University of Phoenix Reviews

3.25 out of 5 stars
(1,315 Reviews)
  • Nationwide
  • Annual Tuition: $9,552
62% of 1,315 students said this degree improved their career prospects
61% of 1,315 students said they would recommend this school to others
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Student & Graduate Reviews

2.1 out of 5 stars
TahoeFireman - 2/14/2016
Degree: Business
Graduation Year: 2012
"I attended University of Phoenix after attending a public community college and attending a semester at a state public university. I work as a firefighter so the traditional class schedule for a University was near to impossible for me to complete at a regular structured University because of my rotating and inconsistent work schedule. I started attending UOP in 2010 and I graduated in 2012 with my Bachelor of Science Degree, I found the classes to be average, them seemed to have the same content as my classes at the State University. The education and instruction was average, I felt that the courses were pretty easy and not to challenging to the average college student, the education just took a lot of time. For the money and time I invested at UOP, I felt that I was not treated like a student, I was treated more like a customer buying product from a company. UOP seemed to put more emphasis on the monetary gain for their company verses serving what is in the best interest of the student. The cost started out being 1200 per 3 unit class when I started, and I believe I was paying close to 1800 per 3 units when I graduated, the extra cost of 600 per class, ouch. This caused me to have more student loan debt than I was originally expecting to pay. I also suffered from the stigma of the University of Phoenix name. I was competitively seeking a job in a tough job market back in 2008-2012. I was viewed as just another millennial that had a hooked on phonics degree for a mediocre, Online University. I found that people just viewed me as another number and not a hardworking and education person. I would recommend maybe choosing another option of a online University, there are a lot more Public and Private Colleges that have better degree programs that are more cost friendly and will yield the same gains. I spent well over $26,000 for 63 units of class to earn my bachelor degree"
1.0 out of 5 stars
renea - 2/11/2016
Degree: Marketing
Graduation Year: 1990
"Please read all of the reviews--- I totally agree; going to Phoenix was the biggest mistake I ever made. The enrollment advisors lure you in, and fail to provide pertinent information. If for some reason you need to discontinue your course even within the first week, this joke of a school charges you, without even warning you prior. Utterly amazed at their sheer lack of ethics"
4.4 out of 5 stars
Steve with an Update - 2/8/2016
Degree: Healthcare Administration
Graduation Year: 2014
"I am a 2014 UoP alumnus. I earned a Bachelor of Science Degree in Health Administration to augment my experience in the industry. It saddens me to hear so many people think so poorly of the school. Maybe my experience was different from the majority, but I didn’t encounter problems with faculty, financial aid, or my academic advisers. I initiated contact with an admission counselor to inquire about the health administration program. I can honestly say I was not pressured to make any decisions, and no one made promises about a career making loads of money with this degree. I had the option to take the program on campus or online. I chose the latter because it best suited my schedule as a full-time worker. The university was far from perfect but it gave me the opportunity to get an education that matches my experience. Sure, the school was expensive but most universities are. My program cost $32,000, which my employer tuition reimbursement benefit covered half the cost. Since the school was on my employer’s approved listed of accredited schools, I jumped at the chance to continue my education. Were there better options at the time? Maybe, but if my employer viewed UoP as a viable choice, that was good enough for me. My degree shows my commitment to the profession, indicates I recognize the important link between education and professional growth, and compliments my 16 years of health administration experience. I received a promotion after completing my bachelor's degree, as did a coworker who became a supervisor after obtaining a master’s degree from UoP. I love working in healthcare and with my current organization but since earning the degree, I have “tested the waters” and applied for positions with other employers. I have not received any negative feedback. Is this because of my UoP education or experience? Probably the latter but I like to contribute it to a combination of the two. Either way, earning a bachelor’s degree from UoP was a long overdue achievement and has opened the doors to the possibility of earning a graduate degree from colleges in my state. I enjoyed my experience with UoP; however, I am not naive to think the university is suitable for everyone or comparable to an Ivy League or state university. Here’s my confession. Admittedly, if I hadn’t already earned an associate’s degree from community college and I lacked experience in my field, UoP wouldn’t have been my first choice. I believe UoP programs are valuable to the appropriate demographics; specifically working adults. The university’s programs work best for individuals already working in their fields or career changers who possess transferable skills or credentials (license, certifications, etc.). UoP is less suited for recent high school graduates or individuals with little or no work experience. There are better choices of education for these demographics. I believe many individuals are under the impression a college degree is a guarantee for success (i.e. career with high-income). Individuals forget with the current economy, there is no guarantee that any education will lead to a job. Any post-secondary education does increase an individual’s chances; however, enrolling in for for-profit colleges to earn a degree without relevant work experience or not considering better options such as vocational/trade schools or community colleges first is a costly mistake for some. Many students graduate with a mountain of student loan debt only to discover employers want more than education. Naturally, it’s easier to lay blame on the university for minimal or no career success after graduation rather than accept responsibility for their unwise choices. In my observations, successful UoP graduates are those who had careers prior to enrolling and used their educations to change or advance established careers or obtain the necessary skills to start their own businesses. The bottom line is those who remain committed to achieving their career goals will be successful regardless of where they earned their degrees. Look for others placing blame on their institutions for their lack of career achievements."
1.0 out of 5 stars
Military Veteran - 2/1/2016
Degree: Nursing
Graduation Year: 2017
"DO NOT GO IF YOU ARE MILITARY. They dropped us 3 times in the beginning then changed their policies regarding course enrollment so Veterans will not get their BAH on the first. It's a scam. I am going to have to drop out because they don't care about military personnel at all."
3.8 out of 5 stars
Esteen - 1/30/2016
Degree: Business
Graduation Year: 2010
"I really enjoyed my experience with this school! And, I negate some of the negative reviews as some are the experience of individuals specific to certain aspects of the school, but should not personify the whole degree experience. For instance, I was very dissatisfied with the financial portion--too expensive and the finance department was not very helpful. For this reason, you can not rate the entire school on my bad experience with the finance portion, because my teachers, subject matter and the curriculum was very good. Furthermore, the ability to receive my degree online was very hard, but awesome! You must be disaplined without requiring so much attention, or just pursue the traditional approach. So, everyone acquiring an online degree should be commended, and ware whatever degree you receive from whatever school with dignity! On the otherhand, the school should continue to promote a well grounded experience for their students, in order for the school to succeed."
5.0 out of 5 stars
BChick - 1/28/2016
Degree: Human Services
Graduation Year: 2015
"My major at the University Of Phoenix was Human Services. I did not expect this school to go into complete detail about the human services field. I expected it to teach me only what the textbook had to offer. This school, in fact, went above and beyond my expectations. Not only did I learn the textbook material, as most colleges focus on, I also learned the about experiences of working in the field by multiple instructors. The instructors would always correspond our readings to their experiences. This was an important aspect of the learning process. As everyone always states, they learn the material, but when do they actually use it in their profession. Many aspects make the University of Phoenix different from traditional colleges. One of the important aspects is the hands-on learning experience. I for one am not an individual that learns by reading the textbook. Which comes to my next point; as part of the learning experience at UOP, we participated in many roll playing activities. It is an excellent way to learn what was taught in the textbook. Also, not only do human services students need to understand what is necessary to be a professional but what it is like to be the client. Many professionals do not understand the client's perspective, and this is necessary to be a successful human services professional. For these and many more reasons, I highly recommend the University of Phoenix and their Human Services program."
2.5 out of 5 stars
Anna Spruell - 1/28/2016
Degree: Criminal Justice
Graduation Year: 2017
"I must say I both agree and disagree with all these "you get what you put into it" comments. I agree this statement is true, but only in the most general sense. I currently carry above a 3.0 average, am active in my classes, and put a lot into my work - so yes I am getting out of it what I put into it. BUT, that is my complaint. I am teaching myself and that bothers me. I was "sold" the notion that the university employed the best in their fields as instructors. I have found this to be true, most of my instructors have high levels of education PLUS years of "field" experience. But, what good do they do me, if they aren't TEACHING me? Basically, they grade assignments, offer a modicum of help when requested, and settle disputes. In my opinion that is NOT teaching, and I am not benefiting from what was "sold" to me. I cannot complain about the price of tuition. Thanks to the university's discounts for military and state employees my tuition is very affordable. I will not have issues with my degree being looked down upon because I am getting my Bachelor's in order to promote at my state job and my employers are who recommended this university. And, this is why I stay. It is affordable (for me) and I know my employers will take the degree seriously. But these are MY circumstances. These posts that suggest the complainers have nothing to complain about, are offensive to me. We do have complaints and they are valid. I have had conversations with university deans, management faculty, and academic advisors. They listened to me, they check on me, but I've also been informed that there are not any plans to change the areas that need fixing. It is false to assume that a complainer is a slacker. We are consumers, the university provides a product - the product is lacking in our sight. Everything else is an individual decision. I stay for my own reasons, others choose to leave. That doesn't make them slackers. All in all, I would recommend this university to peers - but I would sure to let them know about "issues" and strongly suggest that if they cannot look past some of them they should consider a different university."
4.0 out of 5 stars
Ms. K. Jones - 1/27/2016
Degree: Counseling Psychology
Graduation Year: 2016
"I really like taking classes online and I love taking courses at University of Phoenix. The professors are very helpful and they respond quickly to your inquiries. The classes are easy to access. There is always tips to help you navigate through the system. I am completely pleased with everything and I plan to take seven more classes I onlin ."
4.8 out of 5 stars
Bill B - 1/22/2016
Degree: Business
Graduation Year: 2005
"I have read many reviews of UOP and, after earning my degree from UOP in 2005, I can't help but imagine so many students who didn't put in much, only to find they also didn't receive much in return. I spent 4 full years working on my degree with UOP and I was working full time, working overtime, had young children at home, and had big goals. I haven't faced a single employer looking down upon my degree, and I now attend Regis University where I'm working toward an MBA. Regis did not look down upon my UOP degree and I was open and spoke well of UOP when asked by potential employers. This was back in 2005, during the time period when online educations were still frowned upon. The school is what you make of it and what you put into it. If you got little out of it, you probably put in minimal effort and expected miracles. Learning is reading, thinking, applying and growing. Where you choose to do that is up to you, but UOP is as good as anywhere else if you do your part."
1.9 out of 5 stars
Patrick - 1/12/2016
Degree: Business
Graduation Year: 2013
"Good Day all! I just wanted to put in writing how worthless a degree from UOP really is. I received both a BS and MS in Business Management from UOP (on campuss classes, not on-line). I spent a considerable amount of time, effort and money to achieve these degrees. Little did I know that employers look upon these degrees as worthless and not worth thier time. Since my graduation in Nov 2013, I have been looking for employment with both these degrees prominenly listed on my resume, only to be told by potential employers that I would have been better off listing no education than listing UOP degrees. That, by-the-way, is if I was lucky enough to get an initial interview. As I read all the feel good stories on this page and the haters of negative reviews, I can't help but wonder how many people were fleeced by UOP's advertsing department. My suggestion is this...STOP WASTING your money at UOP! There are better alternatives out there! Trust me! I am not the only alum that feels this way!"

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