Western Governors University Reviews
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When I first started, I thought the school was great. My mentor was supportive and the course mentors were really helpful. Into my second year, things started to change and my experience with WGU seemed to get worse. My personal left to another position and I was assigned a new mentor. I didn't mind too much, but my mentors had withheld important information about state exams that I needed to take in order to complete a future course. My graduation was pushed back by six months because I did not complete the tests in time. Then came time for me to complete my last course and program and yet again I was assigned another new mentor, who did not seem to care about me. My last course is student-teaching, I was paired with a horrible host teacher, who from the beginning did not want to host a student-teacher. Halfway into my program, she decided to end the placement. I was told the process of terminating my placement would be simple and easy going. That has been far from the truth. They do not update you on anything, and everything you thought was going to happen, the opposite happened, with no warning. I have been given the run around and lied too. So much stress has been put on my shoulders due to their lack of support and knowledge. I was supposed to graduate this year, but now it will be next year(possibly later), as I have decided to transfer schools. If you are considering WGU for a teaching degree, I recommend finding a different school.
Myself and many others have been struggling along at WGU because the support for the accounting program stinks. The professors are called Course Mentors and really just answer questions about the study guide and occasionally conduct a live "cohort" which is just them talking about, well, pretty much nothing. Their standard answer is that they can't get specific because they don't even know what's on the exam because they don't make it up. You try to make appointments with Course Mentors when you have a question, but 90% of the time, when you need an appointment to talk, none exist, so it is worthless. The cohorts cover just a very small piece of the large amount of material you have to know and cover on your own, so it doesn't coincide with the course text/material. It is very different from other on-line schools that have structured classes held on a regular basis and they cover the material you need to know. I think WGU maybe have just pushed the envelope with their accounting courses, yet students in other majors seem to be able to "accelerate" through their courses better than those in Accounting. I wouldn't do this again-that's for sure, unless they update their courses and have better student support because you essentially have to know every darn thing in the books, work every problem, struggle and hope that you pick the right multiple choice answer because so many are worded so stupidly and you cannot even figure out sometimes what they are even asking. Originally I had hoped to continue here for my Master's in Accounting, but that's an absolutely NO after this. I would suggest you talk to some actual students and get their "take" on this before you commit to WGU.
I am very independent and asking for help is not in my nature, helping others is. After a very false start I found myself ignorning calls from a mentor who seemed to be more interested in moving on to the next call. (It was terrible!) I made the choice to change programs and was assigned to a mentor who understood my drive. I graduated! HOWEVER, the closest venue for me to walk across the stage and have the experience of receiving my EARNED degree is 9 hours away. Huge letdown. For me, WGU offered the best value. Six months after graduation I am still unemployed in a state that boasts a 2.8% unemployment rate. Resources are great, instructor availability is decent. Your assigned mentor should be on YOUR page, not theirs. If you can't take control of your education, WGU might not be the best place for you.
If your pay raise is based on completed credits, then WGU is great. I took online classes that didn't help me in any way, but moved me to the top of the pay scale. I learned absolutely nothing. Was it easy. Yes! Was it inexpensive compared to other programs? Yes! But when a student can complete a four-year program in one year, all while working full-time, I believe the program isn't thorough and fails in the pursuit of learning. Basically, students write essays to "prove" comprehension. Following the rubric, using the right vocabulary, editing for grammatical errors and exhibiting a very limited understanding of the topic will produce results. I have a bachelors and a masters from a brick and mortar. I wouldn't recommend WGU to anyone who is truly interested in learning. I would recommend WGU to anyone who cares less about learning and who only wants to take credits to get a pay raise.
I have worked in IT for many years, now in management I went from an associates to B.S. and I can say after going through WGU I would never want to hire any person with this on their resume and advise anyone going there to transfer somewhere better. I would advise any manager in any position to question these degrees heavily. If you have a lot of knowledge in the field already, WGU will let you speed through courses to get a degree you already have the knowledge for but are lacking the paper. If the person does not have the work experience already, and only has a degree at WGU I will not hire them because I know the education they received has no real value and they are not ready to work in the field in anything above entry level that a few CompTIA certs would have worked just as well. There are several WGU alumni working here and every single one of them agrees that WGU lets you show what you already know, but their classes do not teach you anything useful in areas you do not know. TL;DR If you have knowledge in field and just need a degree on your resume but already can do the job, WGU is fine. If this exact scenario isn't you, then do not waste your time/money on WGU because you will learn nothing.
The program is labeled as Health Informatics but the focus is Health Informatics and Information Management. Most of the time things run smooth. My issue is the school does not back or support you as a student at all. They have your money so they don't care. The PPE process is a nightmare. You do all the work calling around finding places. The contract gets bounced back and fourth and they don't assist in speeding the process. Mine took almost a year. Schedule got set and when I started with the site it was so unorganized and probably the worst experience to date. The site scheduled me in the wrong department, they didn't review what was required or suggested as tasks and, my scheduled hours were approved but was was not honored by them. Day two I was told the contract that took a year was no good because I was listed as a nurse and the school didn't correct that. Day one is when they looked at my requirements no arrangements had been planned and other departments were not available on such short notice. After speaking to my Advisor, health placement, and the program director they said there was nothing they can do to make my situation better and backtracked on finding alternative solutions.
I was accepted and started my first class on the 15th of the month before my start date. Being allowed to start early was a positive thing with this school. The customer care was really helpful. I dropped the program not long after starting and before my start date. This is my reasoning: There were 4 smaller assignments and 2 large detailed assignment. The only resources provided were 2 small articles giving an overview healthcare innovations (machines and monitoring techniques) and STIs, a 30-page document written by the school, and a literature review. All of these documents were outdated, and the document written by the school have horrible flow, had many grammar and spelling mistakes, and overall not helpful. The literature review was biased towards the authors previous writings. All of the documents were extremely outdated. THE ONLY RESOURCES PROVIDED FOR AN ENTIRE CLASS COVERING 6 ASSIGNMENTS WERE 4 OUTDATED DOCUMENTS!! That was a waste. I read all of the documents and looked over the assignments, and I realized the material was not sufficient and the assignments were busy work made to look involved and scholarly. Cheap tuition apparently equals cheap resources.
I left this school to go back to my alma mater. I liked how cheap it was but the low cost is very understandable. There are no professors. This is a correspondence school. The people that you talk to don't grade work or even know what exactly is expected. This place was very creepy. There were no actual textbooks. They have poorly made photo copies of parts of books that they want you to read. This isn't a normal school in any way. I would recommend to someone that hates weekly work and doesn't like having an actual professor. Most people would not like this setup.
I completed my bachelors program through WGU in late 2017, early 2018. I had small gripes here and there about how the college worked but felt my bachelors experience was generally positive overall. I cannot say that for my Masters Degree experience which resulted in me leaving the program 10 days in for the reasons below: 1. The intake process consists of you meeting with a counselor who discusses aspects of the degree you're interested in, telling you about the program courses, financial aid and information WGU needs to get you in the door. The person I was assigned borderline harassed me week after week with unscheduled calls asking me if I had all the information I needed. I felt that process could have been managed better. My reason for leaving the program will ultimately come back to this first point. 2. The bachelors program allows a lot of flexibility with the order of classes you choose as you progress through the program terms which I really enjoyed about my bachelors experience. The masters program provides no flexibility here outside of the first term where your classes are preselected but you may change the first term class order. WGU appears to claim the terms are setup in a prereq fashion to build you up for the next classes which is not only dishonest but just flat out false. There is little to no correlation whatsoever between the classes offered in the program I was pursuing. This inflexible class structure was never discussed in early in take process which would have saved me amount of time and money. It actually doesn't even make any sense that the masters has less flexibility over a bachelors program. It should be the other way around if anything. 3. You are charged and expected to pay tuition starting the 1st day of the month your term starts in, but are typically not assigned a mentor or able to access and start studying for the first 3-5 days of your term. I can't wait to see how WGU screws me over on the refund aspect. Their policy is they do not refund application, program or resource fees. I never enrolled for any classes and therefore did not access and resources or interact in the program. If cost is your driving motivation for obtaining an accredited online degree WGU is a good option. The courses are somewhat challenging and achievable but averagely bland overall. Expect to be routinely frustrated by an inefficient, wonky structure that makes little sense.
Moving forward to transfer , credits from WGU did not transfer. I hate the proctored reassessments , took twice fail , no matter how hard I studied. Very disappointed that the 13 hours I Completed did not transfer to another school due to pass/fail.Would research more if you are seeking a degree beyond WGU will not transfer.