Capella University Reviews

  • 666 Reviews
  • Minneapolis (MN)
  • Annual Tuition: $14,579
69% of 666 students said this degree improved their career prospects
64% of 666 students said they would recommend this school to others
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Student & Graduate Reviews

Chelsea Rose
  • Reviewed: 4/29/2021
  • Degree: Nursing
  • Graduation Year: 2022
"I took the Flex program for my MSN and I am appalled by the treatment I have received from the Academic advisers and financial advisers. I had to take a leave of absence after working the front lines during the peak of COVID and then getting COVID. They told me and supported me with taking a "Leave of Absence", then billed me a FULL TUITION charge for a class I did not complete!! I am so disappointed in the lack of empathy and just decency. I dropped out of the program because of it. I will never recommend to anyone in my field."
Emily L
  • Reviewed: 4/28/2021
  • Degree: Business Administration
  • Graduation Year: 2022
"I applied to Capella right before the pandemic and shut downs, my first class started in that April. My organization I worked for was greatly impacted by the pandemic and I received news I had to move me and my child to another state to keep my job at another facility. Capella was so unsupportive. I was trying to get out of a lease, organize a move and everything was shut down, in addition to leaving family behind. I was fighting back so much emotion explaining all this to my counselor and he said "do the best you can do". I asked if I could change my start date but he said it was after the drop date and there was nothing I could do. Simultaneously I was receiving emails from Capella stating how they were helping students that were effected by the pandemic. Not in the least. I wrote multiple emails to the administration, and left 2 voice messages on a line they never answered. I never got one call back. I now have the bill for the entire first quarter even though I had to just drop out of the class. My coach would be typing as I was talking and hardly hearing or listening while I was in this situation. It was horrible."
Kelly
  • Reviewed: 2/28/2021
  • Degree: DNP
  • Graduation Year: 2022
"BEWARE of the DNP flexpath program. The school advertises that you can complete the classes and assessments "on your own time" but the professors only allow you to turn in one assessment at a time and it takes them FOREVER to grade it. The program does not allow you to complete at your own pace making you pay more for classes in the long run..."
Athea Vela
  • Reviewed: 2/21/2021
  • Degree: Cybersecurity
  • Graduation Year: 2021
"I had constant issues with technical. I was on Flexpath and had rescheduled my entrance because of personal issues. First, they screwed up my school account, then financial aide by putting me in the wrong date to start, then there were more technical issues and when I tried to get them fixed, I was told someone would contact me and when I called or emailed back there was no answer. The site had more problems than not and already having a busy schedule, it didn’t turn out well and ended up paying $3200 for 2 classes. I was an ITT Tech fraud victim and just didn’t care to deal with it because the same feelings were returning from that situation. Then, when I went to make a payment, my bill was the full $2400 again instead of what I had already paid! I finally had enough and withdrew from the school that afternoon. My only hope is that they will excuse the rest of the tuition since there were so many issues so that I can move forward with a more reputable school."
BMW
  • Reviewed: 2/1/2021
  • Degree: Healthcare Administration
  • Graduation Year: 2020
"Worst school ever. Complaints to school regarding instructors went unanswered. Complaints on billing were answered with pay it either voluntarily or get sued. They didn’t care. Thank goodness I didn’t spend a lot and received my degrees elsewhere."
unhappy and transferring
  • Reviewed: 1/17/2021
  • Degree: Marriage & Family Therapy
  • Graduation Year: 2022
"Classes were boring and poorly run. My last teacher messed up my grade from an A to an F because she neglected to grade and and all of my discussion's and peer reviews. I'm in the process of transferring out and now delayed because of her neglect. I can't apply for a scholarship because this teacher's neglect lowered my 4.0 GPA standing. I don't see how this can happen. Thank goodness I have proof of my work but so angry that my transfer and starting my new school has been delayed on such a stupid error!"
Julie R.
  • Reviewed: 1/16/2021
  • Degree: Clinical Psychology
  • Graduation Year: 2022
"Loved my experience so far. I have had great professors and resources available. I am able to work on my Master’s while still working as a non-traditional student through their flex-path program. I researched online universities for a long time prior to choosing Capella and am glad that I did!"
Naomi1
  • Reviewed: 1/3/2021
  • Degree: Clinical Psychology
  • Graduation Year: 2020
"I started off at Capella in 2016.I was near to completing my degree but had some issues with my placement and cited racism to my tutors and asked for their help.Instead I was thrown out of the university despite appealing on an administration charge..Luckily I was able to transfer to a better university, their competitor."
Bri Coleman
  • Reviewed: 12/30/2020
  • Degree: Business Administration
  • Graduation Year: 2021
"Capella University refuses to help struggling students by denying options for aid. I lost my job due to COVID, therefore, I lost tuition assistance from my employer. Capella University sends out communication that says they are helping students by suspending billing. I applied for Financial aid from Department of Education and was awaiting my award. Capella dropped me from classes in November because of $2k past due balance (but billing suspended). In December my financial aid was approved. Capella University sent me an award that would have covered my past due balance so I could continue my education. I went online and signed the awards. The next day I get a notice showing there was no signature, the past due balance will not be included in the award, and the award is significantly lower. After speaking to a financial aid staff member, I was told that because I was not enrolled during the financial final decision, I cannot be given financial aid for the previous balance (I was enrolled continuously until I was dropped by the school in November). The school refuses to do anything to help. At this point I'll have to drop out of school with only a few months left before graduating."
Toni L. Vadala
  • Reviewed: 12/9/2020
  • Degree: Social Work
  • Graduation Year: 2022
"Speaking from the heart. Capella has provided me with the confidence I have been lacking in the last several years. I have become my best advocate in my career. It has helped me challenge myself to do more, be more, and encourage more to do the same. At the same time, Capella has taught me to be humble and understanding that not everyone has the ability at the same time, to do what they need to reach their goals. Goals can be attainable, but it is up to each unique individual to determine their path. I highly recommend Capella for their approach to the learning platform and how learners are regarded; as people, as learners, and as the future of our world."
Tashia Robertson
  • Reviewed: 12/9/2020
  • Degree: Liberal Studies
  • Graduation Year: 2021
"My experience has been trying but rewarding. As a single mother of a large family, the sacrifice that I have made is monumental when it comes to setting standards for my family. The professionals at Capella University have been supportive and encouraging. If you choose Capella you won't be making a mistake I have been able to manage school, work and family and there are priorities in many of our lives. We often wonder how will we manage but if you are will to put one foot forward, you will find yourself one step closer to achieving your goals."
Russell Blair
  • Reviewed: 12/9/2020
  • Degree: Nursing
  • Graduation Year: 2016
"My experience with Capella University from my initial call through commencement was by far the best academic journey I have ever experienced. I was treated like an individual from the first phone call and supported throughout my program. Faculty and especially my doctoral project mentor were outstanding and the best in the field. I have encouraged many of my former students to attend and some have attended Capella University. The journey although difficult was supported by the entire Capella team. At commencement you were treated like family and both faculty and staff knew who you were. The experience was absolutely the best. From registration to the Dean of Nursing you were not a customer, but a student and a student that they were interested in. Every step in the process was made easy through the support I received. The program has rigor, but you never are alone. I continue to have colleagues who contact me that I met during the program, along with some outstanding faculty who continue to advise and support me in my career. I absolutely have no reservations recommending Capella University for your advanced nursing or any degree."
Heather Marshall
  • Reviewed: 12/9/2020
  • Degree: Nursing
  • Graduation Year: 2018
"I got my Doctor of Nursing Practice through the preparatory program for nurses with a nonnursing Master's degree. I cannot say enough about customer service. Anytime I had a problem, I got a swift response. I was automatically registered for my classes, which is very convenient. I was challenged by the teachers and content, and I am a better person because of it. I am fulfilling my dream now of teaching nursing for a local college."
Susan Shields
  • Reviewed: 12/9/2020
  • Degree: Human Services
  • Graduation Year: 2018
"I had an awesome experience with Capella University right from the beginning. My enrollment counselor encouraged and convinced me to make the decision within minutes that I had been tossing around and actually procrastinating over for 10 years. She helped me select a program that fit my passion and the professional work I've done for over 30 years. My career is in the social services industry and I was able to apply my profession to my studies and vice versa. It actually made my studies more meaningful, enriching, and empowering as I became more self-aware of my motivations and dedication to my profession. I recognized my strengths and weaknesses and I was able to build on the personal and professional qualities and skills I needed for overall growth and development. It was a spiritual experience that's been life changing and I thank Capella University for having that impact on my journey. Education and learning are paramount to learning more about ourselves and that is a true gift! It was a huge boost to my self-esteem that I graduated top honors with DISTINCTION!!"
Camara Bey
  • Reviewed: 12/1/2020
  • Degree: Healthcare Administration
  • Graduation Year: 2020
"When I began taking courses at Capella University. It was very good in the beginning. So my experience was good at that time. So, things began to turn for the worst out of the clear and started going downhill. About 2 and half years went by I started getting these teachers, first, it was a male teacher stating that I plagiarized my answer to a question in class, I thought that was very strange. He summons everyone to come to the classroom at a certain time to talk about certain students plagiarizing. I thought he was nuts it was not like we all were writing a dissertation or anything it was an answer to a question. At that moment I felt that this man was trying to get me out of Capella. After that one tried to oust me a female with a Ph.D. tried as well to get me out I have not seen anything like this before in my life. So, I contacted my Advisor at that time and told her what the deal was. So, she asked me if I made corrections I said I did go over my answer to my question I re-arranged it and I did not hear from him again nor did I talk or hear from the Ph.D. female from Alabama. But one day she contacts me and said that she was leaving Capella and she called me Doctor Bey as if that would make me feel better after what she took me through. After she left they got a mentor that did not know anything about how Capella did things. He stated that Capella is backward and things are not right. I went through so much crap with Capella I wanted to pull my hair out. Then I found out about the revolving door Capella had everyone I knew was leaving. First, two or three students left one of the students said they accused her of having a third party to do her work she contacts me and told me what happened and she left. The librarian and my advisor at that time both left. There were three new people who introduced themselves to me six months later they no longer work there. Also, I found out the mentor that was assigned to me was playing right along with them. Capella had changed the templates I was using the templates that were already there for the doctoral students to use. The mentor told me that I should not go fast that I should go slow down or I would be kicked out I thought that was crazy as well. The mentor had me to do chapter 2 all over again although I had finished it. I told him I had finished my chapter 2 he said you would have to scrap that and do it all over, I was so angry I could have spitfire. Also, he submitted to me more information I already had in my files I felt that he did this just to drag me along. This school is not for anyone that is serious about their degrees. I started in 2012 I thought that I would graduate in 2016, certain ones I communicated with did graduate but others did not and that includes me or so I was told. I at least thought I would graduate in 2020 since Capella and the Mentor dragged me along. I put in for an appeal and still at the end the person that did the appeal stated they are still standing by their decision. So, they kicked me out and said I was not within their school standard, but I managed a 4.0 all through the program. Capella got all the money they wanted from me which they dragged, lied, and took my money. I made all corrections at the request of Capella’s reviewer 4 times then I had to change other corrections back to their original form she had me going back and forth. Then at the end, she got nasty and wrote (Make sure this matches the month and year during which you receive final dean approval, once it is known.) this was a joke. If anyone reads this I beg you do not attend this school you will be taken advantage of and taken through the mud."
Jennifer
  • Reviewed: 11/28/2020
  • Degree: Business
  • Graduation Year: 2021
"The FlexPath program is perfect for my schedule as I work full time and prefer to learn online rather than physically in a classroom. The only complaint I have is the communication with financial aid and counselors. My personal counselor was always either "on vacation" or never responded to my emails. If I needed anything I would have to call Capella University and they would transfer me to another counselor to help me, usually having to wait on hold for long periods of time while being transferred from department to department. My counselor was also pretty rude if he did respond to an email and was never able to actually help me with anything besides registering for classes when I needed assistance with that. I don't understand why his role is needed at all since he obviously doesn't do anything. The financial aid department was also impossible to get in touch with. Every semester I had some kind of issue with them and would be on hold trying to resolve something for hours at a time. There where quite a few times the person assisting me had no idea how to help me and had to transfer to a supervisor. There where also quite a few times my call was lost and I had to start the process all over again. The actual academic part of the program I had no problem with, but financial aid and counseling where a nightmare every semester. If you are able to figure things out on your own, I suggest enrolling. But if you need any hand holding, this university is not for you."
Tim
  • Reviewed: 11/20/2020
  • Degree: Organizational Leadership
  • Graduation Year: 2016
"This might be the worse school for pursuing any degree. They will treat you like a king until they get you enrolled after that you are on your own. They have no clue what an adult learner has to deal with on a daily basis. When you need them the most they turn their backs on you. If you call them out for their incompetence, they will hold it against you and try to get you removed just because you told the truth. Their tuition is too high and the degrees are looked at as inferior to most organizations that hire. Nearly impossible to get and teaching job with these degree milled schools like capella. What a joke. I am retired from the Army after 21 years and I recommend any veteran that is considering this school that you seriously consider any other options. You will be disappointed with this school. Trust me."
James
  • Reviewed: 11/13/2020
  • Degree: Information Assurance
  • Graduation Year: 2020
"I completed my BS and MS in Information Assurance/Cybersecurity at Capella University. I have enjoyed every moment of my degree programs. The learning platform is solid and curriculum is current and relevent to current employment in the field of Information Technology and Cybersecurity. IF you enjoy learning, Capella is a great place to start or continue an education journey. As many other reviews have mentioned, with any learning it's about what you put into it. Work hard and you will not be dissappointed."
Okay, but not challenging enough
  • Reviewed: 11/8/2020
  • Degree: Psychology
  • Graduation Year: 2021
"I'm halfway through my program and I don't have many complaints. I'm specializing in behavior analysis. I've had no issues with speaking with anyone if I needed to reach financial aid or have any general questions. My professors have been pretty responsive as well. Keep in mind that this an online school. Sadly, no one is going to hold your hand and make you feel like you're a part of something. It's a self accountable program. What you put into it, is what you'll get out of it. I have learned a lot so far and if you have live class meetings that are 'optional', I would urge you to attend those at every opportunity. They could use more live class sessions or lectures to teach the program. Otherwise, if there aren't any live sessions for a class, it can feel very dry, as you'll be basically teaching yourself through readings and discussion with classmates. Also, if you're new to online school or you're returning after a significantly long period, you might feel a little lost navigating the campus site, but you'll get accustomed to it, hopefully. I would add that I don't think the program is very challenging right now (that might change as the course sequence progresses). I also don't think they grade papers as harshly as they should for a graduate level program either. I'm not sure if I'm just a good writer, or whether the standard is pretty low, but I've only seen one professor provide a significant amount of feedback. Anyways, take all that with a grain of salt. Program's okay and the course sequence is ABAI approved. It'll get me where I need to be. I'm not wowed by it and I most certainly would not pursue a PhD through them. Go to a brick and mortar school for that. So in short, I'm sure there are better schools to consider before this one, but if, like me, you were just ready to roll up your sleeves and jump in and just get that course sequence done, it's worth considering, I guess."
Tim
  • Reviewed: 10/27/2020
  • Degree: Nursing
  • Graduation Year: 2020
"I worked ahead during my ADN program to have all GE courses out of the way for when I would start with Capella. I transferred the max amount of credits and had only the core nursing courses of the BSN course to complete. I enrolled as a FlexPath learner and finished my BSN in only 4 months (I wasn't working at the time). I am currently working on my MSN with the same satisfaction and success. I have recommended Capella to many of my previous classmates and coworkers and a number have also started/completed it very happily. I had researched extensively, and I mean EXTENSIVELY, BSN programs. Here is what took me to Capella. 1. They accept ACE transfer credits e.g. from Straighterline, Sophia, and Saylor Academy. This saved me many thousands of dollars. 2. I received a promo code from Capella to complete transferable prerequisite courses on Sophia for $99 each. I could do these classes in a week or less each. 3. Capella does not require specific GE/prerequisite courses. Rather, whatever classes you have already taken fit into "categories" of prerequisites. This pretty much means anything you've ever taken before will fit in somewhere. 4. The FlexPath option allows you to complete classes as fast as you are able. You are billed every 3 months. The sooner you finish, the less you pay. 5. If you want to continue on to do an MSN elsewhere that is not competency based, they do not always know how to make sense of the grading system that Capella's FlexPath uses that doesn't give you a GPA but only offers a "Distinguished" "Proficient" "Basic" or "Non-performance" score. Capella does offer however an unofficial translated transcript to accompany your official transcript that shows that "Distinguished" is an "A", "Proficient" is a "B", and "Basic" is a C. This has satisfied the NP school that I am applying to. (They are even accepting Master's level transfer credits from Capella by the way). I had also looked into doing my BSN with Western Governors University who offers similar competency based coursework, but they do NOT offer a translated transcript and that scared me when I thought of applying to an NP program. I highly recommend Capella especially to anyone who is anxious to do their BSN from an accredited school as quickly as possible. Yes, it's a serious exercise in self-study - after all, it's a competency based course which means it's on you, not an instructor."