Search Reviews by College:

University of Phoenix Reviews

84% of users found this page helpful Was this page helpful?
1261 Reviews
Recommend This School
Degree Improved Career
5 stars
4 stars
3 stars
2 stars
1 star
Search over 219,000 programs:
4 out of 5

I currently work a full-time job in law enforcement, so my schedule is erratic, to say the least. I earned my Associate's Degree a few years ago at a very good and highly ranked community college (of the brick and mortar variety), and I decided that I wanted to further my education now that I have decided what field in which I want to develop my career. I knew that, due to my schedule, I would have to earn my degree online and, after much research, I chose the University of Phoenix. I must say- I have yet to be disappointed.

The mandatory substantive posts each week generate better classroom discussion than I have ever had in any physical classroom, bar none. I love that my classes are being taught by someone who works in my field of study, and I have easily learned more in these courses than I have in any of my previous traditional classes. The coursework is challenging, but once you find your groove, it is very easy to maintain the schedule with a full-time job and/or a family. I will also say that all of the courses that are required for your field of choice are relevant to that field of choice, so there are no wasted courses in attaining your degree (such as Basket-weaving 101).

For those who already have a career and are seeking to further their education, or for those who have a family and simply cannot conform to a traditional brick and mortar school, the University of Phoenix is very highly recommended from this student.

4 out of 5

I have had both good and bad experienxes at UOP. The facilitators, for the most part are great!

My main issue is with the empty promises that UOP makes. One counselor tells you one thing and as soon as you speak to another the answer changes. I am fed up with the different answers given to me.

As far as the individuals who post all of the negatve reviews about UOP...they need to learn how to wonder they have all of these negative remarks and they don't belong there. Learn how to spell and you might find it helpful to pass your classes.

These classes are meant for individuals who are currently in the workforce...I love hearing all of the various experiences. We learn from everyone's experiences.

With that said....Don't put down the school when you can't even spell!!!

4 out of 5

UOP is one of the biggest rip offs there is they are all about money and heaven help you drop out because then they say you owe them money and i know this because I was a student there i started in march of this year {2010} ans droped out August of 2010 and this is the best thing Icould of done I feel they were not teaching me what i needed to know and all they wanted was my money well they say I have a balance and that is not true because all my classes were paid up to date from grants and loans so they can cram the balance where the sun dont shine because I will not pay it to them so if any of you read the post on here plasse be fare warned thatUOP will steal your money and you will not get a education and some companys will not accept there degrees so please do the research on uop

Search over 219,000 programs:
4 out of 5

Been with Phoenix since January 2009 and withdrew July this year (2010). Phoenix is a legitimate univeristy, but the practices are NOT.


*Phoenix does NOT test in students. Anyone with a high school diploma or GED is accepted, especially if they are Title IV eligible.

*Phoenix does NOT give placement tests so there is no differenitation between students who are beginners in a subject and students who are advanced.

*Phoenix NEVER gives out FA disbursements according to the Department of Education guidelines. Students may qualify for two PELL disbursements, but Phoenix only applies one to their accounts so they will have to usee all their loan proceeds to cover classes, which increases after graduation debt. Students are NEVER given the SEOG grants even though Phoenix recieves the money (ask the Dep of Education). *If you are passing your classes and due for a second FA disbursement, suddenly the Faciliators have issues with your postings and assignments to prevent you from passing the course which in turns makes you "ineligible" for the second disbursement. I was posting 300 word discussion responses and not receiving credit while some classmates were posting maybe 50 words that had no connection to the discussion and receiving credit. When brought to the attention of Faciliator and advisor, they were NOT concerned of why this was occuring but wanted to know how did I know other students were receiving credit for their responses!? When I said, students do talk to each other outside of class. Shortly after, Phoenix posts a new policy about student sharing information. Conincidence....NOT. *They claim it takes 45-60 days to process the FAFSA when according to the Department of Education, it takes only 1-2 weeks for a school to receive the funds for the students. They raise tuition based on the number of students who are getting increased aide so they don't have to reimburse them a lot of money. Basically, they qualify you for the max amount just to find a way to keep it in their account. *they do not meet deadlines for student field observations/teaching and when you try to call them, they are never available, even after numerous voicemails and emails. Yet, if you call to complain, suddently the advisor is "available". Don't blame the advisor though, they are trained to NOT answer calls. *My friend is graduating with an assoicates in elementary education in Dec after 1 year although she never took any college prep courses, SATs, placement tests,nor attended any college classes. She graduated High School in 1996 and has no life experience in the field. Plus she has taken no major courses just general courses like math and english with phoenix but is still getting a two year degree in one year and only takes two classes every nine weeks! *I can bust my butt and get the same grade as a student who just bs answers. (Really true, my friend, who attends Phoenix, and I did this just to see if another student was telling the truth about being passed without the effort. *This same friend is receiving an Associates in Elementary Education WITHOUT taking any early childhood courses! This friend also never took the SATs nor any college level courses but started at the same level as myself! Plus, the half the students are not doing their own work. Who wants someone teaching their children who cheats through their entire college "degree"? Yes, you can cheat at a traditional school, but at least the tests are monitored to prevent or limit this plus students are taught based on their proper level and not bypassed through needed learning.


IF you are studying for an associate's degree, of course you will have little to no issues because they want your "business" again by doing a bachelor's study with them. Yet, if you are in the Bachelor's as I was, you will be in for an entire different experience. Basically Phoenix is all about MONEY, MONEY; MORE MONEY! It does not care about integrity, education, nor value.

4 out of 5

I went to UOP for my masters in education and I was half way through with the classes when I landed a full time job with my BA in the media field. The school is very expensive and I would have had to pay these student loans back and not have a masters to show for it so I decided to go through with the program.

I have been reading a lot of negative things being said about UOP, but it is for someone that has to work a full time job and or have children and can't go to a regular on campus university. You have to do the work and it is not a breeze through like many think. It is the same as any other as far as effort when attending classes.

You can cheat or be honest it is up to you just like with any school. It is not as hard as going to a campus university because you can do the classes on your own time with deadlines. It is expensive so if you can go to a regular on campus university I would suggest you do that and use this as an alternative. I have my degrees and that is all that matters I wish the naysayers would keep their mouths shut if they hadn't even gone to UOP in the first place because it makes our degrees we EARNED look less in people's eyes and that is not right!!!

4 out of 5

I am almost finished my associaciates degree in Health Administration, and I have had the most wonderful experience. I understand that while some are having difficulties it is not with the course of study but maybe a particular employee. I have been fortunate enough to have great counselors througout and I have had no problems at all with my financial aid etc.

This is just like anything else, you may have a few obstacles but what exactly are you doing to make sure you have the best experience possible. I am a single mother who works full time and because I am so dedicated I will be finishing my associates after only 1 year 9 months and starting the Bachelors program shortly after.

I was a little startled when my boyfriend told me about the article last night on Dateline but its just like everything else, they told one persons story and don't really know what her background was prior to Phoenix. I highly recomment UOP to anyone interested and I am not just saying that. I am very pleased.

4 out of 5

As a military spouse I am always moving. I had to find a flexible and accredited school to suit my needs.

Every school has pros and cons. I am in my 23rd class at UoP. Some of my facilitators were not the greatest, but the books I read, the papers I had to write and the research I completed was challenging and I learned.

Yes, you can skate through. You don't have to make posts, you can blame the bad facilitators for not catching your intended mistakes and say that the education provided is therefore lousy. But, really, in any educational institution this is the case. I remember in my brick & mortar school that I attended there were both wonderful and poor professors. In the traditional setting I went to I was not in contact with my advisor nearly as often as I am here at the UoP.

Yes, this university is expensive, but the other university I attended was $25k/year (that was 6 years ago, don't forget about inflation). There are far more resources offered at the UoP than at any university I have ever been aquainted with.

I did have an issue with my academic advisor. She almost caused me to quit, but through due diligence and perseverence I was able to contact her superior and be put in contact with a different academic and financial advisor; both of whom are incredibly wonderful and helpful.

I do not believe I will pursue my MA at UoP, due to the nature of my major, but I greatly appreciate the education and opportunities provided me by this university.

Most of the complaints I read of UoP can be made of any school; whether it be on-line or on-campus. Remember: YOU MUST BE WILLING TO DO THE FOOT WORK; both in the classroom and with any other issue -- same as at any other university.

4 out of 5

You know, I constantly keep hearing people bashing UOP because they; THEY feel that they are not getting the experience they were expecting. I am going to try and make this as clear as possible; to learn in this environment, you have to apply yourself 100%. You are only going to get out of it what you put into it. THAT’S IT!!! Enough said… I keep reading about these students who copy and paste their homework then hand it in; fine, do that!!!

This isn’t anything different then how students cheat in a real college environment. Come on people! All of the information that you need to succeed is right at your fingertips. It is 100% up to you to be responsible for your own actions. If you feel that you can get by with cheating, then go ahead. You’re the one that’s going to suffer for it; not anybody else.

UOP is not a standard college where you have an instructor sit there and explain to you 1,000 times over about something. You have to do the leg work, you have to figure this stuff out on your own. And as far as the message boards go for assignments, yeah, they (UOP) can regulate these a little more. I just had a class with some idiot girl who all she did was repeat what you just said and ask a stupid question at the end. WHAT THE HELL IS THAT!! Those are the people that the UOP need to weed out and get strict to.

These boards are meant to be learned from; to hear other people’s opinions as if you were actually in a physical class room.

I am so sick of people basing this University. These classes are a hell of a lot harder than a standard college because I don’t have anybody to teach me this stuff. I have to do the research, I have to do the studying, and I have to be an adult and take responsibility to learn. ENOUGH SAID!! If you don’t like the programs, then your probably doing something wrong. If you expect the UOP to spoon feed you the curriculum like normal colleges, IT AINT GOING TO HAPPEN!!!!

4 out of 5

The college format is good for someone who is trying to get a degree while working and taking care of family. However, they charge about $383 per credit hour. This is more than double what a regular college charges. The classes that you take I saw too many people just coasting along and not making progress. The way that they present it is that $5000 will cover your first year, when in reality $4600 will only cover your first 4 classes that take 9 weeks for the first two then 9 weeks for the other two. DO NOT USE THIS UNIVERSITY UNLESS YOU HAVE NO OTHER CHOICE!!!!! They are very money hungry.

4 out of 5

Up until now I had nothing but respect for UOP. I am in my 6th class and I am doing great. The teachers are great I have no complaints except some of the students that I am grouped with are pretty much illiterate (they cannot spell or write complete sentences).

Here is where my issue with UOP come in at: I currently landed a great job with benefits. One of the benefits is, they would pay for six of my credits each semester with a school that they approve. I was excited about that, but unfortunately UOP is not one of the schools. I found a school where I can take both online and campus courses. I notified UOP to let them know after my current class I will be transferring to another school, because it will benefit me by not having to take out student loans to pay for classes.

To my surprise I was shocked by the response and lack of consideration that I received from my financial counselor and another representative. They bluntly told me that if I transfer any classes that were paid for with loans that I took out will be returned to the lender and I would be responsible for paying the school for those classes. Not everyone who attends an online school is incompetent. I immediately called my lenders, federal pell, and notified a lawyer just in case. I was told by all three sources I am not responsible fro repaying any sort of money to UOP, because they have recieve the money from pell and my lender and I have meet all requirements for financial aid.

Search over 219,000 programs:
Thank you for your vote! Was this page helpful?
84% of 492 users found this page helpful.
Disclaimer: GradReports makes student reviews available via this site. The views expressed by users do not necessarily reflect the views of GradReports. GradReports takes no position with respect to the information or opinions expressed in the user comments/reviews and is not responsible for their content. For additional information, refer to our Review Guidelines.
This icon indicates that a school offers annual tuition for $15,000 or less. Tuition figures reflect the most recent data from the National Center for Education Statistics or data provided by an official representative of the school.