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University of Phoenix Reviews

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1285 Reviews
61%
Recommend This School
62%
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5 stars
(302)
4 stars
(597)
3 stars
(85)
2 stars
(112)
1 star
(190)
Search over 220,000 programs:
1 out of 5
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Degree: Communications
Graduation Year: 2020

I took the AA in IT (Networking) program at UoP first. I absolutely had NO complaints about the school back then. I enjoyed the accelerated pace of the classes, found the projects to be very proactive and useful. However, I did notice that students who did not come from a technology background struggled with the program, and most of them dropped out. The degree targeted students who already had the basic computer knowledge needed for A+ certification, but I doubt their advisors told any of them that. When I was getting close to completing my AA was when the problems started. UoP restructured their classes. It forced me to retake several classes that I had already taken before. And then, I realized during that reboot; the textbooks had changed so much that I was having issues understanding the material, having already mostly completed the program based on the old books. I gave up, with only two classes left to go. I returned later for a BS in Communications. Let me say that their Bachelor's programs are horrendous. The pace is so accelerated, and so much material skipped, it's difficult to understand it. The worst part though is that it went so fast I wasn't able to retain ANY of it. The class order was weird, too - with technical classes preceding history classes. The part that ticked me off the most though was the group projects. My classmates were completely incompetent not only with the material we were learning but also with MS PowerPoint AND with working on a team. It hurt MY grade in the process. What has me done with this college though is the fact that I became unable to continue my classes due to a disability-related illness. Most colleges would give me an LOA of some kind. UoP, however, was not accommodating at all. I failed the class. Of course, not one to give up easily, I immediately started asking my advisor how I could get back into school. She ignored me. I asked about making payments. She ignored that, too. To make a long story short, I ended up getting reported to a credit agency, barred from taking any further classes and having my transcripts held hostage. The most messed up part is the credit agency didn't even understand why I was sent to them since I had been making payments on my balance. The school still shows my balance, too, and guess how I make the payments? Through the credit agency? Nope. I am making them through the school's campus website, just like before.

1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2016

They'll tell you you can get online whenever you feel like it to take your classes. But then the teachers will give you assignments on days they feel like and just give you a zero so you actually fail your classes. Do not go online for your our fail.

1 out of 5
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Degree: Nurse Practitioner (Adult)
Graduation Year: 2010

Stay away from this school. They just trying to get your money. They will fail you for no apparent reason. I have never been more disgusted with the school like this one. At the beginning they will promise you the best education, support, and guidance thru whole process. What a joke!!! Don't waste your money or your time with school like this one.

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1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2020

This college is the worst. First they deny my student loans so I end up with an outstanding balance that I had to pay off and then the push back my classes because of the balance even though I WAS paying it off. Not to mention the people in financial aid are rude and disrespectful and never actually do their jobs. Monkeys could run a better college. They are just money hungry a holes and need to be fired. Every last one of them. They messed up not me and then they jeopardize my future because they want cash they would have had if they hadn't messed up AND they want it out of MY pocket! Please tell me how I can pay you guys when I need LOANS to get through school? Huh?

1 out of 5
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Degree: Business
Graduation Year: 2018

Beware of this school if you are transferring credits. They will lie and mislead you and explain that it will take a couple of months before they can complete your credit transfer. They will lie about how many credits they believe will transfer over just to get you to enroll and pay for two classes before they can complete your credit transfer. Do not pay for classes until they completely finish the credit transfer. Understand that they dont accept all credits like other schools do. Learn from my terrible experience and save your self money by being wise and not being mislead by their lies. Wait the two months to get the results before ever taking a class

1 out of 5
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Degree: Business
Graduation Year: 2019

I initially started UOP at a local branch. Then the local branch was closed and I was forced to continue online. This was very challenging for me, however it was the only option as almost none of my classes would transfer to another University. Also as a Veteran that is receiving GI Bill Benefits, UOP is NOT recommended for any veteran. In four years here, I never get my BAH pay on time. UOP has a unique way to report attendance, and therefore your payments are always broken up by the VA and unpredictable. Also the financial aid is credited to any payments that VA has not made and therefore you get your financial aid in chunks and it is also VERY unpredictable when it will come. The financial aid advisors never can give you a straight answer. VETS, go elsewhere!!!

1 out of 5
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Degree: Mental and Social Health Services and Allied Professions, Other
Graduation Year: 2014

What a joke! The classes are high school level, the work is b******* in groups. You get paired with complete idiots who cannot form sentences, write paragraphs, or speak without slang. Your grade depends on others intelligence. You will never get work and you will get laughed at having a degree from here. It is a joke.

1 out of 5
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Degree: Business
Graduation Year: 2008

This is the more stupid and corrupt institution that I have ever witnessed in my 15 years in the business world. I was unknowingly dropped from my class just because I had all my work done ahead of schedule. I have never witnessed such b*******. I submitted all my work on a Monday. This included the 6 assignments for the week, 3 discussion posts, and also 4 other posts I made just because I am an over achiever. I then took the rest of the week off because I knew that my work was 125% done for the week. When I logged back in the following Monday ready to submit the following weeks worth of assignments I find out that I have been dropped out of the class. You have to post during 2 different days during the week or they will drop you and not give a s*** if you were out of the country and are therefore unable to post even if you wanted to. Being at the top of the class and an over achiever does not register with these people. I was apparently supposed to wait and post one of my already completed assignments on another day. This is the most a****** and a** backwards thing that I have ever witnessed. I would not recommend this school to my worst enemy.

1 out of 5
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Degree: Environmental Science
Graduation Year: 2010

This school is expensive, the classes are mediocre (nothing special), but if you call and talk to an enrollment rep they will convince you to go to their school, they will be super kind and great. But once you get the enrollment process going everyone drops off the planet. I had soooo many problems with my financial aid. No one knows what they are doing, and you never get anyones name its a different person all the time, they never follow up. I filled out a different paper every single day and every day I was told it was the wrong paper back in March of 2018. Now I just tried to give them another chance in sept of 2018 and its the same old bull. It feels like becasue they dont have to add their names on anything they dont care and just pass you on to someone else. It just isnt their problem. I had enrolled to go to classes in late July, classes started the end of September, and you would think that was enough time to get everything finished. Boy was I wrong, I emails 2 or 3 times a day and everyone that I talked to on the phone said give it time. Didnt hear anything for weeks, finally got 1 email back from god knows who saying everything would be done the 17 of Sept. just in time for classes. Well the 18th rolled by I had emailed about 5 times that day and then I finally called to complain the night of the 19th becasue NO ONE DOES THEIR JOB DOWN THERE. If you email no one responds, if you call everyone gives you a different story and you can even chat with someone on the website, but they just tell you to call. Smh. I am extremely dissatisfied and disappointed. Thankfully a lot of my credits from uop transfered over to my new school becasue I couldnt spend another second of my life on that school. They are purely for profit and dont care about their students ( becasue I had attended about 1 year before this incident). There are better schools to attend, save yourself the stress and money.

1 out of 5
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Degree: Education/Teaching of Individuals in Junior High/Middle School Special Education Programs
Graduation Year: 2020

I have attended UoP for almost 7 years now. I loved it and completed all the courses. It's when I got to the part where I wanted to intern at a school. The staff that were set to "help" me couldn't even get my name right. I got several confusing emails addressed to the wrong person. They gave instructions to complete papers and requirements. I figured no biggie, well then they told me I could not turn certain papers in without approval, then back tracked when I got mad because nothing was apporved and claimed they never said that. Its in email... kind of hard to deny it when it's in writting. I called many times and they continued to ask for papers I had already submitted, then said it was because they didn't have my file in front of them. I can't believe I it was great and then all of a sudden I'm disregarded and treated like a number. There is no one to call or help me and I've invested too much time to turn back. I am now possibly unemployed because I could not get a straight answer. Whatever you do don't waste your money here. You will pay way too much, for someone that should at least take the time to know the name of the person they are calling.

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