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University of Phoenix Reviews

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1285 Reviews
61%
Recommend This School
62%
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5 stars
(302)
4 stars
(597)
3 stars
(85)
2 stars
(112)
1 star
(190)
Search over 220,000 programs:
3 out of 5
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Degree: Educational Leadership
Graduation Year: 2019

TL:DR DON'T DO IT! The program is great but they are going to treat you like a step-child while taking your money! They are the largest FOR-PROFIT University in America, they are only interested in the money you're paying! The content and design of the program was rigorous but I still wouldn't recommend the program to anyone. I would reiterate other's comments regarding the schools money-centered mindset. The financial aid department is a hot mess. My financial advisor yelled at me because I wanted her to do her job, then refused to talk to me for the next year. Later, I learned the same person screwed up my financial aid and I wasn't being allowed to continued until it was fixed. My academic advisor was not helpful either. I have a Master in Education and asked to double up on the early classes because they would cover similar content. I was told to wait until I got the hang of the program. Two years later, I final got approval but then wasn't able to double up because I got to my dissertation writing process and I needed the time. Lastly, the entire dissertation writing and approval process has been exhausting. Not in the "I just wrote a book" way. It's the requirement that I'm in class to submit things (which is normal) but you have to register by X. I called the next day because that's when I finally got the all clear and we started 5 days of "I have to have written acknowledgement from you chair to add you to that class". But did they email my chair. NO! I emailed my chair, then forwarded that email. Then I got a response back that they need to hear directly from my chair. Did they email my chair then? Still NO! Finally get that all done and they decide to switch systems. Which means the 2 weeks of stress and 6 phone calls were for nothing because my class disappeared before I got a chance to start it. Now I'm done but not before I have to get final approval. I submitted in Nov 2018. Got it back with some good and some crazy remarks. Fixed those only to get it back again with again a few things and then some more crazy stuff (edits that don't make sense for APA). I submitted it again and it's been a month this time of just waiting for anyone (heck I'd take a monkey right now) to look at a dissertation that's been reviewed by 8 different doctorate-level professionals to be reviewed. I'm actually concerned I won't make the February registration date for graduation. And I can't really get a job yet because my degree won't post until they quit playing around!

3 out of 5
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Degree: Psychology
Graduation Year: 2016

My degree program was manageable for adults who are working and/or have children. In this program, one course was taken at a time for 6 weeks. The program included a lot of group interaction and projects. The book and class materials will included in the tuition so any materials needed for the classes were online. I felt that this program included a lot of self-teaching. The professors could be emailed when there were questions or difficulties, but there were not videos or webinars that would instruct students throughout the course. For people who are good at reading and analyzing material in order to teach themselves the content, this program would be suitable. I liked concentrating on one class at a time, and the length of each class seemed adequate in order to master the material.

3 out of 5
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Degree: Information Technology
Graduation Year: 2010

The University of Phoenix is the perfect school for an adult who is pursuing higher education but does not have the time to attend the conventional school. Because of the global demand for technology online is a great place to learn the use of technology for group chat and team meetings. The different time zones in the class and team setting give a real-life feel for the real world, especially when dealing with overseas countries to conduct business. The experience was great and the staff were very helpful and made sure you were prepared for success. The facility feedback was on point and in a timely manner for the turn submission in the next week. Please make sure you read all communication and all documents that you are required to sign because it is your responsibility, I learned that the hard way, but it just made me a better person. The great thing is the app so you can stay informed and submit from your phone, very friendly app. I am also getting my Ph.D. from the school, oh the library is awesome it has everything you need the website is full of resources to help the student to be successful. There are different school campuses in different states and online student can access resources when needed or attend graduation or conduct research. Overall I am having a great experience and I am proud to be a Phoenix still soaring toward my doctorate degree, so do your research before you register.

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3 out of 5
-
Degree: Information Technology
Graduation Year: 2010

The University of Phoenix is the perfect school for an adult who is pursuing higher education but does not have the time to attend the conventional school. Because of the global demand for technology online is a great place to learn the use of technology for group chat and team meetings. The different time zones in the class and team setting give a real-life feel for the real world, especially when dealing with overseas countries to conduct business. The experience was great and the staff were very helpful and made sure you were prepared for success. The facility feedback was on point and in a timely manner for the turn submission in the next week. Please make sure you read all communication and all documents that you are required to sign because it is your responsibility, I learned that the hard way, but it just made me a better person. The great thing is the app so you can stay informed and submit from your phone, very friendly app. I am also getting my Ph.D. from the school, oh the library is awesome it has everything you need the website is full of resources to help the student to be successful. There are different school campuses in different states and online student can access resources when needed or attend graduation or conduct research. Overall I am having a great experience and I am proud to be a Phoenix still soaring toward my doctorate degree, so do your research before you register.

3 out of 5
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Degree: Business Administration
Graduation Year: 2020

The primary challenge at this university at the Doctoral studies level is a lack of support from faculty and other advisors. The team learning environment for each class is encouraging and my personal experience is one of team support among cohorts.However at the doctoral level candidates are generally left alone to complete what is considered to be an extensive dissertation process.This is a down side

3 out of 5
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Degree: Applied Psychology
Graduation Year: 2013

Just like any other institution, the University of Phoenix had its ups and downs. After attending both brick and mortar and online universities I can conclude that it is much easier in a brick and mortar classroom to get lost in the nether and avoid participation, but still, come out with an A. This is not the case with online schools such as University of Phoenix participation is required to pass. However, I got a lot more out of the class. I would have to say the work was more difficult because to participate in class it is mandatory that you read everybodys responses on top of required texts. You also had to write more than just the weekly assignments and term papers because to respond to your classmates you must write out your responses. The benefit of education online is that it allows you to adjust school around your work and family schedule rather than adjusting family and work around class schedules.

3 out of 5
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Degree: Business Administration
Graduation Year: 2018

I'm suspecting fraud at the University of Phoinex. I'm retired Air Force and I'm in the process of completing my last class of the MBA program. I'm currently enrolled at the Chicago ground campus. After several calls I finally was told that the UOP lost its certification for Illinois ground campuses. However all of my instructors told me that the school was closing due to low enrollment. I'm coming to the community for assistance because my status has been changed from "active full time " to "active, less than part time" and the VA responsible for paying for my classes have billed me, stating that the campus (that I've been attending EVERY MONDAY" was closed effective 1December2017. I've tried contacting the school however I'm convientky disconnected whenever I'm transferred to the Admissions department. Is there anyone available to give me feedback on how to proceed. As of today I've been attending the Chicago ground campus. My enrollment status has been changed and the Va /911 Gi bill has told me that I will have to pay back the money that has been paid to UOP after 1 Dec 2017, which is when The UOP lost their certification to hold ground campuses in Illinois. The school admin Dept is giving me the run asking, I keep getting disconnected when I call for assistance . Any advice will help.

3 out of 5
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Degree: Business
Graduation Year: 2021

Their financial department s*****. The representatives dont know what theyre doing. If you ask questions they just repeat the previous answer they gave you. Also, when it comes time to waiting on final grades the teachers will take days just to grade an assignment that has already been graded. Dont mind waiting on my grades until it comes time for me to get a refund and my disbursement days getting pushed back because my professor taking forever to post final grades.

3 out of 5
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Degree: Accounting
Graduation Year: 2015

The curriculum and instructors are great and I would recommend U of Phoenix on those aspects. But I will warn that this is a for-profit school and I had the misfortune of dealing with the financial departments shady and aggressive tactics. I recently re-enrolled to finish my BS and that process went smooth. I had already completed the first week of class when I found they had charged my debit card on file $1194.00. When I called to find out why, I was informed my financial aid didnt go through so I am now out-of-pocket. I was not informed of this, and it seriously overdrafted my bank account so I went back into the portal to withdraw from my program and remove my card from my account. I knew that I didnt stand a snowballs chance at recovering that money, so I ate it and moved on. Flash forward 4 weeks later and I find ANOTHER $1194 drafted out of my bank account, just as I was recovering from the last charge. Now Im being told I never withdrew, even though I only completed 1 week of the last semester so that in itself shouldve been a system generated withdraw. I demanded my money back and that went nowhere. So I called my bank to dispute, got a credit while they investigated, only to have the charge reappear 2 weeks later because they somehow forced it through and the bank had to allow it, whatever that means. Im still dealing with this issue and had to cancel my debit card so they cant keep charging it (and I have no idea how they were able to charge it the second time, I double checked and that card was successfully deleted from my account).

3 out of 5
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Degree: Healthcare Administration
Graduation Year: 2018

First, let me preface this review by saying I already hold two degrees, from two different universities. None of those courses were online. However, as I am changing careers and a busy mother of three, I needed a degree program with much more flexibility. A good friend, a published doctor, recommended UoP to me. The online courses at UoP are perfectly designed, catering to all learning types. The majority of the staff are engaging professionals with advanced degrees in the field they are instructing. I am quite surprised more universities are not moving this direction especially when the cost of tuition alone requires most students to hold a full-time job. Two of my favorite courses so far are Anatomy and Physiology I & II. I have taken many biology courses, including advanced level genetics. I can honestly say that despite good grades in all courses, I felt I learned more at UoP than at any other institution. The online labs were more sophisticated and relevant to my intended career path than any lab I've ever taken in person. Using a pipette and hot plate is fun and all but I will never use either one in my career. I will however take and monitor blood pressure, need to understand healthy vs abnormal heart rates, glucose levels, assist patients in understanding the digestive process, etc. The only negatives I've experienced are a few lazy coeds that you have to work with on team papers (lazy coeds exist at every institute) and the finance department. I'd recommend you stay on top of details because they will not. Make sure you know every single cost and pay attention to how much comes back to you, if you are taking out student loans. Hopefully employers are not paying attention to negative reviews. If a student really has a desire to succeed, they will.

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