Western Governors University Reviews
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This program is a ridiculous coaster of caios to follow. The courses and information can change at anytime. The "mentors are just paid to answer the phone but lack any knowledge or assistance. It is in my opinion that the way assignments are worded they are purposely made to be confusing so doing assignments will take longer ultimately earning them more money. There is no flow in the course work or class selection. There is a WEB of call centers that you need to contact if "there's an issue", which there usually is. Tests are through another online service, they usually start 20-30 mins late and can be interrupted if the person needs a break or to leave. They were VERY prompt when it came to the financials, oh except applying my discount contracted through my employer... that took 9 months. I have discouraged many of my colleagues from attempting this program as the frustration out weighs the value.
Please I beg you don"t go to this school. If you failed your exam twice, the 3rd time you have to pay $66.00 per exam. Also if you did not pass a class, the following semester you have to pay full tuition for that class. They will continue to suck money out of you. The student mentor assigned to you are jokes, they can"t help you. The mentors only call you every week to harass you, hurry you to take your test. The worst thing their exam is proctor, the proctor will harass you while you are taking exam. They will ask to check you desk, and under the desk where you taking the exam. I feel like a prisoner in my own house. Issues are not getting resolved on timely manner. I withdrew from this program, during my second semester. Will not recommend this school to anyone. Be careful before you enroll in this school. WGU you are a joke, money sucking school.
I applied for admission and had J. as the enrollment counselor. She was very incompetent and wasted all my time. For four months of dealing with her, I ended up not getting admitted because her and the financial aid and transcript staff were very unorganized. I told J. so many times to make sure first that I will be eligible for financial aid before we go on with the process because I could not afford the tuition fee without the aid. Either she did not know what she was doing or too dumb to know how the whole thing goes. She made me go through the whole process and I spent over $500 to take care of my documents. She kept calling me without any result, I had to call the financial aid myself to clarify things because she had no idea what was going on, totally wasted my time for four months. This school is the most unorganized school I've ever dealt with because they let these incompetent kids deal with serious applicants.
This was a perfect fit for me. It allowed me to work at my own pace and around my own schedule. The 6 month terms are great. I finished the first term with 8 credits due to my personal schedule, and then completed 22 credits in the last 4 months of my second term because I had more time. My mentor was great at keeping me on track. I love the rubrics used for assignments and only had to make 2 minor revisions during the program because the rubrics were so easy to follow. I have recommended this program/school to several of my co-workers and at least four have enrolled in the last 2 months.
I would not recommend WGU. This school sounds great at first based on price and time. That's what I thought at first however, no one told me how unorganized and how inappropriate the amount of work there is. First they begin you with a leadership communication class that everyone is mandated to take, it is a live cohort class that meets every week, twice a week for two hours and the only available times are based off the instructors schedule. This means it can vary from each week. It is not geared towards full time employees, they don't take in consideration of the time zone changes. this is just the very first class, might I add how they also claim to be designed for full working/ family men and women. This is untrue they are very strict and not flexible with hours. Most of the "credits" or CUs do not transfer to any other school which they claim they do. Also, once you get into the real courses the instructions are very unclear and most are hidden within the course that makes you find them. They aren't teaching you be better writers, they have your numerous papers sent to a third party to "unbiased" grade it. They literally have a rubric in front of them and they are skimming your paper to look for keywords. If those keywords are clearly stated (which they aren't in the task instructions) they will reject your paper. It's frustrating because you're not being graded on the content of your paper rather than the keywords. these aren't just 3-4 page papers either, these are 15 page research that require so much time and hard work and it doesn't matter. Plus I think the amount of these papers are disproportionate especially at the undergrad level.
WGU is a great school for adults who need to finish a degree quickly and affordably... however, there are a few things you need to be aware of. To begin, you will need to prepare yourself to work primarily on your own. WGU does have student mentors and course instructors, however, getting appointments with course instructors can be a lost cause if the ratio of students to instructors is too high. Many times, more often than not, I would have to schedule time to talk with someone about my school work or general questions and have to wait a week or more. This caused A TON of problems for me resulting in un-passed classes on several occasions (first time in my life to not pass a course on time). The other thing that you have to be aware of is that your course materials are extremely unorganized. There are up to 4 places that resources can be found and many times they are in multiple places. It will take about a week for each class for you to get your bearings for resources. Many times I ended up finding the key to the class's success a week or so out from the final exam that would have made my life 1,000 times easier. As an example, the Principles of Finance course has the book reference the TI-83/84 calculator, but the school recommends that you purchase and use the TI BA II Plus. This caused major issues with me finishing the class on time, after having to spend nearly 3 weeks trying to figure out how to use the calculator based on the scattered assortment of resources and impractical application problems. Also, be aware that not all course mentors are the same. Some are INCREDIBLE, but when they move on to other jobs or get promoted, you will change to another one. For a four-year degree, with two term breaks, I had 4-5 different mentors. the first was for over two years solid and she was incredible. The rest had very little personality and were almost robotic. They are very nice, but obviously very overloaded and overworked. The big question is, after 3 years on and off, would I refer WGU to a friend? Yes and no. Yes because it's extremely affordable and accredited. No, because you get what you pay for - so expect the constant stress of having to work extra hard to find resources and information you need to pass that would otherwise be available and ready for you in a physical school in a matter of minutes. Yes, people are available to help, but it's phone tag and email chains for days some times.
I got a lot out of this program and believe it helped me get promoted into a leadership role within my organization and then again into a newly devised team. I found the classes similar to what I expected for this type of education. I also found them challenging and at times quite difficult, as I had with my brick and mortar undergraduate program. Most classes were self directed although there were always course professors/mentors available and each student is assigned a professional mentor (mine was also a professor in the business school). I think those who post negative reviews were probably shocked at the amount of dedication and focus required to achieve success. WGU is not easy and if you are not prepared to devote yourself to school full time, its linely not for you.
WGU is a waste of time and money. I made it very clear to the enrollment counselor that I needed to take one class at a time. I am a nurse, working days and nights with three kids and a husband. She told me no problem. Little did I know that I would get charged for classes that I never took. I had a loan, and it took a long time for me to find my billing statement. Not once did I ever receive a bill from them. I ended up paying over $9000 for three classes. They enroll you in three classes at a time and keep charging you each term and don't inform you of that fact. I am now enrolled in RN-BSN at University of Indianapolis which is great. They cap their tuition at $9900. I'm getting close to being finished. I also didn't have to retake classes (such as statistics) as I would have through WGU.
I am disappointed in the negative reviews I see on here. Obviously everyones case and experience is different. I earned my ADN about 15 years ago. I hate school was never good at it. So I just said I would never go back. Well here I am I finished the courses in 5 months. There is a lot of support wether course mentors, student center, or program mentors. If you are not a self motivating person then maybe online is not for you. I never thought it would be for me. It did not exist when I went to school. Is it hard? Sure. I was motivated by money. I could of got my work to pay for it but figured using my own money would be my motivation, and it was. I worked a full time job and have a family. I earned myself a 10k$ raise just for getting the degree, and do not owe any time to my work because they paid for it!
My course mentor and student mentor could not agree on my sequence of classes. I had to retake an exam and on my third attempt I could not get it approved due to the disagreements. Also they felt I had test anxiety so I had to meet with their psychologist. I felt I had to jump thru so many hoops, and that they had more control over my progress then a normal schedule in other universities. The school may be cheaper but I was beyond frustrated and stressed about not finishing in the term allotted due to challenges beyond my control.