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University of Phoenix Reviews

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1205 Reviews
61%
Recommend This School
63%
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5 stars
(280)
4 stars
(585)
3 stars
(74)
2 stars
(105)
1 star
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Student & Graduate Reviews (1,205)

2 out of 5
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Degree: Business
Graduation Year: 1980

I got talked into going to this school. They said my credits would lead to a BS degree in 6 months. I had a lot of them but they were old. They lied, after 4 classes I realized they had their facts wrong and I was in debt for $6,5000/ No Pell (promised) only loans and I had trouble getting out of the classes.The classes averaged $1500 per class.

1 out of 5
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Graduation Year: 2012

I started out with running into one wall or another; FAFSA not acknowledging UoP, nationally known traditional colleges not acknowledging that UoP even is a legitimate school. The facilitators are students as well some don't even have their 1st assoc. degree, when I logged onto classes this week I was greeted with the fact that the facilitator will not be posting until after March Madness is over; including Appendices for any assignments due in March.

When I had a problem with a facilitator the first block I was informed it was my fault for not doing the assignment, when I went back over the work with my Academic Advisor - I was told I did the assignment properly but, I still failed the final & there was nothing they would do, not could do, but would do.

When I started my next block I was informed I owed for a block of classes I haven't even taken & I was past due on the payments & I am facing being dropped by UoP. Grammar & staying on subject in forums is not important for most of the students or the facilitators. It took almost 5 months to get financial aid to clear & when it did it didn't even cover the class & FAFSA informed me it was actually the financial aid departs. fault.

2 out of 5
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Degree: Business
Graduation Year: 2012

I attended the University of Phoenix online school, Axia. I was told in the beginning of my program the total cost of the two-year associates program would be $18,000. Now that I am just a few weeks away from completing the program I have been advised that the real cost is $24,500. The online access is a blessing; I would not have achieved a degree otherwise. The teachers are mixed, some good and some leave you wondering how they graduated grade-school much less became a teacher. In the entire Associates program I was only able to select two classes from limited choices.

All others were required and selected for me. The classes were redundant and very basic. More like a review of high school than something new and challenging. I had a great enrolement counselor, aside from being lied to about the true cost, but my counselors were switched several times and I have no rapport with any of them. The communication from the school is highly lacking. I succeeded because I am self-driven and determined. If you are not, don't bother waste your time and money with this school. There are plenty of better options.

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3 out of 5
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My husband and I attended the school in 2004-2007. We both sign up for the dual associate and ba program. However when I was on my last course for my associate, they tell me I was not signed up for the program, and that program no longer avail. I tell them I should be exlucded from it because I had signed documents stating the degree I was prosuing. Turns out they lost the documents. I had copies, but would not accept the documentation because I they tell me it was not efficient enough.

My husband is in the military, so he get Ta. They did not keep track of one of his documentstion stating that my husband passed class in time, so a class was not paid by the government. They did not send us any documentation stating the class was not paid. Untill my husband was deployed months later. With out notifications, that debt was sold and we had troubles in the up comming years with purchasing a home. We tried to resolve it. They wrote it off, but it still lingers in our credit, and their fiance team is no help and is still being resolve today.

1 out of 5
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Degree: Communications
Graduation Year: Didn't stay there

I have never seen anything this messed up in an education system ever. It took me more time to find the information I needed to read than it did to do the assignment. The content was stupid and student services was useless. I took two classes and never bothered taking anymore and wasting my time. I ended paying $5000 for absolutly nothing. Go to a community college before you waste a semester at this place.

4 out of 5
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Degree: Accounting
Graduation Year: 2012

I've been reading some of these reviews and I have to say I believe some people who are posting are not doing their research or are not following directions.

UOP is a great school...especially for someone who is fed up with going to class every day after sitting at a desk all day at work and learning 1 course in 6 months in instead of three months. I'll be getting my Associates Degree in March and I couldn't be happier with UOP.

Some of the financial advisers are dips. I had one who really didn't care about me or my financial situation. So I called her manager, requested a new person, and now everything has been fine.

It's expensive but worth it if you want flexibility and a fast pace learning environment.

You get what you put into it. For me, these past two classes have been overwhelming. I've got so much to do so school has been suffering but I still managed a C+ in both classes. I know if I put more time and effort into it, I could get an A. I'm just being lazy. It seems like the major complaint is the financial situation. Just make sure to get an adviser you like and don't stop until you find that person you're comfortable with.

UOP staff is helpful and they want you to succeed.

Don't be fooled by the negative reviews.

4 out of 5
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Graduation Year: 2012

I switched from Reading Area Community College, where I had a 4.0 GPA to UoP. People who say that the work is a joke or that the curriculum is no good are wrong, wrong, wrong. While I agree, a FEW of the instructors seem to be lacking in the experience (and intelligence... some don't even understand their own syllabus) department, the work itself is pretty good.

Actually, they used the EXACT SAME website for the math quizzes and tests as RACC did. It's surely no easier than it was at RACC. In fact, my GPA had dropped from a 4.0 to a 3.67. My problem wasn't being able to get into a "good" traditional college or having time to put into my work, it was a physical disability which has worsened over time.

The reasons WHY I wouldn't recommend UoP to others is because 1- It's not as flexible as it claims to be after the first year; assignments and discussion questions have a "due by" date instead of being due by Sunday as they promise you when you sign up. That may not a big deal for some people, but for an epileptic with photosensitive seizures, or people who are obtaining their degree while working, it can be a VERY big deal. Also, they should be totally upfront about this; lying is never a good thing.

2- All the school cares about is money and if they can find a way to scam, con, or steal from, you they will. They tell you they are gonna "do you a favor and hold" your disbursement check to ensure that you pass your classes until your next financial aid check gets in, but they really just pocket the money. I know several people who have gone through this and they have tried it with me as well. I don't agree with paying back money that goes into another mans pocket!

3- As I stated earlier, some of the instructors are just plain idiots. They can't help you because they don't know the work. However if you work hard and study, this won't really be an issue. They may give you a bad grade when you deserve a good one and vice versa, but it usually evens itself out in the end.

And 4- I don't know if you can get a job with this degree as I just graduated and haven't tried yet. I don't plan on trying until I get my PhD, which I will NOT be obtaining from UoP because they do not have the major that I want to take.

2 out of 5
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Degree: Information Technology
Graduation Year: 2011

I earned my Associate of Arts degree from the University of Phoenix in 2011. My GPA was over 3.5. I signed up for classes for my Associates of Arts in Information Technology and completed all the courses, which was ridiculously expensive. They added a price increase between the first and second year of the degree that stuck me to finish without recourse because many of the credits would not transfer if I changed school when the increase came affective.

When I signed on I asked “Exactly what degree will I earn?” I was told I would earn an Associates of Arts in Information Technology. After hours of work and nights of little sleep, I get my degree that simply says Associates of Arts. I was livid. Several instructors we very short when I would post legitimate questions for them. The most common reply was simply “Please read your syllabus”. Most times they would finally answer the question after several students posted and explained the answer was not in the syllabus. Do not waste your time or money.

4 out of 5
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Degree: Psychology
Graduation Year: 2013

I have attended online courses for the University of Phoenix online for almost a year now.

I'm sorry to say this but I believe the people who have negative reviews either; A) did not put in enough effort with classes - you control your own schedule, you have to do the work, studying and research for classes on YOUR own. B) are the type of people who complain about everything.

That being said, I love this school. So far, it has been an awesome experience. My advisers are helpful and at least one of them contacts me each week to catch up on how I am doing in classes and if I have any questions.

I was nervous about the reviews on receiving financial aid. I fixed this by opting to control my own finances. My checks come directly to me first, I then pay the school. My advisor DID try to talk me out of this but I stuck to my guns.

This is a great option for stay-at-home mothers, military personnel and those who cannot attend full time campus colleges. I really am enjoying my time back in school and glad I enrolled.

5 out of 5
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Degree: Psychology
Graduation Year: November 2010

I graduated in November 2010 with a B.S. in Psychology. U of Phoenix is a school that forces students to apply and prove their knowledge through research papers.

I have heard too many times how it's a diploma mill and a scam. I do agree that it's very expensive. However, just because it's a "for-profit" university making money, I don't believe it's any different that non-profit Harvard that has millions in endowments.

Anyone who attends U of P must be prepared to work hard and be ready to be self-starting and self-motivating. There will not be anyone spoon-feeding you the information. If you're not willing to put your best effort into it, then you'd be better off going somewhere else.

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