University of Phoenix Reviews

  • 1,316 Reviews
  • Nationwide
  • Annual Tuition: $9,552
62% of 1,316 students said this degree improved their career prospects
61% of 1,316 students said they would recommend this school to others
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Student & Graduate Reviews

Cassie Dorl
  • Reviewed: 4/5/2012
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"I recently signed on for an online history class at University of Phoenix. I was so impressed as I was looking for a school at how fast they called and emailed me back. I received the class syllabus the day the class started and decided that it was too much to try do complete while I was still teaching 6th grade. I decided I needed to wait till summer and contacted them via email and phone.I left 2 voice mails and 2 emails. One for each of my advisors. They had about 6 hours before the day ended to return my call about a request to drop the class. It was amazing how earlier I could get an immediate response but now that they had my money I couldn't get a response at all. I participated in the class for about 24 hours because there was an immediate assignment due and I feared if I could not drop the class I would receive a poor grade at the same time. It was not until the following afternoon that I received a call that they would process the information to allow me to drop the class. I was also informed that I would not receive a full refund because I had already participated in the class.I was informed that I would receive a class drop confirmation the next day. It wasn't until 3 business days later that I contacted them again to find out the status of dropping the class. I was then informed that I would not receive a full refund because I had posted in the class. Mind you, I would not have posted had someone bother to do their job and call me back. It amazes me how not doing your job earns you money!!! I would never leave my job without returning a phone call to someone.I lost $300 because they would not call me back!!!!! I wish me not doing my job earned me money!!! Don't attend school here!!!! They seem great at first but once they have your money there is no going back and they will cheat you!!!"
Dean Clark
  • Reviewed: 4/1/2012
  • Degree: Nursing
  • Graduation Year: 2011
"I enrolled online at UoP's BSN program and finished 1/2011. Great format, works well, staff was very supportive. Other posts here claim instuctors were lacking their associate degree? This is not legal in an accredited university. During my BSN, all the professors had at least a master's degree, and now in my master's classes, all my professors have a PhD. Advisors do call more at the start of your program, but you should be swift enough to pick up how things work and not need your hand held. This is college level work.What students do not understand is online courses are not any easier or less costly than brick and mortor ones, which leads to juvenile outbursts such as the majority of the posts here."
  • Reviewed: 3/31/2012
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"Unfortunately I am $78k in the hole to pay off my ridiculous loans for this school. They are "facilitators" not "instructors" and they don't teach you anything. Learning teams are a joke. I worked hard for my degrees just to be told in a FINAL interview that they are "useless" and UoP is considered a "diploma mill" by most criminal justice employers. Do NOT attend a for-profit institution; they will rip you off.There were ZERO positive influences and interactions with faculty as well as students. Students in learning teams are LAZY and inevitably leave you doing the team assignment YOURSELF. The advisers and counselors give you conflicting information. I did learn but all on my own through reading page after page after page of course materials and Google'ing. Just don't do it; this school is accredited but I don't know how they did it."
Derrick Sherman
  • Reviewed: 3/30/2012
  • Degree: Finance
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"University of Phoenix is not for everyone. I started my career after highschool in Human Resource Administration. After four years of continual work and progression on promotions, it was time for me to head back to school to leverage on my experience. Phoenix is great at teaching real life skills as well as working in a team environment. The curricular and assignment is challenging but do-able. I actually learn something here and enjoys it tremendously. I built a network of professionals from the school itself. Now I have a bachelor and was promoted to a management position.I recommend this school only if a person are in their career and had built experience. Anyone who are looking to change careers or looking for a new career should not apply. A person should not go to Phoenix if he or she are looking for an "Ivey League" name rather, having their experience as a highlight in their resume and education to leverage on it.A person should also be employed so that he or she can apply what they learn in Phoenix to their career. The school is costly, so if a person are taking personal loans exceeding the subsidized amount should not apply. I hope these tips help."
  • Reviewed: 3/29/2012
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  • Graduation Year: 2010
"I have attended UoP since 2004 and I am currently earning m Masters degree. I have been able to secure employment based on my degree and have not met an employer who didn't want to accept it.Yes, Phoenix is expensive but what college isn't? Distance learning works for those who would otherwise have trouble attending a traditional school. At the end of my bachelor's course, the school dropped the ball in regards to my financial aid and I still had a balance on my books which meant I could not be issued my degree. In the end, Phoenix paid for the classes becaue the mistake was their fault and they issued my degree. As a student, I like the school."
  • Reviewed: 3/29/2012
  • Degree: Healthcare Administration
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"I was warned about this school but I went to it anyway. I completed my Associates in Healthcare Administration/Medical Records.I went on to complete by Bachelors and three class in I had to pay for my third out of pocket because I had used all of my financial aid. This school main goal is to get as much money as they possibly can. Some of the professors are great but others are just there for a check also. I DO NOT RECOMMEND THIS SCHOOL TO ANYONE AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Xhoana Gavoci
  • Reviewed: 3/28/2012
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  • Graduation Year: 2012
"I just finished my Bachelors degree from UOP. I have been there for 2 years and what I loved most was the instructors and student services. It is expensive but it was all worth it. Everyone was there for me when i needed them. The only thing i did not like was Online classes i had a total of six and it was more work than the other 16 classes at the campus honestly. I did not enjoy online at all and would very take online classes again. But overall it is a great University if the classes are at the campus."
  • Reviewed: 3/27/2012
  • Degree: Healthcare Administration
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"I thought attending school online was better than getting the hands on-training I really deserved. But now I am ready to leave the school to find a school that is not so stressful and where I will receive the proper training that I am requiring. Also I thought by switching my major to health care administration/ medical records it would be better for me, but it just got worse after the new APA format came out. They do not have anyone that will teach it to you the correct way. They only have instructors who rip apart your assignments that you worked really hard on.Truly I would not recommend this school to anyone since there is more problems than it is worth."
  • Reviewed: 3/26/2012
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"I attended University of Phoenix for 3 terms. During this time I encountered so many problems. I was transferring after receiving my A.S. in an evening program in SoCal. I signed up for the CJ Bachelors Degree.I am a very tech savvy person, and work on computers about 80% of my time at work, and the online class design is very difficult to understand. It is complicated and finding things is extremely difficult. In the first class, they give you a long "how to" section on using the website. This would not be necessary if they just made it simpler.Additionally, YES, it is regionally accredited. BUT, not all of their courses are transferrable. I took a biology course, biology isn't something that is that out of the ordinary, right? Well, when I transfered to La Verne (where I am now), they wouldn't accept it. They also told me during admitting that UOP has many courses that do not transfer to regular universities. UOP should keep this in mind in case you are looking at getting a masters degree outside of UOP.Also, I found how much your advisors call you is annoying. My advisor would seriously call me once a week or so just to see how I was doing in the class. Honestly, if UOP is having their advisors follow up so much with their students and check in with them, they probably are not confident that people are doing well or enjoy the program. Maybe having constant contact with someone is ok for some people, but for me, I am busy to begin with. I don't really want to sit on the phone and talk about how I feel about school and how it is going, I just want to be left alone to my classes and work. When I tried to leave, they tried a ton of things to try to get me to stay in the program, or to try another program. It sincerely felt like they just wanted money.However, one of the MAIN reasons I left the school was the learning teams. UOP requires that in every class, you're part of a "learning team". Learning teams consist of 3-5 or so people, and you must do projects together, even writing papers, etc. This was the most frustrating part for me, because most of my school time went to my learning team, and trying to figure out who does what, how to do something, who should submit the learning log, getting together to work, etc. Group activities work in physical classrooms, not online.Future students should also consider how UOP looks on their resume compared to other colleges. There are a ton of excellent colleges (such as Arizona State University) that have online programs or evening programs, and will be much better bang for your buck than UOP. If you are going to pay that much and put time into an education, do it right."
  • Reviewed: 3/25/2012
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"Poor quality of curriculum and instructors. Especially the online class instructors. School has poor value of degree for any career path. Most companies would not hire someone from UOP. Student service is not that bad since there is really no student service. Be careful with your student loans with UOP. They would change credit hours without notifying you in order to get more money from you."