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University of Phoenix Reviews

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1211 Reviews
61%
Recommend This School
63%
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5 stars
(281)
4 stars
(587)
3 stars
(74)
2 stars
(105)
1 star
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Student & Graduate Reviews (1,211)

5 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2014

I enjoyed the University of Phoenix program and am continuing my education to my masters through the University of Phoenix as well because it gives me the opportunity and flexibility to obtain my degree. The programs are based upon what a student needs to know to become successful in the real life setting. I felt supported while attending this school from my enrollment officer to my financial officer. I never felt alone on my journey to obtain my degree.

4 out of 5
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Degree: Psychology
Graduation Year: 2016

It was an amazing experience going through UoP for both my Associates and Bachelors. The curriculum was followed as expected, not many issues with the usage and the faculty were amazing. If I could pursue my graduate study in my major at UoP, I would have had. Recommended school for a positive experience. Only negative really was the cost of the school; however, that was presented before I joined and remained consistent as expected.

2 out of 5
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Degree: MBA
Graduation Year: 2012

My advice, READ THE REVIEWS FIRST. I was all set to graduate from UOP in 2011 and completed all required courses. When it was time to file for graduation I was contacted by my adviser and told I needed to retake a course that I transferred from another school (Troy University Montgomery). I fought like hell and the only thing I did not do was get a lawyer because I was afraid UOP would stop me from obtaining my degree. I was not able to complete my MBA program until September 2012. I have spoken with several other students and one who is currently experiencing a similar situation. This school is money hungry and will keep students back to get more money from them. I have never been a part of something so hideous in my life. No one could explain to me why the HR graduate level course was accepted one year before graduation (when I took it in 2010) and when it was time to graduate they decided to remove it from my transcript. I am currently speaking with a lawyer now regarding this incident simply because I did not receive an answer from Phoenix other than "Because we can." The school continues to reach out to me to re-enroll into another degree program but I will not subject myself to any more of UOP low quality and lack of value practices. UPO starts out very supportive and the advisers are all helpful until it is time to exit and you do not owe any more money. The school is horrible in the event of squeezing money out of their students rather than helping and assisting them on their journey from the beginning to the end. Because of this my experience was very poor. UOP is very tacky and the school has done this too many of its students. My advice, READ THE REVIEWS FIRST.

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2 out of 5
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Degree: Healthcare Administration
Graduation Year: 2017

Today is September 1, 2017, the day Post 9/11 G.I. Bill Veterans are supposed to get paid for attending school for the month of August. It's 3:57Pm California Time and still no payment has process for me or any of my military friends that attend University of Phoenix. I called my financial adviser who told me "University of Phoenix doesn't submit attendance until the 3-5 week of class." My 5th week of class will be September 11, 2017... and the VA doesn't pay out until the first which means I wouldn't get any of my August money until October! My bills are due at the beginning of the month when we are supposed to get paid not a month later. After 3 days of late rent my rent goes up 15% from $1,350 to $1,552 while I wait on UoPX to submit attendance somewhere in between the third and fifth week of class. Very UNRELIABLE!!!! Most people will choose this school because it only requires you to go to school 1 day per week but for setbacks you have to go through just because they want to do things on their own time is not worth it. My veteran friends who go to regular schools get paid at the first of the month every month and on time while over at University of Phoenix the Veterans have to wait until they feel like submitting the attendance so that we can get paid... although they get their money up front and don't have to wait.

1 out of 5
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Degree: Information Technology
Graduation Year: 2017

Well I'm not surprised after finding this website and seeing all the complaints about this school. I have to agree with most people posting on here that The University of Phoenix only cares about how much money they can squeeze out of their students. What happened to me was I started to take a math class that I wasn't to familiar with, so I asked my counselor if I could take the class at the end giving me time to do some workshops building up some skills before taking the class again. I dropped the class in the middle of the first week and was told that it wasn't an issue and no financial impact would occur, well that was a lie! I started to get calls from the school stating I owe them 250 dollars for the first week of the math class since my student loan was returned. After explaining to them what I was told they just blew me off and insisted on paying them the money and that If I didn't they would not be able to enroll me in future classes. Now it has been turned over to a collections agency which harass me everyday!! I will not be returning to this crap school and do not recommend anyone to attend either.

1 out of 5
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Degree: Healthcare Administration
Graduation Year: 2012

University of Phoenix Online classes are a joke. I graduated with a 3.95 which I was very proud of, but after thing about it, I am not really that proud. The classes were not challenging in any way. All discussions with my classmates were minimal at best. Many people were getting credit for making the most ignorant statements and not giving the rest of us anything to work off of to make our daily comments. I did not learn a thing from any of my classes. With that being said, I am held monthly to extreme loan payments, which started out around $22,000 and have now ballooned up to over $45,000 now even with regular payments. When I signed up for school, I was not helped as I should have been with the process. I went to one of the campuses, set up with an "advisor" who did not ask me much at all...just pushed me to sign the papers for the loans. It is all about the money for them. No best interest of the student at all. The school is not worth anywhere near the original $22,000 I got loans on. When I tell people I got a degree from UoP, they laugh and ask why the heck I went that route. The school advertises their "education" on people who do not have another option...single parents, people who cannot get loans to attend other schools, etc. This is a bad practice and they should be ashamed to call themselves accredited. Taking my money to pay joke "professors" who I found out are just students themselves a lot of times. After I received an associate's degree, I was never even contacted to either move forward with my bachelors, or on how satisfied I was with the classes. I would not have moved ahead with them anyway, but that is what should have happened. I should have had some support. DO NOT ATTEND UoP Online. You will be very disappointed.

5 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2016

This isn't a bad college, and it seems like most of the complaining is coming from people complaining about financial aid. Is that all people sign up for? You have to put maximum efforts into your schooling, it tells you that in the handbook. They tell you how much the classes are before you sign up, so it's no surprise how much the classes are. The instructor post videos to help you further your knowledge, but you also have the center for math that offers tutoring, so those of you who are complaining, stop writing bad reviews because you couldn't handle it. College isn't high school, more is expected of you, and no one is going to hold your hand for life!

5 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2017

UofP is a great University. It caters to adult learners - So grow up! You reap what you sow. If you have had a bad experience, it is probably because you did not put your all into it. If a school is that bad, there is a such thing called...... "enrolling in another school." Or are you too smart to realize that......

2 out of 5
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Degree: Mathematics
Graduation Year: 2017

I took one math class online to meet the requirements of a program. I have taken other online classes at other schools, and the University of Phoenix website is the worst to navigate. Do not take any MATH class online at the University of Phoenix The professor's just post youtube videos, some with poor sound, and Khan university videos then instruct you to take weekly exams, that they do not even create, its an outside module. What is on the exam, and the information covered in the random youtube videos they post as instruction often don't even cover the same material. Also you are asked to participate in discussions 8x a week. How can you participate effectively if the Math Professor post a question and someone solves it first. Everyone just does the same robotic "I agree" afterwards to earn their participation grade. Its stupid. The website is so confusing. Everything is hidden in separate folders. I hate the layout. I would never waste my money on any other courses from the University of Phoenix, and I am not lazy, I have two master's degrees from actual universities, and thought getting 3 math credit to meet my degree requirement online over the summer would be convenient but it was a headache. I would've been better off taking the course at a local community college. The professor was lazy and often responded to questions days later. The grading system is unclear. The website is confusing(its not blackboard) and all they do is post youtube videos and give you a weekly test. Stay far away.

1 out of 5
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Degree: Psychology
Graduation Year: 2016

I don't even know where to begin. Signing up for school was easy. But the financial aid procedure was a joke. They allow you to attend classes before the aid comes through. It is part of their process. So I took the first class, a critical thinking class, required, and now I owe the school over $1000. Their computer system returned my pell grant money to the government and knew it was happening and could not stop it. My financial aid, on my end, was completed and done properly. They blamed computer system on errors that would not allow me to accept my funds. They kept telling me to watch the computer and that the pages I was receiving with errors would change and I would be able to accept my student loans and my grants. I saw these errors and made them aware but they told me they couldn't fix anything until I posted twice in my first class because that commits you as a student. I did what so was supposed to do and participated in the class with vigor. Regardless, their system returned my grant money without applying it to the class. They told me if I took a second class, they could reapply for the funds and pay for both classes. I refused to become further indebted to the University of Phoenix. Now I am getting collection letters for the critical thinking class that they required which is all about attending school: what to expect and what they expect of you. It is not an educational class and it does not apply to your credit hours. I took screenshots of all the pages with all the conflicting information. On one page it would say I have no financial aid available then at the same time on the next page it would tell me how to accept my financial aid and then when I tried, it would not respond. This went on for weeks. I considered suing them over the frustration and wasted effort and loss of enthusiasm their disorganization and incompetence caused me. I kept every letter they wrote me through email, every financial aid page and all of its contradicting information. I'm disabled so attending college in a classroom setting is impossible for me. I am 56 years old, well experienced in my field and have three children with more formal education than me. I really want to experience college and add the education to my skills. I am raising children and I desperately needed a good online college experience. I've been so discouraged, This attempt at school was more than a year ago and I have not signed up for classes anywhere else. This outcome with University of Pjienix was just too disappointing. I will say that the people I spoke with in financially and student services were very nice. They were frustrated as well and went out of their way after they listen to me and begin to realize that what I was telling them was true. But I lost complete faith in the process with the University Phoenix. I do not recommend the school to anyone.

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