University of Phoenix Reviews

  • 1,308 Reviews
  • Nationwide
  • Annual Tuition: $9,552
62% of 1,308 students said this degree improved their career prospects
61% of 1,308 students said they would recommend this school to others
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Programs with 5+ Reviews

Student & Graduate Reviews

Karina Hasley
  • Reviewed: 2/26/2014
  • Degree: Healthcare Administration
  • Graduation Year: 0
"The biggest mistake ever. I thought it would be great but sadly mistaken. The counselors are useless in every way possible. I attend a class for ONE week in January 2014 and I was charged $370. I asked the counselors why is this so and they were like didn't you speak with the financial advisor?No, I spoke with another counselor where she said that $1,850 would be for 6 months but I was wrong. That amount is for one class! I was so upset. I would not recommend not one soul to go to University of Phoenix, and if you do, drop out immediately."
Brenda Hamlin-Lehmann
  • Reviewed: 2/25/2014
  • Degree: Business
  • Graduation Year: 2011
"Unfortunately, I took the MBA program online to help me win a promotion from work. I have found it did not help me and I left the job trying to find a company who would hire me. No-one would. I recommend you consider other options and go to a brick and mortar school. I wish I had continued at my local University rather than do an online program. It was convenient, but not practical. Since no-one will accept my degree and now I am working a job that my BS in health got me."
Janette Rodriguez
  • Reviewed: 2/21/2014
  • Degree: Healthcare Administration
  • Graduation Year: 2012
"I am unpleased with the school for the following reasons: The instructors were not well selected, I did not receive any job/career placement after finishing THREE degrees with the University of Phoenix. There was no added assistance with job placement and now I owe more than $97,000.00 in financial aid. I am paying the minimum because it is not right that I still have the same job/position that I had when I started with University of Phoenix. I completed three degrees: Associates, Bachelors, and Masters in Healthcare. I will not pay this loan if I do not see any assistance from University of Phoenix. I received all my three diplomas in the mail with the official transcripts and that was it. I felt as if they wrote me off like any other college. I worked hard to obtain a high GPA did all the course work and I even spoke and wrote better English then most of my professors. Being an educator myself for over 24 years I felt that I would have been treated with decency when it came time for graduation. The ceremony was in Arizona and there was no support on having me or family attend which we would have like to be there. So now I walk around with a fake leather bound degree stating University of Phoenix and I have had job opportunities turn me down because they have stated "that is not a real school." What am to do. This college is like all the other online programs, they find teachers to fulfill the academic role and then who cares about the rest. Well I am not paying the loan that is owed because I feel that more assistance should be given for Job/ Career Placement despite what is going on in the economy. If the economy is so bad that I cannot get a better for to fulfill Masters Degree in Health Administration then I should not have to pay the loan I took out thinking that this would bring more meaning and direction to my life. I have recommended no one to University of Phoenix. Go to a real graduate school like Fordham, New York University and many others do not go to school online you do not know what you are getting involved in."
  • Reviewed: 2/21/2014
  • Degree: Healthcare Administration
  • Graduation Year: 2014
"I am amazed at the amount of people unhappy with their experience at the UOPX. To be honest, I believe some are genuine complaints of customer service failures but most are just disgruntled students who thought they were going to do little work and reap a big reward (a degree). Instead, they discovered they had to do actual work to earn a degree and failed. Most of the complaints seem to be with the financial department regarding loan disbursements or personality mismatch between student and facilitator. My experiences with my academic and financial advisors were exceptional. Yes, I used the plural because both advisors changed before I finished my program. However, I had the same academic advisor until I completed my required courses in the BSHA program. After I finished the required courses for my program, I had to take 12 credits of electives, so they changed my academic advisor because her specialty was healthcare. This was communicated to me and made sense. My financial advisor changed once because he moved to Hawaii and took another position with the company. This was communicated to me and made sense. Prior to starting my first class my academic advisor (AA) set up a telephone interview with my financial advisor (FA) who explained how this would work in great detail. He explained that my program would cost $33,000 of which I only qualified for $25,000 in federal student loans. I had a shortfall of $8,000. There were no surprises, and I had the option to back out at any time prior to beginning classes. He explained that I would have to pay for ever forth class out of pocket. Again, there were no surprises. My loan disbursements were never late and my FA notified me via telephone and email when my out of pocket expense was due, usually two weeks prior to the start of my next class. There were no surprises. As many of you may recall, the university provided a tuition freeze so that the cost of attending would not increase for the duration of our program once we opted in. In addition, they also lowered the cost of 100-200 level courses. This news was received well for me because my last 12 credits were 100-200 elective courses. This meant that my last loan disbursement exceeded the cost of my remaining courses by $1625, which the university quickly sent me a check for that amount. I absolutely loved my academic advisor (AA). She was nice, polite, always courteous, but she did call a lot. This was a minor annoyance but we all have a job to do right? Prior to finishing my required healthcare courses, we had two-one hour long career planning telephone and online sessions that provided me with valuable insight into my future career plans. I only have good things to say about my AA. Here is what I suspect. Many of the people complaining did not do their homework prior to applying to the university. They did not take into account the total cost of their programs, how much they qualified for federal assistance, and their total out of pocket expenses. Prior to investing the amount of money an education cost, people should be diligent about researching the costs, asking questions, and seeking advice from alumni. It is not the university’s fault that you did not fully understand your obligations. Many of the people complaining about the university lack college level writing skills and are not in a position to assess the curriculum. If someone is going to go online and bash a university for a poor curriculum, he or she should at least use spell check and make sure he or she uses proper grammar before evaluating a university’s curriculum. If your grammar and spelling is poor, no one will take your review seriously. In addition, many individuals have stated that the facilitators were poorly educated. The website clearly states that to become a faculty member of the UOPX, a candidate must possess a master’s or doctoral degree from a regionally accredited institution, a minimum of five years of work experience and current knowledge in the field he or she wants to teach. Current or former student who are not aware of these facts are poor source of information because at the beginning of every class, the facilitator provides a bio. For the critics who state that many employers do not recognize UOPX as a legitimate college, this may be true but most do. I have more than a decade of healthcare experience working for a large healthcare organization, and I received my bachelor’s degree in health administration. Not only does my organization recognize my education from the UOPX, they paid me $4800 in tuition reimbursement annually to attend. I entered my program with an associate’s degree, so the normal time to complete my bachelors would have been two years. I stretched the time to three years to receive another years’ worth of tuition reimbursement. In total, I received $14,440 from my employer to attend the UOPX. That sounds like recognition to me."
  • Reviewed: 2/20/2014
  • Degree: Information Technology
  • Graduation Year: 2015
"I earned a AA in Gen education in 2010 and I am 10 classes in to my BS in IT. I applied for a position in a well known MSO for California and was hired on the spot. I must say I was skeptic with this school at first, but I worked my butt off for my AA degree and im doing the same for my BS. I get paid well above minimum wage and the raises keep coming. UoP is a great school...expensive, but a great school. Its not where you go its what you know! Apply yourself and you will succeed. Just like anything else in this world."
  • Reviewed: 2/17/2014
  • Degree: Psychology
  • Graduation Year: 2014
"I have read a couple reviews about UoP that are very judgmental and insulting. University of Phoenix is not my first University, before I became a USMC wife and a mother of 4 I went to Utah State University. Luckily for myself, UoP was willing to take all of my classes and so I chose UoP over CSSMU. It is insulting to insinuate that anyone who goes to University of Phoenix is uneducated. While going the last two years, I have seen many drop or fail out, the curriculum is the same as the state schools and therefore it is just as good. Not everyone can go to a traditional university for there education- so be mindful of those who are trying to make there lives better the best way they can. I would also like to say that I know a Mayor of a large city that got there Masters from University of Phoenix."
  • Reviewed: 2/8/2014
  • Degree: MBA
  • Graduation Year: 2013
"I have a very demanding work schedule. Online program helped me to continue the education. I have completed my MBA in June 2013. Students are diverse from different states and there are students originally from different countries too. It may not be a top level..but the environment is average and good practice to interact with various students and instructors. Every week homework and text were not easy but I have learned a lot. For a graduate school, it is not just what you read and what your instructor tells you. You need to research and think think think. A lot of self-study involved. If you are not handling this well, you may not be taking max advantage of master programs."
  • Reviewed: 2/3/2014
  • Degree: Management
  • Graduation Year:
"I completed my first 90 credits at a traditional university, but work and family demands conflicted with my schedule and that's when I decided to give the UoP a try. I thought an online setting would be easier to manage, but what I found is that such a program requires even more discipline than an 'on campus' program. I have nothing but good things to say about the University. They set high expectations for me, and it was up to me to do the work. With regards to cost, I don't see what the commotion is; my previous school charged as much, and quite frankly, I don't see the difference in the quality of education. I would recommend the UoP to any student who is willing to take their education seriously and is ready to take on a demanding, rigorous program to the end."
Sheila White
  • Reviewed: 2/1/2014
  • Degree: Criminal Justice
  • Graduation Year: 2010
"BIGGEST MISTAKE OF MY LIFE The degrees are worthless. The financial staff are liars and will screw you over. I was told I owed $10,000 for loans because grants were covering the rest. Years later, I was called and informed I owed over $40,000. Another bank called and said I owed $9,500. Then another bank informed me I owed them $9,000. I have loans all over the place and I cannot keep track. I cannot even get a credit card because my loan amounts, collections, etc. Trying to get a good job with the degree is a waste of time. I was laughed at during an interview, saying I should have just bought a fake degree online. The education and information are considered outdated and useless by employers. They promised I would be in a successful career when I graduated. They lied about everything."
  • Reviewed: 1/27/2014
  • Degree: Public Administration
  • Graduation Year:
"This school offered me a great opportunity. To work full time and go to school full time. The coursework for Masters students of course is higher and it was flexible with my schedule. The way the school test you is a little funky. I felt like I would study one thing and be tested on another. But luckily, the final exam does not determine your overall grade. I would recommend this school to others in my situation. Definitely a good experience, but a different one than I had pictured."