Capella University Reviews

3.43 out of 5 stars
(655 Reviews)
  • Multiple Locations
  • Annual Tuition: $14,579
68% of 655 students said this degree improved their career prospects
64% of 655 students said they would recommend this school to others
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Student & Graduate Reviews

2.1 out of 5 stars
jb2121 - 4/13/2020
Degree: Counseling
Graduation Year: 2019
"Please find another university. I graduated with a Master's in General Mental Health Counseling and felt that Capella University really let me down. Really expensive (in the $80,000 range - which will take a very long time to pay off) and I felt like I have learned more myself just on my own motivation to be successful in the profession than I ever did with the classes they offered. Basically Capella's formula is to read articles, write discussions, and then write 2-3 papers throughout the 10 units over and over again until you graduate. There was 2 in person colloquiums which gave some practice, but I didn't feel at all prepared to help people with their challenges."
1.2 out of 5 stars
James Sherman - 4/4/2020
Degree: Information Assurance
Graduation Year: 2020
"Avoid this school at all costs. They bait you with basic classes until the dissertation phase and then roadblock after roadblock. I’ve gone through numerous mentors and professors that approve and this disapprove of your subject. You spend months writing and researching only to be told it won’t get approved. Basically, they slow you down until you run out of time and then administratively withdraw you taking your money and leaving you with and enormous bill. They bring in the one or two actual graduates to “inspire” you that it can be done but those are the only people I’ve seen graduate. I went to numerous “weekend experiences” and saw thousands of students and kept in contact with plenty of them. None have graduated. I wish I would’ve known before I tried."
3.8 out of 5 stars
Ashley m Holsten-O'Bryan - 2/21/2020
Degree: Nursing
Graduation Year: 2020
"I still have not graduated but I have completed 4 courses over two "semesters". I have no real complaints. The admission process was 10x more easier than the other two colleges I first planned on attending. Someone said you can only do one course at a time for the flexpath. Not true. They automatically sign you up for one class. YOU choose to do more than one class if YOU want to. It's not like that cap you at only one class a semester. The more classes you take a semester, the quicker you finish and the MORE money you save. No it's not easy. Yes some things are repetitive. But this is actually helping me learn and I am comparing the work my nurse coworker is doing at Eastern Michigan University online, and Capella is better 100%, Also, my grandparent just passed away. This was a a week before the class ended. I had one assignment left. I did complete the assignment. I turned it in on the very LAST day. I know my work was not that great. They were kind enough to see I did amazing with my other work, and that let me pass that assignment, which allowed me to pass the course. I have no affiliation to the school. I just want people to see a legit real review and understand that it's not that bad. It is flexible (I change my own due dates constantly lol), and the staff are educated and kind. The only confusing part is how the financial system works."
2.0 out of 5 stars
Challenging University - 1/30/2020
Degree: Business Administration
Graduation Year: 2019
"Pros: - Completed my Master's in 9 months - Opened more doors for interviews - Cheap Tuition - Get's checkbox for HR & employers - Not a diploma mill - Can work ahead & finish each course as early you want - Non-Proctored exams - No exams. Mainly essay & project based - Easy learning platform & navigation Cons: - Challenging, frustrating, & heavy workload. This can be a good & bad thing. 10-20 pages x 4-6 assignments. This can take 2-3 weeks to finish each assignments. If you do the math, each course can take 3-4 months to complete. - Some bad professors or picky graders. Fortunately, it was just 1 bad professor. This all depends on major. I had to drop & retake a course just to be with another professor. Turning in the same exact assignment that the previous professor rejected & was able to get a good grade. - School can drag on ending you to pay more - No video or live lectures. Everything is self taught - Low quality study materials. Most were online for free - You get what you put in. School is mostly on auto-pilot - Assignments can be quite frustrating My two sense: I attended this school to obtain a masters the quickest & cheapest possible. I also already have a full time job. So the university name doesn't matter to me. IF you're in my case, then it's worth it. If not, you're probably better off attending a better named school. You'll get much more out of it. School administration was good. Never had an issue Lastly, I would not recommend this school to anyone unless they just want a piece of paper & want cheap tuition. Otherwise, you won't learn anything. Hope this was helpful Good luck!"
4.1 out of 5 stars
April - 1/28/2020
Degree: Sports Psychology
Graduation Year: 2020
"Mainly I write papers constantly. I think the school courses are great. The teachers are great. The complaint I do have about this school is that the financial aid department and business office employ workers who do not know what is going on half of the time. They do not explain things very well especially about financial aid. Communication is horrible. I owed $1600 on my account bc I switched majors even though financial aid was supposed to cover my fees. They for some reason said if I did not pay out of pocket that I could not return to classes, even though I would get financial aid soon that would cover the extra amount. It made no sense. I then said I needed to freeze my account which they said I could do so I could have time to pay off the amount. So I froze the account and didn't attend classes. I was just about to pay off the past due amount and return to class, exactly like I had told them, and the next thing I knew I am receiving an email saying I owe double the amount I had before, and they were about to send me to collections. I will complete my masters degree, and was planning on getting my PhD here as well, but after all the horrible experience with the business office and the financial aid office, I think I will be going else where for the PhD."
2.0 out of 5 stars
Bj Clinkenbeard - 1/23/2020
Degree: MSW - Clinical
Graduation Year: 2022
"My professor treated me horrible, totally unprofessional. I turned her in and in return I get turned in for being unprofessional. Of course nothing was done on her end although I am in a ringer. After she flunked me for turning her in. Most professors here were great. Although don’t speak against them. You want a maw go some where else."
1.0 out of 5 stars
Jazz - 1/20/2020
Degree: Social Work
Graduation Year: 2024
"I do not recommend this school at ALL! Not support from advisors or professors. Adobe connect is the worst, it never works. I do not recommend this school to anyone. To top it off it is very expensive. I enrolled here since they offer tuition assistance for spouses and I was looking into an online program so when we PCS school can come with me. But I do not recommend capella at all."
1.0 out of 5 stars
Peter Dragula - 1/9/2020
Graduation Year: 2015
"Don't waste your money or time on this online school. It is a for profit operation that cuts corners on its staffing and mentors, in my experience. I spent over $80,000 of my own money working towards my doctorate and wasted four years. I had good grades (4.0) average until it came down to working on proposal for my research. The committee and mentor did not approve my proposal, but instead approved a modification that in the end was impossible to complete, due to taking two years of review and the nature of approvals for working with students and school districts. The mentor ended up telling our cohort that she was quitting and was clearly burned out. I didn't receive good input that would have helped me to create a qualitative proposal I could have completed the program with. You are only given a specific period of time to complete the program and they said it would have been another $80,000 to complete for a total of over $160,000 for a doctorate. I was not able to transfer my credits and was told I would have to repeat all the classes at another school program. Don't waste your time with the online schools. It may seem efficient and some people do complete them, but if you don't due to the incompetence of their staff and lack of support, do you really want to waste your time and money?"
1.0 out of 5 stars
Castien Delov - 1/6/2020
Graduation Year: 2050
"I did not graduate from this degree program, because I withdrew. My employer offered a tuition reimbursement. In 2015, Capella offered a Masters of Science in Human Behavior, which was supposed to be a bridge between counseling and psychology programs. I took a number of courses and found the following to be universal: A. The formula of the courses were exactly the same. Biweekly discussion posts on the reading and responding to other learners, followed by instructor feedback, with a paper due at the end of a chapter. 1) A lot of the discussion responses from learners lacked any quality, which was never addressed by the instructor. You would expect a certain degree of professionalism among your peers for an MS. 2) Instructor feedback was typically (read always) generic copy paste. "Good job, -insert off topic supplemental question-." How do I know this? I withdrew from two courses due to natural disasters and restarted them the following semesters, the instructor was completely different, but all I did was repost the same exact discussion responses from my original course and recieved the SAME feedback. At some point, when I realized no one was actually reading my work. I submitted papers for the rough draft that they would give generic feedback on, asking for certain changes and would assign a grade to it of a B. I would not bother to make any changes. I didn't meet half their requirements for the assignment, would resubmit the exact same paper for the final and make an "A". That tells me the quality of their faculty they brag about is meaningless. You are paying Capella premium dollar for a book and teaching yourselves. There's no valid feedback. Instructors rarely responded to emails or questions until you made a complaint. Then they would take forever to resolve anything. B. They would encourage you to enroll over the phone by promising you could get your degree in 3 years or less. Doing the math, the actual time is 5-6 years. When you actually attempt to have any control over your courses, they fight you tooth and nail. I was told that I had to take courses in a specific path, that I had to take courses that were meaningless credits with no bearing on the degree other than forced electives, and when I asked them not to enroll me in classes due to natural disasters, they proceeded to enroll me anyway and then charge my financial aid for those canceled courses despite my not having authorized them to use my aid for other charges. In 2018, the program Masters of Science in Human Behavior was -discontinued- and I was advised that I would have to begin over again on most of the curriculum, extending the cost and time I would have to spend on another degree that may or may not also end up chopped. I told them I was essentially teaching myself, so I no longer needed their help."
5.0 out of 5 stars
Alicia - 12/19/2019
Degree: Business Administration
Graduation Year: 2019
"I don't understand the complaints from all these reviews. I entered the FlexPath program for my bachelors with my AA from a local state college. In only 5 months I completed my degree. If you have no real work experience in your field of study you may struggle...if you are not motivated to work quickly and complete assignments you will struggle....if you are unable to write papers and complete lengthy research assignments at times, you are not in the right program. I absolutely loved my experience, my professor were great and I not only related to the material but I learned so much that I was not aware of. If you work in a business office setting this program is very helpful. It takes a lot of motivation and dedication, you can't expect stellar results for mediocre effort!"

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