National American University Reviews

  • 24 Reviews
  • Multiple Locations
  • Annual Tuition: $6,075 - $15,075
50% of 24 students said this degree improved their career prospects
38% of 24 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 4/20/2021
  • Degree: Healthcare Management
"Horrible. I feel like they don’t want to help you graduate. They are for profit and they would rather you stay and spend more money. I have asked for help a million times and then they send me someone else’s status sheet. I wish I would’ve never started here and finished at Colorado Tech instead. Do yourself a favor and don’t go here."
Jenna Trust
  • Reviewed: 9/9/2019
  • Degree: Healthcare Administration
"I completed my certificate in Medical Coding and spoke with my counselor about taking the summer off and then beginning in the fall. I have been calling them for 2 months and left over 10 messages with no response back. I have called every single NAU phone number I could find and received no contact back. I have sent multiple emails to my counselor with zero responses for the Centennial campus in CO. I have no clue what happened and why they will not return my calls."
Steve Blair
  • Reviewed: 2/14/2019
  • Degree: Information Technology
"NAU is a diploma mill. I was unfortunate enough to have enrolled with Westwood College right before they closed and was basically railroaded into enrolling at NAU as it was the only school that would accept Westwoods credits. The representatives at NAU were like vultures circling a carcass and it was obvious the only motivation was to obtain Federal Student Loan Funds...I was advised after I completed my classes that financial aid did not cover my last several classes and I had to come out of pocket approximately 1400.00 to get my diploma... When I was taking my Cisco Finals the final exam wasnt even available on line and I submitted a Word document as my final. The Windows Troubleshooting class they offered was in a classroom with no working equipment and we were told by our instructor that instead we would build a virtual network on our own computers. The instruction for this class consisted of a hand out. The class was also supposed to be 2 nights a week and we were told that we only had to show up one night a week, however no instruction took place on that night and we basically sat around for two hours doing nothing. Somehow I was given straight A's (I think I could have not shown up at all and gotten that grade)and graduated but when I entered the I.T. Field I was woefully underprepared and have struggled to keep up with the duties of my job but was fortunate enough to find an employer that has had the patience to allow me to learn on the job. I would not recommend NAU..."
Recent Graduate
  • Reviewed: 7/2/2018
  • Degree: Business Administration
"I am a recent graduate from NAU and I have to say that I am not a proud graduate. I personally believe that NAU is nothing more than a scam artist. In what would have been my last term, I found out that my instructor did not grade an assignment that I had completed and handed in, giving me a D in the course which was a Capstone course, meaning I needed a C to pass. I was 10 points from the C that was needed. I was on vacation when I found out that I needed to repeat the course, and that wasnt even the topper. The topper was that I was also told I needed to take another class that I had already taken and passed the year before. They also told me that I was out of Financial Aid, so for the last 6 months of school I ended up paying about $7,000 out of my pocket, and thats not including books. Because I was so close to finishing school, I decided to retake these courses. They told me that in order for me to graduate, I needed a B in one class and a C in the capstone course. Since my gut instincts told me that if I got these grades, that somehow I would be told to repeat them again, so I made absolutely sure to get a better grade than what they told me, which I succeeded. I agree with all the 1 star reviewers here, and sadly will give the same rating. Do not waste your money at this school."
  • Reviewed: 3/30/2018
  • Degree: Network Administration
"NAU prepare me for my entry into the civilian job market after retiring from the Air Force. As a matter of fact I completed two Bachelor of Science programs there (Applied Management). The instructors were very helpful as many were also employed in their respective fields of expertise. As a matter of fact because of my excellent experience with NAU, I decided to pursue a Masters of Science (MS) degree in Information Technology not at NAU but at another university to prove to myself I had been well prepared. During my studies for the MS it was clearly evident that my previous studies had prepared me to be successful and I completed my MS with a 4.0/4.0 GPA. You have to be willing to put the work into it to be successful. The difference is if you go to a public college and are not academically inclined, it will not hurt you in the purse as bad."
Anna Alday
  • Reviewed: 10/20/2017
  • Degree: Criminal Justice
"Overall the school provides a good education, and they have some really great instructors with the school. Unfortunately, The campus I attended was terrible with financial aid, and it is very difficult to get people to call you back. I would consider all educational options before choosing NAU."
Larry Boyles
  • Reviewed: 8/9/2017
  • Degree: Business Administration
"i went to this school in 2006. I had the Montgomery gi bil. so 100 percent in state tuition. I also got fafsa because they suggested that I do. so they got 100 percent tuition from Veteran Affairs. They also took my fafsa. now eleven years later im trying to go to another school and they say I still owe 1500 dollars for the one semester I did. so they not only double charged me they are trying to charge me a third time in order to get my transcripts."
  • Reviewed: 6/1/2017
  • Degree: Business Administration
"You get out of this school what you put into it, like any school. I graduated with my Associates Degree in Business Administration. There will always be classes you don't like, instructors you don't love, and obstacles to overcome. I feel that the staff will address any concerns if they are actually brought to someone's attention. Asking questions, and using the resources provided is the KEY the having the best experience. I have attended a more "reputable" college as well and the online classes are extremely comparable. NAU is seemingly more expensive, but I am happy with my education and I have decided to continue on to obtain my BSN."
  • Reviewed: 4/18/2017
  • Degree: Management
"I attended National American University after I earned an associates degree in generals at a local community college. I enrolled with the school because of the high amount of transfer credit they gave me. My entire associates degree transferred over! I have two small kids and take classes online while working full time. I have found the staff very helpful and the online formatting to fit very well with my hectic life."
  • Reviewed: 1/11/2017
  • Degree: Management
"I love the flexibility and independence of the online program. The courses are challenging but NAU advisors and faculty have been amazing. After being out of school for 13 years I was afraid I would struggle but it had been a great experience and I will graduate in June with my Masters degree, with honors. Highly recommend NAU's online program."
Anne D
  • Reviewed: 1/11/2017
  • Degree: Criminal Justice
"This college is unethical . If you try to get a degree in Criminal Justice you cannot afford to finish and have to pay out of pocket. They do not get you your FA the same as other schools I attended and they force you to stay in class when you request a drop - the academic advisor at the Lewisville campus in Texas forces you to stay in school and when you fail you have a balance. I only attended the Lewisville campus and they are horrible. Do not waste your money. The courses are easy and they let you make up all late work but it is not a good investment like they tell you."
Dan The IT Man
  • Reviewed: 10/25/2016
  • Degree: Agriculture
"Like most things, you get out of it what you put into it. I enjoyed going to and receiving my degree from NAU in Kansas City. I attended for 5 years, part-time while working a full time job, part-time job, being the best dad I could be. I missed 2 classes in 5 years and both were for interviews, which I got the job. It was tough, I ain't even gonning lie, but anything worth having and doing is going to be rough. There are probably better schools, better program, etc., but for a working adult the campus was close to my home and job and best of all work paid for most of the classes."
  • Reviewed: 10/13/2016
  • Degree: Information Technology
"I attended the Denver campus in the late 80's. I used the GI Bill for the tuition, some of my own money for textbooks, and my employer paid the rest for the books. I truly believe that my instructors were great. This was a time when there was no online classes, so classroom attendance was absolutely necessary. In the early days of personal computers, research was somewhat limited, so library and textbook research was necessary. I received my BS-CIS and immediately received a substantial income increase. A masters program was not available at that time. My employer, Lockheed, fully approved of this school because of it's accreditation, and so did the GI Bill. No problems. I know times change and things may be different now, but during my time there, I was extremely satisfied. Other colleges/universities in Colorado readily accepted an education earned at NAU."
Javier Lopez
  • Reviewed: 9/24/2016
  • Degree: School Psychology
"The program has easily accessible advisors and is built for the working professional. The staff has a vast amount of knowledge and willing to help you reach your career goals. Per program you will meet new exciting people that can lead to future professional connections. Overall an exciting place to be to reach your goals."
Katherine Soltys
  • Reviewed: 7/22/2016
  • Degree: Nursing
"Being your non-traditional school it is important to take your studies as seriously as any other college or university. If you put in the effort and do your studying you can gain a great deal of insight in your field. With my major being Nursing the instructors as well as advisors/financial aids/other staff are willing to help you out with obtaining information you need. I have came across some teachers that will challenge you and change the way you learn for the better. The greatest resource I discovered with my campus location is the support that is available to you especially in the Nursing Program. You are set up to succeed and its important to remember having the right work ethic while at any college will help you reap the most of the benefits a school has to offer their students. I'm thankful to be at a school that has staff members that take pride in the care of their students and wanting them to succeed. It makes the eagerness to get to class, even the more challenging ones easier when you get support from the instructors."
  • Reviewed: 2/20/2016
  • Degree: Occupational Therapy Assistant
"The program was great, but financial aid is a nightmare they changed people 2-3 times during the program with most to all of us getting charged an extra $3000 to $4000 out of pocket, than what was told to us, not happy at all, don't recommend going there for this reason, I can't get test results or get transcripts till it's paid in full, I was told that I only had $4000 that I owed out of pocket, it ended up being $7500 instead."
Darrin McMiller
  • Reviewed: 11/2/2015
  • Degree: Information Systems
"I worked full time and went part-time for 5 years to receive B.S. Management Information Systems. You get out of school what you put into school. I wanted to learn technology and the school and instructors were there always helping me to achieve my degree. Sure, there are better schools and there are worst schools as well. In the end, I enjoyed the learning, the fellowship with others in my classes who where there to learn as well. thank you NAU."
  • Reviewed: 10/26/2015
  • Degree: Paralegal
"This school is a joke. After being assured I had plenty of financial aid tocomplete my degree I was told that I wouldn't be allowed to finish my degree until I came up with $500. I had 2 classes left to graduate! When I called financial aid tobset an appointment I was informed they only talk to people on the phone and won't make appointments! I went to the administration with my questions and was told to talk to financial aid because they didn't understand it either! I finally just informed everyone I wasn't paying the $500 and they could drop me if they wanted. I did graduate but the school is a joke, the administration is a joke, and I would never suggest to anyone that they check it out."
  • Reviewed: 9/24/2015
  • Degree: Pharmacy Technician
"I wouldn't recommend this school to anyone, especially not the pharmacy technician program. I was sent to Brooklyn center, Bloomington, and roseville for class. Once you complete all your classes you have to do an externship in an inpatient and outpatient pharmacy. They want you to do 120 hours for both, with inflexible hours. I had to find my own site for outpatient and I still haven't been placed anywhere for my inpatient, because the site that they did find required me to be there at 7:30. At 7:30 in the morning I'm getting my 7 year old son ready for school, plus I have a 2 year old that I have would have to take to daycare on the bus. I informed them prior to the new quarter that I would not be able to get there that early but they don't care. I hhhaaattteeee............... this school. Do not go there, I repeat so not go there."
  • Reviewed: 2/9/2015
  • Degree: Medical Assistant
"This school encourages harassment of their students by instructors even when a complaint is filed nothing is done. The professors gang up against the accuser this school causes mental anguish and should be avoided at all costs."