University of Phoenix Reviews

3.25 out of 5 stars
(1,315 Reviews)
  • Nationwide
  • Annual Tuition: $9,552
62% of 1,315 students said this degree improved their career prospects
61% of 1,315 students said they would recommend this school to others
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Student & Graduate Reviews

3.3 out of 5 stars
Rosalie - 7/15/2015
Degree: Psychology
Graduation Year: 2019
"I live in the middle of no where and I work full-time. Without the flexibility of this school going back to college would still just be a dream. It used to bother me that the school got such bad reviews, but having been at Phoenix for awhile now I can see what happened. It is a very easy university to get in to. I like that. This provides everyone their deserved opportunity to be educated. I do not think high school should determine the rest of your life and I graduated high school with shiny 3.8, so don't just assume I'm simply saying this for the wrong reasons. If you're willing to do the work now then you deserve the chance. The problem is that this provides a certain type of person with the opportunity to leave bad reviews. I'm talking the type of person who decided to go to this school looking for a handout and came away from the experience unsatisfied and angry. Universities that do not let this type of person in will automatically have less degrading reviews. Does the University of Phoenix have it's faults? Absolutely. Their financial services leave much to be desired. While my enrollment representative may have been the most pleasant and helpful individual I have ever spoken to, I literally never spoke with my financial adviser. We traded a few e-mails with her promising to call and never doing so. I was lucky and did not face any financial issues I was not already expecting. I went to my enrollment representative with my financial questions and he answered them all efficiently. UOP is expensive, heinously so, but I always looked at it as a convenience fee for the flexibility of online courses. It doesn't actually matter to me that it's a for-profit organization. At least they're upfront about taking my money and they're good enough business people to want to keep taking my money so they do their best to accommodate me. One of the best ways to do that is with quality. All universities have their problems. They have people trying to skate by on the work of others. They have teachers who hate their jobs and are therefore not great at them. If you're graded on a curve it can be a little baffling at who they let pass. However, I had some wonderful teachers and some very insightful classmates. There's a lot of reading. I'm not exaggerating, there's nearly an impossible amount you must read. Every week there's reading, essay writing, presentations, and participating to be done. GPA talks and while you can pass classes and still get your degree it's very easy to tell who's doing their best. Learning teams are vexing, but I cannot imagine it's much better elsewhere. I'm a paranoid person who won't take a bad grade and basically made it my business to just complete the whole presentation. I would submit only my assigned portion unless someone else failed to do their part. If this occurred I would make up for it at the very last moment and submit it. I would leave a note for the professor, but I was much more concerned about keep my grades up then I was about punishing someone else for being a slacker. Of course it's not going to be as social, it's online after all. I believe Online has a huge place in out new technologically advanced society. Yes, the tech requirements go up as your schooling goes on. Yes, the classes at the beginning are easier. They do their best to let you get comfortable with everything before throwing you in the deep end. My biggest complaint is only that the password protected PDF files make it impossible for me convert them to Microsoft files I could read on my phone. UOP has an app that allows me to post my participation from virtually anywhere I usually go, but it would be handy if I could also read my material in this manner. Perhaps my phone is not advanced enough, but seeing as I'm paying for materials it is a bit irksome that I cannot have them anywhere I like without having my laptop in front of me. In the end, I love this school. I love learning and not letting my brain grow complacent and slack. If you're dedicated, hardworking, and willing to read a lot, I see no reason for this not to be the school for you."
4.4 out of 5 stars
Jason - 7/9/2015
Degree: Business
Graduation Year: 2010
"I loved my experience at UofP! I am Active Duty military and go on TDY and Deployment from time-to-time, UofP online provided the flexibility I neede to complete booth my Bachelor's and Master's degrees in the shortest time possible. If I had the money, I would have stayed on for my Doctorate! I'll admit the learning team environment can be frustrating. You really have to understand your teammates in order to be successful. I had no problem with this, but my spouse is vitreous enrolled and threatens to drop it almost daily because she can't deal with "these idiots" anymore. I guess her tolerance level is a bit lower than Overall, if you are self motivated, determined, competent, and tolerant, than you can make UofP work for you the way I did. Good luck!"
4.9 out of 5 stars
George - 7/8/2015
Degree: English
Graduation Year: 2015
"After beginning at the local Community College in Electrical Technology, I changed my major to English and received my Associates there. When I started at University of Phoenix, I continued in English, although my plan was to get a teaching degree. If I had gotten a Bachelor's in Education, I could be a licensed teacher now. Despite this, I enjoyed my classes in English that I did take. It allowed me to remember a lot of literature I hadn't though about since high school, which was 30 years ago, and helped me pickup some things I didn't get in high school. Now, I am working on my Master's In Education/Special Education and look forward to it very much. I know many of the reviews have pointed out how expensive University of Phoenix is, especially online classes. Yes- it is expensive. I have approximately $35,000 in student loans from my Bachelor's Degree, and anticipate another $25,000 or so for my Master's Degree. I will spend several years repaying them, but I made the adult decision to go to college, the adult decision to pay for college with student loans, and will make the adult decision to repay them as required-no one forced me. Was it or will it be worth it? Absolutely and I would do it again. When I finish my Master's and get my teaching license, I will start at about $42,000 per year. Right now I am working full-time and making $17,000 per year working every Holiday and all the overtime I can get. Besides that, I'm not helping shape the minds of the future of our nation in my current job, but I will be as a teacher. I know some comments have been negative toward the counselors, especially the Academic and Financial counselors at University of Phoenix. I don't know who these individuals had for their advisers, but the people I have had help choose my classes and keep tabs on my financial aid have been super. I could not have asked for more dedicated and helpful people to guide me. The work is demanding, time consuming, and, at times frustrating, especially when you have a learning team assignment due on Monday night at 11:59 and its 8:00 Monday night with one or two people not having their parts posted. It takes the dedication and commitment to jump in and do what is required to make it work. I'm not doing their work- I'm protecting my grade. I managed to finish my Bachelor's with a 3.59 GPA and I have the satisfaction of knowing that I earned it and am a better person for it. Several have suggested really studying the school, and others, before making your decision and I totally agree with them. I searched several-brick-and-mortar schools and online, and for me University of Phoenix was the best. The enrollment counselor called me promptly, helped with the paperwork, and got me started. They responded like a business that wanted my business. An in-state public university still hasn't responded to the e-mails and voice mails I left asking about enrollment there. Yes, I am a Phoenix. I'm proud of it, enjoyed it, and still at it going for a higher degree. When I'm done, I may even go for my Doctorate, I haven't decided yet."
3.9 out of 5 stars
BH - 7/7/2015
Degree: Management
Graduation Year: 2010
"I graduated from a community college in 1999, after marriage and a job that was going nowhere I decided to go back to school in 08 while working full time. I decided on UOP and graduated after 2 years. The classes where more difficult and there was much more work than a traditional class setting. I wish I would have spent more time researching schools because the tuition bills got large very fast. I am now at a new job that I love and have doubled my salary so the degree has been worth it. My advice for anyone wanting to get your degree from UOP, be ready to spend lot of time writing papers and reading, your social life will reduce significantly."
1.0 out of 5 stars
Jason - 7/1/2015
Degree: Psychology
Graduation Year: 2015
"DO NOT!!!! go there. The financial people will lie their ass off, and then then send you a bill for a class you wouldn't have taken had you known the truth. I know of a few people, and myself included who have had their financial aid office take out student loans without your knowledge. If you're a vet, they'll short you a week of certification for every class you take. There are a million other schools better than this one. Oh, and never be pissed at them and call them out. They'll just charge you , and give you an indefinite suspension."
1.4 out of 5 stars
Rob - 6/26/2015
Degree: Education
Graduation Year: 2015
"In a Master's Program. I was here on VA benefits. My benefits ran out in the middle of the program, although they said I was cleared. When I contacted them, THEY SAID IT WAS THEIR MISTAKE, but I am still responsible for the rest of tuition. Horrible institution. I was holding a 3.75 in a Master's Program, unable to finish."
1.3 out of 5 stars
Jared Davis - 6/20/2015
Degree: Engineering
Graduation Year: 2016
"I am currently enrolled in Phoenix and may end up dropping it altogether. I would like to clarify at the beginning of this post that I am a diligent, hard-working student but my lifestyle is also busy with religion and work. I currently hold a GPA of 3.84 and I have about 10 classes left to finish my schooling. However, because of my major I am REQUIRED to take certain online courses, which are more expensive and MUST be taken online due to not having them at any campuses near where I live or even remotely close. Phoenix is not only expensive for the convenience of the schedule on-campus, but their online courses completely contradict everything about being convenient for the working-class individual. It is impossible for me to comment every day or every couple days online about a topic and elaborate on it and possibly not even get the substantial comment to count towards my participation! I requested the class I am in now to be on-campus instead of online and they said it was not available. This was never made clear to me when I first signed on with UoP that there could be online classes filling in for the on-campus classes which are not available. I was under the impression from the enrollment counselor that if I wanted on-campus classes then that is what I will get 100%, since online classes are about 500$-700$ more per class. On top of all of this my major will be incomplete in a sense when I finish because they are not providing me with everything that I need to work in this field. I will need to take supplemental classes to get by afterwards to make up for these massive gaps of training. These lacks of classes being provided to me were not clear until I knew more about my major from taking the classes. After I knew a little more about my major I started asking questions like "will this be provided to me in a class?" And they kept saying "no". What a joke. Would I recommend University of Phoenix? No. My thought is that they need to 1. Change their curriculum to a real-world setup with new information and 2. Actually cater to individuals who want campus classes and those who don't reasonably. Or at least make them aware that online classes may happen and that they cost much more than a regular class on-campus. J.D."
4.7 out of 5 stars
Elated Adult Student - 6/17/2015
Degree: Business
Graduation Year: 2015
"Hi this information is for the adult wanting to go back to school but thinks it costs too much, This is what is on my mind but with the question of profit schools and business owners may not want you at their establishment. Take this thought out of your head it doesn't matter one way or the other some non profit want money up front and if you are in school with an unpaid balance you cannot log on. The UoPx's financial aid department works with you the adviser is there too. The team papers I have to admit can become frustrating especially in the associates program but after a while it is worth seeing other viewpoints and when members don't do their part they lose points. I was frustrated with some of the instructors but that comes with the territory not everyone is alike. The classes are tough but you can do it if you cut -out the social life, or pick and chose the activities, don't over do it and get a resentment your grades will suffer. Time management is all you need and remember you don't always have to get and 'A' you are unique get your degree in little pieces don't look at the whole course work and determine whether you can do it or not, take it one day at a time. I didn't think it would be possible to earn a degree when your over forty-years while working full-time and raising grandchildren but if I would have thought about it in that way I would have never known how it feels to be proud to say I have a degree and yes it feels awesome. When it comes to how I'm going to pay for it, or which school ask yourself how much am I worth? Go for it you will be as elated as I'am"
4.1 out of 5 stars
TLO - 6/16/2015
Degree: Elementary Education
Graduation Year: 2013
"I am a Phoenix. I earned my AA in Elementary Education and my BA in English. Here are a few things you may want to know. First, I did not work full time during these 4.5 years. Second, your AA is the harder of the 2 degrees because you are not taking a lot of classes that you are interested in. This is also true at your local community college. Third, it is very expensive but you can choose to have a 6 month deferment and your lender will work with you. Remember, college is expensive no matter where you go. Fourth, the team environment is for your own good. I hated it so much at first. You have your individual assignments but you also have a team each class. By the last six months I realized the value of team. You will have to work with many different people at your job with many different opinions and other characteristics. Just remember that the instructor can see everything that is posted and has the ability to give separate grades to each person if they feel it is warranted. Fifth, the financial aid department is a mess and you need to keep up with all of your loans and ask about everything. I found out half way through my BA that my English degree required 6 months more of classes and that I had reached my maximum loan amount (there is a maximum for every degree) and had no money to cover it. I of course pitched a fit. They accommodated me by paying for all but $300 of it because they failed to tell me. Other than the financial aid it went well. Sixth, it is accredited and my State and local School Board have had no problem recognizing my degree. I am a teacher (high school) because of University of Phoenix and my hard work. I would do it all over again. It will be the hardest thing you ever do but well worth it. Good Luck to you all and by the way, my daughter just graduated with the same 2 degrees that I did and is going for her masters. Do your homework about the college you select. It took me 3 months to choose one."
1.2 out of 5 stars
Christopher - 6/14/2015
Degree: Information Technology
Graduation Year: 2015
"DO not waste your time with the school. They tell you it is easy for the working class, and the first three mandatory classes are easy, but once you get into the real classes, the technology takes a dive. For instance, I was able to read the text on my phone and tablet. This was great for work and times I was commuting or had free time, I could do some reading. After I started the core classes, this option was usually not available, and you could only read on a laptop or computer that allowed you to unlock the PDF textbook each time you opened it. They had it so protected, you couldn’t download and then transfer it to another device. Another issue is the group work. People taking online courses don’t have time to meet with five other people, who are all over the country, and work together for 5 weeks to make a final project. If it was one week, it wouldn’t be so bad. You usually have someone that doesn’t do their part and you have to scramble at the last minute to make it up so you can get a decent grade. I have had better luck and greater technology at the local community college so STAY AWAY!!!"

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