Western Governors University Reviews

  • 692 Reviews
  • Salt Lake City (UT)
  • Annual Tuition: $6,670
78% of 692 students said this degree improved their career prospects
73% of 692 students said they would recommend this school to others
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Dennis De Melo
  • Reviewed: 10/22/2021
  • Degree: Information Technology
"This university asked me to complete 71 credits and a total of 21 classes to complete my BS in Information Technology claiming my ASS degree in Computer Science Network Systems from SLCC was over 5 years and said I need to retake the classes. I asked the adviser if her degree would expire in 5 years and she didn't have any answers but refused to take the credits from my degree with a 3.47 GPA. They are thinking about making money and nor to provide education. They do not understand the student's point of lean and finishing their education. I do not recommend this University if you are transferring degrees. I would give 0 stars for this kind of treatment. They are trying to make money and refusing other institutions' degrees. Maybe after I finish the 21 classes with WGU my degree would expire after 5 years."
  • Reviewed: 10/20/2021
  • Degree: Cybersecurity
"The school is in trouble with regulating bodies. Do not go here unless you're prepared to teach yourself out of a book for the sole means of instruction in every single class you take. Classes in a semester run consecutively not concurrently, so by the time you finish one class you are well past the normal drop/add period when you can withdraw without a financial penalty. You cant see what the rest of the classes look like. The first class had several videos and there was little bit of instructional material. Then it all went downhill from there. On my next class the professor hung a pdf of a textbook on the class website and that was it. It felt like a bait and switch. I paid for college and I got a pdf. Ridiculous. The rest of the classes are all text on webpages. There are no streaming lectures or any kind of effort made by the instructor. There is no didactic material to speak of. I have a friend teaching at community college that busts her ass every night to post lectures online. Khan academy made videos to teach differential calculus to ninth graders for FREE. Edx posts college lectures for FREE. With 136,000 students paying at least $3200 a semester this college is taking in $435 million every six months and....nothing but text? There is no excuse for this. Someone is profiting at the non-profit. I complained to my "mentor" in an email. No response. I complained to the Better Business Bureau. WGU responded publicly that any grievances with the university must be handled internally. Shady. I did some digging and found out that that school had been audited by the Department of Education in 2017 and the Inspector General proposed the biggest fine in the history of the Department (712 million). It is a correspondence program and not a Title IV online school (which normally has streaming lectures to fulfill an instructor-student communication requirement for federal aid) yet is still collecting money from federal loans and Pell grants as if it was Title IV compliant. In an attempt to get around the requirements, WGU created a "mentor" system to fulfill the amount of communication between instructor and student needed to be compliant. But these mentors aren't really instructors and have nothing to do with with your course, and act more like academic advisors. Yes the school is accredited, because if you survive it's high attrition rate you will know things, but that doesn't mean it follows normal teaching and business ethics, of even the law. You can find the OIG report here: www2.ed.gov/about/offices/list/oig/auditreports/fy2017/a05m0009.pdf"
Jill Brown
  • Reviewed: 10/2/2021
  • Degree: Teaching
"I had to write my review after seeing so many negative reviews. I found WGU's program excellent and exactly what I needed. The work-at-my-pace was very important since I was working full time as a teacher while working on my master's degree. While it is work-at-your-own pace, you do have to finish a certain number of credits per semester to stay in good standing. My mentor was good at putting the positive pressure on me when I needed it and also connected me to additional resources. While all of the course instructors were helpful, when I got into the higher math classes like Abstract Algebra and Advanced Calculus, I had one that was a favorite and helped some much. It was definitely rigorous, but I was able to easily pass the Math Praxis exam on my first attempt after going through the program, and I wasn't a previous math major. I would definitely say this works for a certain type of student - I have always done well with online programs and am highly self-motivated."
  • Reviewed: 9/9/2021
  • Degree: Cybersecurity
"WGU is truly unique and is not for everyone. If you are not a disciplined self learner then you may struggle with your studies. All course material is provided online and there is no peer interaction. I was okay with this since I like to study on my own. My only complaint would be the course instructors. The course instructors tend to be hands off unless you ask for assistance. Program mentors on the other hand are extremely valuable. My program mentor was amazing and really helped me stay motivated. I plan on returning and starting a masters program soon."
  • Reviewed: 9/6/2021
  • Degree: Curriculum & Instruction
"It seems that many loved their brick and mortar school and that may be a reason for the wild array of reviews. I hated my brick and mortar school. It was more interested in stealing money from me whether it was parking tickets or extra fees. It was horrible. Now, competency-based grading takes some getting used to. I definitely had a few fits about it and probably drove my mentor and instructors crazy at times. HOWEVER, I learned more, faster, and for way less money compared to my old school. To earn a legitimate Master's degree in 6 months, I had to write a 6-page paper every other day. There is no way that I wrote this much or researched this much in 1.5 years at my brick and mortar school where I obtained my first Master's degree. Let me stress one huge thing. Their response time at WGU is second to NONE. Even on the weekends. Yes, at times you will get frustrated when a paper gets returned to you for the fourth time. And yes, it will say where you are not competent which smacks your ego right in the face. However, for the money and with wonderful, rapid responses to your questions, you cannot beat WGU for this degree. In total, I will pay a little bit over $3000. If you are already teaching, start the program over the summer and get most of it done before you go back to school. I started July 1 with a plan to finish in December (winter break) if necessary. It's 9/6 right now and I am on my final class (capstone project). That pace is for almost no one, but it can be done. Just get ready to lock yourself in your basement after you put your kids to bed for two straight months."
  • Reviewed: 9/2/2021
  • Degree: Business
"This is a buy-a-degree school at best and more realistically a complete scam. You log in and take a pre-assessment for each class and then if you pass you take a final and boom you’ve got the credits. No lectures, homework, accredited, sounds great right? WRONG. I spent a ton of money, learned NOTHING in the year I went here, and now that I’m trying to go to a regular school again there is a 6 day overlap between the start of my school’s NORMAL FALL SEMESTER and WGU’s BS 6 month terms. If you go here and try to go somewhere else you have to wait an entire semester for financial aid to clear so now I can’t even pay for a real education due to this useless waste of time joke of a college."
  • Reviewed: 8/3/2021
  • Degree: Information Technology
"For real. This school is terrible, I would not recommend it to anyone. First off, many of the posts you see online praising WGU sound like bot spam or marketing ploys. It is almost creepy. It is hard to find real information about this school. They do a very good job managing their reputation online, in other words deleting or hiding posts that shame them, and promoting posts that make them look good. Second, many students at this school are just trying to "check off the box" for HR as many even on this website wrote in their reviews. Personally, I think this is a bad rap for the school overall but especially for graduates, do you really want to be from a school where the entire alumni was trying to "check off the box"? That being said, their degrees are accredited (somehow) but that doesn't mean their program is any good. Third, they will tell you just about anything to get you into the program and they make it sound so much better then it actually is. The problem really is in the quality of instruction, lack of other students and network, and the lack of guidance/instruction. Many of the degrees offered at WGU (IT, Nursing, Business Administration) cater to technical industries - they are technical degrees, for technical careers. The careers they set you up for require hands-on instruction, and real world experience. You can't get this at WGU. The jobs they are supposedly setting you up for have functions that are so technical it would require a real instructor, and a physical lab environment where they can try new things, make mistakes, get their hands dirty (so to speak). Again you can't get this at WGU. No group projects, no other students to network with, no true opportunities to gain soft skills or learn anything useful. I really wanted to say this school was an amazing solution to the ongoing B&M turmoil but reality is this school sucks. Don't listen to all the bots and BS that this school saved the day. Save yourself the time, money, and energy, just go to a state school."
  • Reviewed: 8/3/2021
  • Degree: Elementary Education
"I have enjoyed doing school through WGU so far but I feel like they should help you more when it comes to observation and student teaching. I was misinformed about students placing themselves and I feel like I have had no help with Complio until after I ordered the wrong package. I have done everything by myself because I did not know who to contact. I will say my mentor has tried to help me as much as she could. I feel as if WGU should have someone reach out to the students to help them way before the students plan to observe. Now it looks like I won’t be observing this term as I had hoped for."
  • Reviewed: 7/13/2021
  • Degree: Nursing
"I started the WGU RN to BSN program on November 1, 2019. After starting the program, I had a lot of unexpected obstacles that I encountered along the way that would cause me to lose motivation at times. WGU may not work for everyone, but in my opinion, it really is a great school. It’s competency based, so there is no room for failure. There were assessments that I had to retake along with papers that I had to revise, but all in all it was a good experience. The program requires goal setting, dedication, and studying. One of the things that helped me the most was following the rubric, and by doing that I was more successful. In the beginning of the program a fellow WGU student advised me to join a RN to BSN group on Facebook. Throughout the program, I found some courses along with a few assignments to be rather challenging, while the remaining were a breeze. With self motivation and the support of my mentor and the Facebook group, I was able to stay on track. In April of 2021, I graduated on time with my BSN. I am now in the process of enrolling into WGU Masters degree program. Two of my coworkers started the RN to BSN program 2 months ago, and they are progressing well. I think it’s doable, affordable, and I totally recommend it others."
  • Reviewed: 6/27/2021
  • Degree: Nursing
"I would not recommend WGU for anyone pursuing a Masters in Nursing Education. It is entirely online. No instruction except some recorded cohorts with details about the assessment papers that sometime contradict the actual instructions. Evaluation of the papers submitted are based entirely on compliance with APA (mistype the name of an author once or the year of publication…it will be returned not competent even if everything else is perfect) and whether you can repeat back the wording of the prompts enough. There is no constructive feedback. Submit a 50+ page paper and it will be deemed competent or not. No way to know whether it was just okay or really good."
  • Reviewed: 6/14/2021
  • Degree: Software Engineering
"Many persons to whom I speak worry about WGU being a grift; however, it is ACTUALLY brick-and-mortar schools that are the grift these days. If you have looked at brick-and-mortar school's tuition rates lately, they are INSANE and out-of-control and that doesn't even include the $3,000 per semester they want to charge you just for the campus meal plan which is just a cafeteria, and 50+% of the time you get a terrible instructor who either doesn't know the subject or doesn't know how to teach students in an effective manner. For a fraction of the price, you can enter WGU's mostly self-study program and get the exact same degree. A Bachelor's degree alone does not guarantee success in your chosen field (certifications and experience are more important); however, it does get you that check mark from the Human Resources department which gives you opportunities to impress the persons in charge that actually make the hiring decisions. Why spend $150K+ at a brick-and-mortar school to obtain this check mark when you can spend $10K-15K for it as WGU? What do you really get for all that extra money? The ability to say you graduated from a University with a big league football team? No thank you. I could not care less about a University's sports teams, and I certainly don't want to pay an extra $100K+ in tuition and fees to support them."
  • Reviewed: 5/11/2021
  • Degree: Nursing
"If there were a zero, that would be the rating. I should have listened to the other reviews that said not to attend this school. However, I wanted to give the benefit of the doubt and see for myself. Welp, I did just that, and unfortunately, the negative reviews are valid. I did the work, submitted it, it got sent back to me, I followed the "mentor's" instructions, it got sent back again, I made an appointment with the "instructor", I was sitting right by my phone when I missed her call (my fault), I called right back, got her vm, listened to the message she left me and went to the website to reschedule another call with her to find that the next available appt with her was not until 2-3 weeks after the class ended. At that point I gave up. I was at this school for 15 days and now have a $1000 past due balance and my transcripts are on hold. I take full accountability for not doing more extensive due diligence before signing up with this school, but I would also not recommend this school to my worst enemy... or maybe I would."
B. M.
  • Reviewed: 4/14/2021
  • Degree: Software Engineering
"This school is a joke. I'm into my third, THIRD six month semester and I haven't done ANY programming. Instead, I'm reading a "history" text full of flatly incorrect information, a math class that does not contain any actual math, and how to troubleshoot printers and low level networking devices. So far, I have not learned one single thing that is in any way relevant to software. As if that weren't enough, most of the text you have to read is abysmal. One seemed to be a bunch of student papers copy pasted together, another is obviously written in another language and translated by a third party, and many of the test questions are either poorly written or just plain wrong. All of the courses are through random first-party providers like uCertify. To call these services broken is being generous. Pages will randomly refuse to render, or crash, or will log you out completely if you dare to try going back a page. Some of them track how long it takes you to read the text and punish you if you don't meet their arbitrary numbers. Numbers like five minutes for a single three line paragraph. My advisor enrolled me in the second part of a two part course before the first, and because I couldn't pass I was in danger of losing my financial aid, and it was clearly all my fault. He never said a word, and I didn't even know about this situation until he "retired" and the new advisor they assigned told me. So far, the most positive experience I've had with this school has been enrollment. Literally every experience since then has been horrendous. I deeply regret signing up here. I wish I could leave, but they've structured the program so that you can't transfer out. I have to either stay and spend further thousands on irrelevant nonsense courses designed only to pad my tuition fees, or cut my losses and leave with 10k in debt and nothing to show for it. DO NOT ENROLL HERE."
  • Reviewed: 4/10/2021
  • Degree: Database Administration
"I'm not sure why there are such low reviews for WGU from others which is why I wanted to complete a review. Yes, the degrees are competency based so if you have zero experience in the chosen field you WILL need to put in extra work and hours in order to pass. This is not traditional education in the manner that you have 80% fluff courses just to fill credit hour space. Courses are specifically designed to expand your abilities or prove your knowledge in the field of degree. THIS is the reason I chose WGU in the first place. I had 2 associates in-field before beginning my Bachelors at WGU plus 11 years workforce in-field. However, as another reviewer mentioned, a degree doesn't matter unless you don't have one. This is true. A degree from WGU not only checks that box but proves that you can perform tasks you say you can in an interview. If you are looking for a degree just to have a piece of paper stating you paid to attend courses, choose any school. If you want a degree that pushes you to prove your knowledge before you can earn credit, choose WGU. The faculty, staff, and all departments are there to help you along the way, sometimes YOU must reach out. This is not a coddling degree; this degree and certifications (bonus!) must be earned and the student MUST put in work--- sometimes hard, uncomfortable work--- in order to graduate from WGU. I am honored to say I earned my degree from WGU because I KNOW my knowledge and skillset is proven by the time put into gaining this degree."
  • Reviewed: 4/4/2021
  • Degree: Education
"I am not satisfied with this school for so many reasons. Tuition is less than what other schools, however, the quality of the teaching is poor. Instructors don't act like they are professionals. They treat you like you should know everything. I don't have any help with my instructors. They should work in that area. I would prefer to pay more and attend regular college. Never recommended this university."
  • Reviewed: 4/2/2021
  • Degree: Business Administration
"Everyone is going to have different experiences and outcomes based on a number of factors. However, for me WGU was a life saver in many ways. After spending many years in the medical field, feeling burnt out, and reaching my max earning potential; I decided it was time for a career change. After months of research, I decided with WGU. I got my bachelors in accounting first and then went on to get my MBA. I almost immediately landed a new career and have the earning potential to double my previous salary within the next 5 years. I excelled in the online environment because I'm disciplined and have don't require a ton of motivation or oversight. It won't be for everyone but for me it was perfect, it was affordable and allowed me to keep my fulltime job while attending. The second part of this review is how great they are as a company. My sister attended WGU to get her masters in education. Afterwards, she decided it was her dream to work for WGU. After about 6 months of trying, she finally landed a job with them. Two months later she was diagnosed with stage 4 lung cancer. Most companies would have found an excuse to terminate my sister, but months later, WGU has still been holding her job and working with her to help her through these tough times. Another thing, I've found amazing is that she has been able to use her insurance through WGU this whole time with practically no issues."
  • Reviewed: 4/1/2021
  • Degree: Software Engineering
"I am not satisfied with the curriculum the school implemented. Looks like the tuition is less than what other schools, however the quality of the teaching is terrible. I should pay more to other school and get a quality education. At the end of the month of my graduation , java instructor were uncooperative and the way the curriculum is set up is not good at all. I will definitely not recommending this school to others whatsoever."
  • Reviewed: 3/4/2021
  • Degree: Education
"I am so disappointed with the school. Enrollment counselors will say anything to get you to enroll, including "don't worry about paying now". The assigned mentor - I still don't know what their purpose is with the program. She has been on vacation more than working. Don't get me started on financial services: they gave me a bunch of terms, of which they assumed I knew about. The added stress from FS when your account is past due is pathetic. Enrollment counselors ( I have had 6) recommened different scenarios. IT system Info on the website is out-of-date and frustrating to maneuver. Most instructors could not care about your progress and you never hear from them. The only good part is experienced is the school is competency-based, meaning you could finish the entire program in less than a year, some even less than 6 months. NO, I do not recommend this place."
  • Reviewed: 2/15/2021
  • Degree: Cybersecurity
"Prenote: I was working as an IT Desktop Support agent and wanted to get into security and advance my career. I was making $48000 doing it back in 2015. Here it is 2021, have my Bachelors degree in Cybersecurity, have a lot of WGU sponsored certificates and am working as a so-called Security Analyst making $49,920. They say the skills don't warrant any more money and that it's just an online degree like U of Phoenix. I thought going to WGU would help me in some way to get a good paying job, to get out of that help desk IT role you get basically get out of high school. I was wrong. I graduated in 2019 with my Bachelor's in Cybersecurity and basically got re-type-casted as an online degree earner, who wants to work call center or driving jobs and am stuck under $50k a year because nobody trusts the degree and companies are only open to contracts with garbage benefits. I do get interviews here and there, but the majority of the time, all the requirements I match 100% and more but, they always find someone "Who more closely fits what they are looking for." How is that possible if I match 100%? Whenever I do interviews, they always ask, "What do they even teach you in those courses because in the real world none of that matters." I wasted my time doing these, when I was able to get certifications that employers look at like, "Who cares?" All that money to be labeled a "Certified Nobody with no skills." I let a few of them lapse already because they don't matter, anywhere."
  • Reviewed: 1/30/2021
  • Degree: Education
"I have 10 years in education as an aide/secretary/substitute. I finally decided late in 2017 to go for my teaching degree. I had 3 mentors, had to get licensed in Utah and my home state, but I finished 79 hours in 15 months (include student teaching) and working full time. I am dual certified in Special education and Elementary education. I passed my state teaching exams first try, math by 1 point (my weakness). I went to an online school years before and dropped out, it was crazy. WGU had quirks. I hear quirks about our local colleges. I recommend WGU. Be adamant about things, ask questions up front. I had no issues with financial aid, took out loans, not sorry for it. I landed a teaching job the day I graduated! Can't make it up, had a district waiting on me. I've had numerous job interviews in rural USA and no one bats an eye when I speak of WGU. I know some people may have issues. I'm looking at grad school now online but not sure if it's worth it for me personally. Do your homework. Ask hard questions at the beginning. Don't let anyone badger you into something."