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University of Phoenix Reviews

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1230 Reviews
62%
Recommend This School
63%
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5 stars
(291)
4 stars
(592)
3 stars
(74)
2 stars
(105)
1 star
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Student & Graduate Reviews (1,230)

4 out of 5
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Degree: Business
Graduation Year: 2009

I did my research just like you're doing now. Honestly, this school is the most popular of the online institutions and I went for it. Quick and easy enrollment and I paid through loans. I worked insane hours while overseas in the Army while full-time student.Very time consuming and can be very hard trying to meet the deadlines.

This is college and for some of you, graduate school. Time to grow up and decide if school is right for you first before the college itself. This will require you to figure out a lot of material on your own, create a school/study schedule that works and be prepared not to have a life. It is up to you to make your life happen that includes school, career and everything in between. I have read so much wining and complaining on these schools and I laugh. I am gearing up for my PhD and I know that I have to make it all happen. This is not high school where people hold your hand and explain everything to you. That is what college is for. It teaches you to be a leader in the work environment, it shows employers that they can trust you can handle tight deadlines, there will be a standard quality of work that you will provide ect.

My ratings: Quality of Instruction... Some of great some are not. Classes are only for 6-8 weeks so suck it up, do your work, participate in the discussions and you will be fine.

Financial Aid....same as any other school I have attended (online & brick & mortar)

Job Placement......This is just silly.....I dont know of 1 university that claims to offer job placement. You are in a pool of a lot of people getting their degree...welcome to the shark pool. Fight for what you want.

Student Services....Offers aid for those that need studying tools and/or personal help. Also, I did have a problem with a couple of teachers but one in particular. I made a complaint because I felt they had no idea what they were doing and it got handled. Don't expect this to happen to you and I recommend if you run into a problem, wait until after the semester is over to avoid retaliation. This goes for every school.

2 out of 5
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Degree: Elementary Education

None of the staff or admin are there to help you. Seemed like they were there just to collect a paycheck. Overall climate of staff and admin was very negative and unwelcoming. Advisors do not know how to deal with people. Every single advisor that I've spoken to was very condescending and rude. Felt lied to from the very beginning just so that they could get me enrolled.

Invest in your education elsewhere..where you're treated with respect and where they are there to help you succeed. Didn't have any problems at the local public university while working on my undergraduate degree.

2 out of 5
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Degree: Criminal Justice

Their only good quality is helping you when your confused..... that is, the academic people. The financial people are politely douche bags. Once you get "roped in" and make the commitment to getting loans, thats it. You wont here from them until its time to pay. Oh, and if they set up your classes without verifying your student loans, as says their policy apparently, and you decide to stop attending after your done with your current class, you will have two weeks to start paying off your last class to UoP. They will ask for the full price up front, then offer you 3 months to pay it.... if not, it goes to collections.

The classes are a joke. From level 100 - 400 courses, they are a joke. I legit did not read one chapter of any books given to me. Took about 6 classes. No exaggeration, not one chapter read. You can google your papers and any discussion questions. You can blatantly plagiarize. You can bull crap the first 3-4 weeks of the 5 weeks of class on "not knowing how to use the format", and still get 95% of credit.

You basically pay for the credits you buy.... granted you sign in a few times a week and bull shit on the questions. This whole experience was a joke. Im sorry i wasted alot money on this horrible "school", and probably wont have any credits transfer.

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2 out of 5
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Degree: Computer Science

I am attending this school as I write, but I am very unhappy with thier whole scheme of business. I have finished my AA, and have moved on to my BA, which I am only half way through. Now all of the sudden I am getting a bill for $2700, which must be paid in full or I can not continue. I have been trying to get my financial aid councilor on the phone, but it is like pulling teeth. No awnsered, and when I leave a message or email him, he never gets back to me. Finally he gets back to me today, two months by the way, and he tells me the reason I have a balance is because my financial aid does not fully cover each class by about $50 or so. So that is why I have a balance. Why did they not inform me of this right away I would of paid it then, $50 every so often is doable, but $2700 now is a bit harder. So if I don't pay they are going to turn me into collection which will hurt my credit. What a bunch of bullshit! I would transfer but many schools will not take credits from UOP, so I would have to start over which is something I do not want to do. As far as the classes go, many of the reviews are correct, some of the teacher do not do what is necessary to fulfill acquired criteria. I have had teacher that cared nothing but about your grammar. I wrote a paper in one class that was nothing but garbage, but I payed close attention to grammar and citations, and low and behold, all my points, and just the opposite in others. Don't get me wrong I have had some great teachers and learned a lot, but over all it seems like its just a way for investors or the university to make money, not to see people exceed. I will finish, but disgruntled as I go. I will be glad and proud of my degrees, but I will not ever indorse this school. Way to much drama and organized business that are wacky. By the way, some one with a review above said they had many different councilors assigned to them, it is true, I have a different financial and Acedemic councilor ever class, sometimes two per class that are changed out. This is most likely a large portion of thier issue. Uninformed and unexperienced individuals in these positions, creating confusion among students. This is why ther are so many bad reviews.

5 out of 5
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Degree: Nurse Practitioner (NP)
Graduation Year: 2010

Everyone on here that put a bad review am almost sure are mad at the fact that they couldn't cut it and fail now they want to said the UoP sucks they need to look in the mirror and look at the real problem with there lives

1 out of 5
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Degree: Social Sciences

I am only in my first two classes in this school and I would never recommend it to anyone. The classes are a joke.

They charge you $10,000 to basically teach yourself. I have people in my classes who can not spell on a 4th grade level. I dont think any employer would respect my degreee if they had any idea of what was being taught.

4 out of 5
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Degree: Web Development
Graduation Year: 2013

First of all, people that bad mouth this school probably went to this school expecting it to be easy because I thought online schooling would be easier than attending a campus. My sister is going to a college located in my town and she is also an online student and I compared my their online learning system to UoP; OLS with UoP is way more active than the one the local college have. Also, for you people that did not know, UoP helped other schools set up ther Online Learning System.

Anyway, back to the topic. Just like a brick and mortar school, there will be instructors you aren't going to get along with, maybe because the way they teach doesn't click with you or your way of learning. Does it matter where you get your degree? I could have went to the local college in my town and earn a degree but what good is it if I do not know anything after earning that degree? I attend this school and read ALL the reading materials! and I do independent study myself with my own books or internet source. People that wrote negative comments about the school probably just did the weekly assignment and participated then waited till next week again to do any reading. I spend about 4 hours a DAY! studying and just like any other school, UoP will teach you the basic and work their way up. I had some classes that were easy that I did not have to do much but when it comes to my IT classes, they are very challenging.

2 out of 5
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Degree: Computer Programming

Personally, I can say that going to this school is a waste of time and money, not to mention the Financial Aid rep was a joke and a liar. After explaining to us all the cost of tuition and what our grants and student loans would be able to cover, I felt comfortable with the school. They give you this free trial "Class" to see whether you like it or not. Sure, they make it fun and interactive, but this is what draws you in. Once you're in your first paid class (GEN/195), all of that goes downhill fast. The amounts the adviser had given us were complete BS. It wasn't until I had finished the first class and started my second when I was told the amount due on my balance thus far.

$1702 for one class who's credits don't even transfer. I learned nothing in that "Class" and I was forced to pay out the ass for it. I understand that they're a private college and are in the business to make money, but this is the biggest scam I've ever seen. If you have the means and are looking for a BS "degree" that will get you nowhere, be my guest and go there. Otherwise, I wouldn't join this school again if someone held a gun to my head.

2 out of 5
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Degree: Management
Graduation Year: 2012

From the very beginning I was lied to. Enrollment counselor made promises and guarantees that were inaccurate to get me to sign up. Financial aid department was like dealing with a five-year-old who is in control of your checkbook. I was given 9 different financial aid advisers over the course of three years and was only informed of one changeover. Several of the advisers didn't even know they had new students added to their caseloads until I called to find out why there were issues with my financial aid. At one point it took 5 weeks to get a hold of someone in the financial aid department and only when I promised to call the corporate office did I get a return call. There are no job placement services even though they say there is. I have never heard anything about job placement services. I was given a lower grade than warranted due to the instructors reading policies incorrectly and when it was brought to the University's attention they said there was nothing they could do about it because the class was already over. Student support never answered the phone and even though they say they will get back to you within 24 hours it is not true. It usually takes three to four days.

This school is a joke. I was not surprised when they started closing campuses due to their accreditation of those campuses being revoked.

Not only is the school a joke, but you are paying Ivy League college prices for below average education and years of fighting.

They try to give you all information over the phone and then if you have no written account of what they said in your own records they will back out of what they say. After two years of broken promises and false information I finally started getting everything in writing and email. This is what saved me from a 3000 dollar bill one week before I graduated.

I recommend you keep searching and pass this school over. Not worth the time, money, and emotional strain you will most likely experience. I actually filed three complaints with the BBB but only one was validated because I had nothing in writing for the others.

2 out of 5
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Degree: Forensic Science

I started at UoP after weeks of researching online colleges. I was satisfied at first, but as the months went on I started catching more and more problems.

The instructors don't seem like they care about the students the least bit. If you ask them a question regarding homework or what's expected of you in general, they copy and paste the policies to you or tell you to refer to the syllabus. That's another problem. I've been attending for a year and a half and have caught many spelling, grammar, and date mistakes. The calendar will say it's due Thursday, and the syllabus will say Friday. They can't spell let alone get due dates right, but then mark you down if you get it wrong. I have called them out so many times on this. The syllabus is anything but clear.

Yes, it will tell you the steps you take to complete a particular assignment, but it's out of order. I have made a few mistakes because of this and actually received a "0" on my assignment. They will use the words quiz, test AND section when referring to one particular thing, but then the assignment will have a quiz AND a test and you have no idea which one to do! It takes them forever to respond to your questions and they do not even answer what you asked.

I'm switching schools. I care more about my education than this.

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