Capella University Reviews of Master's in Counseling

  • 33 Reviews
  • Minneapolis (MN)
  • Annual Tuition: $15,233
70% of 33 students said this degree improved their career prospects
73% of 33 students said they would recommend this program to others
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Reviews - Master's in Counseling

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Kathleen Davis
  • Reviewed: 12/22/2022
  • Degree: Counseling
"I genuinely enjoyed my time at Capella University. I am graduating with my M.S. in Clinical Mental Health Counseling and I felt this program was extremely beneficial. Some professors were better than other, but for the most part, professors genuinely wanted you to do well in their course. I have heard of some students having difficulty with their academic advisors, but I was fortunate to have a great advisor. I applied to be a Capella Ambassador and I enjoyed Capella offered this for current students. I am able to provide my honest feedback regarding the program to prospective students. Capella never asks me to say certain things or asks about my conversations, but simply provide me with contact information for me to reach out. A few things to consider/plan for: Residencies cost money. As of 2022, there are two required residencies that are located in a popular city (Dallas, Orlando, Phoenix, etc.). Students are expected to pay for flight, hotel, and their own dinners; breakfast and lunch are provided. Each residency cost me about $800 with everything. Some students paid about $1,200, depending on their flights/food they purchased/etc. This is important to keep in mind when planning for costs. Second, internship is required for this program. Between practicum and internship 1 and 2, it is about 9 months. Students are required to find their own internship location which students should work on as early as possible as contracts are sometimes required for sites. Practicum requires a minimum of 100 hours completed over the 10 week course at the approved site. Internship 1 and Internship 2 require a total of 600 hours over the two courses, averaging about 30 hours per week. This is a large time commitment so it is important for students to plan accordingly. Personally, I saved up money/took out additional student loans to cover bills during the Internship 1 and Internship 2 (6 months total). This program is great for people who enjoy working a normal schedule and still working towards their degree as in-person classes are not required so students can complete work on their time. Important: a lot of motivation and self discipline is required for this program. There are no recorded lectures, students are expected to read required material, provide discussion posts, complete essays, and complete quizzes/exams based on the assigned readings/other material (videos, case studies, etc.). Find the program that is right for your schedule and right for your lifestyle. Personally, this worked out for me as I prefer to learn this way rather than an in-person class."
  • Reviewed: 7/18/2020
  • Degree: Counseling
"I chose Capella because my state's board for counseling licensure stated that the only online program degree they would accept was from Capella, which was the only CACREP online program at the time. I appreciated being able to attend part time while raising my kids and mostly being able to work on classes when it fit my schedule. I quickly realized that the program was not for people who needed someone to walk them through each step or required extra tutoring. This was a good fit for me because I did not require the extra assistance. I knew people in local counseling programs at traditional schools, so we compared programs. The course materials were equivalent (many similar textbooks, lots of peer reviewed articles to read, and videos), but my program had fewer quizzes and tests, fewer meetings, and significantly more writing (2 weekly 500 word posts, 2-4 10-20 page papers per class, and a 70 page masters thesis). We all got internships at good locations and got licensed as counselors, and because my program was a CACREP program, my degree met the legal requirements of all other states (some of theirs did not even though they went to a prestigious school). One benefit of the school was that admission was easier than expected, which I appreciated from a life planning perspective (no stress, no wondering if I made the cut), but this high acceptance rate also meant that some of my classmates who were admitted were not prepared for the challenge were not able to keep up with class demands. That's the pros and cons of giving everyone a chance in a capitalist system like a for-profit school, some sink and some swim, and those who sank weren't in the next round. By the time I got to my residencies, 99% of my classmates with whom I interacted were qualified to be there and worked hard. When compared to my friends from the more prestigious local schools, I believe the Capella classmates have a stronger knowledge of legal and ethical issues in the profession and have better self-motivation and management skills (probably because we had to do so much on our own in our program). Diversity training in the program was good, and most of my classmates were/are from all over the country and members of populations that have been discriminated against, so culture differences was a big topic. My professors were excellent (with the exception of 1), and I am grateful for their guidance and engagement with their students. They were quick to call out problems of all kinds and offered recommendations for improvement, and they responded to emails and phone calls promptly. (After reading reviews, I'm wondering if it's because they were all counselors as well and likely got into the profession to help motivate others and make a difference.) The costs were equivalent to local universities, and I graduated with debt similar to that of my local peers with master degrees in counseling. My classmates with whom I am still in contact all got jobs, even promoted to management and supervisor positions, and some started privates practices in counseling. It was a good school for counselors when I attended, and I'd do the masters program again. I don't think I would do my PhD there, though, because I would want local advisors to help me with my dissertation. I'm very happy with my experience at Capella, and it will remain an enriching part of my life that taught me life skills and professional skills thst I don't think I would have had otherwise, for which I will always be grateful."
  • Reviewed: 4/13/2020
  • Degree: Counseling
"Please find another university. I graduated with a Master's in General Mental Health Counseling and felt that Capella University really let me down. Really expensive (in the $80,000 range - which will take a very long time to pay off) and I felt like I have learned more myself just on my own motivation to be successful in the profession than I ever did with the classes they offered. Basically Capella's formula is to read articles, write discussions, and then write 2-3 papers throughout the 10 units over and over again until you graduate. There was 2 in person colloquiums which gave some practice, but I didn't feel at all prepared to help people with their challenges."
Leigh Evans
  • Reviewed: 10/31/2019
  • Degree: Counseling
"PLEASE, do your research. This school is at most a degree factory. Sub par education & very little academic support. If you’re going here “just so you can say you have a Master’s”, look elsewhere & get a degree from a college that has a strong reputation & is morally & ethically accountable. A Capella degree has turned away many clients & cost me the opportunity to even make a first impression with local practices. Learn from my mistake. I’m now pursuing my PhD with a highly regarded university not only to advance my career but to also repair the damage Capella did to my business prospects. Don’t trust the glowing reviews, they are often written just to bury negative ones-always look at the date submitted as well. Keep looking & good luck."
  • Reviewed: 9/8/2019
  • Degree: Counseling
"The degree itself is well designed, however the teaching post 2017 is mediocre with many of the quality teachers having left.Multiple unethical practices, no mental health assessment on students with students with mental health issues sometimes becoming unwell on the only face to face contact that students have with instructors and peers. Students are expected to have $1000 plus set aside for residencies that in my experience are poorly conducted with instructors coming out of recovery on some occassions and being bullying in nature.The complaints procedures are a sham with the department issuing their version of a complaint and staying with this. This is a for profit university so for poorer students the advantages are minimal and there is no proper preparation for the job market."
Kalyn Knupp
  • Reviewed: 5/25/2019
  • Degree: Counseling
"I absolutely love my experience at Capella University. The staff have been wonderful to work with and truly do want the best for their students. When issues have sprung up in my life, the professors at Capella have been so understanding and have worked with me on due dates so I could get my personal life straightened up. The staff are also so quick to respond to e-mails and help with questions that one may have. Lastly, I am so glad that I feel like I am actually learning. The curriculum is hard, but through studying you can persevere; you will always feel like you're getting your money's worth at Capella. This is especially true when you experience residency for the first time-- so many other students and faculty are sharing experience and offering guidance. Hands-down the best decision I ever made with my education."
  • Reviewed: 4/19/2019
  • Degree: Counseling
"Capella Clinical Mental Health Counseling is an excellent program but because of the intricate nature of counseling supportive and protective factors should be in place. Faculty advisors are sometimes out of state, the administrative communication to students about changes in Instructors is poor. The worst thing is the tech support which seems to have dipped in standard since 2017. Firstly the customer service is horrible, either waiting for over 15 minutes to get the call responded to, and customer service representatives only seem interested in getting surveys out for themselves. The university seems to pray on poor minority students to keep its status but then offers little or no practical support. Students are expected to work a 30 hour a week internship with no pay and find the means to support themselves or family. Students are not required to go through personal therapy, so many have serious issues and are then unleashed on the vulnerable populations they will serve. Note that a 'For Profit' university focuses on just that and that appears to include less than ethical practice. One of our instructors was behaving rudely and bizarrely to students. A background check produced numerous criminal convictions yet she holds high ranking at the university."
  • Reviewed: 4/17/2019
  • Degree: Counseling
"I'm a bit confused about the negative reviews. I'm on my second term at Capella and I have had zero issues thus far. My advisors have been great, my professors are clearly knowledgeable, and the course content is very detailed. Not only that, but I am getting a LOT of information and preparation for my future career, which is just the cherry on top. I have also not had any issues with my financial aid. I will leave another review after I graduate, but as of right now, it has been a breeze."
  • Reviewed: 2/5/2019
  • Degree: Counseling
"Horrible school. I was kicked out of classes due to their websites lack of functionality. After 5 calls to tech support, the issue was not resolved, and I am no longer admitted to my class this semester. No one would work with me to resolve the issue. The people are unprofessional across the board."
Jennifer Mazonas
  • Reviewed: 1/14/2019
  • Degree: Counseling
"I have never experienced such negligence from another university. I know reviews can always be hit or miss, but I highly suggest not attending this school; especially if you require financial aid to pay for your tuition. I also want to note that the counseling program is very generic. Everything is set up by the school so that each student is following the same path per the requirements of CACREP. I felt like I was not being challenged and it has turned me off completely from counseling. I transferred to another university and changed my major. Good luck."
Diane Fontneau
  • Reviewed: 9/20/2018
  • Degree: Counseling
"Capella University has it all. Highly skilled professors, academic advisors, online technology and provides an online library with endless peer reviews scholarly journals, reports and publications. Peer collaboration is enough to give one the classroom feel without the time constraints of traveling miles to meet at inflexible times. Support is available all throughout the learning experience and while it is a lot of hard work, I wouldnt trade this experience for any other college."
Kristina Kula-Wright
  • Reviewed: 9/20/2018
  • Degree: Counseling
"I enjoyed my time with Capella University from the years 2012-2018. I obtained my bachelor degree in psychology and then entered into their master program for Clinical Mental Health Counseling. I was introduced to this field after my brother lived with me for six months. He had to attend an alternative school after being discharged from a psychiatric hospital. I feel in love with the field psychology and mental health disorders. Individuals who attend Capella have to work hard because the program is for people who genuinely want to learn. The coursework is fast paced, integrative, comprehensive, and rewarding. The counseling programs has their students attend residency twice during the program to make sure the student is competent in the field of counseling. There is no quick fix or no doing the homework without consequences. Most of the professors and the university are easy to work with; especially, when personal life interferes with deadlines. Individuals need to be proactive and notify the professors a head of time. I graduated with a 4.00GPA and on the president's list because I was dedicated in every semester. I was organized with binders, printed out each unit week, filed all homework on my computers, read every assignment, did every homework assignment, and worked full-time occasionally throughout the Capella journey. About 98% of my classmates obtained employment from their field sites or found new careers. However, this student was in the small percentage that did obtained a job after graduation. My professional opinion is due to not working in the professional field during my internship and that have little experience in the field of counseling. Most employers want somebody who has a degree and two years experience in the field. I do not regret my decision to attend an online education because I was a later adult who decide to attend college. I should not be punished because I did not follow the tradition route of ground schooling. I was a very busy mom and employee during the last six years while obtaining my degree. I will keep looking for employment in hopes the right door will open."
Ashleigh liggett
  • Reviewed: 9/20/2018
  • Degree: Counseling
"Capella was by far the best online experience I have had (which is two) and the staff are amazing and supportive to each student! The residencies are life changing!!!! The program is well put together and instruction is clear and concise! What an amazing experience I have had! I would recommend Capella to anyone!!!!!"
Allows life to happen
  • Reviewed: 9/20/2018
  • Degree: Counseling
"I love Capella and often recommend it because it didn't require me to take time away from things such as work and getting married like my undergraduate degree did. I was actually able to start gaining experience in the field WHILE working on my degree! It also allowed me to work so I didn't have to choose between work and school. It was flexible enough that I could easily work my schedule and home life around what I needed and still complete my work! I thought it was very easy to use and that you get offered choices of where you want to graduate and complete your practicum. It was great and if I do go back, I will use Capella again because either had a great experience!"
  • Reviewed: 9/19/2018
  • Degree: Counseling
"Overall Capella University has been an excellent school. The faculty, advising team, and fellow students are amazing people with diverse experiences and backgrounds. It is a challenging curriculum that has prepared me well for the real world of counseling. My absolute favorite experience in this program are the Residencies. During Residency you have the opportunity to work with amazing people and really learn from one another. The bond you form is lifelong! I would recommend Capella University!"
Bria Bjornn
  • Reviewed: 7/24/2018
  • Degree: Counseling
"I'm enjoying Capella. You get out of it what you put into it. I've had some great instructors and I've had some that were basically ghosts who didn't do anything. You review your professors every term. The good professors get a good review, the bad ones get a bad review. I have not heard great things about flex path, but I am taking two classes per term and so far have a 4.0 GPA and am almost half way done with my program. I probably invest 5 hours per week into my school on a normal week, which is pretty minimal but if you're efficient, it's not hard to get by and still do good work. On a week where I have an additional assignment to complete along with just discussion posts, I will put in about 15 hours that week. You do have to be a disciplined person and self-motivated as well as organized to do well in this program. It is 100% up to you to make it happen. I think the advising department at Capella is excellent. I always get someone on the phone the same day I put out a call and the advisors are extremely knowledgable and personable. I've been pleased with Capella so far. I don't regret it at all."
  • Reviewed: 2/22/2018
  • Degree: Counseling
"My journey began attending another online University that had no respect for me as an individual after suffering a severe shoulder injury. I never had any family or academic support which, lead me to Capella University. The first day I began I have had nothing but support and worked really hard towards my academics which, earned to be on the Presidents List, invitation to be a Chi-Sigma Iota as well as becoming an Ambassador. My experience has been so supportive as well as positive throughout my journey with Capella. The instructors are awesome as well as supportive providing guidance even through are most challenging times of our lives. Now, that I only have a one quarter left I am encourage to pursue my PhD in clinical counseling with Capella University with a goal to develop an Ambassador program that represents Capella University."
  • Reviewed: 2/9/2018
  • Degree: Counseling
"After attending UCLA for undergrad and another D1 university for grad school, I have been highly disappointed in Capella. From Prof. Lange - at my first residency being intoxicated and cussing in public to financial aid mixing up my account causing huge problems, I can honestly tell you to choose ANY other school. Shoddy program at best! 100%'s given out like candy on assignments to make the students enroll in their honor society - a complete scam of a university! Do NOT waste your time and money!!!"
  • Reviewed: 12/26/2017
  • Degree: Counseling
"My experience with Capella has been excellent. Faculty (counselors, librarians, instructors, etc.) are friendly, helpful, and easily accessible. The interface is easy to use and the university has a prolific database filled with resources. If you need to brush up on writing skills, research skills, typing- it's available. To make the most of your investment, have a plan. DO NOT rely on others and point the finger at the school and faculty for your struggles. They are accredited and a little pricey but any school not subsidized by state governments is going to be (it's a private college). Sometimes it's difficult "to see the forest from the trees" but do your best to know your objectives. Because it is online, you must reach out to your own community. In school status can open doors for job shadowing, volunteering, networking. You are responsible for creating your own opportunities. I have known several students from other universities using similar formats, as well as colleagues who received credentials through Capella. My general understanding is Capella is strong (my colleagues had achieved excellent positions as Deans and Directors). Remember, no matter what you choose Brick and Mortar or online, what you put into your education is what you will get out of it. Whether you are content just coasting and doing bare minimum or you put everything you have into into it, often your outcomes will reflect this. I work in medical as a mid-level provider; I have class room teaching experience; and community volunteering experience. My ultimate goal, is a PhD, which will potentially open doors for further teaching opportunities, consulting, mentoring, research, leadership positions, or other opportunities. Online graduate level programs are the future... they are flexible, don't require mortgage, campus security, insurance for student safety, more flexibility in staff, can attract students from all over the world and once technical infrastructure is in place a high return on investment. Capella is ahead of the curve. For undergraduate students: depending on what your goals are, its a good idea to save money by attending state/community schools on campus. There are things that online can't provide. Graduate students: if you are already working, your commutes are increasingly horrible, parking difficult, wear and tear on car, or have family, then consider online learning. You have your foundation and if it is strong- this will only help t further build. I give Capella strong support and positive ratings. Hope this helps- Best of Luck!!!!!!"
  • Reviewed: 11/28/2017
  • Degree: Counseling
"Capella offers a competent and professional experience that prepares learners for the real world with applications and instructors who offer experiences to learners. The fact that Capella is CACREP accredited is reassuring to learners for licensure, over some that claim accreditation, but are not. The material challenges the learner to research outside the box in the chosen career field."