Capella University Reviews

  • 679 Reviews
  • Minneapolis (MN)
  • Annual Tuition: $14,540
69% of 679 students said this degree improved their career prospects
64% of 679 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 11/17/2021
  • Degree: Business Administration
"I love Capella. I got both my undergrade and graduate degree here. I have a job in my degree field and earn a good wage. The only issue I have was in the end when financial aid messed up and I ended up paying $1,700 outside of my financial aid package to get my degree. Otherwise... like many have said.. this program takes work and you have to do the work."
Marianela Cruz
  • Reviewed: 9/17/2021
  • Degree: Healthcare Administration
"I did not pay attention to what other people said and I made a mistake enrolling in Capella. My experience with academic coaches and financial aid department was bad. After realizing that I had picked the wrong major I attempted to process a change of program and my academic coach never did. Do not enroll in Flex path if you are not a person who is going to work fast, otherwise they will charge you for courses you are not taking. Very disappointing."
Madison Sullivan
  • Reviewed: 8/26/2021
  • Degree: Psychology
"For starters, the financial aid department, any customer service and professors are extremely difficult to get ahold of. Then, when trying to transfer, they pulled my financial aid and left me with over $1,000 to pay out of pocket before they would release my transcript. So now, I can’t enroll in another school until that debt is paid even though the entirety of my education there has been on loans. The professors are not helpful or communicative. This school is truly a joke."
Pissed student
  • Reviewed: 8/18/2021
  • Degree: Social Work
"I had completed 90% of the DSW program and had to leave due multiple family members passing away. I was told that I had to write a statement as to why I should continue in the program. I was not mentally stable to write any statement which lead to me being dismissed from the DSW program. I was also informed that I could never apply to any Doctoral programs at Capella."
  • Reviewed: 7/22/2021
  • Degree: Education
"Many professors did not read or review papers. I attended a residency and watched a professor receive a paper within 20 seconds, returned with an A and no comments. No one was on the same page. I had no support and had no preparation for my dissertation. I was pushed though having to complete a qualitative study and could not change the research or topic at any time. Husband cannot get a full time professor position from capella with a PhD and feels like a failure. It’s a paper mill. I left during my dissertation phase on my own and moved on to another school to start over. I did start over! I found I was taught nothing at cappella. My husband and I paid too much to be failed by the school. We earned nothing but pieces of paper that mean nothing to prospective employers."
Nicole Payne
  • Reviewed: 7/2/2021
  • Degree: Psychology
"I liked the flexpath Capella offered. It was great because I could spend my time focusing on my studies. However, online, there was a lot of miscommunication. Most of my instructors were great. They were approachable and understanding. I had a few who really worked with me and I appreciated that. There was one really bad instructor who was biased and that was challenging. The other challenge was that I had three different academic advisors and the last one was the worst. The library staff was amazing and very helpful when doing my research. The writing tutors were hit or miss. But over all what I paid in tuition and what I got for a degree was well worth the cost."
George zappalorta
  • Reviewed: 6/7/2021
  • Degree: Social Work
"This school left me financially devastated. I am 200 grand in debt without a degree. I was 90 percent through the program with a 3 .6 GPA. I had a mentor that was horrible. She did everything to get me out of the program. I tried everything to stay in school. I was thrown out of the school basically for running out of financial aid and a mentor who berated me and did everything to stop me from finishing my degree. Please do not go to this school . This school does not care about anyone. This school does not care about its students. They milked my money dry. They are not senior friendly. This school ifvthe mentor dies not like you watch out the school will use every resource possible to get you out of the school even with my 3.6 gpa."
DSW Graduate
  • Reviewed: 6/1/2021
  • Degree: Social Work
"While I have read many comments, I can share my experience as mixed. Tuition is high and if you maximize the program time it can be costly. I had several mentors which slowed down the dissertation process costing me several thousands of dollars, you are expected to write on a certain level and there is not much preparation. I spent a lot of my own money on tutors and editors. My last mentor Dr. Amy was amazing and is the reason I finished. If you don’t have strong writing or resources to assist don’t waste your time. I finished my degree and I actively looking for academia jobs."
Josh Knaack
  • Reviewed: 5/29/2021
  • Degree: Psychology
"Student Beware!! I think Capella must take on more students than they can manage. Last year I was activity by military orders and had to put my FlexPath course on military hold. They held a $1,200 balance on me. Then when I restarted my program while deployed and finished it no one noticed or contacted me that my master promissory note was out of date. My financial aid got kicked back and no one contacted me. I finally called to see what was going on and they said that financial aid can no longer covered my amount due which is now $3,800 and they expect me to pay this out of pocket. I've been in the military 16 years and use student loan repayment. I've deployed 3 times. NOT A MILITARY FRIENDLY SCHOOL!!!"
  • Reviewed: 5/25/2021
  • Degree: Psychology
"WOW now that I'm reading people's review, I realized I'm not the only one going through this... I'm being charge $3,000 for a course I NEVER TOOK and the lack of empathy is unbelievable.. ITS A SCAM AND I REGRET EVEN REGISTERING! DO NOT DO IT! If you call, they will never answer no matter what department you call. Academic coaches are never there and can take up to 4 week to response (sometimes more), even if it's urgent. Just save yourself the anxiety and stress and go somewhere nicer."
LaKeisha Small
  • Reviewed: 5/25/2021
  • Degree: Business Administration
"I chose Capella based of the recommendations of two friends, one who had received their Masters from Capella & another friend who was currently in the Masters program. First of all, online course work doesn’t mean easy! You have to put in the time & effort to achieve ANYTHING in life. I chose the FlexPath program because of the flexibility; I’m a single mother & work full time. Even though the program is flexible, there are still deadlines that must be met. You must submit an assignment every week or will you receive an email asking if you need assistance with the assignment and/or what preparations have you done toward the assignment. Capella is all about accountability & helping you succeed! All of my instructors had advanced degrees and was very knowledgeable in the subject they taught. Per Capella’s rules, all instructors must grade assignments within 48 hours of submission! I only had one instructor who was late grading my assignments! Along with instructors, each FlexPath course had a tutor, who also had an advanced degree! I had a family emergency & had to leave school for a period of time. Capella was understanding & when I returned, it was just like I never left!! Even during the midst of COVID & the George Floyd situation in the city, Capella staff continue to check on the well being of their students! I graduated June 2020 with a 3.67 GPA (calculated by academic advisor), all while working 45-50/hrs a week! I’m proud to stay I went to Capella & HIGHLY recommend the school to anyone looking for a meaningful education experience!!!"
  • Reviewed: 5/13/2021
  • Degree: Business Administration
"The online classes were easy to navigate to, but some of the Professors take several days to reply back to students when they have a question so you are practically teaching yourself. The cost is very high for this to be only online college. Also, the financial aid office is terrible they are not knowledgeable about the financial aspect and if the student seeks help they usually do not have the correct response and or misinform you. I have continuously had issues with the financial aid not having prior knowledge as one that literally said " I don't know how to help you". The customer service is terrible and I will not be referring this college to any of my friends or family."
David VanSlyke
  • Reviewed: 5/12/2021
  • Degree: Business Administration
"I enjoyed my time at this school and put in constant effort to ensure I was completing the assignment as required. BUT Good luck finding a job once you get this degree. I would opt for a school that will help with job placement or else this will be a worthless degree."
Chelsea Rose
  • Reviewed: 4/29/2021
  • Degree: Nursing
"I took the Flex program for my MSN and I am appalled by the treatment I have received from the Academic advisers and financial advisers. I had to take a leave of absence after working the front lines during the peak of COVID and then getting COVID. They told me and supported me with taking a "Leave of Absence", then billed me a FULL TUITION charge for a class I did not complete!! I am so disappointed in the lack of empathy and just decency. I dropped out of the program because of it. I will never recommend to anyone in my field."
Emily L
  • Reviewed: 4/28/2021
  • Degree: Business Administration
"I applied to Capella right before the pandemic and shut downs, my first class started in that April. My organization I worked for was greatly impacted by the pandemic and I received news I had to move me and my child to another state to keep my job at another facility. Capella was so unsupportive. I was trying to get out of a lease, organize a move and everything was shut down, in addition to leaving family behind. I was fighting back so much emotion explaining all this to my counselor and he said "do the best you can do". I asked if I could change my start date but he said it was after the drop date and there was nothing I could do. Simultaneously I was receiving emails from Capella stating how they were helping students that were effected by the pandemic. Not in the least. I wrote multiple emails to the administration, and left 2 voice messages on a line they never answered. I never got one call back. I now have the bill for the entire first quarter even though I had to just drop out of the class. My coach would be typing as I was talking and hardly hearing or listening while I was in this situation. It was horrible."
  • Reviewed: 2/28/2021
  • Degree: DNP
"BEWARE of the DNP flexpath program. The school advertises that you can complete the classes and assessments "on your own time" but the professors only allow you to turn in one assessment at a time and it takes them FOREVER to grade it. The program does not allow you to complete at your own pace making you pay more for classes in the long run..."
Athea Vela
  • Reviewed: 2/21/2021
  • Degree: Cybersecurity
"I had constant issues with technical. I was on Flexpath and had rescheduled my entrance because of personal issues. First, they screwed up my school account, then financial aide by putting me in the wrong date to start, then there were more technical issues and when I tried to get them fixed, I was told someone would contact me and when I called or emailed back there was no answer. The site had more problems than not and already having a busy schedule, it didn’t turn out well and ended up paying $3200 for 2 classes. I was an ITT Tech fraud victim and just didn’t care to deal with it because the same feelings were returning from that situation. Then, when I went to make a payment, my bill was the full $2400 again instead of what I had already paid! I finally had enough and withdrew from the school that afternoon. My only hope is that they will excuse the rest of the tuition since there were so many issues so that I can move forward with a more reputable school."
  • Reviewed: 2/1/2021
  • Degree: Healthcare Administration
"Worst school ever. Complaints to school regarding instructors went unanswered. Complaints on billing were answered with pay it either voluntarily or get sued. They didn’t care. Thank goodness I didn’t spend a lot and received my degrees elsewhere."
unhappy and transferring
  • Reviewed: 1/17/2021
  • Degree: Marriage & Family Therapy
"Classes were boring and poorly run. My last teacher messed up my grade from an A to an F because she neglected to grade and and all of my discussion's and peer reviews. I'm in the process of transferring out and now delayed because of her neglect. I can't apply for a scholarship because this teacher's neglect lowered my 4.0 GPA standing. I don't see how this can happen. Thank goodness I have proof of my work but so angry that my transfer and starting my new school has been delayed on such a stupid error!"
Julie R.
  • Reviewed: 1/16/2021
  • Degree: Clinical Psychology
"Loved my experience so far. I have had great professors and resources available. I am able to work on my Master’s while still working as a non-traditional student through their flex-path program. I researched online universities for a long time prior to choosing Capella and am glad that I did!"