University of Phoenix Reviews

3.25 out of 5 stars
(1,315 Reviews)
  • Nationwide
  • Annual Tuition: $9,552
62% of 1,315 students said this degree improved their career prospects
61% of 1,315 students said they would recommend this school to others
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Student & Graduate Reviews

1.0 out of 5 stars
Litisha - 10/12/2014
Degree: Criminal Justice
Graduation Year: 2008
"I was warned before starting this school but I choose to find out for myself. Big Mistake or Huge Mistake. I was told to take certain courses and when I became ill I did not go to class so they was suppose to drop the classes for me but instead they kept me enrolled in the classes and then wanted to know why I did not pay for the classes. This is a joke school. I now have 985 dollars I have to pay back for something I did not use. This should be called The University of Theft."
4.0 out of 5 stars
Elle - 10/10/2014
Degree: Business
Graduation Year: 2012
"I transferred into UOP Online with over 100 credits (not all transferred to my new program) and a 4.0 and ended up completing a business degree there. Although skeptical at first, I found that the online platform was a very good fit for my learning style. The UOP style is different from the traditional academic approach in that it focuses less on academic theory and more on application in the work environment. For example, many assignments encourage students to use examples from their current or previous job, and participation requirements in the 300+-level courses often turn into discussions of what students are experiencing at work and how it compares to the theories they are encountering in class. The facilitator (UOP instructors are not called teachers) does not choose sides, so everyone can argue their case, but the good ones throw in their own professional experience, which is often substantial. I enjoyed having a facilitator with years of work experience to relate to the topics. It is also a self-taught model rather than the old-school approach of sitting in the audience listening to a professor. I enjoy reading and writing, so I was very happy with the experience, that is, after I got over the frustrations with the learning team requirements. However, even though it is a challenge to work with others who procrastinate and turn in sub-par work, I found it to be a perfect example of how it works in the real world. I told myself, "Thou shalt suck it up and move forward." As far as the campus staff, there are the very dedicated and the very unconcerned finance and academic advisors, and not much in between. The University has a number of scholarships, grants, credits, discounts, and other options to offer financial assistance and mitigate the impact of needing to drop a class for personal reasons. However, not all advisors pass this information along to students, so it is one area that needs improvement. The business programs are challenging if you put in the effort. You will find a lot of low-quality students in the 100 and 200-level courses because these are the easy ones, no matter where you go to school. By the time you reach your core classes, the flock of uncommitted students will have dropped out. Most students can trot right along through a management, business systems, or ethics course, but struggle with math, statistics, finance, and accounting. It may be because these particular subjects generally have right and wrong answers where most other subjects are a matter of finding a reputable source to support an opinion. What to expect: I can only vouch for the school of business. I found the course material sufficient, the library excellent, and the assignments relevant to the real world. That is more than I can say for the traditional formula used by most other schools. If you are diligent and make learning your priority, you can thrive in this environment. They will not teach you at this school. The UOP provides a structured environment, framework for your chosen program area, and materials, but the bulk of the learning is on the learner. This is not a negative; it is just college. In my opinion, it's a very modern approach and the one that most closely matches the business environment. The workload: First, there is a traditional syllabus and the requirement to use APA formatting on all papers and include proper citations. Plagiarism violations are strictly monitored and punished by academic withdrawn from the class and an F grade. Most standard 5-week courses in the bachelor's program have 3-4 individual papers, 3-4 team assignments, and 1 cumulative test. Some have quizzes or other small assignments as well. The participation requirements vary, but 6-8 posts around 200 words each per week is normal, and the length and level of difficulty varies with each course and by facilitator. The workload is sufficient to gain exposure to the most critical topics, but, as with any other school, the learner can choose to do bare minimum reading and research, or put in maximum effort. For the record, "trying it" must include more than the first 2 classes. The first course is almost worthless, so be prepared for that. It's there because a lot of people realize in that class that online learning just isn't for them, or they're not really committed to college, and they shouldn't waste their money. A word of caution before you choose to go to any school online: If you do not like to write, you will have trouble. If you cannot spell or use correct grammar and punctuation, the whole class will see it. Additionally, reading an electronic textbook may be more trying on your eyes and mind than reading paper text. Lastly, based on my experience and that of others I know, it is more difficult to go to school online than it is to complete the same course in a traditional classroom. Online is simply a convenient location. Overall Opinion: The UOP produces the same average quality of graduates as other schools. Some are superstars, some mediocre, and others just barely made it through. Some employers do care about the brand of a school, but I personally did not have trouble finding a job in the area I wanted. I received more interviews after getting my degree than prior to receiving it, and from better companies. My current and former employer were both happy with my education (my last boss was also a UOP grad). I also noticed that hundreds of employers, the military, and the VA are perfectly willing to pay for their employees to attend the UOP, so I cannot believe that "everyone knows the degree is worthless." I believe that attitude is tradition butting heads with something new that threatens the status quo. On another note, the UOP has brought in new deans to help strengthen the curriculum in each school, so I believe the experience will keep getting better and better. If anything will sink the boat it will be a failure to address the concerns so many have had with their advisors, and where I am seeing most of the negative reviews. This has to do with the administration rather than the quality of the education."
4.0 out of 5 stars
Sabrina Strong - 10/10/2014
Degree: Psychology
Graduation Year: 2015
"I have been here almost three years working on my Bach. Degree.. I have an Assos. Degree as well. I LOVE IT. Yes, the classes are tough, and require a lot of time to study, but that's any school! It should be hard! I have had some instructors that were not hte greatest. but MOST of them have been great and answered any questions and great on feedback. When i needed a week or two off between classes, that was ok. I got married and took two months off for that time, no problem. So these reviews i see about all this crap, is bull! Prob just people who can't handle an online school and not having someone hold their hand. I work, and have step kids that i care for and stay very busy.. So.. I would suggest this school"
1.0 out of 5 stars
K.S - 10/10/2014
Degree: Business
Graduation Year: 2014
"I hate it here they never know what they are talking about and the instructors are a waste of time. The financial department is horrible and I think they are pocketing the money for themselves. I was told one amount I would receive and now it is a whole 400 short of what it is that I was actually supposed to get. All they care about is money and at the end of my semester I am switching to a different school where the instructors will actually help you. They fool you by helping out a lot during the AA program, but once you get to Bachelors. They leave you there to dry they got the money they wanted so they do not care.DO NOT GO HERE I WASTED TWO YEAR OF MY LIFE BEING LOYAL TO THEM FOR NOTHING"
3.8 out of 5 stars
Mrs.Smith - 10/9/2014
Degree: English
Graduation Year: 2018
"Overall, the school was okay. Regarding Financial Services, well afterall, this is a for-profit college. Given that, it is basically a business and they are out to make money. There should be a balance to almost everything, so I am advocating that a quality education should be just as important as money to this school if not more important. When seeking profit begins to overwhelm the need to render a quality education, that is where the problem lies. I did get the sense that some of the instructors were really not traditional teachers or professors who studied to educate in the field that they are teaching. This is where one may get the impression that profit overrides quality at this institution. However, I believe I did end up with a good Admissions Rep, Academic Advisor, Financial Advisor, and two out of three good instructors. One was actually an exceptionally great instructor. This Instructor I believed to actually have been more than just knowledgable in the course she taught, but actually was an educator as she reminded me of my high school AP teachers in her method of teaching. I am sad to say, or even rather upset that one of the three instructors was not lacking in educating skills, but was rather unprofessional. Teachers should not be biased when it comes to their preferences in communicating with their students. This instructor seemed to be jealous of and therefore unwilling to communicate with the students who actually seemed to be a little more advanced than others in their class. It's almost as if he was intimidated by those of who were familar with the topic and already were knowledagable with prior insight regarding the topic. He seemingly would pat the students on the back who's answers and responses to questions and discussion posts were really lacking in competence as far as legibility and validiity. Some of their answers would be so far off topic that you could tell they had not even remotely read the lesson and were just philosophically spewing out their own personal assumption or guess. But with students who intelligently and thoroughly responded with statements that asserted they had actually read the lesson, he would by pass their statements and would make an effort to respond to almost every discussion response with a "good job" but the person or persons with the correct, well-written and thought out responses. I have to say that insecure and unprofessional instructors such as mentioned have no place in instructing and being responsible for giving grades to students they have a biased against. Finally, working in groups is not such a good idea when it involves your grade is depending on others participating or one person made to be responsible for submitting an assignment for several people. Not only that, but the discussion boards themselves caused for a lot of child-like behavior with people who were more focused on the social aspect of learning than actually learning. Some even who had the same problem that the above mentioned instructor had with seemingly being intimidated by those who were putting forth their best effort which meant being as professional as they could. You would expect this in middle school and maybe even high school, but in a college class, this should not be the case being that everybody attending are adults who should be like such in their mentality as far as immaturely competing with one another when college is supposed to be about self-focus and achievement. I believe that this problem is a result of making the students respond to other student's discussion post and working in teams. In doing so, you can tell those of who some students don't like as they will continuously comment on the same students post instead of indiscriminately interacted with all of their class mates. I am a zero tolerant person when it comes to playing games. Though I didn't let it stop me from doing my best, I will say that as important and as valuable as an education is in today's society, it is so irritating to have to deal with and see petty, child like behavior in a class room full of ADULTS. I would rather be in a class or at a school where the curriculum is more individually oriented and where we simply do our assignments and turn them in. Discussions should be done only when necessary as they are in a traditional class setting where we mostly discuss the topic with and to our teacher. To sum it up, do what it best for you. If you don't mind the obstacles that I mentioned above, it might be a great personal fit for you."
1.0 out of 5 stars
Darik Norris - 10/5/2014
Degree: Business
Graduation Year: 2014
"Be very carfull if you go to this so called university. I was taking class in Fayetteville, NC, everything was going good up until they said they are closing down all the campuses and making student go online, if you didn't want to go online they said they will work with you, such as still closing the campus and making student goto a meeting room at one of the local hotels, one of the BAD/gross hotels in the city. The made it imposible to go to a computer center, as we could at the campus when it was open. Then to make things go from bad to worse they increased the tution rate. If you are deciding on a on-line university shop around, you DO WANT THIS ONE!!!!!"
2.3 out of 5 stars
KDL - 9/26/2014
Degree: Accounting
Graduation Year: 2014
"I just graduated from the University of Phoenix. I can assure you this school is all about the dollar. My experience with UOP is that I did work hard and their curriculum is difficult. I will give them that much. However, I also think accounting is universal in that every school teaches it the same way. You either learn it or you don't. I do get the sense though that UOP is very money driven. And try and get something rushed, you will speak to 5 people until that one person actually tells you the right thing. I find them to be very unorganized, especially the AA's. The PLA is also unorganized. Overall, check out other schools such as Liberty University, who provide military discounts and cheaper tuition. Stay away from UOP. Besides, where I live, it is a joke degree unfortunately."
5.0 out of 5 stars
Laura Contreras - 9/23/2014
Degree: Healthcare Administration
Graduation Year: 2012
"University of Phoenix is not a traditional school and that is what I needed. it fit my needs. The school practically held my hand through the hold process. I went back to school at the age of 42, not knowing how to even turn a computer on, my enrollment counselor spent over an hour of his time showing me how to use the material I needed. This does not mean that this school is perfect. I've heard bad stories from bad experiences from other students and my whole experience was not perfect but I can say that most of my bad experiences were from colleagues and maybe two instructors. I love that my schedule was set for me through the whole program. I did not have to worry of registering or finding my next class. I went back to finish a Masters' degree and I will do it again."
4.3 out of 5 stars
Kaysi Lorin Abshire - 9/22/2014
Degree: Business
Graduation Year: 2015
"Starting off I was nervous because it was all new but I have recieved a lot of help and I am always pointed in the right direction. Someone is just about always there when I need them. I would reccomend this school to anyone."
3.3 out of 5 stars
Carlos Rivera - 9/16/2014
Degree: Business
Graduation Year: 2016
"I think before people choose to study online, they need to consider how much harder it is, especially if you have a full time job. Not only is it hard, but if you are just starting, it is usually best to consider technical schools that get right to the point, instead of taking all of these classes that cost thousands of dollars and will not benefit you in the long run. I am taking am working on getting my associates in arts of business and I have yet to take a class that has anything to do with business. I'm 6 months into it! What I can say is that, I will finish out my associates here, but I will certainly not waist my time on a bachelors with UOP. College in general is a waste of money, when you have access to technical schools all around. It is a shame that I didn't realize this prior. Live and learn! Even if they are to switch up the curriculum, it is still not worth it. You can take 7 weeks of business and then go one to reading, then critical thinking, then the lab work that they give you. It's just a messy pile that takes you all over the place."

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