University of Phoenix Reviews
Student & Graduate Reviews (1,248)
The financial department is useless. I received my Associates, however in the middle of receiving my BA my so called financial advisors was lack of communication and inability to process the verification my financial caused unnecessary problems. Helping the student or supporting the student with their so called graduate team is a joke.
The University of Phoenix makes lots of promises to students only to get them in the door. After the student commits, the school is no longer interested in anything except MONEY! I was promised that I would not have to take certain classes again and they lied- it had to take both again (which extended my program by 12 weeks). IF you ever have an issue with your instructor, the school does not care and does NOT do a thing about it. You pretty much have to suck it up because they side with their instructors despite the instructor's incompetence and unwillingness to help. I will never attend an off-brand school ever again in my life. I made a 3.2 at the school; however, I will never take another course here and will encourage all my comrades to do the same. I will make sure the VA and military is aware of these practices too. My advice to an interested student is: RUN LIKE HELL!!! The graduation rate is poor and the attrition is also for a reason- UoP does NOT care about education for their only motivation is money! The only reason I pressed forward was because I needed it for my career. I am not bitter- I just know that there is a better way to reach students than that demonstrated at UoP. Signed, A Nurse Educator
I was nearing retirement, however the company I worked for paid my full tuition. Since I retired early, and was too young to sit around, I entered the world of independent consulting. My experience at UP helped me to be successful. I cant tell you that I no problems with any of the instructors or the way that UP operates. I took several difficult classes including statistics - and I can tell you, it is like anything else, you get out of it what you put into it. I studied hard, did my assignments and participated in classroom discussions. As a result, I gained knowledge that will help me in my "retirement career." Again my experience was very positive.
I have been attending UOP since 2010 and I will graduate in two months (December, 2013) with a Bachelors in Business Administration. I am currently in one of my last two classes. I have read a lot of the positive and negative reviews here and I feel most of them are correct. For the negatives, I have noticed a high turnover rate with academic advisers. I've had over 10 different advisers since I've started here. There are also plenty of lazy people who attend this school who cheat and/or don't really care. There was one guy I was in a class with who was about to graduate (it was his very last class) and he told me that he had never read any of the textbooks his entire time in school. That's pretty sad but only partially true as I know some of the assignments come from the textbooks. So he probably didn't read any of the books but at least opened them to retrieve the assignment problems. Of course that will just hurt people like that when they try to get a job using their degree and don't actually know much about that field of work. The financial department is pretty bad, too. Luckily I've been using the MGIB to pay for school so I've never had to worry about paying any tuition but the fact that they only process one class at a time with the VA department is very unreliable. However, in the past few months they have starting processing two classes at once which is nice. I've also had a couple of bad instructors. One guy basically told us that he wouldn't even really read our papers. Another instructor never graded our papers during the five week class but kept telling us that we were all doing fine. Then after the class was over, he finally graded everything and graded pretty harshly on all the assignments. Of course it was too late to redo anything and turn it in so I was really pissed. All of the other instructors have been pretty great though. Lots of work experience and they've had a lot of great personal, work-related stories to share. Overall though I'm pretty happy with this school. It's great if you can't sit in class all day, five days a week. I have a family and can generally only do homework at night so this school has been great. If you have plenty of free time to sit in school and do in-depth research projects then a regular state university would be better for you. It's up to you to read the textbooks and you do have to work with teams but I feel that's a good thing as you will end up getting a job and having to work with people you don't know anyway. So it's good to get used to working with groups of people. Overall, I'd recommend this school if you don't have time to attend a regular university and you can motivate yourself to learn.
LADIES AND GENTLEMEN PLEASE DO NOT GO TO THIS SCHOOL. SURE I GOT MY DEGREE HERE BUT THE FINANCIAL AIDE DEPARTMENT WILL SCREW YOU OVER. THE FINANCIAL AIDE DEPARTMENT OVERPAID ME SO NOW THEY ARE HOLDING MY DEGREE HOSTAGE UNTIL I PAY THE "BALANCE" THAT WAS NOT MY FAULT BECAUSE MY ADVISOR SHOULD HAVE FIGURED OUT HOW MUCH I NEEDED TO COVER MY TUITION. SO NOW THEY WON'T GIVE ME MY PAPERWORK SO I CAN PROCEED WITH MY CAREER DUE TO THE BALANCE. ANYONE GOT 3K LAYING AROUND? UNFORTUNATELY THEM HOLDING ON TO MY DEGREE MEANS I CAN'T GET A BETTER PAYING JOB WHICH MEANS I WENT TO SCHOOL FOR NOTHING AND WHICH ALSO MEANS THAT I CAN'T PAY THEM BACK BECAUSE I DON'T MAKE ENOUGH WITH BILLS AND THE COST OF LIVING. I CONTACTED PEOPLE AT THE SCHOOL FOR ASISTANCE BUT IN RESPONSE WHAT I GOT BACK WAS PRETTY MUCH AN EMAIL BREAKING DOWN MY TUTION AND BASICALLY TELLING ME IM A DUMMIE THAT CAN'T READ THEY REFERRED ME BACK TO THE STUDENT HANDBOOK IM SURE THIS SITUATION IS IN THERE BECAUSE IT IS THAT COMMON RIGHT? HMM.....SOMETHING TO THINK ABOUT. FINANCIAL ADVISORS ARE A JOKE THEY DONT' ASSIST YOU AT ALL. PLEASE BEWARE......IF YOU ARE FEELING MEAN MAYBE YOU CAN RECOMMEND THIS TO YOUR ENEMIES.
I attended 100% of my classes w/UOP online. I have recently graduated and I have to say some of the classes were hard, but it was worth it. My academic and financial counselors were great to work with, and some of the instructors were better than others. I would recommend UOP to anyone who doesn't have the time to walk into a traditional classroom. If you can dream it, you can achieve it - I did!
My experience with the University of Phoenix was outstanding. I have heard about others having difficulty while in class but those were the ones that made no effort. All but one instructor was difficult but the rest were on point and very caring. I would recommend this college degree program to anybody and most of all I enjoyed my time with the University and will return in 2014 for my Bachelor's degree.
I was a student for just over 4 years at UOP and I can tell you that this school is not the evil empire those make it out to be. Yes, it is expensive, but I could not afford the time to be able to go to a traditional college. Further, many technologies that UOP was using prior to the State Universities like with Math and Reading, also the Onlie Library is second to none, my wife uses my access because her State University's is horrible. Over a four year period I had several issues, but you will always have them, too often people act as if nobody is human or some instructors are just difficult. It is part of the learninig process, so because someone is mean to you, you quite college? What happens when you become employed and someone is rude with or unprofessional, you would quite your job? Many have legitimate complaints, but it does not mean UOP is a poor school, it mean you have to be a responsible adult and finish your work or go to another college, but everytime the DOE and various different things happen, generally you can dismiss them. If you want to know the truth, many of the State Universities and traditional universities have acceditation suspended and removed quite often, it is public information, people just always assume that if the government runs something it is free of corruption and perfect, that is far from the truth. Go to the school leave it, heavy lies the crown of the largest school in the Nation.
I am compelled to write this review after reading some negative reviews. This is not a traditional school therefore expectations should be different. If your circumstances are like mine, a decade long community college student that has not been successful in pursuing higher education due to life or other factors, then this is the school for you. Thanks to the format and accelerated classes I was able to complete my bachelors in two years and yes it was pricey but worth it! I was able to transfer to a traditional college after completing my bachelors and finished a masters in education along with a teaching credential in special education and had no problem finding a job as a teacher for a school district. Now, I do what I love and as far as those pricey loans, if you teach for five years in low income school or in low shortage area then you can qualify for state and federal teacher loan forgiveness programs that forgive a certain amount of the loan. As far as the quality of the education, it is comparable to that of community colleges (I attended 3 different ones) and of graduate school at CSU. I had great instructors and lousy ones, which you will also find at traditional schools. Actually UOP instructors went out their way to help me more so than anywhere else I attended, when I was having difficulty understanding concepts they broke it down for me and seemed overall more more concerned that I succeed. Learning is based on cooperative team work and team presentations, which prepared me for graduate school, since that is the format schools seem to be going and what public schools are emphasizing anyway and prepares you for real life such as dealing with conflicts or different personalities. I never had any problems with my teams but did observe other group having difficulties. My own experience with the costumer service department and financial aid department was great! They were always straight up with me and when I needed help they helped, I had mentors supporting me every step of the way. They even helped me find classes at local community colleges to take courses I needed such as math, since they were very expensive at UOP and my mentor did not hesitate to refer me or set up dates to take exams for course credit. I only wish I had this support at the high school level, community college and even afterward at the graduate school level, it would have saved me a decade of lost time, headaches, stress, agony and misery of being stuck in a dead end job with a hopeless outlook. Along with that they have excellent online study resources which you can continue using even if you transfer for graduate school. The personal online profile/account you get beats noodle or blackboard that most traditional schools use. All of these services and resources are top notch and for me worth the price. I highly recommend this school!
I want to simply list the pro's and con's of University of Phoenix, Pro's- Excellent instructors, great schedule for full time job, kids, etc. Con's- 40 year old Adults in class acted like it was high school, many students studying criminal justice had a criminal background, no hands on experience for example (Ride a longs, Court tours, and prison tours.) Academic advisor was a joke and cared about no one but herself, I was bounced around the entire program and they messed up my great schedule I had. I would recommend this college to anyone who is currently working in law enforcement and needs a degree to promote or advance their career. If you are a student that doesn't have the GI Bill STAY AWAY! I am debt free because of the GI Bill. I am currently on my 5th year of law enforcement, and my degree gave me a pay raise. I am moving onto a better agency in the winter and my military experience and law enforcement experience got me there, not U of P.