Western Governors University Reviews

  • 720 Reviews
  • Salt Lake City (UT)
  • Annual Tuition: $6,670
78% of 720 students said this degree improved their career prospects
73% of 720 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 4/19/2022
  • Degree: Information Technology
"I do not think I would be telling any of my friends about this school. When you go to try to talk to them, they want to hang up on people. There would be a time that I was going to stop because the stuff that I was learning would not be on the test. I spend a lot of time to study and come to find out that I was wrong about what I was learn. They told me that my other half been in the hospital was not a emergency. I know that it was. If there was something that come up they did not like it when you could not get to the phone."
  • Reviewed: 4/12/2022
  • Degree: Secondary Education
"I love WGU! I started my degree program 2 months ago, needing to earn 127 credit hours and have already completed 85 credit hours. You work at your own pace people. I will receive a bachelors degree in less than a year when it takes 5 years at a traditional school. If you are smart, you know how to write a paper, you know how to solve algebraic equations, or at least are smart enough to teach yourself what you don’t already know: WGU is for you. If you are motivated and can type an essay in a couple hours then you can submit multiple assignments in one day and be done with a class that fast and move on! If you do not need 6 weeks to submit an assignment and need your hand held the whole time because you have no idea how to choose a topic to write about then WGU is for you. The course instructors are helpful, nice, quick to respond so if you need help at anytime they are there for you. I attended a big university and was forced to take fluff classes that do not pertain to a degree just to build up the hyper dept and support athletics. The credit hours were $300+ each. So $900 for an archery class that I really don’t need for my future career?? So ridiculous! English 101 takes 8 weeks, 3x’s a week in class for an hour each (3 hours a week) and the instructor is baby stepping you through how to write an argumentative essay and how to apply APA citations and writing up a rough draft…you could have written that paper in one hour and submitted it to WGU and moved on with your life! I took finite mathematics 3 times and dropped it 3 times, because my big fancy university hired a bunch of non English speaking professors, who I’m sure were talented mathematicians, but horribly difficult to understand and learn from. I took the same class at WGU and passed it in 5 days on the first try. In the end what you get is a faster way to earn that degree which we all need to complete in order to get a good job. The way I pass my classes so fast, I read all of the assigned reading in a day or two, take the pre-test immediately after I read and then immediately, same day, take that final test and then complete the labs or write the papers. I pass 2-3 classes a week, some weeks as many as 4 and some weeks as few as 1 depending on how much reading is assigned and how familiar I am with the material. It’s just like every other school where you put in the time and read everything but you don’t spend time driving and parking and walking around campus and you don’t waste money taking fluff classes you don’t need. You can rewatch a lecture as often as you need, pause and take notes, don’t worry about missing a class bc you’re sick and therefore missed the lecture and participation points. Ugh! You don’t have to schedule your life around the schools class schedule. You don’t have to wait until next semester to sign up for a class you really need bc the class times are already full for this semester. This program is awesome! For the reviewer who said they don’t know if their work was just ok or really good, you do actually know that because you get detailed comments and either pass with a score of competency or exemplary. Exemplary is how you know the work was really good. Do you think your future boss cares about individual assignments you did in college and if they were exemplary, or just that you completed the program and earned that degree? I have done it both ways and I’m positive that WGU is a better program for people who want that degree and don’t care about missing the social aspects of college life. Think about what really matters to you."
  • Reviewed: 3/10/2022
  • Degree: MBA
"I recently finished my WGU MBA. I've read some mentor horror stories but that was not my experience. I did my entire MBA in a single term. That is a lot of work but a motivated person can do it. I work full 50-60 hours per week and completed it, The work is not easy but the work is manageable. I am fortunate because I have a lot of experience in business and have a CPA. Therefore, the accounting courses which can be troublesome for some were easy for me. All of the objective tests were material I knew. I passed all the tests with small effort. The writing is extensive. I wrote over 400 pages in papers. I haven't been looking for a new position so I cannot speak to the MBA helping or not. If you do need an MBA and it is simply checking a box, WGU is great. I can't use it to continue to research and receive a PhD."
  • Reviewed: 3/9/2022
  • Degree: Information Technology
"This school is what you make it. Overall, I had a great experience! The good: -Cheap. I’ve read about some people finishing their entire bachelors in one term… that’s a bachelors from an accredited program for 3500 dollars. -For IT, the fact that your classes are certifications is a double win. Certs can be 300+ each, and you get 3 tries in each one. -I personally really like the competency based approach. My attendance and participation don’t mean that I know how software programming works, but in a regular program those things could potentially fail me. -My advisor was always super helpful and answered very quickly. -The alumni learning resources are great! I still have access to Idemy, LinkedIn Learning, Pluralsight, etc. great especially if you’re in IT and your employer is too cheap to pay for training. The bad: -Some of the learning materials were a little sub par. For the CompTIA exams, I opted for buying my own study guides online as I know they work. In real life though, it’s up to you to find the right resources anyways so I guess this could be “real world experience” -Some of the classes were not great, and I felt like there was a bit of overlap with the gen Ed stuff. Lots of project management terminology, etc. Overall, if you are in IT and are debating it, do it. Just make sure you get a calendar and plan your times, it’s really easy to procrastinate."
  • Reviewed: 2/22/2022
  • Degree: Education Administration
"I am so discouraged right now. I started my degree program in 2018 and took a term break 2019 with only 1 term shy of completing the program. While I was on the term break the college did away with the program that I was in and started a new program. I was told that I would not have to complete the courses that were added to the new program. Once reenrolled they added 3 more courses. Well here I am at the end of my term and they have emailed me to say I am required to take the other 3 courses!!! The course instructors and mentors are wonderful but those who oversee the Teachers College Leadership Team...well let's just say they are not."
  • Reviewed: 2/4/2022
  • Degree: ESL
"It was okay. I already had a good background in the course material so the classes were easy for me. If you don't already have a solid background in whatever you're pursuing it would likely be more difficult. However, when they say "work at your own pace" don't believe them. This is literally a lie. I had some personal issues come up and I had to take a few weeks off of working on things. They tried to withdraw me from the courses and I had to fight tooth and nail to stay in the courses which I needed to keep my employment. If you take a few weeks off for any reason they will withdraw you from the college."
  • Reviewed: 1/3/2022
  • Degree: Special Education
"WGU is amazing if you are working full time and need the flexibility that a proficiency model university offers. I worked full time and was able to get 93 credits in a year and a half. The program mentors I had over that time (only two) where amazing. Both were way overqualified and super encouraging and helped me get through the program. This is program is great for those who are organized and self motivated. I live in a small rural town and WGU was perfect for my needs."
Lackluster Courses
  • Reviewed: 12/3/2021
  • Degree: Healthcare Administration
"Overall, I rate the school a 3. I think that most students paint this whimsical picture of WGU because, essentially, you can complete as many courses in a term as you can pass, but the whole picture is diluted by this image. [Personally, I have been accelerating as well, and averaging about 2 courses per month. By the end of my term, I will likely have completed 40 credits, and 50% of my program. So, I expect to graduate in 2 terms. Do I think that it is possible to complete my specific program in one term? Yes, I do, but you would have to have a very strong foundation in most of the material, and be ultra-focused without distractions to write the number of papers necessary and study for exams. Its kind of strange, actually, to hear of people who complete 30+ credits in just one month, but I won't speculate.] What I will say is that the courses are not presented to you in such a way to make learning the material effortless or ideal for self-teaching. I mean, I have had maybe three courses where there is really nothing the school could do or not do that would make the course difficult to follow, but I can't say that about 98% of the courses. Often times, the material is vague, there isn't any learning resources to guide you or interpretation from someone with expertise, no study guides to focus you on specific information, and the instructors and mentors don't usually add value to your experience as a student. My last statement is subjective, because for some reason, some students justify the mentors' job because they call you weekly to check your progress. Personally, that doesn't add value to my education. Mostly because I am self-disciplined and take initiative without the oversight of a supervisor (which is necessary in the real world, especially management) and because having someone micromanage your progress in college is strange as an adult anyway or as a student in the US; it's not really a thing. I mean I run my own schedule, home, and family; I don't need someone to check on my progress, but hey. I have no issues with picking up the phone and playing along, but when I have really tried to take their job seriously and use them for their purpose, it was a joke. I think what most students would really appreciate is more interaction from the school and that is blinded by this mentor thing. They would add value if they were subject-matter experts to my actual program and could answer course questions or degree specific questions, share what worked for other students, etc. They usually can't even answer program specific questions because they have degrees not related to your program, for example a degree in nursing when my program is health information. Also, sometimes it feels as if you are paying the school so that you kiss up to the mentors and instructors. Anyway, I could overlook any of this if the instructors were useful. Imagine starting a course that you have zero experience in and there is nothing within the course except the textbook and instructions for your assessment. It's even worst when the instructions are vague or missing information that is necessary for you to succeed. The school will say to make an appointment with your instructor, which I think is code for we want to slow down your progress because even though we market for acceleration, this is still a business. [sorry?] Most people don't care because they only want a degree, but it is not a question that for me I must complete a course with the satisfactory feeling that the school has given me everything I should know. Literally, there are courses with textbooks that are missing the rest of the sentences, or that vaguely explain terms and concepts. I even had a course that initially I felt great about because it appeared interactive, but I soon discovered that the school had not updated the software and when you filled in answers they wouldn't save or some right answers would be marked wrong. Can you imagine an instructor saying, oh btw don't use the interactive text because it's not programmed to work? Now, I do not know how much power the actual instructors have in designing the courses, but I have had an instructor that made it seem as if they had full authority over how the course was presented and their course resembled that of any other online university course from any public or for-profit school. WGU presents most of their courses in a correspondence structure, where you do all of this god-awful reading and then test or complete essays that don't really have a significance to the field you'll work in or at least the assignments aren't tied together, they all just seem randomly selected. There is rarely student interaction as well, even the facebook groups act as if they are scared to really share information like any other normal school. The courses need a lecture, whether the students want it or not. A good presentation of new information would include a lecture, so that you understand why you are completing the assignments that you are completing. Tie it in with real-world application. Can you pass the assignment without a lecture? Yes, but you're being cheated as a student. WGU doesn't care because they base what's working on how many students are passing, and the majority of vocal students don't care because they want to get on with it and complete the degree, so that is the culture. So, I rate the school a 3 because as a working adult and provider, I am able to finish my degree sooner and take care of my family; they accomplish that mission. However, as a student and consumer, I feel that their standards are low and other students are too busy raving about how quickly you can move through the degree to even care about rallying together to make WGU truly topnotch. I have taken online classes in public state universities and you could say that they were presented in a correspondence structure as well, but they always had lecture videos or notes that provided interpretation of the information presented to people who have never seen it before. After attending my first term, I'm not sure if students brag about accelerating as a way of encouraging other students or if they are trying to say, ha! WGU take that! I recommend this school if you can overlook these things because you are smart enough to pass anyway, can't afford a 4year university, need to get promoted, and REALLY have the time to take advantage of the ability to accelerate. I don't recommend if you already need academic accommodations or have a learning disability [ I can't speak on how much support they provide students who need additional accommodations, but students without the need already get virtually no support, so it's a gamble 50/50]. Lastly, if you can't realistically accelerate and will likely take one course per month or longer (you have to know yourself-if you want it bad enough you'll do it, but if you give up easily, it's something to reconsider), just take your courses at a JC and/or public 4-year college. You can take your time and you'll get a lecture and instruction in a small class. I have invested and completed at a really good pace, so I will see my degree out, but I likely won't return for a master's."
  • Reviewed: 11/16/2021
  • Degree: Organizational Leadership
"WGU has been the best choice I have made for my Bachelor's and Master's degree. The Mentors and course instructors are better than any on-site instructors I have had exposure to at other institutions. I only would say their financial aid department can be better. It takes them 3-4 months to get financial aid award letter despite submitting everything on time. They do NOT understand that the award letter is essential to make financial decisions for the student and was not helpful when I reached out."
Dayna Glisson
  • Reviewed: 11/15/2021
  • Degree: Business Administration
"I am currently enrolled in WGU in my 2nd term. I am a working professional as a Manager in Healthcare. I have not had a good experience with this school, and I would never recommend it. The classes have simply too much information. There are modules within units, and lessons within modules. It is impossible to learn all the information grossly overdone in each unit. The assessments often do not align with the main points and periodic quizzes. I now feel like I am suck because the pass/ fail grading system does not make credits easy to transfer. I'm sure that's part of the "system" to keep students enrolled once they realize what they have gotten themselves into. Going back to school was supposed to be exciting and inspiring. I'm not afraid of hard work, but these classes and this school simply set you up for failure and discouragement. You are forced to check in with a "mentor" your first year which simply adds to the anxiety. All I feel is pressure to learn as much as possible and take assessments as fast as possible. This leads a person to not retain any of the information. The classes need to be completed reorganized. Half of the filler garbage needs to be removed and about a third of the actual pertinent information should remain. I would actually like to be able to learn something. Unfortunately, the was an expensive mistake for me and I am extraordinarily disappointed with almost every single course that I have taken."
Qianna Regan
  • Reviewed: 11/12/2021
  • Degree: Nursing
"When I first looked into Western Governors University, I thought it must be a scam. There is no way that you would get any educational value out of a school that doesn't have a teacher breathing fire down your neck at every opportunity. As a graduate I can say that the competency based model was right up my alley. Not only that, I started in Mid 2019 - you guessed it - and the COVID pandemic put a monkey wrench in everything. As a nurse, my work hours went up and sanity went down. The fact that I didn't have to pull out my hair at 11pm on Sundays trying to answer discussion questions about topics that I care about (adjacent), is probably the sole reason I was able to complete the program through the crazy. Don't get me wrong, I worked HARD. I did lots of research and turned in multiple 25+ page papers, my capstone and the works. I just didn't have to do it on anyone else's schedule and that made the difference. My mentor was amazing and motivated me the entire way (I quit in my head over 100 times). Word of warning: you have to be self motivated. Not being on a schedule means just that. There are also no "classmates" but you can satisfy your need for social interaction/some help on WGU groups on social media. The material was exactly what I was working on at work so it was directly applicable and relevant in my case. Also, now that I am an alumni, I still get access to the same resources I had in school (LinkedIn Learning, EDX etc). Highly recommend."
  • Reviewed: 11/9/2021
  • Degree: Curriculum & Instruction
"At the age of 42, I decided to flip my career direction and become a teacher. I had once tried to pursue it and had completed 83 credits of my bachelor's in 2002 (WGU only accepted 21 of them due to their age). However, I just could NOT do the in-class schooling. WGU is not for everyone and I will be the first to tell you. It is self-directed, self-guided, and self-motivating. You are not going to have homework or discussions. You are obtaining COMPETENCY units which I think some of these other neigh sayers have forgotten. You log in, you take a preassessment and if you pass, you take your assessment and move on, or you log on do the reading and write your task, submit for review to pass and when it finally passes, you move on. You are showing your competency. If you are not getting out of WGU the level of learning you expected then YOU and ONLY YOU have short-changed yourself. I have completed my bachelor's and two master's degrees in education and I am actually considering another but by my choice (I am a life learner). But once again, WGU is not for everyone. I personally could not stand being in class and having to wait for the entire class to come to their A-HA moment and stop asking the same idiotic questions over and over. Some people need that. WGU is awesome but again, it is only as awesome as you allow it to be and put the work in. Anyone, and I mean anyone, can log on and take a test. If you do not know the material as well as you would like, THEN DO THE ENTIRE COURSE. You are in charge of your education. Makes perfect sense to me as we are adults...or at least at the age of adults. They are not a degree vending machine."
  • Reviewed: 11/2/2021
  • Degree: Business Administration
"I found this website looking up another school's doctorate program and saw way too many negative reviews about WGU. I just finished at WGU and LOVE LOVE LOVED it. It's accredited, low-cost and reputable. My bachelor's degree was obtained in a traditional brick-and-mortar institution. Then COVID hit and I decided to go back to school online for my Masters at WGU. I was able to afford my tuition out of pocket on a self-pay payment plan. I just finished two full 6-month terms for under 10K and I am DEBT-FREE. My sister went to a traditional brick-and-mortar school, didn't finish and still owes $72,000 in debt for her Masters program. WGU is great is you are ambitious and self-disciplined. No one will tell you when to study, when to take your tests or when to write that paper etc. I was on a mission and wanted to be finished as soon as possible. I don't know any other college that allows you finish a course online and immediately begin another or even take an exam online with a proctor at 11PM at night. You do have weekly program mentor who help with accountability as frequently as needed. My Program Mentor and I spoke every week about my progress. You take one course at a time. There is e-text and videos and webinars but there is also a calendar to schedule calls and emails with your instructor. There are tutors if you need additional help as well. Student Services was amazing. It may not be for everyone but please do your own research on WGU. It's an incredible program."
Dennis De Melo
  • Reviewed: 10/22/2021
  • Degree: Information Technology
"This university asked me to complete 71 credits and a total of 21 classes to complete my BS in Information Technology claiming my ASS degree in Computer Science Network Systems from SLCC was over 5 years and said I need to retake the classes. I asked the adviser if her degree would expire in 5 years and she didn't have any answers but refused to take the credits from my degree with a 3.47 GPA. They are thinking about making money and nor to provide education. They do not understand the student's point of lean and finishing their education. I do not recommend this University if you are transferring degrees. I would give 0 stars for this kind of treatment. They are trying to make money and refusing other institutions' degrees. Maybe after I finish the 21 classes with WGU my degree would expire after 5 years."
  • Reviewed: 10/20/2021
  • Degree: Cybersecurity
"The school is in trouble with regulating bodies. Do not go here unless you're prepared to teach yourself out of a book for the sole means of instruction in every single class you take. Classes in a semester run consecutively not concurrently, so by the time you finish one class you are well past the normal drop/add period when you can withdraw without a financial penalty. You cant see what the rest of the classes look like. The first class had several videos and there was little bit of instructional material. Then it all went downhill from there. On my next class the professor hung a pdf of a textbook on the class website and that was it. It felt like a bait and switch. I paid for college and I got a pdf. Ridiculous. The rest of the classes are all text on webpages. There are no streaming lectures or any kind of effort made by the instructor. There is no didactic material to speak of. I have a friend teaching at community college that busts her ass every night to post lectures online. Khan academy made videos to teach differential calculus to ninth graders for FREE. Edx posts college lectures for FREE. With 136,000 students paying at least $3200 a semester this college is taking in $435 million every six months and....nothing but text? There is no excuse for this. Someone is profiting at the non-profit. I complained to my "mentor" in an email. No response. I complained to the Better Business Bureau. WGU responded publicly that any grievances with the university must be handled internally. Shady. I did some digging and found out that that school had been audited by the Department of Education in 2017 and the Inspector General proposed the biggest fine in the history of the Department (712 million). It is a correspondence program and not a Title IV online school (which normally has streaming lectures to fulfill an instructor-student communication requirement for federal aid) yet is still collecting money from federal loans and Pell grants as if it was Title IV compliant. In an attempt to get around the requirements, WGU created a "mentor" system to fulfill the amount of communication between instructor and student needed to be compliant. But these mentors aren't really instructors and have nothing to do with with your course, and act more like academic advisors. Yes the school is accredited, because if you survive it's high attrition rate you will know things, but that doesn't mean it follows normal teaching and business ethics, of even the law. You can find the OIG report here: www2.ed.gov/about/offices/list/oig/auditreports/fy2017/a05m0009.pdf"
Jill Brown
  • Reviewed: 10/2/2021
  • Degree: Teaching
"I had to write my review after seeing so many negative reviews. I found WGU's program excellent and exactly what I needed. The work-at-my-pace was very important since I was working full time as a teacher while working on my master's degree. While it is work-at-your-own pace, you do have to finish a certain number of credits per semester to stay in good standing. My mentor was good at putting the positive pressure on me when I needed it and also connected me to additional resources. While all of the course instructors were helpful, when I got into the higher math classes like Abstract Algebra and Advanced Calculus, I had one that was a favorite and helped some much. It was definitely rigorous, but I was able to easily pass the Math Praxis exam on my first attempt after going through the program, and I wasn't a previous math major. I would definitely say this works for a certain type of student - I have always done well with online programs and am highly self-motivated."
  • Reviewed: 9/9/2021
  • Degree: Cybersecurity
"WGU is truly unique and is not for everyone. If you are not a disciplined self learner then you may struggle with your studies. All course material is provided online and there is no peer interaction. I was okay with this since I like to study on my own. My only complaint would be the course instructors. The course instructors tend to be hands off unless you ask for assistance. Program mentors on the other hand are extremely valuable. My program mentor was amazing and really helped me stay motivated. I plan on returning and starting a masters program soon."
  • Reviewed: 9/6/2021
  • Degree: Curriculum & Instruction
"It seems that many loved their brick and mortar school and that may be a reason for the wild array of reviews. I hated my brick and mortar school. It was more interested in stealing money from me whether it was parking tickets or extra fees. It was horrible. Now, competency-based grading takes some getting used to. I definitely had a few fits about it and probably drove my mentor and instructors crazy at times. HOWEVER, I learned more, faster, and for way less money compared to my old school. To earn a legitimate Master's degree in 6 months, I had to write a 6-page paper every other day. There is no way that I wrote this much or researched this much in 1.5 years at my brick and mortar school where I obtained my first Master's degree. Let me stress one huge thing. Their response time at WGU is second to NONE. Even on the weekends. Yes, at times you will get frustrated when a paper gets returned to you for the fourth time. And yes, it will say where you are not competent which smacks your ego right in the face. However, for the money and with wonderful, rapid responses to your questions, you cannot beat WGU for this degree. In total, I will pay a little bit over $3000. If you are already teaching, start the program over the summer and get most of it done before you go back to school. I started July 1 with a plan to finish in December (winter break) if necessary. It's 9/6 right now and I am on my final class (capstone project). That pace is for almost no one, but it can be done. Just get ready to lock yourself in your basement after you put your kids to bed for two straight months."
  • Reviewed: 9/2/2021
  • Degree: Business
"This is a buy-a-degree school at best and more realistically a complete scam. You log in and take a pre-assessment for each class and then if you pass you take a final and boom you’ve got the credits. No lectures, homework, accredited, sounds great right? WRONG. I spent a ton of money, learned NOTHING in the year I went here, and now that I’m trying to go to a regular school again there is a 6 day overlap between the start of my school’s NORMAL FALL SEMESTER and WGU’s BS 6 month terms. If you go here and try to go somewhere else you have to wait an entire semester for financial aid to clear so now I can’t even pay for a real education due to this useless waste of time joke of a college."
  • Reviewed: 8/3/2021
  • Degree: Information Technology
"For real. This school is terrible, I would not recommend it to anyone. First off, many of the posts you see online praising WGU sound like bot spam or marketing ploys. It is almost creepy. It is hard to find real information about this school. They do a very good job managing their reputation online, in other words deleting or hiding posts that shame them, and promoting posts that make them look good. Second, many students at this school are just trying to "check off the box" for HR as many even on this website wrote in their reviews. Personally, I think this is a bad rap for the school overall but especially for graduates, do you really want to be from a school where the entire alumni was trying to "check off the box"? That being said, their degrees are accredited (somehow) but that doesn't mean their program is any good. Third, they will tell you just about anything to get you into the program and they make it sound so much better then it actually is. The problem really is in the quality of instruction, lack of other students and network, and the lack of guidance/instruction. Many of the degrees offered at WGU (IT, Nursing, Business Administration) cater to technical industries - they are technical degrees, for technical careers. The careers they set you up for require hands-on instruction, and real world experience. You can't get this at WGU. The jobs they are supposedly setting you up for have functions that are so technical it would require a real instructor, and a physical lab environment where they can try new things, make mistakes, get their hands dirty (so to speak). Again you can't get this at WGU. No group projects, no other students to network with, no true opportunities to gain soft skills or learn anything useful. I really wanted to say this school was an amazing solution to the ongoing B&M turmoil but reality is this school sucks. Don't listen to all the bots and BS that this school saved the day. Save yourself the time, money, and energy, just go to a state school."