Capella University Reviews - Master's in Counseling
I absolutely love my experience at Capella University. The staff have been wonderful to work with and truly do want the best for their students. When issues have sprung up in my life, the professors at Capella have been so understanding and have worked with me on due dates so I could get my personal life straightened up. The staff are also so quick to respond to e-mails and help with questions that one may have. Lastly, I am so glad that I feel like I am actually learning. The curriculum is hard, but through studying you can persevere; you will always feel like you're getting your money's worth at Capella. This is especially true when you experience residency for the first time-- so many other students and faculty are sharing experience and offering guidance. Hands-down the best decision I ever made with my education.
Capella Clinical Mental Health Counseling is an excellent program but because of the intricate nature of counseling supportive and protective factors should be in place. Faculty advisors are sometimes out of state, the administrative communication to students about changes in Instructors is poor. The worst thing is the tech support which seems to have dipped in standard since 2017. Firstly the customer service is horrible, either waiting for over 15 minutes to get the call responded to, and customer service representatives only seem interested in getting surveys out for themselves. The university seems to pray on poor minority students to keep its status but then offers little or no practical support. Students are expected to work a 30 hour a week internship with no pay and find the means to support themselves or family. Students are not required to go through personal therapy, so many have serious issues and are then unleashed on the vulnerable populations they will serve. Note that a 'For Profit' university focuses on just that and that appears to include less than ethical practice. One of our instructors was behaving rudely and bizarrely to students. A background check produced numerous criminal convictions yet she holds high ranking at the university.
I'm a bit confused about the negative reviews. I'm on my second term at Capella and I have had zero issues thus far. My advisors have been great, my professors are clearly knowledgeable, and the course content is very detailed. Not only that, but I am getting a LOT of information and preparation for my future career, which is just the cherry on top. I have also not had any issues with my financial aid. I will leave another review after I graduate, but as of right now, it has been a breeze.
Horrible school. I was kicked out of classes due to their websites lack of functionality. After 5 calls to tech support, the issue was not resolved, and I am no longer admitted to my class this semester. No one would work with me to resolve the issue. The people are unprofessional across the board.
I have never experienced such negligence from another university. I know reviews can always be hit or miss, but I highly suggest not attending this school; especially if you require financial aid to pay for your tuition. I also want to note that the counseling program is very generic. Everything is set up by the school so that each student is following the same path per the requirements of CACREP. I felt like I was not being challenged and it has turned me off completely from counseling. I transferred to another university and changed my major. Good luck.
Capella University has it all. Highly skilled professors, academic advisors, online technology and provides an online library with endless peer reviews scholarly journals, reports and publications. Peer collaboration is enough to give one the classroom feel without the time constraints of traveling miles to meet at inflexible times. Support is available all throughout the learning experience and while it is a lot of hard work, I wouldnt trade this experience for any other college.
I enjoyed my time with Capella University from the years 2012-2018. I obtained my bachelor degree in psychology and then entered into their master program for Clinical Mental Health Counseling. I was introduced to this field after my brother lived with me for six months. He had to attend an alternative school after being discharged from a psychiatric hospital. I feel in love with the field psychology and mental health disorders. Individuals who attend Capella have to work hard because the program is for people who genuinely want to learn. The coursework is fast paced, integrative, comprehensive, and rewarding. The counseling programs has their students attend residency twice during the program to make sure the student is competent in the field of counseling. There is no quick fix or no doing the homework without consequences. Most of the professors and the university are easy to work with; especially, when personal life interferes with deadlines. Individuals need to be proactive and notify the professors a head of time. I graduated with a 4.00GPA and on the president's list because I was dedicated in every semester. I was organized with binders, printed out each unit week, filed all homework on my computers, read every assignment, did every homework assignment, and worked full-time occasionally throughout the Capella journey. About 98% of my classmates obtained employment from their field sites or found new careers. However, this student was in the small percentage that did obtained a job after graduation. My professional opinion is due to not working in the professional field during my internship and that have little experience in the field of counseling. Most employers want somebody who has a degree and two years experience in the field. I do not regret my decision to attend an online education because I was a later adult who decide to attend college. I should not be punished because I did not follow the tradition route of ground schooling. I was a very busy mom and employee during the last six years while obtaining my degree. I will keep looking for employment in hopes the right door will open.
Capella was by far the best online experience I have had (which is two) and the staff are amazing and supportive to each student! The residencies are life changing!!!! The program is well put together and instruction is clear and concise! What an amazing experience I have had! I would recommend Capella to anyone!!!!!
I love Capella and often recommend it because it didn't require me to take time away from things such as work and getting married like my undergraduate degree did. I was actually able to start gaining experience in the field WHILE working on my degree! It also allowed me to work so I didn't have to choose between work and school. It was flexible enough that I could easily work my schedule and home life around what I needed and still complete my work! I thought it was very easy to use and that you get offered choices of where you want to graduate and complete your practicum. It was great and if I do go back, I will use Capella again because either had a great experience!
Overall Capella University has been an excellent school. The faculty, advising team, and fellow students are amazing people with diverse experiences and backgrounds. It is a challenging curriculum that has prepared me well for the real world of counseling. My absolute favorite experience in this program are the Residencies. During Residency you have the opportunity to work with amazing people and really learn from one another. The bond you form is lifelong! I would recommend Capella University!