University of Phoenix Reviews

  • 1,324 Reviews
  • Nationwide
  • Annual Tuition: $9,552
63% of 1,324 students said this degree improved their career prospects
61% of 1,324 students said they would recommend this school to others
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Student & Graduate Reviews

karen
  • Reviewed: 12/21/2009
"I have been attending the u of p for a little over a year now. My lowest grade before this block of classes was a 96.15. I have always had thoughtful participation's and dq questions. Currently in one class I have a 98 and in the other I have an 74. The class I have a 74 in just flat out has an attitude with me.The first week in this block of classes I had to send both of my instructors a message letting them know that more than likely I would turn in assignments for week one late due to a death in my family and that I understood the point penalties for the late assignments. I go into week one and I'm so confused because there are 6 syllabus posted and they keep changing, so the calender doesn't match up with the syllabus. Students were sending emails in the question thread asking for clarification. It was just a mess.I have always been very organized and felt like the whole forum needed to be deleted and redone with correct information. So anyway, I go to the last syllabus posted, and print and attach the course materials to it as I had done in all my other classes. I turn in week one with only deductions for the late assignments.By the time I got to week three I was so confused I decided to go by what the syllabus stated. The syllabus stated that I would get additional info from the instructor on the assignment on day 3 - but I never received this information. The instructor then told me that the assignment was missing, and I copied and pasted the syllabus, and told him that I never received the information from him to finish the assignment.He then sent me a rather nasty message telling me that obviously I'm not reading posts in the main forum, in all caps, which i felt was very unprofessional of him. I responded by telling him that in my u of p experience the syllabus rules, and that's what I went by because the main forum was junked with several confusing posts. I then involved my academic adviser and she submitted a ticket, but the instructor I think was upset with me for taking it higher than him, so he then kept telling me my post for participation and dq was not substantial.I am now considering looking into another school to finish my degree, just from all the frustrations from this one class. I still like the school, I just am not satisfied by how this situations was handled by the apollo group and the u of p. I am considering finishing my one year left with another online school."
Jamie C
  • Reviewed: 12/19/2009
"I want to provide an accurate assessment of the university because many others are taking certain issues and making them seem as though they are all the university is about.It is not the easiest school to attend because you have to truly know that you are there for an education. If you do not stay on top of participating and getting your assignments turned in on time, you will have a headache and failure is likely. Participation and teamwork are essential because you are in an online setting and this helps to keep you focused. The teams are not always easy to deal with, like in any situation some people try to take advantage of others, and you have to be open-minded and considerate of others - not everything should go according to one person.The tuition is just as high as any university, so make sure that you have your financial resources sorted out before enrolling, it makes things much easier.Communication with your counselor and financial advisor is essential, they are there to help with issues and when they are not available, there are others that you can speak to for general help.I have been attending UOP for 1.5 years and will be graduating in January with a BS-Business Admin. I feel that it has been a great experience, not always good but definitely not always bad. I attended traditional universities and decided to leave so that I could maintain my full-time job.You will have problems with traditional colleges and online alike. You have to know that with UOP, no one is going to do it for you; but you will find inspiration and encouragement when you need it. Please research on your own and do not take one person's comments to heart, because it could deter you from your future success as a UOP student."
KRIS
  • Reviewed: 12/18/2009
"When "recruited" to go to U of Phoenix the "recruiter" said it wasn't his job to "railroad people into the school" and to take advantage of people. He said that I could finish my degree and not have to pay my tuition until I was completed.After taking two online classes in early 2004, they were calling for their money. Well over $1,000 had to be paid right away to continue on with the program. I was unable to pay this right away and it was defaulted to EDFund. I spent the next two years slowly paying off just two classes at U of Phoenix through EDFund. In June 2007 my two loans were paid in full and I never went back to the University of Phoenix.Today is December 18, 2009 (5 years later) the U of Phoenix is now calling me looking for well over $1000 in tuition. After contacting EDFund they said the money I paid them was for some other student loans (but I only went to U of Phoenix) and that the other $1000+ must be for other "charges" or "tuition" at U of Phoenix. My question is - why am I supposed to pay twice and why 5 years later? I thought this was all settled 2 and a half years ago!Do not attend U of Phoenix unless you intend on paying double what you are supposed to. I feel bad for working people who have a dream to become something more of themselves through honest hardwork and education only to get punished in the end."
Rachel
  • Reviewed: 12/15/2009
"First I would like to say that my experience with UOP has been nothing but smooth sailing. I have a very supportive team of advisors and my instructors have been very helpful. I have attended an on-campus University and I never recieved the kind of support there that I have recieved while attending UOP.This is my 3rd year at UOP and soon I will be recieving my BA. If anyone has failed or is complaining about the school it's because this is just not for them and the work is too overwhelming for them. In an Online school you have to be diciplined and you have to work harder. I started my BA program 4 weeks ago and in the first week I had 2 classmates drop out!!! People think online school is easy. If it is not for you then you need to be honest with yourself but don't write a review knocking the school because you could not handle it!!!!I also cannot bellieve someone can recieve an F from an instructor if they did all their work and participateed in class!!! Everything is documented and logged!!! There are guidelines to the school and if you cannot fulfill them then you fail just like any other school. If you do the work you get the credit if you don't you get a failing grade.Overall if you are seriuos about wanting to continue your education and you have no options but to go to school online then do it!!!! I have no regrets what so ever, it is the best decision I have made for myself and my family. People will always have an opinion BUT it's up to you to get the facts!"
Sharon Moore
  • Reviewed: 12/11/2009
"I am very alarmed by the negative reviews about UPO. I attend this college and do not understand the attacks. To say that UOP is not a valid or legitimate school is nothing more than pure stupidity. I attend this college and I have attended traditional campuses, it is no different or lacking in any aspect. I actually could not even advance to the next class for one of my courses. If this school was not valid or adequate all students would breeze through.I am bright enough to know that people have a mental hang up on any online school. If you ask yourself logical questions when in doubt you will discredit any irrational thoughts. For example, why is a college "more real" because you sit in a classroom than if you do it in front of a computer? Why are papers that are turned via the computer less valid than those typed on one and turned in face to face? Learning is learning; it has nothing to do with the physical attachment of sitting in a classroom.Maybe those comments that state UOP is a joke, is because those same people would say the same about any college. Why is it a joke? I want to ask those people... because you failed? Now many schools are offering online classes. Are they a joke now?I have many close friends who go to a local university.. Why is there class valid and mine is not? Because when they cut class it is a physical class? Or when they take a test they sit in a "real" desk where they can really cheat? I make that comment in a superficial lash of sarcasm.The only comment that is true about UOP is that it is not for everyone. The online classes are for people who do not need to be babysat.Be honest with yourself... how many people did you sit next to in a class that were there in body but not in mind? I sat in the same class with a student who graduated as the valedictorian; does that mean because I sat physically in the same course that I have the same grasp? Is it even necessary to answer?I learned conversational Japanese in my room at home, is it less valid than someone who accomplished the same because they did it in a “classroom”? Not only does online school push the envelope of traditional college degrees, it pushes the envelope for people to challenge what they have adapted as “norm”. A+ to a job well done."
Jamie
  • Reviewed: 12/10/2009
"I attended 2 classes at UoP. We had 4 people to start the 1st class, and it finished with 2. The 2nd class started with 4 people and finished with just ME! So they program they put me in (FlexNet) was made no longer available due to lack of students. The next thing I was told was that my tuition was going up for my next class because I was going to be an online student only. I was still willing to try another course. Well, that's when my student adviser informed me that UoP had to find me an instructor, and that I was going to be the ONLY student in this class!!!!!!!!!! Now UOP is sending me letters threatening to put me in collections b/c they sent the money for the 2 courses that I had taken back to my lender! Ok, so I called my lender (NELNet) and they have NOT received any money from UOP and advised me not to send them a dime!"
Christopher
  • Reviewed: 12/8/2009
"For those of you placing your lives on hold, sacrificing amenities and adhering to a strong ethic to succeed and do your best, this is NOT the place for you. I know that a degree would not come easy. I knew I would need to work hard and then some, to achieve solid results. I have worked hard, and these results have come. I achieved my associates in accounting, and was satisfied with the curriculum, but a wee bit less with facilitators. It is hit or miss with them. Some have genuine buy-in, and others, templates with pre-designed copy/paste cookie-cutter responses. Sadly, anyone who has experienced UoP knows what I mean.I moved on to my bachelor’s program, and have begrudgingly acclimatized to the learning team dynamic, or more specifically, I have learned to tolerate this dynamic. Be prepared for babysitting, procrastinators, and others to ride your coattails. These learning teams seem to attract the degree-mill types, and are positively intolerable at times. Mark my words “You will spend less time learning, but more time worrying and fretting over a last minute, substandard end product.”Some will argue this is how it is in the “real world.” No, in the “real world,” slackers are terminated or face disciplinary action. What I truly wonder is whether or not UoP is cognizant of this. Consistently, from class one to current, the learning team dynamic has been a nightmare. It is always one or two people who “care” doing the majority of the work. Don’t bother contacting your facilitator with your concerns. Likely you will get the same copied and pasted response that another concerned team member would get (true story).A year ago, had someone asked me about UoP, I would have recommended it. Today, my legs are dangling over the fence, and I would sadly advise otherwise. The learning team dynamic in a virtual setting is an epic failure."
Nicole
  • Reviewed: 12/7/2009
"I am currently a student at University of Phoenix, or so I thought. I enrolled in AUGUST of 2009 and began my classes on the 21st of September. I was supposedly enrolling in BS IN EDUCATION. I was enrolled into UOP affiliate Axia into the associates program. Why would I want an associates degree??? I would get the same salary that I already receive now with an associates degree. No one has changed this or helped me. I continue with my classes because I was told that my credits were transferrable.I have also been placed in a class that someone who wants to be a computer tech would take. Why would a prospective special education teacher need to learn the fundamentals of a computers running system, regarding the interior of the computer? I also have received an F in both of my first courses. This is crazy because I busted my butt doing all of my assignments. I was participating everyday, then the instructor changed the participation guidlines. I get great responses to every assignment every week and then at week 9 come out with F's in both courses!!!!! No response so far regarding the grades because the instructors both said that I am no longer their student!!!"
May
  • Reviewed: 12/5/2009
"I have been attending the UoP since October 2008 and I must say it has been a pleasant experience thus far. Has everything been cookies and cream? Of course not! But that is just life!!I attended a traditional university for undergrad and for my MDiv (keep in mind I was single and still fairly young at this time), so I decided for my MBA I would attend an online university so I could better adjust my schedule to go to work 50+ hours per week, maintain my church ministry and be a wife and mother.From reading all of the negative posts that are out there I guess I am some what surprised that individuals are having so many issues with the UoP, because I haven't had any. My academic advisor calls me at the start of each class, as well as one week before class ends. In fact, I often feel she calls me so much I tend not to answer the phone when I see its the University! When I thought I hit a slight hiccup with my financial aid I called my academic advisor, who put me in touch with my financial advisor, who helped me resolve the issue in less than a day. The only problem I have encountered with my Advisors is that they often change and I have someone new to work with, so I guess they have high turnover. But, each time I receive a new advisor they reach out to me and introduce themselves.I will agree that some teachers are not the best teachers and I wonder why they are even considered instructors (I've had two thus far). They don't provide a lot of feedback and don't really help you when you have problems. In those instances what I have done is worked with my classmates to help me solve my issues. But, I remember having the same problems with teachers during both my undergrad and MDiv programs, so I'm not going to sit here and act like this is just a UoP problem. This is an issue you will find any where, whether an ivy league school, or an online institution.As far as the learning teams, I guess I have been fortunate because I haven't had any real nightmares. If someone fell off the boat and didn't complete an assignment the team came together to complete it. Is this fair? NO! But you know what, I can't be concerned with other people. I'm concerned about my grade and, therefore, I'm going to do what I must to get the job done! If someone else gets an A from my hard work, then good for them. Deep down I know how hard I've worked for my grade, so I'm not thinking about them and their guilty conscious.In reading the various posts from individuals who have some pretty serious complaints, I would suggest instead of pointing the finger it might be best to look at the "man in the mirror" and determine if you are not the cause of some of your issues with the UoP. I'm not by any means saying the UoP is perfect and that you haven't had some sort of issue by their hand, but some things might be by your own hand as well. If you were unable to get financial aid is it possible that you have bad credit and the associations that work with the UoP were not open to providing you a loan? Are you super needy and call your guidance counselor on a daily basis, and when they don't return your call right away you become frustrated and angry? For those who received bad grades on papers, even after receiving assistance from friends, have you really examined your grammar to determine if your writing skills are up to par? From reading the reviews I'm surprised by some of the grammar and question how individuals got through their undergrad programs.Let's face it, life is not easy and sometimes we will face challenges. Everything can't always be handed to us on a silver platter. If you are the type of individual that needs a ton of hand-holding, then the UoP is not for you. If you are the type of person that is not self-directed and cannot teach yourself, then the UoP is not for you. If you are a "slacker" and are awaiting the opportunity for someone else to pull you along, then the UoP is not for you (unless you're the type that likes getting by on other people's coat tail). UoP is not a cake walk, and if you're not dedicated to your education, or organized enough to keep on track and manage your own educational experience, then the UoP is not for you. However, if you are all of these things, then I would encourage you to not listen to the naysayers and enroll in the UoP."
DK
  • Reviewed: 12/3/2009
"I completed my MS degree in MIS at UOP in 2004. I have had success with the degree but not as much as I would have liked. I make a decent salary but I still think some people look down on the degree. I have 20+ years of experience and would like to be further ahead in my career than what I am but this may be a sign of the times or the place where I work.I did not care about prestige because I already have experience so it was no big deal. I am now in an MBA program at UOP so that I can land a job in management.The program has improved a lot over the years and you have to maintain a "B+" or better to remain in the program. There is a lot more writing than some of the brick and mortor schools I have attended so be prepared.The only problem I have with the school is that it is tough to receive transfer credits for prior classes. I have also had problems with SOME individuals not returning calls. Not all but SOME.If you are not organized and are not self motivated then an Online school like UOP may not be for you. Are there better programs? Sure, but I would not slam UOP. It is a school typically for working professionals or people who are trying to advance their careers in a convenient manner."
Andrew
  • Reviewed: 12/2/2009
"I began doing University of Phoenix online so that I would have enough credits to transfer to a four year college for sophomore year. I told my first advisor (of many) that I planned on transferring to a 4 year college the next year and needed to finish out my 30 credits before then. He told me that would not be a problem and many people had done that before, HOWEVER when the time came for me to transfer, my 'new' advisor informed me that the whole first block of classes i took as well as another were not transferrable credits and were just necessary for us to get used to the online environment.Basically I wasted more than a thousand dollars out of my pocket to learn how to use the website, that could have been done with one lesson, not a block of classes, which lead me to believe they mostly just wanted my money.Another problem I encountered were the teachers. Some of them were pretty helpful, but many others weren't. I was getting all A's in my classes at one point but somehow was almost failing another.The teacher would not explain her directions at all and not answer emails when I tried to ask her about them. She would then dock major points off my assignment. In desperation, i had my girlfriend who just got her degree in English with an emphasis on writing help me with my final essay. We spent hours on it and followed the WEEK 12 material on the syllabus. I recieved 1 38 on the essay.I emailed my teacher asking why I lost so many points. She told me things were wrong which followed exactly the examples which were given in her material. I then emailed her her own material and highlighted all the parts which contradicted her grading. She emailed me back and totally ignored what i sent her while telling me to look back at the WEEK 3 material. I then decided to withdraw from the class, only to find my advisors saying I couldnt do that. That's when i decided i was done with University of Phoenix.On top of that I paid for the first class out of pocket and later received a scholarship which I sent to them. They told me they were sending a check back to me with the left over money. That was 2 months ago and i still have not received the money, nor can I get in touch with any of my advisors.DO NOT DO UNIVERSITY OF PHOENIX ONLINE!!"
Cynthia Paskett
  • Reviewed: 11/24/2009
"I have been attending the University of Phoenix for three years now, and I am an on-campus student.My experience at U of Phx has been mixed. I have had several great instructors, a few mediocre ones, and a few that have been poor. I am supposing that this is true of many institutions.My motivation for writing this review is to share my thoughts with a specific reader - the serious student who will always go the extra mile on a project. If this describes you, be aware that the "Learning" Team environment may become very frustrating for you over time.During the first couple of years I bought into the LT format, and contributed my heart out. At this point in time however, I am weary of putting in serious time on LT projects to compensate for the slackers...folks who seem to gravitate to this University! Maybe they heard that they could coast, as it is very likely that someone on their LT will be a sucker like me who will pull their butts through school.For those who have posted earlier, trying to explain this wrong dynamic away by saying, "this is real life," I say, "hogwash." I work for a well known financial services company for their Corporate University. Ironically, in training and curriculum development. I lead several different teams; teams who accomplish very important initatives. Collaboration is my strong suite. Slackers do not survive in the corporate environment, they get laid off.The LT environment at U of Phx is sad joke...a joke they play on their incoming students, making them think they will become better team players. Ha! What really happens is that the team lead usually ends up (on their employer's time) desperately pulling together LT papers just hours before class begins. Why? Because LT members procrastinate, do not meet deadlines agreed upon by team charters, and team leads know that it isn't worth rocking the boat for a five week relationship. Submissions are, more often than not, the bare minimum, not spell checked or sent through Write Point (a paper checker, editor).It would be great if the the U of Phoenix would try to recognize the angst this broken dynamic causes their more serious students. I would prefer to receive grades that are reflective of my own work. Busy working adults should not have to be relegated (forced by this system) to being baby sitters.I am currently looking for a different University...really looking hard and doing my research. Not sure I will find the right fit, but will keep trying. I have filled out enough student surveys, trying dilligently to help the University understand, but the truth is, the U of Phx does not cares at all about students who feel this same way.I am frustrated, and I would NOT recommend the U of Phoenix to anyone - that is unless you are the slacker who now knows the real truth - and in that case, go ahead and enroll. It is to your advantage."
Laura
  • Reviewed: 11/22/2009
"I am a student at the University of Phoenix, and have been studying there for approximately 7 months.When I first enrolled all of the people that I spoke with were extremely helpful. They walked me through the process of my applications and financial aid issues, and stated that they would be with me all the way through graduation. That made me feel comfortable, knowing that I would be dealing with people who were familiar with myself and my situation.Shortly after enrolling, my enrollment advisor disappeared. I called him to explain that I was having some issues and I never heard from him again.I fell behind in my 3rd block of classes because my son became quite ill. When I contacted my counselor he basically stated that he couldn't help me. I then turned to my financial advisor who explained that ONCE each year you can withdraw from a block and repeat it at no cost to you. She was the only person who was able to help me so, for that I give her props.The instructors do not really instruct at all. You read the available information, and you do the assignments, then they grade them. There is no live online chat where students meet at certain times, where the "professor" teaches and answers questions. The only communication you have with the instructors is through email and, by phone if you feel the need. I have honestly had more help from my classmates with my issues than I have from my instructors.I have read what some of you have said. Those of you that love the school have every right to your opinion and I am sure that you have your reasons. I on the other hand, would not recommend this University.I work hard, read all the required material, and I have a 4.0GPA, but I also see other classmates that post their assignments, and the work looks like it was done by someone in the 6th grade. The spell check hasn't been done, the ideas are completely off and not following the reading, and some of them appear to be writing directly FROM the reading, which is against school policy, yet nothing is being done.There are those of us that study and work hard, and deserve the grades, and I feel as tho it is a slap in the face for those that do NOT do the work, to receive the same.If they are in it for the money,and are willing to hand just anyone a sheet of paper that says "DEGREE" on it, then I feel as though I am wasting my money.And, to boot...once I am done with this school, I have to transfer to Walden University, because they (unlike University of Phoenix) offer PhDs with clinical licensure for students pursusing degrees such as mine, a degree in psychology"
Lois Karhinen
  • Reviewed: 11/21/2009
"I was a member of the first Master's of Psychology program with U of P. It was an intense, time consuming and difficult program that required much research and writing. I enjoyed the class and as a bonus I made some friends in other parts of the country.What I am not happy about is the way the program was misrepresented by my Admission's Advisor. As this was a new program, it appears that the admistrators did not have all their ducks in a row and many of us were misled. My advisor told me that this was not a clinical program, therefore I would not be able to become a licensed counselor or psychologist upon receiving my degree, but he did tell me that I would be able to be a guidance counselor or an educational counselor in a school or university setting. This does not appear to be the case, especially in New York State, where I reside.I am not a lawyer and I trusted my admission's advisor. Now that I have the degree, it is not of any use to my career as it is recognized as only a generic master's degree. The frustration comes from the fact that we, the student's in the first class who believe we were misled, could have taken another program, business, for example, which required fewer credit hours, was less time intensive and would have resulted in a much reduced bill - i.e. would not have cost $35,000+.Upon contacting the "grievance department" at U of P, we were received unsympathetically. For- give us our naievete, we trusted an organization that promised to ensure our satisfaction. They admit that they offer no career guidance, perhaps this is something that should be considered so that others don't end up as frustrated as we are."
RODNIEA "KIM" WINKLER
  • Reviewed: 11/19/2009
"I HAVE BEEN GOING TO UOP FOR ABOUT A YEAR NOW. I HAVE NOT HAD ANY MAJOR PROBLEMS WITH UOP. THE FACULTY IS GREAT AS WELL AS ALL STAFF. I AM A VERY HARD WORKING STUDENT WITH A GREAT GPA!!!! FROM DAY ONE I LOVED!!! ITS WHAT YOU MAKE OUT IT!! IF YOU ATTEND EVERY CLASS AND MAKE SURE TO DO ALL YOUR HOMEWORK, AND MOST OF ALL PAY ATTENTION IN CLASS EVERYTHING WILL GO JUST FINE!!! I AM PUZZLED BY SOME OF THESE STORIES SEEM TO ME SOME PEOPLE ARE JUST BEING SLEFISH AND HAS A MISUNDERSTANDING WITH THE UOP BECAUSE OF THEIR OWN FAULTS AND ACTIONS. READ THE POLICIES AND REVIEW BEFORE YOU ATTEND A COLLEGE. THESE BAD REVIEWS SUCK!!! I LOVE UOP AND WOULDNT CHANGE MIND FOR ANYTHING!!! I MUST SAY THAT EVERYTHING CANT WANT ALL WAYS BE RIGHT BUT HEY LIFE IS WHAT YOU MAKE OUT IT!!! I AM VERY PROUD TO BE A PHOENIX!!!"
Natalie
  • Reviewed: 11/18/2009
"I just wanted to say that many of the people that would NOT recommend this school are not just complaining or venting. I think that these people have valid reasons for posting their opinion and hopefully, it'll help someone else. I started this school in September of this year. And it has been the most horrible process ever. I think that they are more interested in snagging your money, vs. the well being and educational needs of the student. I have taken classes at a brick and mortar university and decided to transfer to the online environment because of it's flexibility. I chose UOP because of this. The enrollment advisers will suck you in and then when you need help later, they WILL NOT help you. I have had the financial advisers tell me, "We're going to get our money...," as if my issues were not valid. I made my instructors as well as my so-called "graduation team" aware of the issues that starting popping up and they really didn't seem to care. These issues were hindering me from getting passing grades and as a result, I failed my first block of classes. And they are telling me that I now have to PAY to take these first two classes over out of my pocket. I have to take another nine weeks out of my life, when they could've done more to help me? And they're really nonchalant about it. I understand that we're all adults, but this is the first time I have ever experienced a school that would not try to help a student through a hardship. Instead, they are more interested in building on that hardship. I wish I would've seen all of the bad reviews. Sometimes, I am a little leary. But LOOK at all of them. That really says something about the school. These people are just out for money. It's sad because now I have to figure out what I am going to do. I really just wanted to finish my degree, but it will not be with this school. I am quitting it after just two months. Money and time wasted."
NA
  • Reviewed: 11/18/2009
"UOP is a joke. I have been going to UOP for three years now and am just waiting so I can transfer out. At first I thought that UOP was going to be fine and I actually enjoyed teh learning environment. Once I started my Bachelors degree I was angry. I changed programs becasue I found out that I could not use a Bachelors in Accounting from UOP since you can only have so many credits earned in an online environment to get a CPA. I also found out that the UOP environment is rediculous. Teachers expect you to know APA, but each teacher has a different idea of what APA is. Half teh teachers were less knowledgable than the class about the material being discussed and there were times that the teachers would tell the class that they could not assist because they "had no clue". This is not instruction. The teachers also grade irregularly. One student will be docked for an "error" in their paper while another student will not. One of my team mates and myself would compare our results and our assignemtns after they were graded. As for the UOP preparing people for real life, get real. The ability for students to turn in material that would have been laughed out of a junior high class, and still stay in college, proves that UOP is not an academic institution. A degree from a university where anyone can pass is not worth much more than the paper it is written on. Right now I have a 3.98 GPA and have worked very hard for it; which is why I find UOP's academic morals to be a big slap in the face."
Marshall
  • Reviewed: 11/17/2009
"I started attending the University of Phoenix in 2004 because it was an on-line school and since I am in the service it is so hard to attend a traditional school. When I first started with UoP it was amazing; the staff was great and the facilitators took more pride in making sure the assignments was understandable and questions was answered within hours or a day. At first, the only issue I had with the school was the team assignments; just like with anything team assignments are difficult because you have to depend on others to complete their portion to turn in a team assignment. The team assignment I still think are ridiculous; when I first started the school I had to complete the team assignment alone because the other students did not participate. I have completed my Associates Degree in General Education and I am currently taking classes towards a Bachelor Degree in Criminal Justice but from the last three classes I have taken I am considering transferring my credits to another school because the UoP is becoming a scammer. Just recently the tution fees have went down for the military, for my last two classes I had to pay almost $1200 out of pocket and I cannot get my money back. On top of that the facilitators now are retired officials who do not have time to provide you the information you need on your assignments or they are never availabe until Sundays. Many of the facilitators do not change the generic syllabus before publishing the syllabus for the students online. If you ever go to the resource pages you can download a copy of the generic syllabus a week before class so don't be surprise if the generic syllabuses are the same syllabus your teacher will post in the student forum for you as well. I am currently deployment but upon my return I am planning to leave UoP; I will admit I am going to miss the fast pace class because five weeks are about how long my attention span lasts for one subject but I will learn to deal with another school. I held a 3.8 GPA the entire time I attended UoP but after the constant change of counselors I am really looking forward to attending another school."
Lizette
  • Reviewed: 11/14/2009
"Well, ok let me make it singular not counselors, counselor (mine). It is so obvious that the financial counselors only contact you when you owe something. If you don't owe anything you don't hear from them. The online financial aide breakdowns are confusing, if there is an excess that is due the student, the student will not know until they receive a check or it pops up in their checking account. Do not be surprised if you have to send it all back to pay for the next class. We have to pay for classes that we Failed? The classes are expensive,some of the faculty does not help when needed and the classes are so routine (All of Them) And please give me a break, how do we know that the good comments here are not the staff and faculty of UOP? Once you get in, all the kindness and calls that you receive in the beginning cease. I know they have other students to attend to but come on, and that is only when they decide to pick up the phone. I definitely will be transferring, hopefully I will not have a huge balance due and they will release my transcript."
Trista
  • Reviewed: 11/10/2009
"I have loans up to $40,000 that I am still paying and I can't find a job that will take my degree seriously. My enrollment counselor ensured me that the degree would help me reach my goal to become a liscenced psychologist. When I tried contacting somebody about my frustrations they threw a bunch of bull about contracts and how I should have done better research. I agree! I should have done better research. I had assumed that based on their solid accreditation scores, I could trust them to lead me in the right direction. Seems that their last concern is in helping their students find career placement, but more so that they recieve their money and once done nothing else matters. I graduated with a 3.8 GPA. I worked my butt off and I come from a poor family, so $40,000 doesn't come easily. I feel sick at any mention of the word UofP. I don't feel they had my best interest at heart, I honestly feel it was only about the money for them. I am extremely disappointed. :("