degree: Business
Graduation Year: 2016

University of Phoenix made my return to college pleasant and stress-free. Upon enrollment, you are assigned to a team of individuals who ensure that your class schedule is manageable and allows you to learn at your own pace. The financial advisors I've had have been responsive and helped me to navigate what can sometimes be a difficult road to ensure that my student loans cover the cost of my continued education.

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