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University of Phoenix Reviews

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4 out of 5

Whereas I do not intend to have bad faith when reaading the negative reviews, or to dismiss criticism, I urge people to be sure they read it carefully. Much of it is in regards to the behavior of those employed with the school; this is understandable, especially when coming from the same campuses, and a reflection of THOSE employees. Other reviewers cite the instructors that don't answer until it is "too late;" this is a con when it comes to online classes.

One must make the effort to read the contact schedule of the instructor. They will not be online all the time! Another is about mismanagement of finances: funny, the lenders mismanaged my funds and it was the UoP staff that helped me.

The advisors and counselers have been nothing but great, and gone out of their way to assist me. They're not impersonal and take my situation into account, even providing me with folders to keep my papers in and allowing me to use the FAX machine and printer! Whereas I had one instrictor online that was dismissive of my situation (I couldn't afford a computer once mine went down), the other one said she'd accept an alternative if I'd no access to PowerPoint! So single parents, low-income people, working women and men: if you're willing to make an effort to understand what online classes entail, I recommend University of Phoenix! I only regret I didn't try it sooner...

4 out of 5

I understand that the University of Phoenix online is more expensive than many other schools. I have gone to two brick and mortar schools and have been unable to maintain my focus which is why I have to seek another method for obtaining my degree.

Yes, the tuition may be a little higher than other online schools. A positive thing that I am finding about the school is the amount of resources that they provide for every one of their students. They have resources for writing, mathematics, and even team work.

They focus on their teams and let's face it, teams are a part of our everyday life. Whether abroad or local, we interact with a team everyday. If you own your own business, you are more than likely a part of a team unless you are the lone employee as well. If you work for someone, you are a part of a team. Taking responsibility for our actions is something important and realizing how they affect others is important as well.

Most of the professors that I have had, with the exception of one that was more than likely a naturalized citizen, have maintained a professional and courteous demeanor. Just like it is the responsibility of the student to maintain ethical conduct, it is the responsibility of the professor as well.

I intend to obtain my bachelors through the online section of the university and then continue with my masters at another brick and mortar school.

So far so good and I hope it continues this way. Having a definitive graduation date is an excellent view of a goal that I need to achieve.

4 out of 5

I took 10 classes at this school, Got 6's 3's and 1 D (which was the second warning sign that this school is a rip off). I got the D because I was late turing in my final paper for a class, which I was in the ER with false labor with my daughter. I got back to turn my paper in and the system would nto allow me to do so, I spent an hour waiting for tech support, and finally one minute after dead line I got the paper to submit. Was still on hold with tech support for another 20 minutes and gave up to getting a ticket number for my issue. I was exhausted from the er visit and just being 8 months pregnant. I had my daughter the next month (Feb) and turned in everything on time even after giving birth.

Never heard anything about that D which should have been an A. Then I get a call from my finacial aid advisor (who is a complete moron btw), statting I was being block from classes because when I took medical leave back in August for one block of classes, it was not an approved leave even though I was told it would be prior to my short leave...I wa told unless I paid for that and the next class now I would not beable to attend. I was out of work so I could not afford both, one I could but not for 4 classes (2 blocks). SO I had to withdraw from classes, only to learn 3 months later that Oh indeed there was a mistake made and I was credited for my medical leave, by this time my loans for the class I just finshed up prior to this mess was sent back and I would have to pay for those classes as well, since they sent it back to the lender because I fell out of attendance. This would have never happend if the idiot finacial aid advisor would have doen his job instead of arguing with me about what was owed.

So I now have my degree as a Medical Assistant from another school which took very little time and cost as much as 2 classes at UOP, and I am currently enrolled to furter my career which will cost way less than UOP.

This school is worthless, the degree is worthless, the credits are crap and will not count if you want to further your career elsewhere and uless you work for them you most liekly will not get a job with UOP attached to your name.

If you want a good online school that lives up to what you wuld expect and more try American Military University, and no you do nto have to be in the military become a student.

I am still fighting with UOP 2 years almost later that I will not pay them for a mistake they made. But they refuse understand anything and keep throwing back at me that I left and I owe the money regardless....would have never left if they did not F up my medical leave...but then again thank goodness I did, I am now on the road to making way more money than I could with their cracker jack box degrees....goodbye unemplyment line (UOP) hello 90k salary (my current school and career choice).

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4 out of 5

I don't understand why all the complaints unless you are having issues doing your part of the team work. I have completed a Bachelor's degree and Master's degree at UoP and NEVER missed one team assignment. I admit that I had been the leader often but I like to be that person.

Finally, in my last class my grandmother passed away (she was like my mother as she took care of me when I was a child). I had to make a trip to Europe and had my individual work done but my team assignment I was unable to do. I ended with a 0 on my team assignment so my GPA went from a 3.72 to a 3.56. This was my fault and goes to show that instructors are fair.

Turn in your evaluation forms on your team as you should and let it rest. That person will get what they deserve and No, you will not be told. That is against educational laws. GREAT EXPERIENCE!!

4 out of 5

My husband and I both enrolled in UOP Master of Computer Information Systems program. I had a better experience than my husband did, who quit after four classes. I finished it.


My husband's instructors were so bad that I don't blame him for quitting. One instructor was almost illiterate, bad spelling, worse grammar, luckily he rarely added to the conversation. Things got so bad in his last class when it became clear that his instructor was not even reading the submitted papers, just giving everyone an A. My husband wrote one paragraph and then cut and pasted the same paragraph throughout the paper and received an A. UOP calls this an education. At least I had better instructors generally.


I did finish the program, but found little pride in it. I am now enrolled in a different school studying for another Masters. I have completed my second year here. This school is American Public University and it is FANTASTIC. I would recommend to everyone and it is much less expensive than UOP. The classes are longer, 16 weeks, but there are 8 week options for many classes. The professors are honest-to-God professors, with Doctorates and very impressive credentials. They offer degrees in far more areas than UOP’s business and nursing. The best part is that the work is hard, but fulfilling and you do not work in teams. You write your own papers and do not have to worry about contributions from your teammates. A less expensive school, with much more qualified teachers, and a far more fulfilling education of which I can be proud.

4 out of 5

I have been at UOP since Nov. 2008. I have almost completed my two year degree and I am heading into my four year! I have never had a problem with this school or the staff. So many people complain but they must be doing something right or they would not still be educating people today. Some people may have had a bad experience but something tells me it is not the school it was probably them!

The only reason i am not finishing my masters with them is the masters i would like to earn they do not offer it. So i am switching to UTD which has told me all accept two classes will transfer. So UOP has been a great experience for me!

4 out of 5

I am almost done with my Associates in Healthcare Administration. I will have to warn you the workload is constant. There is a lot of reading and writing. I was disappointed that there were no tutorials or resources other than scheduled workshops, which conflict with other class assignments. I had an average of 18-20 postings per week between assignments, discussion questions and it is time consuming for a working mother of three young children.

The financial aid department is non-responsive and they jacked up the prices in the middle of my course so I am paying a lot more than initially discussed. I will continue my Bachelors program but NOT at UOP.

4 out of 5

I am a mother of 5, married to a wonderful man who is only home 6 hours on the weekends. My children range in ages of 7 to 17. 4 boys and the girl being the youngest. I homeschool the youngest two and the other 3 go to a christian school.

This is my second time with UoP. The first time I had to drop out because of 2 immediate deaths in the family. UoP worked with me ( instructors and advisors). I waited 2 years to go back and would not have chosen any other school other than this one.

My advisors are the best, always returning my phone calls, or calling to see how things are going. My instructor are great. I love how they ask questions about what you have posted to the DQ's that take you that much further in depth to what you are learning.

The blocks are not 5 weeks, someone has that confused with Ashford. UoP is 9 week blocks of two classes. In order to go t school online, you have to have self motivation and discipline. If people will stop and remember that in school growing up, you had teachers you did not like. As adults, we should really be past that. ,/p>

As far as UoP making people start school without knowing if their financial aid has been approved. I do not believe anyone can make you do something you do not want to do. I guess that would be on whoever went ahead and started. You can always go to and review your financial aid or call whomever you need. The numbers are not that hard to find.

Personally I love the UoP. I am going for my associates in psychology and then I will continue on until I eventually get m Master's. The course work is not hard but you do have to read, think, and respond. In other words you have to use your brain. The online tools used are great. I will not let you in on that secret. I have great interaction with classmates and instructors. My overall experience is I would recommend this school to everyone I know.

4 out of 5

I have just completed my Associates Degree. I have had a good experience with them. I started out trying for a medical degree, but later switched to business. I had to fill out some paper work to switch. It was nothing like the nightmares that others went through.

I will admit that it is a lot of teaching yourself. As long as you stick to it, you cam make it.

I recommend it to anyone with kids or a full time job that they can not quit.

4 out of 5

So I recently signed up to attend the UOP and so far so good. I am on my fourth class and so far I really like it. I chose this school vs a traditional university (which I have attended and received 60 hours from) because I could 1) start the program right away 2) I was working full time and recently married so the way the classes were structured was perfect for me and my lifestyle 3) I could earn my degree in a more timely fashion.

Ive read a few of the reviews and honestly some of them seem like nightmares and others seem to be a little out there.

When i went to a traditional university, you had some professors that were easier than others just like you have some bosses that are ball breakers and some that are relaxed. Its not different at the UOP. All the teachers Ive had have been really structured and on their game. All of my work I have turned in I stand behind because I believe in doing a good job. So the grades that I am earning are mine.

Someone said they are not taking test.....well I am and the test at the end of the course are the hardest part! I mean Im having a hard time adjusting to the test b/c I was never a good test taker and they way the information is laid out, you really need to understand every word you are reading in your classes so thats where Im struggling but this has always been a struggle for me.

Its hard to understand everything at times because I am not in an environment where I really understand all the terms but that just comes with any class and any degree. Once you get into your field and start connecting the dots, you get a better understanding at that point. Or if you work in your field, you gain understanding their as well.

Working in groups is the normal structure at most universities now. I know when I was at my last school UTA and started working in my major course work, I worked in groups all the time and our instructors told us flat out that this is what you will be doing from here on out. its like this new thing now to help prepare you for the business world.

Im glad I read these reviews so that Ill know what to look out for but all of my advisors have been really helpful and I have not had any problems with the customer service I have received. When dealing with "people" i have learned not to expect much. My professors at the traditional university were blah at times and some really connected. I mean it is what it is. I really hope to continue to have a good experience by working hard and doing my best.

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