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University of Phoenix Reviews

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1230 Reviews
62%
Recommend This School
63%
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5 stars
(291)
4 stars
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3 stars
(74)
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Student & Graduate Reviews (1,230)

1 out of 5
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Degree: Healthcare Administration
Graduation Year: 06/30/2012

It has been a year since started with UOP, and frankly, I have had nothing but problems. :-/ I really wanted to go back to school, and it seemed that UOP was great. I made the call that very same day, and talked to an 'advisor'. He was very nice and directed me through different things that I would need to know and how the school worked (online). Well, after I agreed to everything, I finally started taking my orientation classes. I cannot really recall what actually happened, but I think I did not post enough participation, so they had to drop me and I had to start over. I was very confused, and when I called my advisor, he gave me the hardest time! I could not believe that he really was trying to give me an attitude. I was ready to cry because he said, "Some people are not made for school. While some people choose to work, others choose to not be dedicated." I was very upset with him because I am a very dedicated, hard working, individual. Just because I made a mistake, I had to get dropped and he said, "You can re do the course all over again."

So, I just bit my tongue, and re did it. After that incidident, I found out that I was pregnant with my second child. I was due to have my son in Jan. 2012. I did not have any problems since that incident, besides my advisor never calling and asking me if I am doing okay, or anything amongst that. -_- I decided to call my advisor to let him know that I was pregnant, and I was due in January. He told me that he would call me around that time or a month before to let me know what options I had afterwards. Well, it was a month before I was supposed to have my son and still no word from him. So, I decided to call him. He did not answer, go figure. So, a week went by and finally, he answered. We went over what was going to be done, etc. He told me to let my instructors know when I would be having my son. About two weeks before my due date, I was told that I was going to have a C-section on a specific date. I called my advisor, and he did not answer, so I left him a message. I told my instructors at the time and they were leniant toward my situation and said that I could take the final whenever I was coming back.

Well, I had my son and I had complications toward my C-section. My head was definitely not with school, so I decided a LOA (leave of absence) would be the best thing for me. I was told that a guy would contact me and he never did. So, I had to find out who I was supposed to get a hold of. Here, they had me contact the wrong person, fill out paperwork for a completely different thing, and then after all the money I spent to send out copies to them, I had to re do it all with a different set of paperwork. It took almost three weeks to get the paper work in. The whole two months of absence defintely helped me out, but stressed me out because of how poorly they were. My mother even wanted to contact them and discuss why they were screwing things up. They did not even allow her to talk to them. I had to put myself and her on three way, even though I gave her my permission to talk over about my school work??? Okay, so after I came back, everything was going like it usually is. No word from advisor, learning things that do not even make sense within what I am trying to go for. Up until, a week ago, I had an assignment that came back that said I plagerized and that a letter would be sent to the office on behalf of me. I was so livid! I wrote the instructor saying, I did not mean to do it what so ever, matter of fact, I had cited my work just INCORRECTLY. She now treats me horrible just because I made a mistake on citing. I am very upset and do not know what to do. I am at the point where I would like to quit because I am stressing more over this school. I have two kids, a two year and a six month old and it gets very stresful on days. I do NOT need this on top of it. I never ONCE had a problem within all my school years on plagerisiam. Just because one mistake, they make it out to be that I am a terrible person who 'copies' work. That is not the case. I just do not know what to do anymore... I am not saying do not go to this school, but DEFINITELY, WITH OUT A DOUBT, LOOK INTO IT! Big mistake on my half.

5 out of 5
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Degree: Education
Graduation Year: 2014

I'm very surprised by the number of poor reviews of University of Phoenix. I've been a student of UoP for about a year. I love it! I'm a stay at home Mom, to a rambunctious 19 month old. UoP fits into my busy life. Thats not to say that the work is easy, because it surely isn't. If your looking to have your hands held like a kindergartener, your in the wrong place.

Depending on the class you will have 1-3 assignments per week. And discussion questions in 1/2 classes (it alternates) each week. Along with 2-3 DQs that you must answer. You also have to post 2 times. On 4 separate days during the week. It does not matter which days, as long as you meet this quota. Its not a very hard thing to do.

There are places to get assistance such as the University library and calling your adviser. Tech support is always there if you have any technical issues with your ecampus page. (Ive not had many)

At the beginning of each class the teacher gives you a syllabus which clearly outlines what you will need to do for the entire 9 weeks of the class. This way, you can work ahead. (a good idea in my opinion) There is a final project for each class. They are worth about a quarter of your grade, so its important that you do them and do well.

The only main issue Ive ever had was APA formatting, but that's not something that is specific to University of Phoenix. And its something that you learn over time.

The enrollment and financial aid process was all-in-all quite easy and didn't take long. I started school about a week from the day I started talking to them!

I would recommend University of Phoenix to anyone who is committed to getting your degree. Its worth it 100%!

1 out of 5
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Degree: Business

I think it really sucks that the University of Phoenix waits sooooo long into your degree plan to make you take math. By then, your already up to your elbows in tuition debt if you want to drop out because math is too difficult.

Clearly, they do not make you take math courses in the beginning of your education, like most traditional universities advise, because all they care about is keeping your tuition money. Also, most core basic courses, such as English & Math, will only transfer as electives to traditional universities. A good portion of your score is determined from group assignments every week in every class in addition to personal assignemnts.

In my experience, most of the people in my group were either complete idiots or lacked commitment. So, either you get to do all the work and pass, or you can do only your portion and most likely get a poor grade. At least it teaches you the real value in team work, with all your new tuition debt reflected on a bad grade because of peers that you are forced to work with/FOR. It is incredibly easy to ace tests in other classes because they are taken on your personal computer and in addition to electronic books. All you have to do is highlight part of the question and then control-f through the electronic book until you find the answer. In my media technology class, we literally watched you tube videos on the projecter the entire time.

In my history class, we watched you tube videos on the projector the whole time. So, if you can squeeze by math, hit control-f on your computer, watch you tube, and do all of the group assignments by yourself, you will get the world-class education that UOP offers.

Ps- The tuition rate gets hiked up more every semester than any other school I've researched.

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1 out of 5
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Degree: Healthcare Administration
Graduation Year: 2012

I went to UoP thinking that it would be better for me, being that I work fulltime. I was excited at first completing the 5 week accelerated classes, I thought I would be done in no time. When it strated to get closer to my graduationg date, my credits seemed to not be adding up right, and I was somehow more deficient in credits. So I opted to take a couple extra courases which delayed me another 10 weeks and almost $4000. I submit my final experimental learning essay, and they deny it saying that my essay was too closely related to my coursework!!

I'm sitting here thinking, "Hmmm... Could it possibly be the fact that I am going to school for the environment that I work in order to be able to get a promotion?". I mean it is a school that advertises that its main goal is to advance your knowledge for on the job training. All they care about is money. Its unfortunate. NEVER TRUST A FOR-PROFIT SCHOOL!! They dont care about you as a student, more about the money that you can potentially give them.

5 out of 5
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Graduation Year: 2012

I am in my second to last class at the University of Phoenix. I had completed most of my general education credits at state schools before deciding to go to UoP. I have attended a campus and just recently I am taking online classes. I find this school to be challenging and the teachers to be complete professionals.

I feel as though the people who are giving the school a bad review are not able to keep up with the fast pace learning environment and need to go to a community college because it is easier. I have attended the University of Wisconsin-Oshkosh and St. Petersburg College and I think UoP is a great school. I would recomend them to anyone. Yes they are expensive, however they don't hide that.

4 out of 5
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Graduation Year: 2012

I cannot believe the negatives I read at first! I am currently enrolled at UOP and have had an excellent experience. I attended another school before this one, and that one would give you something to complain about!

I have applied to jobs recently who have begged for me to work for them-with my degree and experience I am valuable. It IS expensive, but you get what you pay for! There are so many sites for help on assignments, library access, student advisers,and help is only a call away. I work 48 hour shifts and am a full time mother of 2, and I can say that this school is not for everyone. If you are going to cheat (yes they check your work in a site that checks that) you will not be a happy camper. I have seen it. The instructors are friendly and answer many questions, including giving office numbers and personal cell phone numbers for help. I think if you have a negative experience, its because you are expecting someone to hold your hand, which they are not. You must take general credits as well as credits associated with your degree in order for your college experience to be valid. Suck it up Cupcake, life is hard!

4 out of 5
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Degree: Psychology
Graduation Year: 3/2012

It isn't the staff or even the curriculum that requires a high level of tolerance. It is sadly your fellow students who are dragging the institution through the dirt professionally.

Most of your classmates cannot spell, and have a high level of dependence on you when it comes to team projects. It is truly disappointing because it is clear that most of the students are high school dropouts who have no integrity in their learning.

If I sound like a snob than stop reading, I guarantee you when you are in my former shoes you will be pulling your hair out too.

1 out of 5
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Degree: Information Technology
Graduation Year: 2012

The UoP is the worse choice for an online school that exists. It's crazy expensive and the cost of courses continued to increase from the time I started my Associates Degree until I received my Bachelors. From 2008 to 2012, it increased probably $100 for each course in the Associates. All together with books, my total tuition for 4 years is about $60,000.

The academic and financial counselors were always changing on me too which made it difficult to get answers. I never knew who my counselors were until I called the one listed on my homepage and they told me they were no longer representing me. No emails, no phone calls to let me know, just "figure it out on your own." Also, my financial aid counselor never paid attention to my account because I was constantly have to take unnecessary 2 week or 3 week breaks from class to class when my funds were insufficient. (This might have been because they changed so frequently, I probably had at least 10 counselors per year.)

The same thing happened with my Bachelor's program too. I probably would have graduated at least 3 months before I did had someone done their job.

Plus, my Bachelor's was Information Technology/Support Systems, and almost every course I took was something in Communications. Half the teachers didn't seem to pay attention either because they would call me the wrong name and even grade my work incorrectly.

TIPS for those who are considering going to UoP online: DON'T.

I took the risk of an online school because I thought it would be more convenient with a full time job. It was mostly headaches and I feel like I didn't get the best education I could have. My husband does Rasmussen online and I think it would have been a FAR better choice. Oh one more thing! I graduated June 4, 2012 and today is June 27, 2012. I got an email from my counselor and apparently, I have one more class to take b/c of some mix up. A course I took in my Associates program didn't apply and they caught it 2 years later.

HATE HATE HATE.

1 out of 5
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Degree: Communications

I wouldn't recommend this school to anyone! My boyfriend and I enrolled at this school because our work schedule was so hectic that we didn't have any extra time to drive to school during the day and attend classes so we enrolled in their online classes.

You take 2 classes for 9 weeks. You are required to do ONE assignment every week. Then you have to answer discussion questions for 4 days. This doesn't seem hard because it isn't. The questions are usually something like : Name a time in your life that you had to use collaboration". If you are a U.O.P student you probably recognize this from your first class. Then you answer this pathetic first grade question and reply to your classmates about their answers.

My boyfriend went to school for business and I was in school for communications. Clearly our degrees are different but they give everyone the same exact classes. we attended for about 6 classes and every single one of them were the same for both of us, including classes on health and sciences yet we were in school for Business and Communications! I started at a new job while attending U.O.P, I told my teachers and the staff that my new schedule was 6pm until 6 in the morning and that because I had to sleep during the day I wouldnt be able to complete my discussion questions until the weekends. My teachers sent me an email back saying that they completely understood and that it was perfectly acceptable for me to attend class on saturdays and sundays (my off days) as long as I did all of my work, which I did. I got my usual grades that week, but the next few weeks I failed my discussion question portion, why? because i didnt attend on weekdays. I contacted my teachers about this and 3 weeks later (3 weeks more of failed discussion questions) i got a reply saying that they never said i could do it only on weekends. Luckily i never delete my emails and forwarded them right back to the teachers. I never got a reply. For anyone who works 12 hours (at night, mind you) you know that sleeping during the day is a must and getting anything done before work the next day is nearly impossible, yet these teachers threw me on a rollercoaster ride failing me for "working all the time". If i ever needed help with an assignment, i would email my teacher asking for help, but wouldnt get a reply until 3 weeks later. I do have proof of all of these emails that i sent. Theyre still on my profile and my computer with time and dates included.

If youre thinking about attending the university of Phoenix, you thought wrong. Im paying $1200 for each class I took while at the U.O.P im paying $1200 to each teacher that let me fail because of my work schedule. To every teacher who took 3 weeks to help me on my school assignment, that I eventually failed because I didn't know what to do. And saddest of all, im paying $1200 to every teacher who taught me the same stuff I knew in first grade. I hope that someone reading this attends this school because they dont believe me. I hope that same person sends me a msg saying they shouldve listened to me. Dont waste your money. Thats all these people care about.

3 out of 5
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Graduation Year: 2012

Before enrolling at UOP be very cautious of your transfer credits. It is my experience that I have had at UOP that the counselors and student services staff is clueless.

I have been so close to graduating in the last year and as soon as it seems I am close to the goal of graduating, UOP moves the "goal post" and lets me know that I am deficient another credit. I would NOT recommend this school because they seem to be more concerned with their profit than the students.

Being so close to graduating and being told for the last six months that I need to take yet another class is nothing short of frustrating.

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